HOTEL INDIGO GUANGZHOU HAIXINSHA Reviews
HOTEL INDIGO GUANGZHOU HAIXINSHA
No.32 Linjiang Road, Tianhe District, Tianhe District, Guangzhou, Guangdong, 510623, ChinaView Hotel Details
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HOTEL INDIGO GUANGZHOU HAIXINSHA Guest Reviews
4.7/5
Outstanding
1163 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1163)
Positive reviews(1145)
Reviews with photos/video(593)
Well designed(171)
Delicious breakfast(111)
Friendly front desk staff(83)
Offers pick-up/drop-offs(49)
Great swimming pool(35)
Loved the night views(33)
Has an infinity pool(24)
Excellent afternoon tea(11)
Negative reviews(18)
Vladimir
Deluxe Boutique Room - River-View (Double Bed)
Stayed in Aug 2024
Business travelers
7 review
Outstanding
Posted on Aug 8, 2024
Absolutely outstanding hotel. If you want to get real service in China, you should stay at this hotel. Amazing staff, rooms, pool an bars
Response from Property: Thank you for choosing Hotel Indigo Guangzhou Haixinsha and taking time to share with us about your experience. We are glad that you enjoy your stay with us and looking forward to welcome you back soon in the future!General Manager Cazalet Jerome
Mauimango
Standard Room
Stayed in Jun 2024
Solo travelers
2 review
Outstanding
Posted on Jun 23, 2024
Great location on small island near Canton Tower. Comfy bed, large shower and quiet location. Cute buggy car takes you from lobby to bridge.
Response from Property: Thank you for sharing your experience with us! Hotel Indigo Guangzhou Haixinsha is the first Hotel Indigo in Guangzhou. The hotel’s unique location as a “city oasis”, where it’s surrounded by Pearl River, brings guests a new exploration experience in the heart of the city. With warm, intimate and personalized service, the hotel aims at providing leisure travelers, and explorers seeking new adventure from a neighborhood with local culture. Looking forward to welcome back in the future!General Manager Jerome Cazalet
Guest User
2 Twin Standard Balcony
Stayed in Feb 2024
Travel with friends
2 review
Outstanding
Posted on Mar 1, 2024
Very nice !!!!
TanAllen
1 King Standard Balcony
Stayed in Apr 2024
Business travelers
21 review
Outstanding
Posted on Apr 9, 2024
nice place
KAKO2001
Standard Room
Stayed in Aug 2024
Solo travelers
6 review
Outstanding
Posted on Aug 16, 2024
The hotel is clean and hygienic, and the service attitude is very good. There is a special car to pick you up and drop off after checking in. It is very convenient to take the subway. The food is also very good and the scenery is pleasant. Going to the bar for a drink in the evening is also a good choice. You can directly see the Canton Tower. The attitude of the bar waiters It's also very good. They will introduce you to various areas and recommend drinks to you. They will patiently understand the taste needs of the guests. It is a great experience.
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6/20
Response from Property: Dear guest, thank you for staying at Hotel Indigo Guangzhou Haixinsha and taking the time to share your neighborhood exploration experience with us. The unique location of the hotel's "Oasis in the Heart of the Island" presents guests with a comfortable stay space surrounded by water on three sides and surrounded by blooming flowers. The 139 guest rooms draw inspiration from the Lingnan water town culture and the unique style of Haixinsha. The design reflects the neighborhood stories based on the theme of "Haixin Chengyun 'Cantonese' moves the neighbors". Creating a comfortable and unforgettable stay experience for every guest during their trip is what we have always been pursuing. Your praise for Kevin and Alex has been conveyed to the employees themselves. The hotel team will also continue to improve and provide personalized services to every guest. Thank you for your review and we look forward to seeing you again. General Manager Zhan Long
Guest User
2 Twin Standard Balcony
Stayed in Aug 2024
Family
26 review
Outstanding
Posted on Sep 2, 2024
I like it very much. The hotel is new and clean. I was upgraded to a suite and was given drinks and light meals from the trendy bar. All the staff provided good service. They could send a classic car to pick me up at Haixinsha Exit A, which was very cool. The breakfast was exquisite and delicious. The swimming pool was very creative. There was a transparent section where you could see the swimming posture underwater. It was very interesting and worth experiencing.
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6/12
Response from Property: Dear guests, thank you for staying at Hotel Indigo Guangzhou Haixinsha and taking the time to share your neighborhood exploration experience with us. The hotel's unique geographical location of "Island Heart Oasis" presents guests with a comfortable accommodation space surrounded by water on three sides and flowers. The 139 guest rooms draw inspiration from the Lingnan water village culture and the unique style of Haixinsha, and the neighborhood story with "Haixin Chengyun 'Yue' moving neighborhood" as the main line is reflected in the design. Creating a comfortable and unforgettable stay experience for every guest during the journey is our goal that we have always pursued. Your praise is also the driving force for our continuous progress. We will continue to improve and provide personalized services to every guest. Thank you for your praise, we look forward to meeting you again.
