Arthur Hotel Luogang Guangzhou Reviews
Arthur Hotel Luogang Guangzhou
No.3050, Kaichuang Avenue, Huangpu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Arthur Hotel Luogang Guangzhou Guest Reviews
4.8/5
Excellent
1488 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1488)
Positive reviews(1460)
Reviews with photos/video(271)
Friendly front desk staff(228)
Easy to get around(135)
Close to metro(106)
Well designed(70)
Convenient parking(57)
Delicious breakfast(55)
Excellent afternoon tea(47)
Good audiovisual experience(18)
Negative reviews(28)
Saudi138
Standard Room With Kingbed
Stayed in May 2024
Couples
21 review
Very Good
Posted on Jun 10, 2024
It’s a ok hotel with everything there. Very close to the mtr station but rather far away from sightseeing places and food.
Response from Property: Dear Guest: Hello! I'm sorry I can't give you a 5-star experience, but there are Wanda Plaza and food street around the hotel, which can be reached within a 10-minute walk. If you have any questions during your stay, you can call the front desk directly and we will take care of it for you, and we are happy to make your trip a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be enthusiastic. Our hotel is equipped with a gym, laundry, cocktail night ceremony, free minibar with room delivery, Evian water, welcome fruit, etc., and all amenities are carefully selected and private by our group, we strive for excellence in product design and service, and always keep introspective and motivated. We are committed to making every guest feel at home, and we are looking forward to welcoming you again! You are welcome to come back and have a great time! --"Your Bedwell" Most Loyal Knight
QIRAN
Standard Room With Kingbed
Stayed in Oct 2024
Solo travelers
3 review
Outstanding
Posted on Dec 1, 2024
The room is very clean and the facility is advanced. Staff is kind and helpful. Very good experience👍👍
Response from Property: Dear guests: Hello! In fact, companionship is not only the most long-lasting confession, but also the bravest choice. Time flies, the days and months pass by, everyone's face is always changing rapidly, the world is big, and the crowds are surging: there are thousands of reasons to find excuses for leaving, and then only companionship remains unchanged and does not change the original intention. I am very happy to bring you a good time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm. Our hotel is equipped with a gym, laundry room, cocktail night ceremony, free mini bar, Evian water, welcome fruit, etc. in the room, and all guest supplies are carefully selected and privately ordered by our group. We are committed to product design, excellence in service, and always keep reflecting and making progress. We are committed to making every guest feel at home, and we look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! --The most loyal knight of "Your Bedivere"
Anonymous User
Deluxe Room With Twinbeds
Stayed in Jul 2024
Business travelers
16 review
Outstanding
Posted on Aug 2, 2024
小c nice
Response from Property: 尊敬的客官大人：您好！有時幸福只是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，很高興能為您的旅行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱。我們酒店這邊配有健身房，洗衣房，雞尾酒入夜儀式，房間配送免費迷你吧，依雲水，歡迎水果等等，並且所有客用品都是經過我們集團精心挑選以及私定，我們力致於產品設計，服務方面精益求精，時刻保持反省和上進。致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！--“您的貝狄威爾”最忠誠的騎士
Kong Yaga
Executive Room With Kingbed
Stayed in Jan 2024
Couples
3 review
Amazing
Posted on Feb 14, 2024
My experience was amazing in this hotel, i was stunned by its beautiful room and it felt luxurious. I don’t have any bad experiences. Our rooms were all clean including the bathroom. For this price, this hotel is a wonderful choice. Just go for it!!!
The only things is it’s not in the main city but metro right down the hotel, just its not a problem.
