When you stay at Hotel Gletscherblick in Grindelwald, you'll be in the mountains, within a 10-minute walk of First Cable Car and Pfingstegg Cable Car. This hotel is 5.9 mi (9.5 km) from First and 9.9 mi (16 km) from Eiger.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. Additional features at this hotel include ski storage and tour/ticket assistance.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Planning an event in Grindelwald? This hotel has facilities measuring 269 square feet (25 square meters), including conference space. Guests may use a train station drop-off service for a surcharge, and free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
GGuest User2024.04.18
Get off at the Grinderwald train station, then take bus 121 or 122, and then push the luggage up a slope. The B&B is halfway up the slope.
We were too tired, so we got off the bus and called the boss to pick us up. The shuttle fee was 10 francs for a short 2-minute round trip. I was so sad~~~
There are really beautiful views everywhere, the B&B environment and breakfast are good
There are many Asians staying here.
With a stay at Hotel Sonnenberg in Grindelwald, you'll be 5.4 mi (8.6 km) from First and 8.1 mi (13 km) from Kleine Scheidegg. This hotel is 8.9 mi (14.3 km) from Eiger and 12.2 mi (19.6 km) from Trummelbach Falls.
Take advantage of recreation opportunities such as a waterslide or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, ski storage, and a picnic area.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a vending machine. Free self parking is available onsite.
Stay in one of 23 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.06.22
Highly recommend staying at this hotel. The owners are angels on earth. They were so kind to my friends and I. I could not have asked for a more pleasant experience. Everyone who works here is so kind and always willing to help. The breakfast is made with local ingredients and the views from our room were incredible. Thank you for making our stay in Grindelwald memorable. I will be returning
With a stay at Romantik Hotel Schweizerhof, you'll be centrally located in Grindelwald, just a 3-minute walk from Grindelwald - Wengen Ski Area and 6 minutes by foot from Bussalp. This golf hotel is 5.9 mi (9.4 km) from First and 9.2 mi (14.8 km) from Eiger.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy local cuisine at Schmitte, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Grindelwald? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 5 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 70 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.03.01
Excitement when we booked the hotel: five stars hotel, a restaurant with 14 points on Gault & Millau, spa and gorgeous views over the Eiger mountain. But disappoin**ent when we arrived. Nobody to greet us or help us with the luggage. The tables on the garden next to the entrance were covered of empty packs of cigarettes and overflowing ashtrays. When we arrived at the front desk, there was only one person, who took care of the couple of friends that were travelling with us, and suddenly a guy appeared that seemed to have just jumped out of bed and hastily took our luggage. As check-in was not until 3 PM, we went out to enjoyed the day. Came back a 2:50 PM and the room still wasn’t available because check-in was at 3 as the front desk person repeated. I would have hoped that 10 minutes to 3, the room would be ready… I was told to wait in the lobby. No drinks. No service. At that point I really was not feeling welcome. The tables in the lobby were covered in dirty cups everywhere. After 10 minutes, I go to the front desk and finally can get checked in. This is when I am handed a pass for public transports and a discount voucher for the ski pass. Would have been more useful in the morning that when the day was over. I then go to the room: no luggage. I had to phone the front desk to get it delivered. The view was as promised: gorgeous! The room however, very meh. It had a vibe of the early 90’s. Carpet’s colours washed off by the sun. Outdated furbishing, bathroom included. Cheap plastic ashtray turned upside down on the balcony that was covered in a fake grass carpet. Certainly not worth 660 CHF a night (ca. 700 USD). We had booked a massage a few weeks prior, lucky for us they changed our slot but we still had our trea**ent. Our friends however, booked in August and the hotel cancelled without any notification because a massage therapist was sick and they reallotted the slot my friends booked to someone else. The gastronomic restaurant was supposed to be closed but our friends managed to get a 7-course menu organized. We were all very excited but disappointed as the dishes got served. First dish was so small we thought it was an amuse-bouche. Then we had a mere soup that was so sweet, it could have been a dessert. And then a scoop of passion fruit ice-cream. I will not mention all the dishes, but the menu was really uneventful and unworthy of a 14 Gault & Millau restaurant. Also no explanation provided about the dishes when they were getting served. At that stage, we suspected it was not the food of the gastronomic restaurant, but they served us the same menu they were serving the night before for New Year’s Eve. Menu with wine turned out to be 230 CHF (ca. 250 USD) per person. Pretty hefty for what we got. After dinner we went to the lobby’s bar for a last drink. Again, the table was dirty and I had to ask the waitress to clean it. Check-out the next day was also very laborious with a guy with messed up hair, again, not a good image for a
