82 Shangjiu Road, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
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Baili Hotel Guest Reviews
4.7/5
Outstanding
1051 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Stayed for 4 nights at Baili Hotel. Grateful that the hotel staff assigned the same floor as me for my other family members, as well as exchange a new room promptly when the TV in my initial room was not working. Decent breakfast and free cocktail and 汉服 experience. Overall had a comfortable stay there. Will stay again if visiting Guangzhou.
Response from Property: Dear guests: Hello! I am very happy to receive your satisfactory feedback after check-in, we are also constantly trying to do a good job of service, you can contact the hotel front desk if you have any questions during your stay, the front desk has 24 hours on duty, Xiaoli's home is close to the upper and lower nine pedestrian streets, it is very convenient to eat, drink and have fun, it is very close to the thirteen lines of clothing city, it can be reached on foot, Xiaoli is very happy, you can feel the happiness that this journey brings to you, this is what our service has been pursuing, which will also become the driving force for us to continue to work hard and keep forging ahead, Looking forward to serving you next time!
Anonymous User
Yili Surprise Double Bed Room (Zero Pressure Mattress + Comfort Pillow + Xiaodu Voice-Controlled Smart Guest Control + Quiet)
Stayed in Oct 2024
Couples
4 review
4.5/5
Great
Posted on Nov 9, 2024
As advertised. Very good location. Room with XiaoDu voice assistance, very convenient. Overall a good stay.
Response from Property: 小主都這般滿意了,能給個五分嗎?畢竟這看分數的時代,沒個5分小裏飯吃不香,覺也睡不好,請小主下次務必小手不要滑,將最後的0.5分加上去,感謝親的評價,期待您的下次入住,也希望下次得到您的全5分好評喲。。。
Anonymous User
Premier Room (Double Bed)
Stayed in Sep 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Stayed there for three nights. The location is okay for me, because near to the 上下九步行街, surrounded by a lot clothes shop.
But this hotel soundproofing is not so good, when early morning 6am opposite resident open door and chatted lounder with their friends. Even close door or have peoples pass by also can heard clearly
The room light is not so bright enough too.
Response from Property: Thousands of words can be turned into the simplest sentence of thank you! Thank you for your choice, thank you for your encouragement, thank you for your support! With your company, Baili will go further and better! The decoration theme of our hotel is young, energetic, quiet, comfortable and dark, so it looks a little darker. We are very much looking forward to your guests staying here again!
Yunia Mediana
Guestroom (Double Bed)
Stayed in Sep 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Nice hotel and strategic location for shopping
The staff also very helpful and kind, especially Ms Chen and Mr Liu both of them was gave a great service…
Response from Property: Dear Guest, Hello! We are delighted to receive your positive feedback after your stay. We are constantly striving to provide the best service. you encounter any issues during your stay, please feel free to contact our front desk, which is manned 24 hours a day. Our location is close to theangxiajiu Pedestrian Street, offering convenient dining, drinking, and entertainment options. It is also very close to the Thirteen Row Clothing City, you can reach on foot. We are thrilled to hear that you plan to visit again. We can feel the happiness this trip has brought you, which is what service providers always strive for. This will continue to be our motivation to keep improving and progressing. We look forward to serving you next time.
Ee Tyng
Baili Double Bed Room (Comfort Sleep Space+Xiaodu Home Intelligence+Good Lighting)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Staffs are superb friendly and extremely helpful. They went extra mile to help collecting parcels and keeping it until our arrival.
Hotel room is very clean and consider spacious for the price point. It is very new and have a nice little sky bar at the lobby.
They provide unlimited free bottle water as well which is very nice and the bed are comfy.
Location is near to the Shopping Street and Scenery places like YongQingFang but is abit far from Metro station.
Response from Property: Dear Guest, Hello! Thank you very much for your positive review. Our hotel is located in a bustling area, adjacent to Shangxiau Pedestrian Street , with a variety of dining, entertainment, and cinema options available! It is a 10-minute walk from Hualin Temple Station, offering convenient transportation. The hotel boasts a diverse range of humanized service facilities, including a self-service restaurant and self-service laundry room. Thank you for recognition and preference for Bari Hotel! We hope to provide you with a unique stay experience, and wish you happy every day !!!
Guest User
Yili Surprise Double Bed Room (Zero Pressure Mattress + Comfort Pillow + Xiaodu Voice-Controlled Smart Guest Control + Quiet)
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Everything is so good! Especially free washing machine. Walkable distance to the 上下九步行街.
Response from Property: The hotel's reply reads: Dear guests: Hello! Thank you very much for your stay and the high recognition of all aspects of the hotel, so that guests really feel home, we will continue to sum up experience, have been working hard, look forward to your return home!
Guest User
Baili Double Bed Room (Comfort Sleep Space+Xiaodu Home Intelligence+Good Lighting)
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Aug 21, 2024
Surrounded by clothes store, there’s local food stalls at night in front of our hotel
6/9
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has its reasons for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaoli will be the warmest and most unique one in your memories. ! Come back to the Burleigh Hotel often and wish you well!
i stayed 3 nights at this hotel with my wife and 1 of our kid. It was one of the modern high tech hotel i had stayed in china. The service was really excellent allowing us to have late checkout till 3.00 pm while waiting for my night flight. The house keeping service was truly excellent making you feel comfortable like your home and very polite welcoming us.. They had cleaned our room nicely every day. They are one of the key staffs that make the hotel guest feel enjoying while staying in this hotel.
