Atour Hotel Shiling Avenue Huadu Guangzhou

Atour Hotel Shiling Avenue Huadu Guangzhou Reviews

Atour Hotel Shiling Avenue Huadu Guangzhou

No.1, Shiling Avenue, Shiling Town, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Atour Hotel Shiling Avenue Huadu Guangzhou
Atour Hotel Shiling Avenue Huadu GuangzhouAtour Hotel Shiling Avenue Huadu GuangzhouAtour Hotel Shiling Avenue Huadu Guangzhou
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Atour Hotel Shiling Avenue Huadu Guangzhou Guest Reviews

4.8/5
Excellent
273 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(273)
Positive reviews(270)
Reviews with photos/video(55)
Classy environment(37)
Delicious breakfast(34)
Friendly front desk staff(23)
Awesome amenities(18)
Large rooms(15)
Would stay again(10)
Convenient for shopping(7)
Near shopping area(6)
Negative reviews(3)
Guest User
Executive Queen Room
Stayed in Jul 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 16, 2024
A true oasis in the heart of Huadu! Great for biz travellers. Hotel staff led by Vincent made it truly special! Strongly recommend!!!
Response from Property: Thank you Duoyou for your 5 points of praise! Yaduo advocates a natural and healthy lifestyle. We have a fresh and comfortable environment; elegant and open space; sincere and loving service. Resting and charging in Yaduo, you can get a physical and mental relaxation and pleasant experience, so that you can completely put aside the fatigue at work. Therefore, it is a must for travel and business trips. Looking forward to our encounter again~
SuperMe007
Superior Queen Room
Stayed in Jun 2024
Couples
1 review
4.0/5
Very Good
Posted on Jul 30, 2024
Very nice and new hotel
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Nice clean polite
lydia0326
Executive 2-bed Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 29, 2024
For me, it is the best choice of accommodation hotel in Shiling. It has been opened for less than a year. It is very clean and tidy. The staff are friendly and enthusiastic. The breakfast is rich, nutritious and delicious.
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Response from Property: Dear friends of Atour, thank you for your high evaluation! Atour is a small village on the China-Myanmar border near the Nujiang River in Yunnan: natural, quiet, warm and simple! Atour people are a group of knowledge workers who love life, work hard, like reading, photography, travel and music, like making friends, pay attention to the quality of life, and are good at sharing life insights. Atour Hotel is committed to creating an accommodation brand and forming a lifestyle: to enable our guests to provide a comfortable accommodation environment and a comfortable and relaxing living space through our good facilities, our high-quality services, our books, music and humanistic photos during their tense and tiring journeys, where they can rest, recharge, relax their minds and resonate with their life insights!
Arosalin
Executive 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
4.8/5
Amazing
Posted on Aug 14, 2024
The hotel room is very nice, much bigger than I expected, the service is also very good, and it is a very good experience to go out with friends. The breakfast variety is a little small, but it is delicious, the scenery is also very good, and there is a small robot to deliver the takeaway. The overall smell is also very good, and the service attitude is also very good
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Response from Property: Woohoo woohoo┭┮﹏┭┮ Duoer missed the 5 points perfectly. If there are any shortcomings, Duoer will definitely improve~ Duoer's home is located at No. 1, Shiling Avenue, Shiling Town, Huadu District. It is the central area of ​​Shiling Town, with a superior geographical environment and surrounded by rich commercial facilities and transportation networks~ I also hope that you will have the opportunity to come to Shiling again next time. Duoer will definitely introduce and recommend it to you. I look forward to meeting you again~
Guest User
Executive 2-bed Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The room is clean and tidy, the surrounding supporting facilities are complete, and there are many kinds of food in the night market. The hotel's breakfast buffet is also very rich, and other various details of the service are very considerate. Worth recommending
Original TextTranslated by Google
6/9
Response from Property: Thank you dear friends for your full recognition of the Duoers! "When we first met, it was like meeting an old friend again." Atour Hotel advocates "neighborhood service" of treating each other honestly and helping each other like neighbors; the highly praised Plante brand mattresses and pure cotton beddings bring you comfortable sleep guarantee; a wide variety of Chinese and Western buffet breakfasts with great taste help you start a day full of energy; when you return to the hotel at night, there is also a warm "late night porridge road" waiting to wipe away the day's running around~ The place of peace of mind is my home, Atour, be a safe hotel, and the Duoers are also your eternal guardians, waiting for your next trip home~
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 15, 2024
What a surprise. The hotel's appearance, comfort and service are very good. The hotel is conveniently located and has complete facilities. The thoughtful midnight snacks, fresh and generous fruits, and exquisite breakfast make me feel at home. I can feel the dedication of the operator. If I come to Huadu again in the future, I will choose to stay here again without hesitation.