Excellent
46 review
4.5/5
Price from
€201
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Located in Grindelwald, Belvedere Swiss Quality Hotel is near ski lifts, within a 5-minute walk of Grindelwald - Wengen Ski Area and Bussalp. This luxury hotel is 11.7 mi (18.8 km) from Mystery Rooms and 17.9 mi (28.9 km) from Lake Brienz.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Restaurant «Belvedere», one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Planning an event in Grindelwald? This hotel has 1087 square feet (101 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2024.03.01
The Belvedere exceeded all I hoped for in the usual issues like cleanliness, friendly helpful staff, and assisting in planning adventures in the region. What went well above my hopes was the entire staff's attitude toward the dietary restrictions for my travel partner. There is no information concerning availability of gluten-free meals contained in Belvedere's information BUT I have never seen such a positive and cheerful attitude by a staff. If you are or are travelling with someone who is gluten challenged, you absolutely must stay here. Once we talked with the restaurant staff for the initial meal (dinner) they would have gluten free foods and options already prepared for every other meal before we could even ask. We will be returning to this area and will always stay at the Belvedere.
Located in Grindelwald, Youth Hostel Grindelwald is in the mountains, within a 15-minute walk of Grindelwald - Wengen Ski Area and Bussalp. This ski hostel is 5.2 mi (8.3 km) from First and 9.8 mi (15.7 km) from Eiger.
After a day on the slopes, enjoy recreational amenities, which include a spa tub. This hostel also features complimentary wireless internet access, an arcade/game room, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
You can enjoy a meal at the restaurant serving the guests of Youth Hostel Grindelwald, or stop in at the snack bar/deli. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 32 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided once per stay.
GGuest User2022.04.20
This is a really nice hostel consisting of 2 buildings. The double rooms are in a separate building, which means it is nice and quiet there away from the groups. The rooms are spacious and clean. The breakfast buffet is great, better than what is offered in some of the less expensive hotels. We had dinner once as well, which was very tasty and good value for money. You can enjoy the sun on the patio. plenty of seating outside and a ”Grillplatz” as well. All in all we had a great stay in this hostel.
With a stay at Eiger Lodge - Hostel in Grindelwald, you'll be 6.6 mi (10.6 km) from First and 6.7 mi (10.7 km) from Kleine Scheidegg. This family-friendly hostel is 8.2 mi (13.2 km) from Eiger and 11.4 mi (18.3 km) from Trummelbach Falls.
Enjoy the convenience of ski-in/ski-out access at this hostel, which also features outdoor tennis courts and bicycles to rent. This hostel also features complimentary wireless internet access, an arcade/game room, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the hostel's 2 coffee shops/cafes. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 30 guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
GGuest User2023.01.30
Eiger Lodge Chic - Grindelwald: I didn’t realize that the Eiger Lodge was located in Grindelwald Grund – Terminal, not in the heart of Grindelwald. Having noted that, I must say that our 7 nights at the lodge with a room and balcony facing Mt Eiger and sumptuous breakfast, I was happy for my mistake. The lodge is near the Terminal from where we purchased tickets and left via cable car for the Top of Europe – Jungfrau, and took the Mannlichen - Wengen cable cars, as well as the main Grindelwald Terminal train station. There is also a ‘shuttle train’ which runs between Grindelwald Grund and the main Grindelwald town. It’s also a few steps away from the lodge (on the other side). The owner and staff are very personable and very helpful. The lodge is an interesting mix of hostel and hotel. We were in the newly opened ‘Chic’ section. Waking up to those incredible views from our balcony was priceless. Their laundry facility is somewhat limited for the number of guests. Line-up is via the honor system – first come / first can use it. The Eiger Lodge also runs a nearby campsite (5 minute walk). Breakfast can be enjoyed inside or outside. The lodge has an outdoor restaurant (open evenings) with covered and uncovered seating. We ate there several times – good food / limited menu / cold beer. The lodge provides all guests with a free bus pass. We used ours to get to the town of Grindelwald, so we could take the cable car to Grindelwald First, where we also hiked to Bachalspsee and met the contented Swiss cows. Highly recommended.