Response from Property: Dear guest: Hello! Every day, we like some people and are liked by some people. Emotion is the bond of life. The fate between people is so wonderful. Thank you for meeting us! We are working hard and pursuing, hoping to bring you surprises and pleasures. Thank you very much for your stay and appreciation! We will listen more carefully and try our best to make improvements. We are very happy to bring you a good time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm. Our hotel is equipped with a gym, laundry room, cocktail night ceremony, free minibar delivered to the room, Evian water, welcome fruits, etc., and all guest supplies are carefully selected and customized by our group. We are committed to products We strive for excellence in design and service, and always reflect and improve. We are committed to making every guest feel at home and look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! --"Your Bedivere" the most loyal knight
Chua
Standard Room With Kingbed
Stayed in Jun 2024
Business travelers
8 review
Posted on Jul 29, 2024
Clean
Small food selection
Issues with shared laundry
Front desk is willing to help if persistent
Response from Property: Dear Guest: Hello! We are sorry that we could not give you a 5-star experience, but we will inform the relevant departments of our opinions to improve the quality of service, and hope to book your stay again to bring you a better environment and service. If you have any questions during your stay, you can call the front desk directly and we will take care of it for you, and we are happy to make your trip a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be enthusiastic. Our hotel is equipped with a gym, laundry, cocktail night ceremony, free minibar with room delivery, Evian water, welcome fruit, etc., and all amenities are carefully selected and private by our group, we strive for excellence in product design and service, and always keep introspective and motivated. We are committed to making every guest feel at home, and we are looking forward to welcoming you again! You are welcome to come back and have a great time! --"Your Bedwell" Most Loyal Knight
Hwee Li
Executive Room With Kingbed
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Jul 15, 2024
Room is new and comfortable, very trendy design and a beautiful hotel.
A lot of room amenities are provided and they are good quality amenities, like Evian Water and drip coffee.
Good selection of breakfast and pretty tasty food.
Staff is helpful and friendly, one staff offered me a cup of tea when he saw me sitting at the lobby.
My stay have been overall very pleasant except for a few caveats as below:
Aircon have a bit of knocking initially when running, but was ok after a while.
When aircon is running, blinds knock against the wall from the wind, but can be pushed to the side to prevent it from knocking.
Sometimes water can be heard running through the pipes, but it generally stops after about 10pm.
These are generally easily rectified and I have feedback to the staff and they will do their best to rectify this.
For a new hotel, I find it very good and I will come back to stay again.
Response from Property: 尊敬的客官大人：您好！你落在了星空，而我在人海中，抬頭看到的你就是我眼裡的蒼穹，感謝小主點亮了小店的星空，非常感謝您的入住與讚賞!很高興能為您的旅行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱。我們酒店這邊配有健身房，洗衣房，雞尾酒入夜儀式，房間配送免費迷你吧，依雲水，歡迎水果等等，並且所有客用品都是經過我們集團精心挑選以及私定，我們力致於產品設計，服務方面精益求精，時刻保持反省和上進。致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！--“您的貝狄威爾”最忠誠的騎士
Rashadam23
Executive Room With Twinbeds
Stayed in Mar 2024
Business travelers
2 review
Amazing
Posted on Apr 25, 2024
The staff at the hotel were very friendly, kind and accommodating and they tried their best to assist in any means necessary. Excellent service with a smile and the entire hotel was very clean and tidy
Response from Property: Dear guest officer: Thank you for your message, thank you for our meeting! We work hard, pursue, and expect to bring you surprises and pleasures, thank you very much for your stay and appreciation! We will listen more carefully and try our best to rectify, we are very happy to bring you a good time on your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress, and we will continue to be enthusiastic. Our hotel is equipped with a gym, laundry, cocktail night ceremony, free minibar with room delivery, Evian water, welcome fruit, etc., and all amenities are carefully selected and private by our group, we strive for excellence in product design and service, and always keep introspective and motivated. We are committed to making every guest feel at home, and we are looking forward to your return to -- most loyal knight
