Barcelo Guadalajara Reviews
Barcelo Guadalajara
Av de Las Rosas 2933, Verde Valle, Guadalajara, Jalisco, 44530, MexicoView Hotel Details
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1 night
Barcelo Guadalajara Guest Reviews
4.3/5
Very Good
122 review
Verified reviewsLocation4.3
Amenities4.1
Service4.4
Cleanliness4.3
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Positive reviews(21)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Superior Room
Stayed in Sep 2024
Business travelers
16 review
Outstanding
Posted on Oct 4, 2024
It's just opposite the gudarajala expo. It's very close. Next to it is the Westin. The breakfast is rich and varied, but maybe Chinese people are not used to it. It would be better if there is white porridge. The first day of check-in, 5 bottles of wine are given in the mini bar. The hotel has a swimming pool and a gym. Overall, it's OK. Although it's old, it's OK. I will probably choose this place next time.
Original TextTranslated by Google
Response from Property: Thank you for your detailed feedback! We are glad that you are satisfied with the hotel's location and breakfast variety. We will consider your suggestion about white porridge and try our best to meet the needs of more guests. Thank you for your recognition of the hotel's facilities, although we still have room for improvement. Looking forward to your next visit, we will continue to work hard to provide you with a better experience!
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
5 review
Posted on Sep 16, 2024
The hotel is right opposite the exhibition, very close. But the plugs in the hotel room are about to fall off the wall. The room is next to the elevator, just like living under the subway, it is always ringing and shaking. The front desk said they would change my room, and they said they would change it tomorrow, but they never did.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback! We are glad that you find the hotel conveniently located, but we sincerely apologize for the problems you encountered in your room. We will seriously investigate the plug and noise issues and ensure that our front desk team improves communication and service. I hope you can give us a chance to improve and look forward to your visit again. We will work hard to provide you with a better experience.
Anonymous User
Superior Room
Stayed in Aug 2024
Business travelers
19 review
Very Good
Posted on Oct 7, 2024
The shower is not working. I booked this room for a business trip. It is opposite the exhibition hall and has a convenient location.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We are glad that you find our location convenient, but we apologize for the issue with the shower water pressure. We will check and improve this as soon as possible. We look forward to seeing you again and we will work hard to improve your stay!
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
10 review
Very Good
Posted on Sep 14, 2024
Although the hotel is old, it is still relatively clean. The exhibition hall is across the street. I have to praise the breakfast here. There are many varieties. Later, I went to hotels in other cities in Mexico. The breakfast was really different from here, especially the vegetable juice. I had to have a cup every day. Later, the vegetable juice I drank in other hotels was really hard to describe, not only in appearance but also in taste. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your detailed review! We are glad that you think our hotel is clean even though it is a little old. We are also glad that you like our breakfast, especially the vegetable juice! Your recommendation is very important to us. We look forward to seeing you again and we will continue to work hard to provide you with quality service and food!
Guest User
Superior Room
Stayed in May 2024
Business travelers
24 review
Very Good
Posted on Jun 30, 2024
The hotel is very nice and the breakfast is very rich. Overall it is above average.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation! We are glad that you like our hotel and the rich breakfast. We will continue to work hard to improve the overall experience and hope to bring you more satisfactory service during your next stay!
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
7 review
Outstanding
Posted on Sep 24, 2024
Suitable for business trips, very close to the exhibition hall
Original TextTranslated by Google
Response from Property: Thank you for your evaluation! We are glad that you find our hotel suitable for business trip and the location is very convenient. We look forward to your visit again and we will continue to work hard to provide you with quality service!
SotoAndres
Club Superior
Stayed in Mar 2024
Couples
2 review
Posted on Apr 8, 2024
Very good service, very friendly staff. The small drawback is the very small pool for the hotel and I was last weekend and they do not have any events or entertainment for guests like other Barcelo hotels, very
Original TextTranslated by Google
Response from Property: ¡Gracias por tu comentario! Nos alegra saber que recibiste un buen servicio y que nuestro personal fue amable contigo. Lamentamos que la alberca y la falta de entretenimiento no hayan cumplido con tus expectativas. Apreciamos tus sugerencias y las tomaremos en cuenta para mejorar la experiencia de nuestros huéspedes en el futuro. Esperamos tener la oportunidad de recibirte nuevamente y ofrecerte una estancia aún mejor.
Guest User
Superior Room
Stayed in Aug 2024
Business travelers
1 review
Very Good
Posted on Sep 8, 2024
It's OK, but the house has no windows and is a bit airy.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! I'm glad you found it OK overall. We apologize for the inconvenience caused by the room without window and will consider improving the ventilation. We look forward to seeing you again and we will work hard to improve your stay experience!
Guest User
Club Superior
Stayed in Aug 2024
Business travelers
12 review
Very Good
Posted on Oct 16, 2024
The hotel is old, the breakfast is OK
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We understand your opinion about the old hotel facilities, but we are glad that you are satisfied with the breakfast. We will continue to work hard to improve the overall guest experience and hope you have the opportunity to visit again!
Guest User
Superior Room
Stayed in Jun 2024
Travel with friends
20 review
Great
Posted on Sep 1, 2024
The price is high, everything else is good
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We understand your opinion on price and will take your comments seriously. We are committed to providing quality services and facilities and hope to bring you a better experience in future stays.
Guest User
King Bed Room with City View
Stayed in Aug 2023
Business travelers
6 review
Posted on Oct 26, 2023
The breakfast is good, with many varieties and good taste, but the room price is expensive
Original TextTranslated by Google
Response from Property: 感謝您的反饋！很高興您喜歡我們的早餐，特別是品種和味道。我們理解您對房價的看法，會認真考慮您的意見。期待您再次光臨，我們會努力提升整體體驗！
Guest User
Superior Room
Stayed in Mar 2024
Business travelers
18 review
Outstanding
Posted on Apr 20, 2024
The room and service are super good
Original TextTranslated by Google
Response from Property: 感謝您的好評！我們很高興您對房間和服務感到滿意。期待您下次再來，我們會繼續努力提供卓越的體驗！
Anonymous User
King Bed Room with City View
Stayed in Dec 2022
Business travelers
31 review
Outstanding
Posted on Mar 17, 2023
The hotel is right opposite the exhibition hall, which is very convenient. The hotel is good in every aspect
Original TextTranslated by Google
Response from Property: 感謝您的評價！很高興您覺得我們酒店的位置方便，並且各方面都不錯。期待您再次光臨，我們將繼續努力為您提供優質的服務！
Guest User
King Bed Room with City View
Stayed in Jul 2022
Business travelers
12 review
Posted on Aug 28, 2022
There is no place to eat and buy things around, next to the Westin, the room is old, the lobby is more luxurious, half an hour from the airport
Original TextTranslated by Google
Response from Property: 感謝您分享您的意見！很高興您對大廳的豪華感到滿意。對於周邊餐飲和購物選擇有限以及房間老舊的問題，我們會認真考慮並進行改進。希望在未來的入住中能為您提供更好的體驗！感謝您的支持與理解。
Guest User
Stayed in Dec 2022
Business travelers
1 review
Outstanding
Posted on Feb 27, 2023
It's okay
Original TextTranslated by Google
Response from Property: 感謝您的評價！很高興您覺得我們的服務還不錯。期待您再次光臨，我們將繼續努力提供更好的體驗！