A stay at Arenas Resort Victoria-Lauberhorn places you in the heart of Lauterbrunnen, steps from Grindelwald - Wengen Ski Area and Mannlichen Mountain. This family-friendly hotel is 5.8 mi (9.4 km) from Eiger and 16.9 mi (27.2 km) from First.
Relax at the full-service spa, where you can enjoy massages. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and a library.
Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
GGuest User2023.02.21
Our room was opposite the lift, room 208 but we're fine it as not many human traffic movements heard during our stay. Thanks to the hotel arrangement for the room facing the mountains and it was phenomenal and picturesque. Memorable! One thing to note that the door at the balcony was a bit at the loose end, that you have to push really hard to lock it. It was super chilly in the evening, sometimes the warmer works but sometimes it doesn't, in the event if the temperature outside drop to below -10°, the room will be super cold and you have to rely on the blankets to keep you warm instead. Overall, the room, free WIFI, breakfast and public facilities did meet our expectation. The wellness area on the other hand, is a bit over-crowded in the evening and there were no signs of free towel anywhere. I'd figure out myself that the towels are available in each of the compartment in the wellness area as long as there are no other belongings from guests. There's a small playground right in front of the hotel, had some fun with my kid playing snow and slide.
When you stay at Hotel Bären - The Bear Inn in Wilderswil, you'll be in the historical district, a 3-minute drive from Mystery Rooms and 8 minutes from Lake Brienz. This ski hotel is 3.1 mi (5 km) from Lake Thun and 15.8 mi (25.5 km) from First.
After a day on the slopes, enjoy recreational amenities, which include a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and shopping on site. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Stop by the hotel's restaurant, Arvenstuebli, for lunch, dinner, or brunch, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Planning an event in Wilderswil? This hotel has 1722 square feet (160 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 46 individually furnished guestrooms. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include electric kettles, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
2023.11.18
Booked here as close to rail for mountains and town (10 minute walk), plus it looked quaint with good rooms. Price comparable with many as Switzerland is still most expensive country to visit in Europe, reflecting domestic high salaries (maybe 3x that of UK or France). Initial impression not great, as another elderly guest was rebuked at reception when she complained about stairs (a lot) and was told she should have read before booking, no offer to carry baggage. Sort of set the tone for us. A take it or leave it attitude to service? However, chap was polite with us, gave us keys basic ideas, and we paid, as asked, before even seeing room, another no no for us normally. We told him we'd not have breakfast next morning as we were on 1st train up into the mountains. Room turned out to be not that bad, shower room a bit of a pokey after thought. Spotted a nice sharp damaged base to mirror above water glasses, before we cut knuckles on it. Needs replacing. It is an old building, but somebody ought to nail some floorboards down after maybe doing some sound insulation between, as every step on floor above and round about is very very loud, meaning you sleep late and wake early. Some stains on carpet in various places. Having traveeled all day, we opted to eat first night at half board, but wine, coffee and water is all added on at £50!! 2nd night we ate out, and had an uneventful but noisy nights sleep in the creaky ship style room both evenings. Breakfast was good on 2nd morning, even some cooked bacon and eggs - good for Brits. On leaving, reception would not deduct the 2 breakfasts we didn't have, (and which we said on arrival we didn't want) from the meal ”extras” we did have and want (and which we thought would be included), which seemed highly unreasonable, if not totally intransigent and so left a feel of being pick pocketted, as their rooms and prices are not at the cheap end, nor top drawer as in photo on site. Dinner staff were impeccable, if a tad over attentive, the meal was also very good food, so no complaints there except at 40+ per person wine and coffee (and certainly water) should really be inclusive as is our experience most everywhere in France on priced ”menu” perhaps not en carte. So, not our happiest stop over ever, we felt like minor inconveniences at times, not entirely value for money, hence the average score. Probably would not go back.
