Anchor Service Apartment (Guangzhou Tianhe Sports Center Taikoo Hui) Reviews
Anchor Service Apartment (Guangzhou Tianhe Sports Center Taikoo Hui)
2301, Block A, Longde Building, No. 375 Tianhe Road (Near Taikoo Hui, Shipaiqiao Metro Station Exit D), Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
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Anchor Service Apartment (Guangzhou Tianhe Sports Center Taikoo Hui) Guest Reviews
4.5/5
Good
540 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(540)
Positive reviews(517)
Reviews with photos/video(227)
Easy to get around(132)
Close to metro(79)
Convenient for shopping(39)
Friendly front desk staff(22)
Perfect for business trips(19)
Good audiovisual experience(14)
Loved the night views(12)
Luggage delivery service(3)
Negative reviews(23)
Guest User
Business Queen Room
Stayed in Feb 2025
Solo travelers
4 review
Posted on Mar 2, 2025
Good stay, though finding the e location can be confusing 😅
Response from Property: 尊敬的客人，感謝您的反饋和好評！我們非常高興您對入住體驗感到滿意。關於電子地址指引不便的問題，我們深表歉意，並會立即優化相關指引，確保未來客人能更輕鬆地找到我們。您的建議對我們非常重要，期待您的再次光臨！
Guest User
Business Queen Room
Stayed in Jun 2024
Business travelers
2 review
Outstanding
Posted on Sep 4, 2024
Good 👍👍👍👍👍👍
Response from Property: 非常感謝您對我們酒店的認可和肯定！我們一直致力於為每一位客人提供最優質的服務和舒適的入住體驗。同時，我們也會進一步加強對設施的維護和保養，確保每一個細節都能夠達到您的期望。希望下次您再次入住時，能夠感受到我們的進步和努力！期待您的再次光臨！
Guest User
2-bed Room With City View
Stayed in Mar 2025
Travel with friends
1 review
Outstanding
Posted on Mar 4, 2025
The room is clean and comfortable, with complete facilities, soft bedding, good sound insulation, fast WiFi, considerate and thoughtful front desk service, excellent location, convenient travel, high cost performance, highly recommended! , convenient transportation, worthy of five-star praise!
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6/9
Response from Property: Thank you for your visit again and your detailed comments! We are very glad that you are satisfied with the cleanliness of the room, the clarity of the projection equipment and the location of the hotel. Your recognition is the driving force for our continuous improvement. We will continue to maintain efficient service and high-quality facilities, and look forward to your next stay. I wish you a happy life!
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Guest User
Holiday Double Bed Room - Exquisitely Comfortable
Stayed in Mar 2025
Couples
1 review
Outstanding
Posted on Mar 2, 2025
The transportation is convenient and the location is excellent. The service attitude of the hotel staff is very good. The overall environment is warm and comfortable, the facilities are complete, and it feels a bit like home. I am very satisfied with the arranged room. I will definitely stay here again next time. Hahaha [strong]
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6/9
Response from Property: Convenient transportation, superior location, good service attitude, warm and comfortable environment, complete facilities, satisfactory room arrangement, will come again next time!
Guest User
Holiday Projection Double Bed Room With Leisurely Setting (100-Inch Immersive Zero Pressure Screen For Movie Viewing, VIP Movies, Projection Capability, Wet-Dry Separation, Desk)
Stayed in Feb 2025
Solo travelers
10 review
Outstanding
Posted on Mar 1, 2025
The receptionist at the front desk was very nice. It's very close to the subway entrance, and the transportation is very convenient. It's also convenient to order takeout. There are many delicious foods to order. It's also close to the attractions where you can check in.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your good review of our hotel! We are very pleased to learn that you are satisfied with the service attitude of the front desk reception and are satisfied with our location and surrounding amenities. Your recognition is the greatest encouragement to our work!
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Guest User
2-bed Room With City View
Stayed in Feb 2025
Travel with friends
1 review
Outstanding
Posted on Mar 1, 2025
You can go shopping! ! ! ,, There is nothing to complain about at this price, the room is nice! ! ! ! ! ! The Sports Center Station is not far away, making travel very convenient. Tianhe City, Zhengjia Plaza and other large shopping malls are nearby.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! Thank you very much for your praise and recommendation of our Anchor Hotel! We are very pleased to learn that you are satisfied with the comfort of your room and the location. Your recognition is the greatest encouragement to our work! Our hotel is indeed located in a convenient transportation area, not far from the Sports Center Station, making your travel convenient. At the same time, there are large shopping malls such as Tee Mall and Zhengjia Plaza nearby, making shopping, dining and entertainment very convenient. We have been committed to providing guests with a cost-effective accommodation experience and are glad that you are satisfied with our price and room conditions. Thank you again for your valuable feedback and we look forward to seeing you again! If you have any other needs or suggestions, please feel free to contact us. I wish you a pleasant journey and a happy life!