General Manager Zhan Long
Molvyaya
B.Duck Themed Family Room (Deluxe River-View)
Stayed in Sep 2024
Family
5 review
Outstanding
Posted on Sep 13, 2024
I really appreciate the hotel's blend of Nanyang and Cantonese styles. It has a European-style laziness in the midst of the intoxication. I brought my wife and children here. The theme children's suits are very good. A small theater can make the children linger, but I hope that the hygiene of the toy blocks can be improved.
Haixinsha is in a prime location. You can walk to the Pearl River to see the night view, plus the landmark waist can be seen everywhere; it is also convenient to drive by yourself. The Guangzhou Tower is just across the bridge. In Guangzhou, the least worry is eating.
In addition, the hotel staff is enthusiastic and professional, there is a mysterious retro sightseeing car, and even late at night, the customer service is responsive~
Praise Alex and Kevin for their care!
We are all very happy, molto grazie!
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6/9
Guest User
Standard Room
Stayed in Aug 2024
Family
54 review
Outstanding
Posted on Sep 4, 2024
The Hotel Indigo in Haixinsha was more surprising than I thought. It is on an island surrounded by the Pearl River. In fact, the most surprising thing is its style. It is not a high-rise business hotel, but several five-story buildings, shaded by green trees. The architecture and room layout are very design-oriented and noble. The rooms are all made of high-quality products. Wendy's service attitude at the front desk is very heartwarming. I really want to give her a thumbs up! The breakfast environment is very unique. I won't say much. Just look at the pictures.
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Response from Property: Dear guests, thank you for staying at Hotel Indigo Guangzhou Haixinsha and taking the time to share your neighborhood exploration experience with us. The hotel's unique geographical location of "Island Heart Oasis" presents guests with a comfortable accommodation space surrounded by water on three sides and flowers. The 139 guest rooms draw inspiration from the Lingnan water village culture and the unique style of Haixinsha, and the neighborhood story with "Haixin Chengyun 'Yue' moving neighborhood" as the main line is reflected everywhere in the design. Creating a comfortable and unforgettable stay experience for every guest during the journey is our goal that we have always pursued. Your praise for Wendy has been conveyed to our employees. The hotel team will continue to improve and provide personalized services to every guest. Thank you for your praise, and we look forward to meeting you again.
General Manager Zhan Long
Anonymous User
Deluxe Boutique Room - River-View (Double Bed)
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 30, 2024
I chose to experience Hotel Indigo Guangzhou Haixinsha on a rainy day. I was looking forward to having a balcony to enjoy the rainy view. Later, when I checked in, I found out that the room I booked did not have a balcony after communication. I look forward to experiencing it again next time~ The duty manager Emma and the concierge director Alex were enthusiastic in their service. The location and environment of the hotel are very good. I will book a room with a balcony next time and experience it again!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Hotel Indigo Guangzhou Haixinsha and taking the time to share your neighborhood exploration experience with us. The hotel's unique geographical location of "Island Heart Oasis" presents guests with a comfortable accommodation space surrounded by water on three sides and flowers. The 139 guest rooms draw inspiration from the Lingnan water village culture and the unique style of Haixinsha, and the neighborhood story with "Haixin Chengyun 'Yue' moving neighborhood" as the main line is reflected everywhere in the design. Creating a comfortable and unforgettable stay experience for every guest during the journey is our goal. Your praise for Alex and Emma has been conveyed to our employees. The hotel team will continue to improve and provide personalized services to every guest. Thank you for your praise, we look forward to meeting you again.
General Manager Zhan Long
Yaoyaoyao
1 King Standard Balcony
Stayed in Jul 2024
Family
11 review
Amazing
Posted on Jul 18, 2024
The hotel is very beautiful and in a great location. I really like the big tree in the yard! I am very grateful to the front desk supervisor Kevin and Alex for helping us upgrade the children's room, which is very beautiful! The children were very happy and excited. The happy hours at 5 pm also provided a lot of wine and small desserts, and the service was also great! The water in the room was 5100, the free drinks, and the sparkling wine were all very well selected! Overall, I like it very much. The only drawback is that the room does not feel very soundproof. Although it is on the top floor, I still feel the sound of the pulley upstairs after 11 o'clock in the evening. I don't know what it is.
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6/16
Response from Property: Dear guest, thank you for staying at Hotel Indigo Guangzhou Haixinsha and taking the time to share your neighborhood exploration experience with us. The unique location of the hotel's "Oasis in the Heart of the Island" presents guests with a comfortable stay space surrounded by water on three sides and surrounded by blooming flowers. The 139 guest rooms draw inspiration from the Lingnan water town culture and the unique style of Haixinsha. The design reflects the neighborhood stories based on the theme of "Haixin Chengyun 'Cantonese' moves the neighbors". Creating a comfortable and unforgettable stay experience for every guest during their trip is what we have always been pursuing. Your praise for Kevin and Alex has been conveyed to the employees themselves. The hotel team will also continue to improve and provide personalized services to every guest. Thank you for your review and we look forward to seeing you again. General Manager Zhan Long
Guest User
Deluxe Boutique Room - River-View (Double Bed)
Stayed in Jul 2024
Other
7 review
Outstanding
Posted on Jul 27, 2024
The environment and design of the hotel are the best I have ever stayed in the Indigo series.