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6/19
Response from Property: Thank you very much for your affirmation! Satisfaction is just the starting point, and the goal is to surprise you every time you stay. Atour Hotel is a humanistic hotel with the theme of photography and reading. The hotel provides you with a 24-hour laundry room - dust removal, a gym - sweating, and a book bar on the first floor - Bamboo House with thousands of books. I hope you have a more comfortable stay experience. Atour's fresh, simple and quiet style is deeply loved by the majority of Atour friends. Duoer looks forward to seeing you again at Atour Hotel Shiling Avenue, Huadu, Guangzhou!
Guest User
Jimu Double Bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
I am very satisfied, the environment is very comfortable, the room I live in has large floor-to-ceiling windows, and the part-time job is perfect. There is a gym, a laundry room, and late night snacks. It is really complete. I just forgot to take pictures.
Original TextTranslated by Google
Response from Property: Dear Duoyou, after seeing your five-point praise, I immediately felt full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate service. Let you feel the warmth in a strange city. Atour is to provide travelers on the road with a fourth space where they can relax and rest. We hope that Atour will accompany you on every journey and bring unexpected surprises to your life. So touching! !
Guest User
Executive Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The service attitude is very enthusiastic. All the staff will greet you. This feeling is really friendly. The smile is bright and healing. I have the habit of reading. There are all kinds of books in the lobby. I sit in the lobby to read books and the staff pour tea.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point praise! Atour advocates a natural and healthy lifestyle. We have a fresh and comfortable environment; elegant and open space; sincere and loving service. Resting and recharging in Atour will relax your body and mind and give you a pleasant experience, allowing you to completely put aside the fatigue from work. Therefore, it is a must-have for travel and business trips. I look forward to meeting you again~
Guest User
Executive Queen Room
Stayed in Aug 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 3, 2024
It was my first time choosing Atour and I was not disappointed. This building is the style I like. It gives me a sense of grandeur. I don't sleep well, but I sleep very comfortably here. The service staff is very considerate and also prepared earplugs and eye masks for me. It's good. I'm considering staying at Atour for a long time.
Original TextTranslated by Google
Response from Property: I am really excited about the good reviews from Atour friends. The hotel has chosen a building pattern of quietness in the bustling city, hoping to bring you a different humanistic experience in the city. The hotel not only has books in the fourth space for you to read for free, but also has self-service laundry and breakfast. We will uphold the neighborhood service so that every family member who returns to Atour can feel the warmth here. Looking forward to your next stay~
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
1 review
2.6/5
Posted on Aug 2, 2024
The room was very small. Did I book an upgrade on Ctrip and stayed in the original room? Because my flight was late and I arrived very late, I was very tired, so I didn’t go over the order details again, thinking that the hotel must have arranged it according to the booking standards. The first thing I felt when entering the room was that it was super small. There was a peculiar smell but it was not cigarette smoke. When I checked the order the next day, I found that the hotel did not arrange the room according to the booked room type. I was very disappointed. To be precise, there was a musty smell in the room. There were yellow moldy spots on the white pillowcase. Pictures are attached. The front desk said it was the smell of decoration. But can't I tell the difference between the decoration smell and the musty smell? I only stayed for one night and made do with it. It was my first time staying here and the overall impression was really not good.
Original TextTranslated by Google
Response from Property: Dear Duoyou, I am sorry that I did not get your five-point praise. Just like in life, there will always be some regrets before progress can be made. I am sorry that I have brought you a bad experience this time. First of all, the hotel opened on May 23. In addition, the weather in Guangzhou has been relatively hot recently, and the room has no windows for ventilation, causing the room to be hot and smelly. The four-piece set used in the room is a four-piece set of bare cotton. The small black spots on it are cotton seed shells, which will change with cleaning. The reason why it slowly falls off is not because of mold. This is a four-piece set for mothers and infants. We also placed a bare cotton card on the bedside. Secondly, Ctrip’s room upgrade is based on the hotel’s room availability that day. There were less than 10 rooms left in the hotel that day, so we didn’t upgrade the room. I’m really sorry. I believe that next time you come here, I will get your full praise ~ Thank you very much for your sincere sharing and stay experience. Atour Hotel is a warm hotel. The hotel has always been adhering to the original intention of providing high-quality services to every guest. Duoyou provides the warmest service experience. Looking forward to your visit again!