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Guest User
Holiday Projection Double Bed Room With Leisurely Setting (100-Inch Immersive Zero Pressure Screen For Movie Viewing, VIP Movies, Projection Capability, Wet-Dry Separation, Desk)
Stayed in Feb 2025
Couples
4 review
Outstanding
Posted on Feb 22, 2025
At the Shipaiqiao subway station entrance, transportation is very convenient, the subway is very convenient, and Zhengjia Plaza is opposite. Great location for eating and shopping. There are a lot of people downstairs. The air is good. The room is fully equipped and very comfortable. I feel great instantly.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, hello! Thank you very much for your good review of our Anchor Hotel! We are very happy to hear that you are satisfied with the hotel's location, transportation and surrounding environment. The Shipaiqiao subway entrance does provide great convenience for travel, and Zhengjia Plaza adds more options for your shopping and dining needs. We also pay great attention to the facilities and comfort of the rooms. Your recognition is the greatest encouragement to us. We hope that you can maintain a good mood during your stay and enjoy every moment of comfort and convenience. Looking forward to seeing you again and wish you a happy life and a smooth journey! Sincerely, Hotel Management Team
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Guest User
Holiday Double Bed Room - Exquisitely Comfortable
Stayed in Feb 2025
Couples
5 review
Outstanding
Posted on Feb 21, 2025
The location is above the subway entrance, and the room has large floor-to-ceiling windows. The location is excellent. Several major shopping malls are nearby, and you can walk to some shopping malls for shopping and dining. The room tones are relatively uniform, the combination is good and it looks comfortable, and the facilities are new.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for your detailed review of our hotel! We are very happy to hear that you are satisfied with the hotel's location, room design and the novelty of its facilities. Being located above the subway entrance does provide great convenience for our guests, and the large floor-to-ceiling windows in the room not only increase the sense of space, but also allow guests to enjoy a better view. Thank you again for your positive feedback, and we look forward to seeing you again!
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Anonymous User
Holiday Double Bed Room - Exquisitely Comfortable
Stayed in Feb 2025
Travel with friends
1 review
Outstanding
Posted on Feb 21, 2025
The hotel facilities are very complete, the hotel's location is also good, it is very convenient to go out, there is a subway entrance downstairs, there are many restaurants and shops around, the hotel's WIFI signal is also very good, the front desk service attitude is very good, I highly recommend coming here! !
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6/9
Response from Property: Thank you very much for your high evaluation of our hotel! We are very pleased to hear that you are satisfied with the hotel's facilities, location, surrounding convenience, WIFI signal and front desk service. We are always committed to providing guests with a comfortable and convenient accommodation experience. Your affirmation is the greatest encouragement to our work. We will continue to maintain high standards of service quality and facility maintenance to ensure that every guest can enjoy a pleasant stay experience. Thank you again for your recommendation. We look forward to seeing you again and wish you a pleasant journey!
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Guest User
Holiday Double Bed Room - Exquisitely Comfortable
Stayed in Feb 2025
Business travelers
4 review
Outstanding
Posted on Feb 20, 2025
Service: The hotel is near Exit D of Shipaiqiao subway station, about a 1-minute walk away. Opposite is Grandview Plaza and Grandview Plaza, so the transportation is really convenient. The hotel staff are very enthusiastic and the room attendants come to the room to handle problems in a timely manner. .
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6/7
Response from Property: Thank you very much for your recognition and recommendation of our hotel! We are very happy to hear that you are satisfied with the room environment, location and service. The hotel is close to the subway entrance and surrounded by abundant food, which really provides great convenience for your travel and sightseeing. The cleanliness of the rooms and the advanced equipment are also what we have been working towards. Thank you very much for your affirmation of the service of our front desk lady. We will continue to work hard to provide every guest with a warm and comfortable stay experience. We look forward to seeing you again and wish you a pleasant journey!
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Guest User
Holiday Double Bed Room - Exquisitely Comfortable
Stayed in Feb 2025
Business travelers
1 review
Posted on Feb 17, 2025
Help, how could this happen. This hotel is really terrible. I have never encountered such a bad hotel in all my time. First of all, the whole environment is comparable to the Chongqing Building in Hong Kong. I would like to ask the boss if your housing reform is allowed? A big suite was changed into several small rooms. My God, the rooms are so small and the soundproofing is so poor. I can hear what the neighbors are saying. The environment is really rubbish. People coming and going, including foreigners, are extremely unsafe and there are all kinds of people. Secondly, I don’t want to say more about the hygiene. Can you believe that the sheets and quilt covers are thrown on the floor? Who would dare to sleep like this? Oh my God, it will make you sick. It's already very... The address is also very hard to find. You have to change elevators all the time. speechless! As I entered the room, a pungent and unpleasant smell hit me. I can't figure out where the smell is coming from and it's really disgusting. . . . There were stains on the quilt, and it was unclear whether it had been replaced. Even with a pillowcase on the pillow, you can still see the horrible yellowing of the pillow core. This kind of environment is really not recommended for everyone to stay! [Smile][Smile] I can only say that the owner of this hotel should clean up his mess and stop making this kind of dirty money.
