Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal)

Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal) Reviews

Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal)

Building B2, No. 9 Airport Avenue, Jiuyi Village, Huadong Town, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal)
Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal)Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal)Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal)
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Jiayu Hotel (Guangzhou Baiyun International Airport T2 Terminal) Guest Reviews

4.7/5
Outstanding
780 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(780)
Positive reviews(769)
Reviews with photos/video(169)
Offers pick-up/drop-offs(200)
Close to airport(100)
Easy to get around(77)
Awesome amenities(59)
Friendly front desk staff(51)
Large rooms(38)
Delicious breakfast(28)
Negative reviews(11)
Sharongalvez
Superior 2-bed Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 13, 2024
We recently had the pleasure of staying at this hotel for the second time, and once again, we were thoroughly impressed. The rooms are impeccably clean and well-maintained, providing a comfortable and welcoming atmosphere. One of the standout features is the free airport transfer service, which is incredibly convenient and efficient. The breakfast offered at the hotel is fantastic, with a wide variety of delicious options to suit every taste. It's a perfect way to start the day! The staff deserve special mention for their kindness and attentiveness, always going above and beyond to make our stay enjoyable. Overall, our experience was excellent, and we are already looking forward to our next visit. We highly recommend this hotel to anyone looking for a great place to stay.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Starway Hotel looks forward to your visit again!
Anonymous User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Nice hotel for a night before the flight or transit time. 10 mins from Airport. Where is a shuttle bus. Clean rooms. Breakfast: local food. I think need to add coffee for foreign tourists.
Response from Property: Dear guest: Hello, thank you for your comments!In order to provide you with better service experience "the hotel provides 24-hour free shuttle service" and has 24 front desk staff to serve you all day long, if you need how to call the hotel front desk! looks forward to your visit again!
Guest User
Business 2-bed Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 14, 2024
I arrived early morning at about 3am and the response from the hotel is very prompt and fast. The room is clean and lobby nicely decorated. Breakfast is simple but enough for us and we are glad that we include in our booking. If you transit in Guangzhou, i recommend this hotel. The front desk allowed us late checkout because of our time of departure. Convenient and up to our expectation. 2 points to note: (1) you have to contact the hotel via their China handphone or use wechat to add them and wait for their response (id number is the same.). (2) the appeared hotel name is different.
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder and look forward to the next trip, we can create more perfect service for you.
SonDinh
Business 2-bed Room
Stayed in May 2024
Business travelers
4 review
4.2/5
Very Good
Posted on May 31, 2024
The hotel is very near the airport with lovely price, a clean and commodiousness reception area with cool design, I really like the bookshelf with sofas. Room is very clean, fresh, comfortable beds.
Response from Property: Dear customer, thank you very much for your stay! Thank you to the hotel family for your support. Striving to improve is only for your support. We will continue to show you our growth and progress, and we firmly believe that your choices will not be disappointed. Welcome home next time, family!
Guest User
Business Queen Room
Stayed in Apr 2024
Couples
7 review
3.7/5
Posted on Apr 30, 2024
We booked the hotel at the last minute because our flight to Xi’an was cancelled but it was a good choice. The room was very clean and spacious and about 5km from the airport. There is not much around the hotel except for a Chinese restaurant nearby so for Muslims searching for halal food this might pose a problem. Although the staff doesn’t not speak English they try to help as much as they can through a translator app. I am especially grateful for them allowing us to check in really early (8:30 am) instead of making us wait until after 2pm.
Response from Property: [24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again[24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again
JamesHarris
Business Queen Room
Stayed in Feb 2024
Solo travelers
35 review
4.7/5
Amazing
Posted on May 6, 2024
I booked this hotel very last minute after my connecting flight was delayed and I didn’t fancy spending the night in the airport. Despite only sleeping here for about 4 hours, I was pleasantly surprised. The room was spacious, bed comfortable, water pressure and temperature good and wifi fast…what more could you ask for in a hotel? The hotel was helpful when I contacted them by WeChat and advised me where to wait for the free hotel shuttle bus. It’s less than a ten minute drive to the hotel from the airport, but I did have to wait about fifteen minutes to be picked up. Check-in may be the fastest I’ve ever had as a foreigner anywhere in China! I will definitely choose here again if I have a long layover in Guangzhou.