The breakfast menu was quite variaty as well from day to day. The cin cong fen at the last day is truly delicious.
The location is also very good as it is in walking distance to shangxiajiu street where it sold a lot food and shopping mall.
.
Last not least, one of the best service they gave to their guest was the free bottle water they put in front of the lift in each floor allowing their hotel customer to take additional bottle of water for free if the two free bottles provided inside the room isnt enough. The bottle of water is not an expensive stuff. But it made us a lot of convenience not required to buy additional one from outside if needed. Truly a great idea that made this hotel looks different from others (on positive side)
Finally one of the thing they can improve is to change the power plug inside the room with international standard allowing many type of power socket type (they use china power socket type). So for us traveling from indonesia was unable to plug in our mobile charger power socket type and etc as it is different from china one and we missed to bring power socket converter. Other option is to offer the free loan converter to the guest during checkin type and return it back during checkout.
Response from Property: Dear guest: Hello! The best advertisement is word-of-mouth recommendation from guests. We are honored that our service has been recognized by you. We look forward to your next stay!
Very friendly staffs, and compliment free beverage and fruits to welcoming us. They also providing washing machine and dryer for travellers to wash and dry their clothes. Lastly , they provide unlimited bottles of water for free.
Response from Property: 尊敬的賓客:您好!感謝您對栢裏酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 O(∩_∩)O~
Guest User
Yili Surprise Double Bed Room (Zero Pressure Mattress + Comfort Pillow + Xiaodu Voice-Controlled Smart Guest Control + Quiet)
Stayed in May 2024
Couples
13 review
5.0/5
Outstanding
Posted on Jun 2, 2024
good location , and very comfortable room , is nearby lot local food street , strongly recommended to stay here
6/9
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest User
Baili Double Bed Room (Comfort Sleep Space+Xiaodu Home Intelligence+Good Lighting)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
all the front desk staffs were excellent in their service level, location is very good for many Guangzhou foodie... strongly recommended.
Response from Property: Dear GuestWe are full of joy to see you give us such a high evaluation! As you mentioned, our front desk staff are always trying to provide the best service to our guests. Every time we hear a guest's recognition of them, we feel proud. The location of our hotel is really unique, surrounded by the special cuisine of Guangzhou. Next time you come back, we can recommend more hidden delicacies nearby. Look forward to seeing you again. Have a good life!
LeeKB
Guestroom - City-View (2 Beds)
Stayed in Oct 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 28, 2024
Superb customer service, the staff in the hotel are so so helpful in helping us with restaurant recommendations, places of visits etc..they even assisted one of my friend in changing her flights schedule as they had to return home earlier than expected. So appreciate the dedication and top notch customer service.
The hotel location is a stone throw away from shangjiaxiu pedestrian street .. very very convenient. I definitely will stay in this hotel again. Only hope that the road works in front of the hotel will be completed soon. The rooms are clean but can be improved.
Response from Property: What you think and what you can do, I think this may be the most perfect state of service! Coming to Baili, as long as you stay comfortably, with peace of mind, and satisfied, it is the greatest satisfaction for Xiaoli. Thank you for your evaluation, and we look forward to your next stay. We also hope to receive your full 5-point review next time...
I recently had the pleasure of staying at the Baili Hotel in Guangzhou with a friend for 5 days and 4 nights. The overall experience was very pleasant and exceeded my expectations in several key areas.
First, a big thanks to the morning shift ladies on the 24th May for being very warm and attentive. From the moment I arrived, they upgraded our accommodation. They were always happy to help, answering any of my questions or requests, making the overall service outstanding. Although the hotel's breakfast options were limited 不同the food was quite good.
Another significant highlight is the hotel's location. It is situated in a prime area, within walking distance of several famous attractions. This made exploring the city very convenient and enjoyable, as many attractions were close by. Two girls walking back to the hotel late felt quite safe.
Overall, our stay at the Baili Hotel was marked by excellent service, a convenient location, and the ease of exploring the city's attractions. I sincerely recommend this hotel to all tourists or business travelers planning to visit Guangzhou.
6/9
Response from Property: Dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Guestroom (Double Bed)
Stayed in Mar 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on May 29, 2024
Location not bad at all near the walking street. We can walk there like in five minutes, but it’s too far from the metro. The room is so small but we spend most of the time outside so it’s OK.
Response from Property: Dear guest, thank you for staying at the Buri Hotel. We are sorry that we were not able to give you a perfect stay experience this time. We hope that next time we can continue to provide you with meticulous service and comprehensive facilities to meet all your needs during your stay. We sincerely hope that we can meet you again in the hotel in the near future, so that we can have the opportunity to provide you with more warm and considerate services!
Gli
Baili Double Bed Room (Comfort Sleep Space+Xiaodu Home Intelligence+Good Lighting)
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Neighboring room can be heard using shower, but otherwise very quiet, clean and comfortable hôtel. Would recommend
Response from Property: The hotel's reply reads: Dear guests: Hello! Thank you very much for your stay and the high recognition of all aspects of the hotel, so that guests really feel home, we will continue to sum up experience, have been working hard, look forward to your return home!