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Original TextTranslated by Google
Response from Property: First of all, thank you very much for taking the time to give us feedback on your stay experience. We value the opinions of every guest and sincerely apologize for the inconvenience you encountered during your stay. Regarding hygiene issues, our hotel strictly implements the "one-time change for one guest" linen replacement policy. Regarding the bed sheet and quilt cover issue you reported, guests can view the room first and then decide whether to check in. We change linens for each guest. If guests are not satisfied with the linens after check-in, we can also provide free replacement. As long as the room has not been used, guests are required to check out before 6:00 a.m. on the same day. We will not force guests to stay. We can solve any problems you raise after you "check in". Finally, we once again express our sincere apologies for your unpleasant experience during your stay. We value your feedback and will use this as an opportunity to comprehensively review and improve our services and facilities. If you are willing to come again, we will do our best to provide you with a better stay experience. Thank you for your understanding and support, and we look forward to the opportunity to provide you with better services. I wish you a happy life!
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Guest User
Holiday Double Bed Room - Exquisitely Comfortable
Stayed in Feb 2025
Couples
1 review
Outstanding
Posted on Feb 11, 2025
The stay experience was very good. I came here to play for a few days. The room environment was also very good. The location was very close to the subway entrance! ! ! ! It was very convenient. There were many places to eat nearby. The hotel was recommended. The area around was also very lively. The room was very clean and the equipment was very advanced. The service of the young lady was also very nice
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6/9
Response from Property: Thank you very much for your recognition and recommendation of our hotel! We are very happy to hear that you are satisfied with the room environment, location and service. The hotel is close to the subway entrance and there are abundant food around, which really provides great convenience for your travel and sightseeing. The cleanliness of the room and the advanced equipment are also the direction we have been working hard. Thank you especially for your affirmation of the service of our front desk lady. We will continue to work hard to provide every guest with a warm and comfortable stay experience. Looking forward to your visit again and wish you a pleasant journey!
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Ericdaye
Holiday Projection Double Bed Room With Leisurely Setting (100-Inch Immersive Zero Pressure Screen For Movie Viewing, VIP Movies, Projection Capability, Wet-Dry Separation, Desk)
Stayed in Feb 2025
Couples
18 review
Outstanding
Posted on Feb 9, 2025
The hotel is located in a bustling area in the city center, which is very convenient for shopping, eating and entertainment. The rooms are comfortable and the service is warm and thoughtful. It is a hotel worth recommending. The staff is very friendly and professional. They took great care of the check-in. The hotel facilities are also very complete. I am very satisfied with this stay! ! !
Original TextTranslated by Google
6/9
Response from Property: Thank you for your good review of our hotel! We're glad to hear that you were satisfied with the overall comfort, especially the projection screen which brought joy to the little ones. We will continue to work hard to provide every guest with better service and experience. Looking forward to your visit again and wish you and your family a happy life!
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Anonymous User
Business Queen Room
Stayed in Feb 2025
Family
4 review
Outstanding
Posted on Feb 6, 2025
The location is also very good. The hotel is right outside the subway. It is a nice, clean and comfortable hotel conveniently located in the city center. The subway station is on the ground floor of the building, my favorite hotel in Guangzhou. Best location, great service and staff, and reasonable prices
Original TextTranslated by Google
6/9
Response from Property: Thank you for your good review of our hotel! We're glad to hear that you were satisfied with the overall comfort, especially the projection screen which brought joy to the little ones. We will continue to work hard to provide every guest with better service and experience. Looking forward to your visit again and wish you and your family a happy life!
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Guest User
Night View Projection Double Bed Room | 100-inch Screen (VIP Movies, Beautiful Night View, City Skyline View)
Stayed in Jan 2025
Couples
1 review
Outstanding
Posted on Jan 28, 2025
It was a very pleasant first stay at this apartment hotel. The hotel is in a great location, close to Shipaiqiao subway station, and convenient for travel. It is also in the business center. The apartment-style design makes the room feel more homely, and the facilities are complete to meet all needs. The hotel staff is considerate and made me feel at home. I highly recommend this hotel to friends who need to stay near convenient transportation.
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for taking the time to share your stay experience! We are very happy to know that you are satisfied with our hotel, and your support is our greatest motivation! Looking forward to your next visit and wish you a happy life. Thank you very much for taking the time to share your stay experience!
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