Response from Property: Dear customer, hello! Thank you for choosing and checking in, and providing feedback on your stay experience. We apologize for not providing you with a 100% stay experience. We will definitely improve and strengthen our work in a timely manner. Thank you again for your stay, and we look forward to choosing our hotel again next time. Wishing you a happy life!
KirstenHern
Business 2-bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The room was spacious and clean. There’s a robot who delivered food in our room. The hotel transfer was on time. I really liked my stay in this hotel.
Response from Property: [24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Starway Hotel looks forward to seeing you again
Tan Nam Bee
Family-friendly Family Room
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The front desks service is excellent. The hotel has interesting robotic room service. Modern ambience and the breakfast is good. A plus point is the laundry services provided with washing and drying. Thumbs up 👍👍👍❣️
Response from Property: Dear guest: Hello, thank you for your comments!In order to provide you with better service experience "the hotel provides 24-hour free shuttle service" and has 24 front desk staff to serve you all day long, if you need how to call the hotel front desk! looks forward to your visit again!
Billy
Superior 2-bed Room
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jun 24, 2024
Overall very good experience, just the room is filled with smelly smoke, probably left by previous customer.
Response from Property: Dear guest: Hello, thank you for your comments! In order to provide you with better service experience "the hotel provides 24-hour free shuttle service" and has 24 front desk staff to serve you all day long, if you need how to call the hotel front desk! looks forward to your visit again!
Jay_Lee
Animal World Theme Parent Child Room
Stayed in Dec 2023
Family
6 review
4.7/5
Amazing
Posted on Dec 9, 2023
Hotel provided free shuttle bus service - pick up from airport. We arrived after midnight and called hotel from inquiry desk. Pick up was within 5 mins as it was already waiting.
Response from Property: [24-hour free shuttle ] distinguished guests: Hello, thank you for your comments! The hotel advocates“Service by heart”, we are carefully to find the opportunity to provide you with services, to provide you with more satisfaction, more comfortable rest environment! The hotel also has a gym, billiards, laundromat, to provide guests free trial Oh, Jia Yu Hotel look forward to your visit again!
Rashu797
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
4 review
4.0/5
Very Good
Posted on May 3, 2024
Great hotel
Response from Property: [24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again[24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again
Danson Hang
Family-friendly Family Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Clean and nice! Will come back again! Location also very near to the Baiyun Airport!
Guest User
Business 2-bed Room
Stayed in Apr 2024
Solo travelers
5 review
4.5/5
Great
Posted on May 3, 2024
The hotel has free airport pick up, however when I contacted the VC, there is no one to response to me as I arrived at mid-night. Will be nice if there is a wechat contact /webpage booking for foreigner to arrange/book for pick up in advance as I am travelling from overseas. My sim card only allowing for data but not including phone call. I must say the hotel is very clean and modern. Nice place to stay.
Response from Property: [24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again[24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again
Bruce Dinh
Business 2-bed Room
Stayed in Apr 2024
Couples
5 review
4.0/5
Very Good
Posted on Apr 21, 2024
Ideal for travelers, this airport hotel offers streamlined comfort with soundproof rooms and luxurious beds. The efficient shuttle service ensures timely transfers, while the attentive staff provide a smooth and welcoming check-in, no matter the hour. Perfect for a restful layover or a convenient stay close to your flight.
Response from Property: [24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again[24-hour free pick up, drop off one hour] Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to seeing you again
msjenjen
Family-friendly Family Room
Stayed in Apr 2024
Family
6 review
4.5/5
Great
Posted on Apr 13, 2024
We stayed at this hotel for half a day because we had a late night flight and the kids needed a place to stay. The room was great, clean, huge and lots of toys to keep the kids busy. There was washing and drying machines but we didn't end up using them. There are a few local eateries, grocery stores and Spa near by. The shuttle bus leaves on the hour and the driver was super helpful with luggage. It only took 15 min to get to the terminal. The only negative is that they were still finishing the hotel and so there was a lot of construction dust in the public areas: lobby, lifts and front area.
Response from Property: Dear guest: Hello, thank you for your comments! The hotel advocates "heart service", we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory, more comfortable rest environment! Jiayu Hotel looks forward to your visit again!