Guest User
Superior Queen Room
Stayed in Jul 2024
Business travelers
125 review
4.5/5
Great
Posted on Jul 30, 2024
Atour Hotel, Shiling Avenue, Shiling Town, Huadu District, Guangzhou. This hotel is generally good. It is a new hotel, the location is okay, the facilities and equipment are new, and the service attitude is OK, 👌
Original TextTranslated by Google
Response from Property: I have read your comments carefully. They are full of love for Duoer. Thank you for your affirmation and love for us. This is what Duoer should do. Our partners have received your encouragement and are very grateful. So happy. Every little detail you experience is Duoer's care ~ The future is promising, and I hope to have more beautiful memories with you next time.
Baobeiyiyi
Jimu Double Bed Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The hotel is very new, with great hardware configuration. The toilet is heated, very quiet at night and I slept well. The drinks in the small refrigerator are free. The service is warm and thoughtful, and they will take the initiative to say hello. Parking is free, and takeaways can be delivered by robots. There are also many snacks around, and the breakfast is rich and delicious. There are many books in the lobby on the first floor to start reading.
Original TextTranslated by Google
Response from Property: Thank you dear friends for your full recognition of the Duoers! "When we first met, it was like meeting an old friend again." Atour Hotel advocates "neighborhood service" of treating each other honestly and helping each other like neighbors; the highly praised Plante brand mattresses and pure cotton beddings bring you comfortable sleep guarantee; a wide variety of Chinese and Western buffet breakfasts with great taste help you start a day full of energy; when you return to the hotel at night, there is also a warm "late night porridge road" waiting to wipe away the day's running around~ The place of peace of mind is my home, Atour, be a safe hotel, and the Duoers are also your eternal guardians, waiting for your next trip home~
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
It turns out that it has only been open for more than a month and is very new and clean. The entire hotel and rooms are very stylish and tidy. There are multiple USB, Type-C and wireless charging facilities in the room. The shower head is very powerful and there is a heated toilet seat. Functional, the waiters are very friendly, and the hotel also has a multi-storey parking lot Next door is a food court with many choices for late night snacks. There are also large restaurants in the shopping mall downstairs. After checking out, I found a hand towel left in the room. I contacted the hotel and the waiter quickly helped find it and sent it back to us. They were very considerate and efficient.
Original TextTranslated by Google
Response from Property: Dear friends of Atour, seeing your five-star praise, I feel full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in a strange city. Atour is to provide a fourth space for travelers on the road to relax and rest. I hope that Atour will accompany you on every journey and bring unexpected touches to your life! !
Guest User
Executive Queen Room
Stayed in Jun 2024
Business travelers
6 review
3.0/5
Posted on Jul 21, 2024
The room was clean but had a serious noise problem. The soundproofing was so poor. There was a KTV downstairs where they sang until 1am. I could hear the conversation next door clearly, and then they finally stopped. A man and a woman upstairs "sang" for more than an hour. The woman's voice was very loud and she was shouting miserably. It was not suitable for bringing children to stay here, otherwise how could I explain the noise if the child asked. I was so angry that I cursed on Ctrip. I have hardly written a bad review for this hotel over the years, but I gave a bad review this time. When I checked out the next day, they had a front desk who knew that I was driven crazy by the noise yesterday, so they sent me an Atour gold card coupon. I was very angry, but I didn't write a review because I thought it was not easy for others to do business. Unexpectedly, when I wanted to get the coupon yesterday, it expired. I asked them on WeChat, and they said they would report it to all levels. I don't care about your membership card, really.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for staying at Atour Hotel and providing us with candid feedback. We sincerely apologize for not meeting your expectations and failing to give you a satisfactory stay. The hotel has always been committed to attentive service and strives to provide high-quality services to every VIP who comes to the store. We hope that you can give us another chance. We will do our best to serve you and solve your problems in time when you stay again. We will also work hard to optimize and improve the quality of our service and strive to do better! Looking forward to your visit again, we are looking forward to it!