Home2 Suites By Hilton Guangzhou Conghua Reviews
Home2 Suites By Hilton Guangzhou Conghua
No.6, Congcheng Avenue, Jiangpu street, Conghua District, Guangzhou, Conghua District, Guangzhou, Guangdong, ChinaView Hotel Details
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Home2 Suites By Hilton Guangzhou Conghua Guest Reviews
4.8/5
Excellent
1639 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1639)
Positive reviews(1625)
Reviews with photos/video(578)
Friendly front desk staff(199)
Delicious breakfast(189)
Great swimming pool(67)
Well designed(42)
Perfect for business trips(29)
Tasty coffee(27)
Close to metro(20)
Clean pool(12)
Negative reviews(14)
Guest User
Smart Queen Bed Room
Stayed in Aug 2024
Other
2 review
Outstanding
Posted on Aug 3, 2024
The hotel is just perfect! Everything is clean and smells really good! The stuff if kind, helpful and some of them speak English which helps a lot if you are w foreigner. Breakfast is really great: full of choices both Chinese and Western food! My favourite thing about this hotel is that it allows the pets to live with you so you can feel home! The hotel offers some pets goods included in the “pet fee”. The policy for pets is very reasonable- show the certificates that pets were vaccinated against rabies. As a cats owner I really appreciate it, we want to travel to the safe place where other pets can’t spread any diseases. The stuff is very considerate when it comes to cleaning pet owners rooms. I also really enjoyed the outdoor swimming pool! Really recommend this place!
6/9
Response from Property: Dear guests,Thank you for sharing your stay experience with us. We are delighted to learn that you enjoy the hotel's service and are honored to provide you with unique and high-quality service.We are a pet friendly hotel, and all supplies in the pet room are cleaned and disinfected to ensure the health of you and your pets.We promise to provide our customers with the most comprehensive personal services and facilities, ensuring that they always enjoy a comfortable environment. Thank you again for your positive feedback. All hotel staff sincerely welcome you and your beloved pet to stay again!
QualityHotelGuy
Smart Queen Bed Room
Stayed in Feb 2024
Couples
6 review
Outstanding
Posted on Mar 30, 2024
I really dont give 5 star rating but for this hotel I must. The fairest comment for this Conghua hotel is that it is the best hotel I stayed among Mandarin Oriental, Ritz. The reason is that, although it does not offer luxury amenities, it has attention to details and very clean room. Basics are done well and offers good qualify breakfast. Kudos to the team!
Response from Property: Dear guest, Thank you for staying at the Home2 Suites by Hilton Guangzhou Conghua, and for taking the time to write down your support and recognition for the hotel for us. We are extremely honored to provide you with our services and have received your encouragement. We will continue to work hard and not disappoint your praise of the hotel!
Guest User
Special Offer Smart Double Bed Room (Microwave + Refrigeration/Freezing Fridge + Shuda Mattress + Smart Toilet)
Stayed in Apr 2024
Travel with friends
3 review
Very Good
Posted on Jun 24, 2024
Everything is good
6/13
Shun Man Rebecca
Smart Queen Bed Room
Stayed in Nov 2023
Travel with friends
5 review
Outstanding
Posted on Nov 22, 2023
交通非常方便,有小廚房和微波爐, free coffee at lobby, very nice hotel staff. the room is super clean and comfy. Delicious breakfast.
Ginchy
Smart Queen Bed Room
Stayed in Apr 2024
Solo travelers
4 review
Very Good
Posted on May 5, 2024
Firstly the hotel is amazing. The quality is 5 star. They have thought about every detail down to the pillows used.
The staff were all very lovely & overall had a lovely stay. The only thing for me was the hotel pool was not open. I chose this hotel so I could swim each day. There should have been some warning before booking letting customers know it will be closed. Saying that i had a great stay.
Response from Property: Thank you for sharing such a comprehensive review. We apologize for not fully meeting your expectations during your stay. We will promptly convey all valuable suggestions to the hotel management, meticulously examine the specific details of the reservation platform, preserve the positive aspects, and address the shortcomings. Our constant endeavor is to provide an unparalleled stay experience for our guests. The pool is now operational since May 1st, and we are confident that you will enjoy a renewed experience during your next visit. We sincerely extend an invitation for you to join us again.感谢您如此细致的点评分享，很抱歉此次入住未能完全达到您的期望。关于您提及的每宝贵的建议我们都将分享至酒店管理层，检查好预定平台的具体细节，保持好的方面，改进不足。我们始终追求为客人打造完美的入住体验，5月1日泳池已开放，相信在您下次入住时会有全新的体验，诚邀您的再次到来。
Guest User
Suite
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 6, 2024
24Hhao a
Response from Property: Dear guest: Thank you for staying at the hotel and leaving your review. A simple "very good" has inspired us. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to the next one. At your service!
