Vienna Hotel (Guangzhou Beijing Road Pedestrian Street Big Buddha Temple) Reviews
Vienna Hotel (Guangzhou Beijing Road Pedestrian Street Big Buddha Temple)
No. 4 Zhongshan 5th Road, Yuexiu District, Guangzhou, Guangdong, 510030, ChinaView Hotel Details
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Vienna Hotel (Guangzhou Beijing Road Pedestrian Street Big Buddha Temple) Guest Reviews
4.4/5
1973 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1973)
Positive reviews(1851)
Reviews with photos/video(335)
Convenient for shopping(224)
Easy to get around(217)
Friendly front desk staff(82)
Close to metro(77)
Perfect for business trips(34)
Strange smell in room(33)
Many dining options(22)
Negative reviews(122)
Raymond
Queen Room With City View
Stayed in Jan 2025
Couples
11 review
Amazing
Posted on Feb 3, 2025
Good location.
Very friendly staffs.
They are very helping on your request.
The only thing is no refrigerator in my room.
Overall is the wonderful staying place.
Response from Property: Dear guest, I am sorry that Xiaowei failed to give you a satisfactory stay experience. Xiaowei has a suggestion. Prince/Princess, if you have any questions during your stay, you can call the front desk and we will help you solve the problem as soon as possible. . I hope that next time you will point out any problems during your stay to Xiaowei. Xiaowei has humbly made improvements and looks forward to seeing you again!
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Tan Kok Ling
Garden-view Double Room
Stayed in Nov 2024
Solo travelers
6 review
Posted on Dec 24, 2024
The location is right at the start of the main pedestrian street ofthe city, Beijing Street. Please be aware taxis cannot go right to the lobby of the hotel. You get off at the main road, and walk about 50 meters. No meal option, but lots of food option around outside.
6/7
Response from Property: Thank you for your continued support. Your trust and evaluation make Xiaowei feel extremely warm and encouraged. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. We hope that our warm service can make you feel at home and provide you with a comfortable rest stop during your journey. We will give you the same good as always, and will be even better in the future. We look forward to your stay in our home as always~ I also look forward to lighting up the full five-star rating next time~
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RevanDT
Superior Queen Room
Stayed in Oct 2024
Solo travelers
1 review
Outstanding
Posted on Nov 7, 2024
Nice hotel in a very ideal location. Highly recommended. Comes with a great view.
Response from Property: Dear customer, thank you for your stay. Xiaowei will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your praise and sincerely look forward to your visit again!
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利己利人是為上策
Queen Room With City View
Stayed in Sep 2024
Solo travelers
15 review
Outstanding
Posted on Sep 10, 2024
The hotel was clean , with shampoo and body wash, a beautiful picture of Vienna on the wall and toilet. There are some delicious yet economical restaurants nearby. Some large shopping malls nearby selling different kinds of snacks and drinks.
Response from Property: Dear guests: Hello! Thank you for choosing Vienna Hotel (Dafo Temple, Beijing Road Pedestrian Street, Guangzhou). No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Guangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Vienna Hotel (Dafo Temple, Beijing Road Pedestrian Street, Guangzhou). Wish you all the best.
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Sundaland
Garden-view Double Room
Stayed in Mar 2025
Family
3 review
Great
Posted on Mar 4, 2025
Good location, as it is at the end of Beijing Road. Customer service was good and room was quite comfortable even when the deco was bit dated. Our room was close to the main road, so it could get noisy due to car horning. They only have 1 passenger lift, so might take some time to get down to the lobby. Overall, relatively good experience.
Response from Property: 敬愛的客官，很抱歉小維沒能給您一個滿意的入住體驗，小維有個建議，王子/公主您在入住的時候有任何問題都可以致電前台，我們都會第一時間幫您解決問題。希望下次客官在入住期間有任何問題都要跟小維指出，小維已經虛心改進，期待和客官再次相見！
Fong Soong Min
Business Double Room
Stayed in Feb 2025
Solo travelers
1 review
Outstanding
Posted on Mar 2, 2025
The staff service are excellent.. The room was very clean.. The hotel location is very good.. I will come back to stay at this hotel again
Response from Property: 親，感謝您的好評哦。每一位小夥伴到店我們都會微笑着奉上一杯熱茶，緩解旅途的疲憊。熱情的服務每一位朋友，我們堅持不懈的做一家有温度的酒店，關懷每一位旅客，不僅僅是提供賓至如歸的感覺更多的是一種鄰里服務，舒適，輕鬆，自在，暖心。感謝選擇維也納酒店（廣州北京路步行街大佛寺店），相信維也納酒店（廣州北京路步行街大佛寺店），我們定不負您的期望！
Dzung
Standard Queen Room
Stayed in Aug 2024
Business travelers
35 review
Outstanding
Posted on Oct 30, 2024
Near pedestrian street and so many stores nearby. Highly recommend if you want to explore Guangzhou
Response from Property: 親，感謝您的好評哦。每一位小夥伴到店我們都會微笑着奉上一杯熱茶，緩解旅途的疲憊。熱情的服務每一位朋友，我們堅持不懈的做一家有温度的酒店，關懷每一位旅客，不僅僅是提供賓至如歸的感覺更多的是一種鄰里服務，舒適，輕鬆，自在，暖心。感謝選擇維也納酒店（廣州北京路步行街大佛寺店），相信維也納酒店（廣州北京路步行街大佛寺店），我們定不負您的期望！
Annie
City-view Twin Room
Stayed in Dec 2024
Family
1 review
Outstanding
Posted on Dec 15, 2024
excellent!