Guest User
Deluxe Room With Twinbeds
Stayed in Dec 2024
Business travelers
13 review
Outstanding
Posted on Jan 6, 2025
The environment is stylish, comfortable and clean. Accommodation, fitness, breakfast and afternoon tea are all included... I really like it. I will book again next time
Original TextTranslated by Google
6/10
Response from Property: 尊敬的客官大人：您好！一段柔柔的評語，帶來滿目的歡喜，為您服務是我們永遠堅持不懈努力在做的。遇見您是時光最美好的贈予，相信世間所有相遇都是因果。世間偶遇，共同有趣。對您的這份情，終在相惜中念念不忘，對您的這份愛。很高興能為您的旅行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱。我們酒店這邊配有健身房，洗衣房，雞尾酒入夜儀式，房間配送免費迷你吧，依雲水，歡迎水果等等，並且所有客用品都是經過我們集團精心挑選以及私定，我們力致於產品設計，服務方面精益求精，時刻保持反省和上進。致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！--“您的貝狄威爾”最忠誠的騎士
Guest User
Executive Room With Kingbed
Stayed in Nov 2024
Business travelers
2 review
Outstanding
Posted on Dec 22, 2024
Whether it is the design of the hotel lobby or the layout of the room, it is the style I like👍It's my first time staying here, and the experience is very good✌It's also because of running the Huangpu Marathon🏃♀️. The hotel price has not increased due to the marathon. This is also the first time I have encountered👍👍👍, and the check-out is extended to 4 pm, which is what I look forward to most🥰🥰🥰The beautiful lady with the work number X at the front desk of the hotel is very considerate. Before checking out, she asked me if I wanted to have afternoon tea🍰🍮☕🧋🥤. The hotel is free and I can drink until 5 o'clock. It's great! I will stay here again next time if I have a chance😊😊😊
Original TextTranslated by Google
6/12
Response from Property: Dear guests: Hello! Everyone has a cup of warm tea in their hearts, jasmine and tea dregs, nectar and flowers accompanied by clouds and sunset. You and I are very happy to bring you a good time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm. Our hotel is equipped with a gym, laundry room, cocktail night ceremony, free mini bar, Evian water, welcome fruit, etc. in the room, and all guest supplies are carefully selected and customized by our group. We strive to strive for excellence in product design and service, and always keep reflecting and making progress. We are committed to making every guest feel at home, and we look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! --The most loyal knight of "Your Bedivere"
QXR666
Deluxe Room With Twinbeds
Stayed in Nov 2024
Travel with friends
79 review
Outstanding
Posted on Jan 7, 2025
The hotel is a designer hotel. The design is very novel and eye-catching. It has its own parking lot and the front desk service attitude is very good and enthusiastic. The room is also spacious and comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! You fell into the starry sky, and I was in the crowd. When I looked up, I saw you as the sky in my eyes. Thank you for lighting up the starry sky of our shop. Thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm. Our hotel is equipped with a gym, laundry room, cocktail night ceremony, free mini bar, Evian water, welcome fruit, etc. in the room, and all guest supplies are carefully selected and customized by our group. We are committed to product design, excellence in service, and always reflect and make progress. We are committed to making every guest feel at home, and we look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! --The most loyal knight of "Your Bedivere"
SAIo
Executive Room With Kingbed
Stayed in Nov 2024
Other
65 review
Posted on Dec 30, 2024
It's very average, especially the service awareness of the sister at the front desk needs to be improved. How can every sentence be so cold and her attitude is extremely poor? I said I wanted to change rooms, and the whole communication made me extremely speechless. She said I had to make up the price difference, but she didn't say the price or discount. She asked me to go to the front desk to pay. I said Ctrip has a bigger discount, so why should I go to the front desk to pay the price difference? Finally, she said that the front desk could give me breakfast. It was very speechless. The whole communication made people extremely uncomfortable. After changing rooms, it was still an upgraded room. When I went in, the shower room was full of water. I really don't want to say too much, but the attitude of the room aunt was very good and deserves praise.
