Conghua Lingnan Oriental Hot Spring Hotel Reviews

Response from Property: Dear guest, thank you very much for your review. We are very pleased that you have noticed our convenient location not far from the highway exit, the excellent rooftop swimming pool, and the children's playground that children love. Your recognition is of great significance to us.We have always been committed to creating a convenient and interesting accommodation environment for guests. Being close to the highway exit facilitates your travel. The rooftop swimming pool is unique in terms of enjoying the sun and relaxing. The children's playground is a happy place for children, allowing them to have a great time here and enabling parents to enjoy their holidays with peace of mind.We hope to see you again. We will continue to provide you with quality service as always and bring more beautiful memories to you and your family.

Response from Property: Dear Sir, we are sorry that our hotel did not provide you with a satisfactory stay experience. We sincerely apologize for any inconvenience caused by the construction noise of the hotel. We hope you can give our hotel another opportunity to receive you. We will arrange everything for your room in advance and apologize sincerely in person! Wishing you a happy life!

Response from Property: Hello dear guests, thank you for your valuable comments, thank you for your affirmation and recognition of our hotel, we value every guest's stay experience! Regarding your feedback on the breakfast problem, we have reported to the leader and obtained a reply, the breakfast nine-square grid lunch box has been changed to a self-service meal for guests, thank you again for your feedback on stay, and look forward to your next stay!

Response from Property: We're thrilled you enjoyed your stay with us! Your feedback means the world to us, and we're glad our services met your expectations. Looking forward to welcoming you back soon!

Response from Property: 尊敬的賓客，您好！感謝您選擇從化嶺南東方温泉酒店，並抽出寶貴的時間反饋您的入住感想，非常抱歉此次入住未能達到您的期望，因為看到您的評分讓我們有待進步的空間，我們誠摯的希望與您取得聯繫，瞭解更多細節，以便做出相對應的完善。您可以撥打酒店總機與我們反饋寶貴建議，希望我們的改進能迎來您的再次下榻，祝您生活愉快！

Response from Property: 尊敬的賓客，您好！您的支持和鼓勵是對我們用心服務最好的證明，我們的房間是極具東方風情地域特色簡約客房，結合嶺南地區文化元素及現代設計理念，為客人營造一個舒適、温馨的居住環境，期待下一次的出行，我們能為您創造更加完美服務，希望在未來的時間裏能繼續為您服務，祝您生活愉快！

Response from Property: Dear guest, thank you very much for your high evaluation of our hotel room and the service of Chen Jundian at the front desk. The cleanliness of the room and the improvement of supporting facilities are the direction we have been working hard for. We are honored to be recognized by you. Chen Jundian's detailed explanation when checking you in is also a reflection of our requirements for service quality. However, we are deeply sorry for your bad experience in the restaurant. We have started to improve the problem of noisy environment caused by the mixing of group meals and individual guests you reported. We will re-plan the dining area and order management of the restaurant to avoid interference between different types of guests and create a quiet and comfortable dining environment for everyone. We also realized our shortcomings in the communication link when the waiter simply handled the problem of dim sum without explanation. We will strengthen the training of restaurant service staff and require them to not only replace the food for guests in time when facing similar problems, but also explain the causes of the problems in detail and clearly so that guests can eat with peace of mind. We will also conduct a comprehensive inspection of the dim sum production process to ensure that other dim sum will not have similar problems. Thank you again for your valuable suggestions. We will work hard to improve and look forward to bringing you better service.

Response from Property: 親愛的客户，非常感謝您抽出寶貴的時間為我們酒店留下如此讚揚的評價，您拍的照片真好看！我們酒店地理位置於温泉鎮中心，自駕出遊還是坐車都十分方便，天際温泉和天際泳池是酒店的主打特色，期待您再次光臨，一邊感受着温泉帶來的輕鬆和愉悦，一邊俯視着温泉鎮的夜景，治癒而美好。

Response from Property: 尊敬的賓客，感謝您給我們的員工高度的評價，能夠收穫這樣的認同以及肯定是嶺南東方温泉酒店最大的榮幸，我們一直致力於讓八方來客都能感受到優質的服務和舒適的環境，酒店還配有健身房，小童樂園，棋牌室等等供您選擇哦，期待與您的再次相遇，祝您天天開心！

Response from Property: 尊敬的客人，看到您如此簡潔卻又高度的評價，我們整個團隊都感到無比振奮呢！酒店一直致力於打造一流的設施，從舒適的床鋪、齊全的客房配備，到公共區域的各類便利設施，都是我們精心籌備、用心維護的成果，能得到您 “一流” 的認可，真是太有成就感啦。而衞生方面，我們的清潔團隊始終秉持着一絲不苟的工作態度，不放過任何一個角落，力求為每一位客人營造出特別乾淨整潔的居住和活動空間，您的認可就是對他們辛勤付出的最好回報呀。優美又舒適的環境也是我們極為看重的，不管是酒店內部的裝修格調，還是周邊的自然景緻，都希望能給您帶來愜意美好的感受，很開心您對這一點也特別滿意呢。最重要的是，服務是我們的核心所在，每一位工作人員都懷揣着熱忱與專業，盡力去滿足客人的每一個需求，讓大家感受到家一般的温暖。您稱讚我們服務特別好，這更是激勵着我們要持之以恆地把這份優質服務延續下去呀。再次感謝您的選擇與支持，期待未來還能常常在酒店見到您，繼續為您提供超一流的服務體驗哦！

Response from Property: 尊敬的客人，非常感謝您對我們酒店温泉水、環境和衞生的高度評價。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更加優質的服務和體驗。對於温泉水，我們會一直保持其高品質，定期進行檢測和維護，確保客人能夠享受到最舒適的温泉體驗。在環境方面，我們會不斷進行美化和提升，營造更加宜人的氛圍。而對於衞生，我們將始終堅持高標準，嚴格執行清潔和消毒流程，為客人提供一個乾淨、整潔的居住環境。期待您的再次光臨，我們將以更加飽滿的熱情和專業的服務迎接您的到來！