Guadalajara Hotels with Wi-Fi

Our 2nd time in the hotel in the past 2 yrs. This time we stayed for 1 night didn't sleep at all due to the street noise until 1 am. They gave us 4th floor where you could hear everything from the busy road. Last time we were in 23rd floor was great. The pillows this time was very small and uncomfortable too. I recommend asking customer which floor they prefer and informing about noise level. Maybe better and bigger pillows should be put in use.

Overall it was a great experience, the location was gold, very walkable and close to lots of cute cafes, restaurants and Avenida Chapultepec. The bed was really comfortable and the shower pressure was great. I loved that they had a sauna and pool, but the pool was a bit dirty one of the days I was there (though the day prior to that it was clean). The staff was incredibly helpful and the food was ok, thought a bit pricey. The ac worked wonderfully. I could see myself returning!

First of all, I loved the location of this hotel. It's right in the historic center and you can walk to so many lovely buildings and museums, and everything you need is right there (shops, pharmacies, restaurants). Upon checking in as a Diamond Hilton member, I was happy to find out they had upgraded me to a room with a nice, spacious balcony with a spectacular view of Guadalajara Cathedral. (See photo) The top-floor restaurant has a similar view as well. The breakfast has a nice, tasty variety. I also enjoyed drinks with a friend at the restaurant on one of the nights. The staff are great and helpful too. Elizabeth really came through for me when I needed to extend my stay a couple nights. Another girl (Anayeri, I think) provided excellent service as well, helping me get my dry cleaning turned in, despite missing the 10am deadline. All in all, it was a lovely stay, and I look forward to staying at this hotel when I return in the future.

I was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet Handel was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!

Fortunately, we only stayed for 2 nights. The first one, we had dinner at the hotel’s restaurant. I ordered a club sandwich (which was the priciest sandwich on the menu) and it came with like singles yellow cheese. If you’re going to use that, don’t charge like you’re using real cheese. The next morning, the service at breakfast was terrible. Also, the food took forever and it wasn’t tasty at all. The next day, when we arrived in the afternoon, the card keys weren’t working. I had to go to the lobby where there was a line because apparently everyone in the hotel was having the same problem. They fixed it and later, that same night, it stopped working again. The room was ok and the facilities were clean. So if you can avoid the food, the service and don’t mind a few trips to the lobby to get your card key fixed, this hotel might work for you.

Stayed three nights here. The location is great-right on the edge of the historical centre and yet very quiet. It was about a 15 minute walk from the bus station (where we had arrived from the airport). There are restaurants all around as well as OXXO and 7/11 shops. The view from the roof top terrace across to the square is lovely. Although the bar was not open, we brought our own drinks and food up here. We had breakfast on one morning (25% discount deal) and it was quite formal in the restaurant downstairs but there was a great selection of food. The hotel is an old building and very pleasing to look at with internal courtyards but have to say, our room was very dark and you needed to have the curtains closed in the bedroom/bathroom for privacy. The rooms are spacious however and the a/c was excellent as was the comfort of the bed. The WiFi was frustrating and slow. We found most of the staff very friendly apart from a couple of staff at reception when we arrived who perhaps need better training with people skills. Would we stay again? Not sure as the darkness of the bedroom did get us down.

The cutest boutique hotel well located within walking distance of the Guadalupe Cathedral, shopping, dining, and sightseeing. Very clean and modern hotel with an art gallery to view on your way to the elevator! The rooms were spacious and had a small sitting area. The beds were so comfortable. The restaurant food was good and well priced. Nice small bar with an open patio with hammock swings. Staff was friendly and very responsive. This hotel is a nice jumping off place to visit Tlaquepaque and Tequila. Loved all the architectural design elements here. I'm already thinking of when I will go again. Definitely good value for your money.

Remodeled and beautiful but some of the reception staff was NOT nice. they showed very little interest in helping my wife and myself with the simplest of services. Some were even a little rude .We lost cell phone services and we literally had to plead to make a call to Los Angeles. Air conditioning controls Are not in the room and they they get mad if you follow Their rules for them to shut it off or on. They have to bring the control from the front desk. Business center is not well equipped and not very accessible. On a good note the waitress at their in house resturant and the girls on the cleaning staff were great. The room itself was nice we were there for almost a week.

I visit GDL many times a year and try different hotels. Unfortunately, this one at ANY price just isn't worth it. The shower head sprays water at every inch of the shower. There was water shooting at the glass shower door, the left side of the shower wall and also above my head. It may be because the shower head is 8 feet high but it was a miserable and unusual experience.The toilet pressure was also very low to the point we had to flush twice. The bed mattress was so uncomfortable my back started to hurt from sleeping and at the same time I was sweating even with the air conditioner on. I've never had this happen at other hotels in Guadalajara. In summer or winter. Lastly, somehow the ink from my hair stained the pillowcase and the Housekeeping brought it to the front desk and told me to pay $182 pesos for replacement. Did they try to launder the linens? If the towels are dirty do they charge all guests for replacement. I won't be coming back. I've never had any of these issues at other hotels. Try Real Maestranza or Hotel Portelo for a far superior sleeping, customer service and bathroom experience.

Very good, breakfast is average