Hotel Steinbock Grindelwald

Hotel Steinbock Grindelwald Reviews

Hotel Steinbock Grindelwald

Dorfstrasse 189, Grindelwald, SwitzerlandView Hotel Details
Hotel Steinbock Grindelwald
Hotel Steinbock GrindelwaldHotel Steinbock GrindelwaldHotel Steinbock Grindelwald
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1 night

Hotel Steinbock Grindelwald Guest Reviews

4/5
Very Good
30 review
Verified reviews
Location4.0
Amenities4.0
Service3.9
Cleanliness4.1
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All Reviews(30)
Positive reviews(28)
Reviews with photos/video(4)
Negative reviews(2)
Marcus
Double Room
Stayed in Jun 2024
Friends
3 review
3.0/5
Posted on Jun 8, 2024
It provides breakfast which is very nice but there are many flies in the restaurant. The cleanness of it is poor.
Guest User
Double Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Huge shout out to Simona!!!! Simona saved our day :-) we turned up, having booked what we thought was this hotel on the same day. But turned out to be another hotel of the same miles away. Simona managed to accommodate us when there were no other available rooms in the town. THANK YOU SIMONA :-) You didnt have to help us but you did.
Ladda
Double Room
Stayed in Nov 2023
Friends
8 review
4.2/5
Very Good
Posted on Dec 8, 2023
Nice place to stay. Good location and easy to go everywhere.
Guest User
Double Room
Stayed in Apr 2024
Friends
6 review
4.2/5
Very Good
Posted on Apr 16, 2024
The hotel is some distance from the train station, and there is a slope in the middle, so pushing suitcases will be difficult. The room is quite large and unique, with the feel of a log cabin. It's a pity that the breakfast provided by the hotel does not have many varieties.
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Ho Ming
Double Room
Stayed in Mar 2024
Couples
4 review
3.7/5
Posted on Apr 7, 2024
A bit far from the station But the price is totally worth it. You can take the bus at the station when dragging your luggage. The breakfast is also very rich and has a variety of options. There is a restaurant downstairs. You can consider having something to eat.
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Jackie
Double Room
Stayed in Dec 2023
Family
15 review
3.7/5
Posted on Dec 24, 2023
It’s not too close to the station, but it’s not too far, but you have to go up the slope to find out that there is a shuttle service. It’s not too close to the station, but it’s not too far, but you have to go up the slope and you’ll find out that there is a shuttle service and free parking. There is a car, free breakfast, and a lovely wooden hotel with a warm interior. The hotel is being renovated room by room, but I happened to be assigned an old, undecorated room, so I can't say enough right now. may have been renovated by the time you move in, so it will no longer be a deficiency. There is no refrigerator and no hot water. Shampoo is only given to each person in a small pack, but when we stayed for two days, it was not enough. I tried to go downstairs for two days hoping to get two more sachets of shampoo, but no one paid attention to me. I went to the restaurant to look for them because the clerk had to take care of the restaurant work, and there were too many customers and they were too busy and had a bad attitude. They called me. I stand here waiting for 5 minutes, but I don’t have the patience to wait at all. The next morning I wanted to get shampoo and the situation was still the same. Finally, I can’t wash my hair Breakfast is good, the dining table has been set up in advance, the breakfast area is elegantly decorated, warm and cozy, you can try Swiss-style ham and omelettes, it is really sincere, I give it full marks for breakfast Some of the waiters have very good attitudes, but some are really impatient, and the quality of individual staff varies  , the location is very good and it should get a higher score. Overall, I give it 3.5 to 4 points. If you get a newly renovated room, the score will be higher. As for the attitude of the staff. There were one or two of them, and the others were all very enthusiastic, especially an older woman, who was worried that we didn't have enough eggs and said she could give them more. In short, the staff are very different, so it is difficult for me to make a conclusion about this hotel.
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6/8
Mei Yee
Double Room
Stayed in Apr 2024
Couples
13 review
4.0/5
Very Good
Posted on Apr 25, 2024
