UrCove By HYATT Guangzhou Canton Tower Exhibition Center Reviews

Ms Zheng checked me and child in. We were upgraded during our stay. 😍 Hotel serves delicious breakfast buffet. I especially liked the flaky egg tarts. The Metro station, Modeisha, is less than 5ins away. I'd definitely go back to this hotel as it's a boutique hotel that's tastefully decorated, manned by attentive and caring staff and has rooms which are clean and new. Ms Zheng even replied my texts on her off day. Her dedication makes a world of a difference. ⭐

The hotel is located very conveniently within close walking distance from Modiesha subway station。 The experience overall was great, would definitely come back and also recommend to other friends staying in Guangzhou.

Great service at this hotel. Breakfast was delicious. Rooms are clean.

Good location and environment, friendly front desk YaYa.

The location of Shadian is average. It is suitable for business and close to the office, but it will be far away if you are traveling. The toilet is too close to other hotels, which is a bit dirty, but the hygiene and restaurant food are okay, and the room is big.

The service provided by Nan Feng and Xiao Luo at the front desk was very good and considerate. They introduced us all the way to the elevator door. We ordered takeout and had it delivered to the door of the room. When checking out, they also told them about the nearest subway station and nearby square. I gave them two thumbs up👍

It is about 5 minutes away from the subway station exit, with convenient transportation. The view outside the room window is nice, the TV is movable, and the bathroom is separated into dry and wet areas. The front desk staff can answer and solve problems immediately when needed.

Lightning protection! Lightning protection! Really not worth the money! If you are driving by yourself, do not allow cars over 1.9 meters tall! Their lower limit is 1.9 meters high! And if you can't find the hotel entrance, call their front desk. The front desk is very impatient and will tell you that she doesn't know where to ask you! Speechless, the service can be said to be nothing! Facilities: It is quite imperfect. The 17th floor is not well decorated. When you go up, part of it is blocked by decoration boards. There are scattered decoration materials inside the security door, and there are exposed threads on the wall. It is very annoying to do laundry at night. It’s also very hot and there’s no gym. Hygiene: On the surface it looks okay, but if you look closely it's a bit dirty. There were unknown stains in the bathtub and the shower was dirty and looked like it had been used for many years. However, Ctrip showed that it was newly opened. I don't know what happened. Environment: Average, not worth the price. The decoration smell is very strong and pungent. I feel dizzy after staying in the laundry for a long time. The highlight is its elevator! ! I don’t understand why there are two dark pictures of people, it’s super scary and depressing! ! Service: Very poor, basically non-existent. When I checked in, I added a so-called housekeeper's WeChat account. It was of no use. It would only ask you when you checked out if you were satisfied with your stay. You need to swipe your card to go up the elevator, but when ordering takeout, there is no robot delivery, so you have to go down and get it yourself no matter what time it is. The hotel basically has no supporting facilities, except for a laundry room, but no one will take care of the clothes after washing. You have to go down and dry and pack the clothes yourself. If the waiter helps you pack them, they just stuff them all into the bags, and the clothes will be all messed up. Pleats!

The room is very new and very good. The service of the guy named Wei at the front desk is super good. The coffee in the room is provided by Piye and the hair dryer by Dyson is very comfortable. I highly recommend it. I will stay here again next time.

The young lady at the front desk, Mia, is kind-hearted and enthusiastic [so loving! The guy at the front desk, Timor, is also handsome and enthusiastic! If you come to Guangzhou next time, you will definitely stay in this hotel!

The hotel is a newly opened business hotel under Hyatt. It is well-equipped and clean. It also has a laundry room and a gym. The hotel is located less than 5 minutes away from the exhibition hall and less than 15 minutes away from the city center by car, with convenient access. The most valuable thing is that the hotel staff is considerate and polite. They actively introduce the hotel's situation, greet guests politely when entering and leaving, and meet other needs in a timely manner. In particular, Riel and Ada provided professional services that made people feel at home during their stay. I will continue to book if necessary in the future

The room is large and clean. The accommodation is comfortable and the office is quiet. It is a very good hotel suitable for long-term business trips. The front desk lady Mia and Miss Peng checked in very quickly. They are very nice and will help with luggage on rainy days. Highly recommended!

Very high-end lobby, haha, the mascot is very cute ☺️ The breakfast is especially delicious 😋, Cantonese-style morning tea 😋 The front desk yaya is very considerate! Praise the front desk xiaoyu, xiaopeng, ada, nanfeng! And the service managers loki and cc!

The location is very convenient for attending the exhibition. It is very close to Tianhe District and the exhibition. But the service was really mediocre. The front desk colleague made a mistake in my order and it took me a long time to check in. However, my colleague upgraded the breakfast for free. The breakfast is delicious, some rooms are not air-conditioned enough, and the hardware facilities are very good.