Central Interlaken | 15.41km from Grindelwald Museum
With a stay at Youth Hostel Interlaken, you'll be centrally located in Interlaken, within a 5-minute drive of Lake Brienz and Interlaken Ost Ferry Terminal. This hostel is 1.3 mi (2 km) from Mystery Rooms and 2.7 mi (4.3 km) from Lake Thun.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hostel include complimentary wireless Internet access, an arcade/game room, and a fireplace in the lobby.
You can enjoy a meal at 3a serving the guests of Youth Hostel Interlaken, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Event facilities at this hostel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 60 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided once per stay.
GGuest User2023.01.31
We stayed 3 nights . The hostel location is a best . It near to Interlaken OST . Nearby with Coop supermarket . Staying here u will feel young and vibrant as hostel full of people . We do enjoy our stay, especially we can enjoy food in the same pantry @ level 1. Sometimes we do share our food . Example I bought extra eggs from coop, I can offer to someone / couple . It’s really good culture of sharing food and not waste it . The stay include hotel breakfast . Location - best . I prefer staying in interlaken OST instead of west Breakfast- good . With bread, yogurt , hams, eggs . Personally I loved the chocolate drink Room- we are lucky to have a double room with own bathroom . Our room is corner room, it bigger space for me to put 2 luggage Noise - yes. As it’s near the train station. To us, it’s ok even the windows is open during night time . As there’s no aircon or fan in the room Bathroom- standard . U need to prepare your own toiletries. Except the 2 in 1 bath shower/ hair Towel - yes u can change your towel with hostel counter staff Hair dryer - upon request . Do put deposit Ensure you made your own bed. Tidy the place .
With a stay at Victoria - Alpine Boutique Hotel & Fine Dining in Meiringen, you'll be within a 15-minute drive of Lake Brienz and Sherlock Holmes Museum. This golf hotel is 0.2 mi (0.3 km) from Gletscherschlucht Rosenlaui and 0.2 mi (0.3 km) from Triftbrücke.
Practice your swing on the golf course and enjoy other recreational amenities, such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Planning an event in Meiringen? This hotel has 22 square feet (2 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Stay in one of 18 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
SSeaside073844669642024.08.03
Lovely family run hotel, in central Meiringen. We chose this hotel because of its position and reviews. It is situated just a short walk from the station. The room was small, but very clean and overlooked the square. The only issue we had was that it was stifling hot in the room and the hotel does not have air conditioning (as many others in Switzerland do not). We found ourselves having to sleep with the windows wide open and even then it was difficult to get more than a couple of hours. The breakfast was not extensive, as many of the others we visited during our trip, but was nice and sufficient. The one thing we would have liked (aside from aircon) was the facility to make tea/coffee in our room as in our experience this is standard in 4* hotels.
Excellent
47 review
4.5/5
Price from
€169
per night
Check Availability
See all Hotels near Grindelwald Museum
Latest Reviews for Grindelwald hotels
See all
Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
GGuest UserThe Hotel Location is perfect, if you go to JungFrau, exactly nearby the Grindelwald Terminal. There is a Coop in the Terminal, so every convenient, especially when all Coop closed on Mon, while this one still on duty.
The view of our room is perfect at 3/F. The room is clean and nice.
2 minor sides are:
1) the breakfast choices are limited, mostly are cold dishes. Although the food range is limited, it is all fresh with good taste. The coffee machine is a bit new to visitors.
2) the room does not have refrigerator. So, we store our food at the balcony😂 natural refrigerator. However, it is convenient and we guess in summer, the food will…..
Overall the stay is very nice!!!
NNova XuNice mountain view from the room, but the room is not big. The hotel located 10 mins walk from the Grindlewald station and 2 mins walk from the First Bahn to go Grindlewald First. The breakfast is nice but it’s only open at 7am hence it’s quite rush if you have early activity which you have to leave the hotel early e.g to go to Jung frau.
