Park Inn by Radisson Guangzhou Railway Station Yuexiu International Congress Center

Park Inn by Radisson Guangzhou Railway Station Yuexiu International Congress Center Reviews

Park Inn by Radisson Guangzhou Railway Station Yuexiu International Congress Center

No. 183, Huanshi West Road, Yuexiu District, Guangzhou, Guangdong Province, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
Park Inn by Radisson Guangzhou Railway Station Yuexiu International Congress Center
Park Inn by Radisson Guangzhou Railway Station Yuexiu International Congress CenterPark Inn by Radisson Guangzhou Railway Station Yuexiu International Congress CenterPark Inn by Radisson Guangzhou Railway Station Yuexiu International Congress Center
Check available rooms for your travel dates
We Price Match
1 night

Park Inn by Radisson Guangzhou Railway Station Yuexiu International Congress Center Guest Reviews

4.6/5
Very Good
1390 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(1390)
Positive reviews(1361)
Reviews with photos/video(280)
Easy to get around(170)
Friendly front desk staff(151)
Convenient location(141)
Delicious breakfast(89)
Close to train station(77)
Quiet & comfortable(67)
Perfect for business trips(23)
Awesome gym(7)
Negative reviews(29)
Maqbool
Deluxe Double Room
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Had a pleasant stay at Park Inn, the room was very good and clean and most importantlyMs. Fatima the staff who attended me at the reception was extremely nice and polite and handled my booking process very professionally I would rate her service with 5 Stars. Thank you very much
Response from Property: Dear guest: Hello! Thank you for choosing to stay with us and share your experience. We are glad to hear that you have enjoyed your stay at our hotel and that our clean and comfortable rooms meet your expectations. We are particularly pleased to learn that Ms. Fatima provided you with excellent service during your stay. Thank you for choosing our hotel, we look forward to seeing you again.
Guest User
Boutique Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Good reception service lots of breakfast options and clean rooms There is also free coffee in the lobby
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to have a great time with your outing. Your appreciation has greatly encouraged the hotel and is also the driving force for our progress, we will continue to maintain our enthusiasm and strive to make every guest feel at home, and we look forward to welcoming you again! You are welcome to come back and have a great time!
Guest User
Boutique Queen Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Great location close to station. Nice and clean rooms with all amenities provided. Warm and friendly service. Recommend this hotel
Response from Property: Dear guests, thank you for choosing to stay at our hotel and sharing your stay experience. We are very pleased to hear your comments on the cleanliness and quiet of the room and the service attitude of the front desk and health service staff. We are committed to providing quality service and a comfortable stay for every guest. Your satisfaction is our greatest motivation and honor, we will continue to work hard to provide you with better service. Looking forward to your visit again!
ali
Boutique Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel was remarkable and the staff were very nice and helpful. The location of the hotel is very strategic next to the market. Ting and Fatima were very nice and provided all the help needed !
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Friends
1 review
1.7/5
Posted on May 23, 2024
A cockroach in the room. A dirty plastic spoon in the room. I reported it to the front desk. But no any respond or action from the hotel. Very very disappointed with this hotel. Vegetables are cold, rice porridge is cold, most the hot food are cold in the breakfast buffet. The soy milk is not the soy milk. Never come to this hotel again. This is a terrible hotel. 房间里有一只蟑螂。 房间里有一个肮脏的塑料勺子。 我向前台报告了此事。 酒店没有任何回应或采取任何行动。 对这家酒店非常非常失望。 蔬菜是冷的,稀饭是冷的,自助早餐中的热食大多是冷的。 豆浆不是豆浆。 再也不会来这家酒店了。 糟糕的酒店。
Response from Property: Dear guest, thank you very much for sharing your comments. Sorry for your unpleasant stay in our hotel. We will report the relevant situation to the housekeeping department for rectification and training. The hotel will strictly follow the principle of "one guest, one change, one wash and one disinfection". Regarding the hotel's failure to respond in time and take action measures, this is our negligence. We should timely receive and report the customer's feedback. We hope to get your understanding. As for the restaurant, we will summarize and report to the general manager's office to optimize the quality and selection of its food, so as to provide guests with a better dining experience. If you have any questions, you can call customer service or if you are not satisfied with the room during check-in, you can dial "0" to the front desk using the landline in the room. Once again, we sincerely apologize for the unpleasant experience brought to you, and sincerely look forward to your visit again, so that we have the opportunity to provide you with better service. Thank you!
Guest User
Boutique Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 21, 2024
Our stay at the hotel was an excellent experience, the hotel is very clean, very good location, i like the fact that they have laundry services. The rooms are spacious and overall nice. The staff are very friendly and helpful. I would definitely recommend anyone to come stay here.
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are delighted to hear that you have given high praise to the cleanliness and quietness of the room, as well as the service attitude of the front desk and hygiene staff. We have always been committed to providing high-quality service and comfortable accommodation experience for every guest. Your satisfaction is our greatest motivation and honor, and we will continue to work hard to provide you with better service. Looking forward to your next visit!
Guest User
Boutique 2-bed Room
Stayed in May 2024
Family
5 review
4.2/5
Very Good
Posted on May 15, 2024
Very clean, comfortable stay. Good service rendered by front office staff. Unfortunately the fridge in the room was not working. About 6 mins walk away from the Guangzhou Railway metro station.