Guest User
Smart Queen Bed Room
Stayed in Jun 2023
Business travelers
19 review
Posted on Aug 12, 2023
Nice to stay. The room was clean, but the food was not good. It is ok
Response from Property: Dear Guest, thank you for choosing HOME2 Suits by Hilton Guangzhou Conghua for your vacation/business choice. We deeply regret not being able to provide you with a pleasant stay.Please believe that we are always committed to providing guests with True Treatment Service. We are very sorry for the inconvenience caused to you this time, and we also hope to get more details from you, so that we can timely train and improve.We hope to welcome you again soon whenever your travel needs bring you back to Guangzhou Conghua!
Samson Fu Ho
Smart Twin Room
Stayed in May 2023
Business travelers
1 review
Very Good
Posted on Jun 19, 2023
The newly opened Home2 by Hilton suddenly makes this the most attractive hotel in Conghua for travelers used to 5 star hotels in Tier 1 Chinese cities. Having also recently stayed at "Esea" and "Ramada", from a cost performance standpoint, Home2 is the unequivocable choice.
The hotel is new and shiny right now so maybe the fact thait exudes a sense of vibrancy and freshness is too early to say. However I'll be a satisfied returnee and would also be booking family and friends to Home2 whenever they visit Conghua.
Yuki and Rita were amazing checking me in.
Response from Property: Free to be you（乐居由你）~Thank you for staying at the home2 suites by hilton Guangzhou Conghua, Thank you for your generous praise，I hope you can comeing again，have a nice day，best wish！
Huanghunduchong
Family-friendly Twin Room
Stayed in Sep 2024
Family
2 review
Outstanding
Posted on Sep 8, 2024
【Free to be You】24-hour self-service bar: Very good, you can make your own coffee or tea, which is really great. The hotel is very conveniently located near the subway station. The front desk service is very good. Xiaoli and Jiamin paid close attention to us when we checked out and gave us a small gift. They introduced the surrounding food and entertainment, which was great.
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Guest User
Smart Queen Bed Room
Stayed in Sep 2024
Business travelers
7 review
Outstanding
Posted on Sep 4, 2024
This stay at the hotel was a very pleasant experience. The location of the hotel is very convenient, and the surrounding facilities are complete. Sally and Leah at the front desk were enthusiastic and had excellent service attitudes. A small problem was solved quickly. Thumbs up. I will come again next time
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Anonymous User
Smart Queen Bed Room
Stayed in Sep 2024
Business travelers
26 review
Outstanding
Posted on Sep 4, 2024
This hotel really surprised me. From the moment I stepped into the lobby, I could feel its high quality and professional service. I would like to commend Sally and Leah for thinking about the guests and solving their needs. I recommend staying here.
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Guest User
Smart Queen Bed Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 3, 2024
Hilton Garden Inn Conghua is nice. The service provided by Xiao Wen and Xiao Li is great👍! The swimming pool is clean, the gym is well-equipped, and the laundry room is convenient and practical. Overall, I had a very comfortable stay here😊.
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wdd1026
Smart Queen Bed Room
Stayed in Sep 2024
Couples
3 review
Outstanding
Posted on Sep 4, 2024
The experience of staying at Hilton Garden Inn is really great! The room is clean, equipped with a coffee machine and a balcony. It is so comfortable to sit on the balcony and enjoy the breeze at night. I also want to praise Leah and Sally of the hotel. They pay great attention to personalized service. They will take the initiative to ask about your needs and give professional suggestions. I had some special needs during my stay, and they responded quickly and provided solutions. This attention to detail made me feel very warm and satisfied. They also recommended local specialties nearby to me, which is really considerate.
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Guest User
Smart Queen Bed Room
Stayed in Sep 2024
Couples
4 review
Outstanding
Posted on Sep 3, 2024
This hotel really surprised me! From the moment I stepped into the lobby, I could feel its high quality and professional service. The room was spacious and bright, the bed was super comfortable, and the facilities were all available. The front desk staff Sally and Ice were warm and polite, which made me feel a special personalized service. Not only did she greet me warmly, but she also recommended nearby attractions based on my interests and even provided me with detailed transportation instructions. The facilities in the room are also very user-friendly, like the sofa and the warm little lights, which make people feel very warm, just like being at home! 😊🏖️
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SZloulan
Smart Queen Bed Room
Stayed in Sep 2024
Other
29 review
Amazing
Posted on Sep 2, 2024
After many comparisons and considerations, I finally chose Huiting Hotel. The decoration is very new, modern and simple style, the bedding is very good, especially the pillows are very comfortable and soft. The hotel management is good, the front desk, including the service staff, are very polite, smiling and saying hello. I would like to express my appreciation to Miss Xiaoyue for her super good smile, warm and thoughtful, which makes people's fatigue disappear instantly! It can be seen that the decoration has been carefully thought out, and details are very important! The most important point is that for people who drive themselves, they are particularly concerned about parking! There are open-air parking lots and underground parking lots, with plenty of parking spaces, which is very friendly. I will often go to Conghua in the future and will choose to stay.
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