GGuest UserEiger Lodge Chic - Grindelwald: I didn’t realize that the Eiger Lodge was located in Grindelwald Grund – Terminal, not in the heart of Grindelwald. Having noted that, I must say that our 7 nights at the lodge with a room and balcony facing Mt Eiger and sumptuous breakfast, I was happy for my mistake. The lodge is near the Terminal from where we purchased tickets and left via cable car for the Top of Europe – Jungfrau, and took the Mannlichen - Wengen cable cars, as well as the main Grindelwald Terminal train station. There is also a ‘shuttle train’ which runs between Grindelwald Grund and the main Grindelwald town. It’s also a few steps away from the lodge (on the other side). The owner and staff are very personable and very helpful. The lodge is an interesting mix of hostel and hotel. We were in the newly opened ‘Chic’ section. Waking up to those incredible views from our balcony was priceless. Their laundry facility is somewhat limited for the number of guests. Line-up is via the honor system – first come / first can use it. The Eiger Lodge also runs a nearby campsite (5 minute walk). Breakfast can be enjoyed inside or outside. The lodge has an outdoor restaurant (open evenings) with covered and uncovered seating. We ate there several times – good food / limited menu / cold beer. The lodge provides all guests with a free bus pass. We used ours to get to the town of Grindelwald, so we could take the cable car to Grindelwald First, where we also hiked to Bachalspsee and met the contented Swiss cows. Highly recommended.
GGuest UserThe Belvedere exceeded all I hoped for in the usual issues like cleanliness, friendly helpful staff, and assisting in planning adventures in the region. What went well above my hopes was the entire staff's attitude toward the dietary restrictions for my travel partner. There is no information concerning availability of gluten-free meals contained in Belvedere's information BUT I have never seen such a positive and cheerful attitude by a staff. If you are or are travelling with someone who is gluten challenged, you absolutely must stay here. Once we talked with the restaurant staff for the initial meal (dinner) they would have gluten free foods and options already prepared for every other meal before we could even ask. We will be returning to this area and will always stay at the Belvedere.
GGuest UserExcitement when we booked the hotel: five stars hotel, a restaurant with 14 points on Gault & Millau, spa and gorgeous views over the Eiger mountain. But disappoin**ent when we arrived. Nobody to greet us or help us with the luggage. The tables on the garden next to the entrance were covered of empty packs of cigarettes and overflowing ashtrays. When we arrived at the front desk, there was only one person, who took care of the couple of friends that were travelling with us, and suddenly a guy appeared that seemed to have just jumped out of bed and hastily took our luggage. As check-in was not until 3 PM, we went out to enjoyed the day. Came back a 2:50 PM and the room still wasn’t available because check-in was at 3 as the front desk person repeated. I would have hoped that 10 minutes to 3, the room would be ready… I was told to wait in the lobby. No drinks. No service. At that point I really was not feeling welcome. The tables in the lobby were covered in dirty cups everywhere. After 10 minutes, I go to the front desk and finally can get checked in. This is when I am handed a pass for public transports and a discount voucher for the ski pass. Would have been more useful in the morning that when the day was over. I then go to the room: no luggage. I had to phone the front desk to get it delivered. The view was as promised: gorgeous! The room however, very meh. It had a vibe of the early 90’s. Carpet’s colours washed off by the sun. Outdated furbishing, bathroom included. Cheap plastic ashtray turned upside down on the balcony that was covered in a fake grass carpet. Certainly not worth 660 CHF a night (ca. 700 USD). We had booked a massage a few weeks prior, lucky for us they changed our slot but we still had our trea**ent. Our friends however, booked in August and the hotel cancelled without any notification because a massage therapist was sick and they reallotted the slot my friends booked to someone else. The gastronomic restaurant was supposed to be closed but our friends managed to get a 7-course menu organized. We were all very excited but disappointed as the dishes got served. First dish was so small we thought it was an amuse-bouche. Then we had a mere soup that was so sweet, it could have been a dessert. And then a scoop of passion fruit ice-cream. I will not mention all the dishes, but the menu was really uneventful and unworthy of a 14 Gault & Millau restaurant. Also no explanation provided about the dishes when they were getting served. At that stage, we suspected it was not the food of the gastronomic restaurant, but they served us the same menu they were serving the night before for New Year’s Eve. Menu with wine turned out to be 230 CHF (ca. 250 USD) per person. Pretty hefty for what we got. After dinner we went to the lobby’s bar for a last drink. Again, the table was dirty and I had to ask the waitress to clean it. Check-out the next day was also very laborious with a guy with messed up hair, again, not a good image for a
GGuest UserThe room layout is very local. The hotel is in a good location, with beautiful environment and complete facilities. The mini bar in the room is free on the first night, which is a surprise.