Original TextTranslated by Google
Response from Property: 尊敬的客官大人：您好！很抱歉沒能給您帶來5星的體驗感，我們會將意見告知相關部門以提高服務質量，望再次預訂入住，能給您帶來更加好的環境和服務。在住期間如有問題可直接致電前台，我們將會全心為您處理，很高興能為您的旅行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱。我們酒店這邊配有健身房，洗衣房，雞尾酒入夜儀式，房間配送免費迷你吧，依雲水，歡迎水果等等，並且所有客用品都是經過我們集團精心挑選以及私定，我們力致於產品設計，服務方面精益求精，時刻保持反省和上進。致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！--“您的貝狄威爾”最忠誠的騎士
Guest User
Deluxe Room With Twinbeds
Stayed in Nov 2024
Family
12 review
Outstanding
Posted on Dec 15, 2024
The room is large and clean. We had a very comfortable stay this time. The bed was also very comfortable. I will stay here again if I come to Huangpu next time. The children also like it very much. It's great
Original TextTranslated by Google
Response from Property: 尊敬的客官大人：您好！有時幸福只是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，很高興能為您的旅行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱。我們酒店這邊配有健身房，洗衣房，雞尾酒入夜儀式，房間配送免費迷你吧，依雲水，歡迎水果等等，並且所有客用品都是經過我們集團精心挑選以及私定，我們力致於產品設計，服務方面精益求精，時刻保持反省和上進。致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！--“您的貝狄威爾”最忠誠的騎士
Maixiaoli
Deluxe Room With Kingbed
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Nov 27, 2024
The room is large and well decorated. With the Xiaodu smart assistant, it is very convenient and cost-effective. The restaurant has a rich variety of buffet breakfasts, which are also included in the room rate. There is a subway station at the door, and transportation is also convenient. The service attitude is just right. Overall, this is a pleasant surprise.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! You fell into the starry sky, and I was in the crowd. When I looked up, I saw you as the sky in my eyes. Thank you for lighting up the starry sky of our shop. Thank you very much for your stay and praise! I am very happy to bring you a good time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm. Our hotel is equipped with a gym, laundry room, cocktail night ceremony, free mini bar, Evian water, welcome fruit, etc. in the room, and all guest supplies are carefully selected and customized by our group. We are committed to product design, excellence in service, and always reflect and make progress. We are committed to making every guest feel at home, and we look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! --The most loyal knight of "Your Bedivere"
Kuaizuier
Standard Room With Kingbed
Stayed in Oct 2024
Solo travelers
119 review
Outstanding
Posted on Nov 7, 2024
Very satisfied with the hotel! I stayed here for the second time. The facilities and hygiene are flawless. There is a subway station at the door. It is definitely my first choice. The projection is also very good. I only turned it on yesterday. I regret not taking a closer look.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Everyone has a cup of warm tea in their hearts, jasmine and tea dregs, nectar and flowers accompanied by clouds and sunset. You and I are very happy to bring you a good time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm. Our hotel is equipped with a gym, laundry room, cocktail night ceremony, free mini bar, Evian water, welcome fruit, etc. in the room, and all guest supplies are carefully selected and customized by our group. We strive to strive for excellence in product design and service, and always keep reflecting and making progress. We are committed to making every guest feel at home, and we look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! --The most loyal knight of "Your Bedivere"
Wangbaili
Deluxe Room With Twinbeds
Stayed in Sep 2024
Business travelers
90 review
Good
Posted on Oct 19, 2024
The room I booked for a concert had the advantage of being close to the concert and being able to reach the concert directly by subway. The disadvantages were also obvious. The Huangpu District was relatively remote in terms of location. The most important thing was the light in the morning, which deeply hurt me. Can you imagine that when you were sleeping soundly in the morning, it was like someone took a strong flashlight and shone it into your eyes? In my opinion, the most basic quality control of a hotel should be the light resistance of the curtains. What was the result? The curtains leaked light seriously, so those who suffer from insomnia should pay attention.
Original TextTranslated by Google
Response from Property: Hello! We are sorry that we failed to bring you a 5-star experience. The light leakage problem has been reported to the relevant departments. The engineering inspection found that the motor of this room was stuck. The curtains have been adjusted. If you have any problems during your stay, you can call the front desk directly. We will handle it for you wholeheartedly. We are very happy to bring you a good time for your trip. I hope you will book again and bring you a better environment and service. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm. Our hotel is equipped with a gym, laundry room, cocktail night ceremony, free mini bar, Evian water, welcome fruit, etc. in the room, and all guest supplies are carefully selected and privately ordered by our group. We are committed to product design, excellence in service, and always reflect and make progress. We are committed to making every guest feel at home and look forward to your visit again! Welcome to come back and experience again, and wish you a happy life! --The most loyal knight of "Your Bedivere"