The hotel arranged a snow-capped mountain view for me, and the accommodation environment was very good! Only the breakfast options were small and the staff did not add food in time. 
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Guest User
Double Room
Stayed in Apr 2024
Couples
11 review
4.5/5
Great
Posted on Apr 14, 2024
Although it is an old hotel, the rooms and toilets have been renovated. It is very convenient if you are traveling in Grindewald. Although there is no kettle, you can ask them for hot water. The front desk is sometimes not there, but it is understandable in a small city.
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志信
Double Room
Stayed in Apr 2024
Couples
2 review
4.5/5
Great
Posted on May 7, 2024
The breakfast is very good and the dining environment is good
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Guest User
Double Room
Stayed in Oct 2023
Friends
4 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Grindenwald hot place location. Train station bus stop gift shop. Very convenient, within 100 meters from First Platform A great experience walking through the village amidst beautiful and outstanding scenery. . .
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JAMES7985
Double Room
Stayed in Oct 2023
Couples
10 review
3.2/5
Posted on Oct 13, 2023
The room above a certain hall has average room facilities and is not cost-effective. It is not recommended!
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Guest User
Double Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 19, 2023
They were friendly and the breakfast was delicious and good :)
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ZHIHENG
Double Room
Stayed in Sep 2023
Couples
3 review
4.7/5
Amazing
Posted on Sep 20, 2023
The hotel environment is very good and the toilets are very clean.
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Guest User
Stayed in Mar 2024
Family
0 review
3.0/5
Posted on Mar 1, 2024
Visited mid August 2023 and temperatures were 30-35 degrees Celsius during our stay. There was no air conditioning/cooling options for the rooms, so all you can do is open the windows. Unfortunately with the hotel being on the main street the road noise is too loud with the bus stop opposite to have windows open and sleep, so if you are visiting in summer I would recommend staying somewhere with air conditioning. The buffet breakfast option was good mostly but on our last day they were out of all fried egg, bacon, and scrambled egg, and out of water, and there didn't seem to be anyone available to ask. We dined in the hotel's restaurant both nights and the service was good from the staff. The hotel is directly opposite a bike rental shop and very close to the Grindelwald First terminal. The walk from Grindelwald's train station also wasnt too bad despite the heat. A great stop if you're going to be out later in the evening and using it as an activity base, but for those needing a place that is cool enough for young children to sleep during the afternoon (or night) I would recommend elsewhere.
Response from Property: Dear guests, thank you so much for your stay with us. We are happy to read, that you enjoyed the food in the restaurant and that you consider the location of the hotel ideal. We apologize for the inconvenience caused at breakfast on your last day. Regarding the missing air-condition, I would like to inform as follows : until a few years ago, it never got that hot in Grindelwald, that is pretty new. We therefore did not need any aircondition. If you want to stay in a hotel with A/C in Grindelwald, you need to chose one of the two hotels offering A/C. Both hotels are 4 star superior hotels. All other hotels in Grindelwald have no A/C for the reason given before. We are responding to your review on August 27th, a week after you wrote it and the outside temperature is now below 20°C. No A/C needed anymore until July/August of next year. How about visiting us next time during the winter season, or in spring time, when all the mountain flowers are in bloom. With best regards Family Jackie and Salvatore Ponzio and staff
Darren T
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 7, 2024
Jenny is a great apres ski host. We enjoyed the great music! Not a crazy vibe but very pleasant nonetheless. Thanks for some great Apres. Shame the bar doesn't open every evening but great when it does. Make sure you try the Berliner Lift shots
Response from Property: Dear guest of Jenny's Ski Bar, many thanks for the 5 bubble score and the very positive comment. Jenny is very happy that you enjoyed it and hopes, that you will return. With best regards Ponzio family and Jenny