Especially the service. Two exclusive butlers were arranged one day in advance for WeChat service. They provided shuttle bus, special meals and scenic spot recommendations, room needs care and service, welcome snacks and drinks, etc. Every detail was in place. I manually gave a thumbs up to the two: Kevin, Alex.
Next time I come to Guangzhou, I will choose this hotel again~
The breakfast is very authentic, a combination of Chinese and Western; the gym on the second floor is full of Life Fitness machines; the small bar on the sixth floor has a first-class view and the cocktails are quite good~
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6/14
Guest User
Standard Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 27, 2024
The design of the hotel is full of Lingnan style. It is hidden in an oasis next to Haixinsha. Next to it is a small waist. There is no need to crowd with other tourists to take pictures. The hotel shuttle bus is responsible for pick-up and drop-off within Haixinsha. I must like the person responsible for my room. Two colleagues (Alex the concierge and Lance the duty manager) were also very considerate. Not only did they take the initiative to upgrade my room, but they also responded to my requests. It was really a great travel experience.
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Response from Property: Dear guest, thank you for choosing Hotel Indigo Guangzhou Haixinsha as the starting point for your exploration of Guangzhou Neighborhood, and for taking the precious time to share your stay experience with us. From the hotel, you can reach Huacheng Square within walking distance, or walk along Haixin Bridge to "Xiaomanyao", where you can enjoy the beautiful scenery and dynamic rhythm on both sides of the Pearl River. The hotel design draws on the Lingnan water town culture and the unique style of Haixinsha, and presents it vividly through contemporary aesthetics. The story line of the neighborhood starts from the banyan tree that carries the "memory of Laoguang" and is deeply rooted in the urban texture, and follows the rise of Lie De. The sonorous sound of dragon boat drums and the melodious singing of famous Cantonese opera singers come in waves. Tradition and modernity sing together, opening up infinite space for exploration. The hotel is committed to creating a comfortable and unforgettable stay experience for every guest during their trip. Your praise for Alex and Lance has been conveyed to the staff themselves. The hotel team will also continue to improve and provide personalized services to every guest. Thank you for your review and we look forward to seeing you again. General Manager Zhan Long
7xiujie
1 King Standard Balcony
Stayed in Aug 2024
Family
23 review
Outstanding
Posted on Aug 21, 2024
This is my first time staying at Hotel Indigo Guangzhou. The front desk gave me a free upgrade. The room is very Lingnan style. Every frame is beautiful. There is also a shuttle bus for easy travel to Haixinsha Park. The bird watching platform of the hotel can take close-up photos of Guangzhou Tower. The scenery is really amazing. It's a pity that I didn't take photos of the night view. The snacks and cocktails served with afternoon tea are really great. I really recommend friends to stay here. Thank you very much Alex and Kevin. The service is great. They replied to my messages on WeChat very late and helped me to check out late. The only shortcoming is a small suggestion. It is recommended to add some breakfast varieties. It is a bit monotonous and the variety of food is reduced.
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6/9
Response from Property: Dear guests, thank you for staying at Hotel Indigo Guangzhou Haixinsha and taking the time to share your neighborhood exploration experience with us. The hotel's unique geographical location of "Island Heart Oasis" presents guests with a comfortable accommodation space surrounded by water on three sides and flowers. The 139 guest rooms draw inspiration from the Lingnan water village culture and the unique style of Haixinsha, and the design reflects the neighborhood story with "Haixin Chengyun 'Yue' moving neighborhood" as the main line. Creating a comfortable and unforgettable stay experience for every guest during the journey is our goal. We have conveyed your praise for Alex and Kevin to the staff themselves. At the same time, the hotel team also attaches great importance to your feedback on the breakfast variety and will further improve it in the future. Thank you for your praise, we look forward to meeting you again.
General Manager Zhan Long
Guest User
Deluxe Boutique Room - River-View (Double Bed)
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 19, 2024
I took advantage of my birthday on the weekend and went to Guangzhou City Walk before my child started school. I chose this hotel in Haixinsha. I arrived on Friday night and was really amazed. The classic car picked me up, the hotel was in a very good location, and the environment design was great. Unfortunately, it rained for two days over the weekend, so I didn't take good photos. I'll come again next time!
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6/8
Shenlan7155
1 King Premium Balcony
Stayed in Aug 2024
Family
12 review
Outstanding
Posted on Aug 19, 2024
The lobby is very beautiful and I was amazed when I entered the door! In addition to the main building, the rooms are rows of dormitory buildings, which is a bit magical. The decoration in the room is very warm and comfortable. Although the main structure is a renovation of an old house, the use of functions is very complete and comfortable. The overall color is lively, bold and bright, but not vulgar and very delicate. The breakfast is very rich and delicious. The service is very good. I also like the style of tableware. The infinity pool is simply invincible. The edge is about 10 cm of transparent glass instead of cement wall tiles. There is also a glass circle on the side area. It is very interesting to swim around it twice. Highly recommended
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6/7