Response from Property: 非常感謝小主在百忙之中抽空的點評，我們不是無所不能，但是必定竭盡所能的為您提供温暖的服務體驗，相遇都是緣分，期待您的下次光臨~
Yera Narae
Garden-view Double Room
Stayed in Jul 2024
Family
2 review
Posted on Jul 12, 2024
Im quit disappointed with this hotel. Firstly, the receptionist cannot speak in english. We just communicate using the translator. This hotel is in the city of Guangzhou, the management should hired people who can speak in English because many tourists come to China especially in Guangzhou. Secondly, this hotel is below on my expectations. I got different room from what i already booked in trip. When i ask the receptionist, i want to change the room what i already booked, they just told me the type of room i booked is already fully booked. What kind excuse is that?? I paid for garden view double room, but what i got is a small room not same with what should i get. They also very rude. The location of the hotel also hard for me to find halal restaurant. I’m not repeat to stay this hotel again. Never!
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Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strive to bring you better service! Looking forward to seeing you again!
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Li Yean
Standard Queen Room
Stayed in Jun 2024
Couples
15 review
Posted on Jun 24, 2024
Location is very good, but room with cigarette smell. Only one lift, waiting time is long.
Response from Property: We are deeply sorry for the bad experience you have had during your stay. We will definitely adopt your valuable suggestions and make corrections. Thank you very much for your support. We believe that you also hope that we can do better and better. We will pay attention to such issues. Please don't give up on us. Wish you a happy life!
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My nam is SARA
Superior Queen Room
Stayed in Feb 2025
Business travelers
2 review
Outstanding
Posted on Feb 25, 2025
Nice place to stay ,quiet ,very clean even decaration a bit old style
Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美服務。
mick mou
City-view Twin Room
Stayed in Nov 2024
Couples
1 review
Posted on Nov 8, 2024
Room wasn't properly cleaned. There's no fridge in the room. Ice cubes not available in common area.
Response from Property: Dear guests, hello! We are very sorry for bringing you an imperfect stay experience. We will continue to improve and pay more attention to the issues you raised. We also look forward to your attention and supervision. I believe that your next visit to our store will bring you a perfect stay experience. I wish you a happy life!
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Anonymous User
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
2 review
Great
Posted on Oct 29, 2024
Great location and near to mrt within walking distance, the hotel abit old but staff are quite helpful and friendly .
Response from Property: 尊敬的賓客：您好！感謝您選擇維也納酒店（廣州北京路步行街大佛寺店），再多的廣告，不如大家的口口相傳，我們向來重視口碑宣傳， 更加重視每一個客人的切身感受， 衹要您來到酒店， 就是我們的貴客， 我們願意盡最大的努力， 讓您的 廣州之旅變得輕鬆愉快順心， 期待您的再次光臨， 感受維也納酒店（廣州北京路步行街大佛寺店）不一樣的風采。祝： 一切順利
Anonymous User
Standard Queen Room
Stayed in Jun 2024
Travel with friends
8 review
Very Good
Posted on Jun 12, 2024
good service,good location,good price, close to all amenities
Response from Property: Every encounter is a great reward from God to Xiaowei. Among the tens of millions of hotels, I am grateful to my dear for choosing Xiaowei. The flowers on the other shore are just blooming at the right time. There is a destiny in the dark that makes us meet. Just as Cangyang Gyatso said, I travel all the roads in the world and walk against time. Just to meet you in this life.
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Baby JuneLim
Standard Queen Room
Stayed in Jan 2025
Solo travelers
4 review
Posted on Jan 31, 2025
The frontline staff service is very bad . Very rude behaviour .
Response from Property: Thank you very much for choosing Xiaowei. Xiaowei is honored to serve you. Xiaowei apologizes for the inconvenience caused to you. Thank you again for taking the time to give Xiaowei your opinions in your busy schedule. Xiaowei has always been adhering to the principle of giving priority to customers and sincere service. Attitude, Xiao Wei will also strengthen the training of employees. I wish you a happy life, we will serve you wholeheartedly and look forward to your visit again!
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