커커피The greatest hotel!! The location is so close to the station, employees are really awesome, the view from the window was so fantastic. They upgraded my hotel room from single to view room i think, the landscape from the window, The Eiger mountain was super fantastic. Amazing hotel, super recommended
호텔 싱글룸으로 예약했는데 뷰룸으로 업그레이드 해주셨어요! 싱글룸은 주차장뷰라서 걱정했는데 문 열자마자 아이거북벽이 짠 보여서 너무너무 좋았음. 비수기라 좀 괜찮은 가격에 이용했는데, 다음에도 또 머물고 싶을 정도로 좋은 곳임. 직원들도 친절하고 조식도 맛있음! 아 근데 호텔청소를 좀 일찍함 9시~11시 사이에 호텔청소를 하니 알아두시길! 호텔 체크아웃할때 직접만든 아이스티까지 주시더라구요 감동쓰
AAnonymous UserThis is an accommodation that made me cry and laugh during my trip to Switzerland :) First of all, if you look at the facilities, it is clean and nice since it was recently opened. There was an elevator and a kitchen available, but there were almost no dishes or appliances. There was no problem with cooking at all.
The location is a very far walk from Grindelwald Station, or a short bus ride away. 🌟Throw away the idea of walking with your luggage on the first day.🌟 This is a vertical hike that you can never climb without carrying your luggage. Be sure to check the bus schedule before taking the bus (it's convenient to use the SBB app). Your accommodation will give you a Grindelwald guest card, so you can ride the bus for free. (I had a Jungfrau VIP coupon, so I didn’t use it.)
The reasons I cried were:
1) As soon as I arrived, there was no one, so I called and waited for about an hour, but no one answered and didn't come. There were people staying, so I had to wait in the lobby. I had another number on my laptop, so I called, but no one answered.
2) While I was waiting, a man called and asked why I was calling. When I told him I wanted to check in, he said I was fully booked for today, so what did I mean? I told him my reservation number and he said he would understand. Later, he came running in from outside and asked for my passport. Didn't say a single word of apology. (I was very angry here.) Anyway, in conclusion, he said that there was a reservation history on Trip.com but not in his system, so he had me check it and said he would do something about it since there were no rooms available. However, his attitude was not that he was sorry and was trying to do something, but rather that he was annoyed with me.
3) In the end, they gave us our room keys condescendingly, as if they had made it very difficult for us to get a room, and we were very upset that they were sorry for waiting for an hour and that there was no compensation, but we wanted to rest in the room quickly, so we brought the keys up. However, as shown in the picture, they gave me a room without a terrace... Obviously, the room I paid for had a terrace on the reservation screen, and I made the reservation with that in mind, so when I went to argue with them, they said that the room I had reserved was that room.
(I was told that it was given to me because I had created a room, but when I went down and inquired, I found out that the room was originally assigned...)
4) Then, while showing a picture of the reservation screen on 'Booking.com', he enthusiastically emphasizes that the room may or may not have a terrace. The problem is that I paid through 'Trip.com' and the room type I booked on Trip.com is not available. All photos showed a terrace. When I said that, he got very angry and told me to cancel it for free and to leave if I didn't like it.
To be honest, these words sounded very threatening to me, and I was so intimidated by the man's attitude that I was afraid that he might do something to me. I sometimes wonder if they are speaking in such a threatening manner because I am a woman and Asian.
[I notified Booking.com's customer service center of my move, and now the reservation screen for the room I selected also includes a photo of a room without a terrace.]
Anyway, for this reason, I started my trip to Switzerland very angry and depressed. ㅠ ㅠ
This room does not have a terrace and has a tree view, as someone left in a Google review... lol Next time I go again, I think I'll just choose the room one level up because I'm worried about getting this room.
Also, the toilet and bathroom were attached together, so it was shared by 3 rooms. Please note.
GGuest UserI looked at everyone’s comments and worried about the service attitude, but the actual attitude is not bad, that is, the balcony room that I booked with great joy is facing the dreamy hillside, which is actually side-to-side, and a little far away! But the dream hillside wave got its name, because there is nothing special, all the hillsides here look like this!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.