Response from Property: Dear guests: Hello, thank you for choosing our hotel and sharing your stay experience. We are very pleased that you have commented on our hotel. We apologize for the problem you mentioned with the refrigerator in your room. We will try our best to improve the refrigerator in the room to provide a more comfortable stay experience. At the same time, we are glad that you are satisfied with our front desk service. We will continue to strive to improve the quality of service and provide better service for every guest. Look forward to your visit again, thank you!
Vikas-Gupta
Boutique Queen Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 4, 2024
Excellent in all ways Has self service laundry available at 3rd floor neat and clean bathroom and bathroom floor is not slippery. Suggest for all type of the traveller
Response from Property: Thank you so much for your wonderful review of our hotel!We are very pleased to hear you speak so highly of our services and facilities. In particular, you mentioned the self-service laundry service, which we know is a very convenient facility for many travelers to keep their clothes clean while on the road.At the same time, we are grateful for your recognition of our bathrooms, we are always committed to keeping them neat and clean, and pay special attention to the non-slip treatment of the bathroom floor to ensure that every guest can enjoy a safe and comfortable experience here.Your advice is very important to us and we will continue to strive to improve the quality of our service and provide a satisfying stay for all types of travelers. Thank you again for your visit and valuable comments, looking forward to your visit again!
Inez 爹 Issey
Boutique Queen Room
Stayed in Apr 2024
Business travelers
7 review
4.5/5
Great
Posted on May 1, 2024
Location is perfect for me.. Staff here are also very responsive & friendly! Highly recommended hotel for anyone that is planning to stay around this district.. 5 stars service for this approachable staff!
Response from Property: Thank you very much for your recognition of our location and service quality! We are glad to hear that you think our location is very close to public transport, which is undoubtedly an important advantage for your travel and convenience. We always strive to choose the best location so that our guests can easily travel to different destinations. If you have any future needs or questions, please feel free to contact us and we will be happy to serve you. Thank you again for your evaluation and recognition, but I am sorry that I did not get your full score evaluation, looking forward to your visit again!
Guest User
Boutique Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Very convenient location, comfortable to stay, good services.
Response from Property: Dear customer: Hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere customer satisfaction, and we are also honored to provide you with the best quality service. We welcome you to choose our hotel again, whether for business or travel! Sincerely looking forward to your visit again!
Guest User
Boutique Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Excellent experience while staying at Park Inn by Radisson
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us, we will continue to uphold the service concept of hard work and careful service, so that you can feel the warmth of home in Libo Hotel. Look forward to your coming again to review our progress, I wish you happy every day!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Hotel is newly renovated and near the Guangzhou Train Station. Staff was also helpful with all our inquires. Highly recommended!
Response from Property: The hotel has recently undergone a renovation and is conveniently located near the Guangzhou Train Station, making it an excellent choice for travelers. The staff members were extremely helpful and attentive, providing assistance with all inquiries. The hotel's amenities and services are top-notch, ensuring a comfortable and enjoyable stay. Overall, this hotel is highly recommended for anyone visiting Guangzhou.
Tracy Sheau Chyi
Boutique Queen Room
Stayed in Mar 2024
Couples
3 review
4.2/5
Very Good
Posted on Mar 24, 2024
It’s about 7-8 min walking to the Guangzhou railway station. Mostly flats, no stairs or slopes. Cleanliness was okay. We were there during the off season, hence, not many customers check-in or check outs, so the services for us are smooth as well. We do know mandarin, so communication with the receptionist are okay as well.
Response from Property: Dear guest, thank you very much for your review of our hotel. We attach great importance to your feedback and thank you for your recognition of our services. At the same time, we are deeply sorry that our service did not fully meet your expectations. We will reflect carefully, identify the problems and take measures to improve them. There are deficiencies in service at our hotel, and this is our own fault. We will strengthen staff training and improve service quality to ensure that every guest receives satisfactory service. In response to the issues you raised, we have formulated specific rectification plans and have begun to implement them. We will do our best to ensure that your next stay has a better experience. Finally, thank you again for your feedback. We will continue to provide quality service to every guest and look forward to your visit again.
Guest User
Boutique Queen Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 17, 2024
The front desk was nice and helped me with my luggage
Response from Property: Dear guest, thank you for choosing to stay at our hotel and sharing your stay experience. We are delighted to hear that you have given high praise to the cleanliness and quietness of the room, as well as the service attitude of the front desk and hygiene staff. We have always been committed to providing high-quality service and comfortable accommodation experience for every guest. Your satisfaction is our greatest motivation and honor, and we will continue to work hard to provide you with better service. Looking forward to your next visit!
Queenster
Boutique 2-bed Room
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Nice reception! Very respectful and the breakfast was awesome✨ I would love to revisit🌹
Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!