Home2 Suites by Hilton Guangzhou Baiyun Airport West Reviews

Room was clean, the hotel smell nice from the lobby . Breakfast had several options. I had to work in the evening and early morning and the room design was very comfortable to accommodate my needs.

Spacious canteen, 10 out of 10 for buffet breakfast with toast, yogurts, Chinese and western foods, dimsum, noodles, sausages and bacon, salads and fruits all thrown in one. There was a simple 2pm to 4pm high tea with tiny sarnies, spring rolls, and cakes and to throw it all into one package, it came with a 24 unlimited drinking bar for Tea's, coffee and milk (no sodas) Kids were at the drink bar all day long, too. Had a tiny arcade machine, internet access, with a iMac for use, and a printer too. Oh, yeah! Reminder that Whatsapp, FB and YT doesn't work over there. Go visit the nearby Waterpark instead!

Very good experience indeed in guangzhou, will definitely go again if needed!

Staffing is nice and very helpful. Rooms are very clean. Highly recommend.

This hotel is fantastic and we would stay there time and time again. With a very warm family feel and great decor. The room amenities are excellent with really comfortable beds. The rooms feel luxurious. Staff is so helpful and friendly. If you are an English speaker, a translator app would be helpful. We chose this to be convenient to the airport. We were not intending to do any shopping. We used the airport transport service three times as we all had different flights. It was fabulous and FREE - amazing! Top marks Home2 Suites by Hilton. 😇😇

Very nice hotel to stay (very quite at night). Very good customer service. I remember a customer service (余晶）very patient to show me how to use China App to search for tourist attractions, DD (taxi) and etc... By the way, the hotel also provide free laundry and drying machine for customer (self-service). Overall, customer service are very helpful. Thumbs up

value the money!

Facilities: New Sanitation: Clean Environment: Very good, very comfortable Service: Very good 24-hour unlimited self-service drinks: Convenient Free airport pick-up and drop-off service: Super good The third time staying, it is still as good as before. I like your hotel. There is also a seafood restaurant nearby. If you don’t go in advance, you will have to queue!

The hotel is very clean, the room is very beautiful, Jerry and Rory's service is 5-star praise It is indeed a good place for business trips and tourism. It is also very convenient to the airport, and it is very comfortable to have a private car to pick up guests

The lobby of this hotel is spacious and grand, clean and comfortable, and the check-in is efficient and fast. This period is the anniversary of Hilton Garden Inn. There is a small surprise that the hotel gives Magnum ice cream as a guest courtesy. You can DIY Magnum drinks at the hotel's self-service bar. Our children like it very much. It is very interesting and delicious. The hotel facilities are complete. There is a 24-hour coffee and self-service bar in the restaurant on the first floor. There are tea drinks, a gym, and a laundry room. It is very convenient to do laundry. The hotel is close to the airport. The front desk staff is polite and enthusiastic. Koala Manager is warm and thoughtful. She personally delivered fruit to our room. If we ask her for any help, we can find her. She is efficient and responsive. The communication is cordial and friendly. It is worth recommending

It was my first time staying here. The front desk service was very good. Fruits and cakes were delivered to the room. The hotel also arranged airport drop-off service and packed breakfast for me the next morning. Thank you very much!

Very satisfactory hotel, except that it is far from the city, there is no disadvantage. The front desk is warm and thoughtful, and the driver is kind and careful. You can take the Airport Metro Line 3 to the city

The hotel is very new, with a good internal environment, very suitable for business trips, and the price is reasonable. It provides airport pick-up and drop-off services, special car pick-up, and a good service attitude👍 The only disadvantage: the surrounding supporting facilities are poor, and the hotel cannot provide dinner.

I have stayed in this hotel many times. It is clean and comfortable. The hotel facilities are complete. There is a free 24-hour coffee bar in the restaurant on the first floor. Recently, the dog days health tea has been launched. It tastes sweet, relieves heat and detoxifies, and is full of details. There is a gym on the third floor. The laundry room and dryer are all free to use. The hotel is in a good location and is very close to the airport. Because my family has high school students studying in Guangya Middle School next door, we adults often come to stay with them. Each room is equipped with a small living bar with microwave ovens, refrigerators, coffee machines, dishes and knives. The rooms are fully equipped and very suitable for long-term or sojourning people. The hotel lobby is spacious and bright. The front desk staff is polite and enthusiastic. The guest manager Koala is warm and thoughtful. He helps to delay check-out and solves problems efficiently. He is responsive and considerate. By the way, the hotel also provides free afternoon tea. Because I may not be able to get back before 5 o'clock, I sent a message to Koala and he immediately helped to pack it up. He packed fruit snacks, which was so thoughtful. I didn't have to eat dinner after eating it. Haha, every time I come back to stay, it is very kind, like home. It is a highly recommended hotel.