Heng Tong Hotel Reviews
Heng Tong Hotel
No.15 Shima Street, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
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1 night
Heng Tong Hotel Guest Reviews
4.2/5
429 review
Verified reviewsLocation4.1
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(429)
Positive reviews(399)
Reviews with photos/video(93)
Classy environment(17)
Great location(17)
Easy to get around(14)
Great value for money(13)
Friendly front desk staff(9)
Large rooms(7)
Strange smell in room(7)
Stayed multiple times(3)
Negative reviews(30)
Bipen Dahal
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
5 review
Posted on Nov 23, 2024
I didn’t even like the amenities of the hotel the location was not so good the stay was so average 😢😢 There was not even a bottle of water 😢
Response from Property: Dear customer, I am very sorry to give you a bad stay experience. Our hotel facilities are complete, including air conditioning, TV, WiFi, and hair dryers! We will immediately feedback your valuable suggestions to our manager for processing. I believe you will have a better stay experience next time. All Hengtong employees wish you good health and smooth work.
Guest User
Double Room
Stayed in Mar 2024
Business travelers
8 review
Very Good
Posted on May 14, 2024
Nice staff clean regarding prices are ok
You are in the local area so smells will be local
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. We are very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services at any time. We look forward to your visit again!
Guest User
Double Room
Stayed in Sep 2024
Family
3 review
Posted on Oct 29, 2024
Worst hotel ever, if you’re looking for a cheap room please avoid this hotel, it’s extremely dirty and the cleaning staff they don’t do anything, the first day we came, we found some hair and a battery on the floor,
After three days, the hair and the battery stayed at the same spot, even for free I would never go back it’s a total scam, they don’t change the bedding and the towels, the room has insects, and, of course a really bad smell, we regret staying there! Trust me, this room worth nothing!
Response from Property: Dear customer, we are sorry to give you a bad stay experience. Our guest rooms are cleaned after each guest, and disposable supplies are complete. Our front desk is also online 24 hours a day. You can contact us if you encounter any problems during your stay. We will immediately feedback your valuable suggestions to our manager for processing. All Hengtong employees wish you good health and smooth work.
VALIYAKATH KURUPPATH FAYIS ABDUL RAHMAN
Single Room
Stayed in Mar 2024
Solo travelers
12 review
Posted on Apr 29, 2024
It's not good enough place for those who stay at least in one day, cleanliness and dirty place
Response from Property: Dear customer, we are sorry to give you a bad stay experience. Our guest rooms are cleaned after each guest and are fully equipped with disposable supplies. Our front desk is also online 24 hours a day. You can contact us if you encounter any problems during your stay. We will immediately feedback your valuable suggestions to our manager for processing. All Hengtong employees wish you good health and smooth work.
JAY
Standard Double Room
Stayed in Mar 2024
Business travelers
1 review
Posted on May 7, 2024
Cleanliness was very poor..
Response from Property: Dear customer, I'm sorry to give you a bad check-in experience. Our guest rooms are cleaned every time, and disposable supplies are complete. Our front desk is also online 24 hours a day. If you encounter any problems during your stay, you can Contact us and we will immediately feedback your valuable opinions to our managers for processing. All employees at Hengtong wish you good health and smooth work.
Guest User
Single Room
Stayed in Apr 2024
Solo travelers
22 review
Posted on Jul 9, 2024
It’s good
Response from Property: 這世間的美好總有些驚奇的際遇，比如説當我們遇見您❤🧡💛💚💙💜待再次光臨，祝旅途愉快
Anonymous User
Standard Double Room
Stayed in Nov 2024
Business travelers
32 review
Outstanding
Posted on Dec 26, 2024
I always stay here when I'm on a business trip. Needless to say, the price-performance ratio is great value for money. The waiters are also very friendly. There are washing machines and elevators, which is really convenient.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for staying at Hengtong Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. Hengtong is adjacent to Link Plaza and Jinan University, and there are also various kinds of food nearby. You are welcome to experience it next time.
Guest User
Standard Double Room
Stayed in Nov 2024
Travel with friends
1 review
Outstanding
Posted on Dec 21, 2024
I stayed here for the exam. It's very close to Jinan University and the sanitary conditions are OK.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your perfect review. Your support and encouragement are the greatest motivation for us to move forward. Hengtong Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Hengtong looks forward to your visit again!
Guest User
Double Room
Stayed in Nov 2024
Business travelers
1 review
Outstanding
Posted on Dec 11, 2024
The sanitation is very clean, the price is very high, the neighborhood is very lively, and it is convenient for shopping and eating
Original TextTranslated by Google
Response from Property: Dear guests, every compliment from you is a recognition of our service. We will treat every guest who stays in our hotel like our family and provide attentive service so that you can feel the warmth and comfort of Hengtong Hotel.
Xiliuhe
Deluxe Double Room
Stayed in Nov 2024
Business travelers
34 review
Outstanding
Posted on Dec 9, 2024
The hotel is located in the central area of Tianhe District, with convenient transportation, good environment, and thoughtful service. The girl at the front desk is warm and generous, with a strong sense of service, considerate and thoughtful arrangements. It is a good place to stay for Guangzhou Marathon.
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay experience. Your praise, satisfaction and appreciation are the sunshine in our lives, illuminating our tomorrow of not forgetting our original aspirations and forging ahead. I hope you will come to Hengtong again with your family and friends~
Guest User
Single Room
Stayed in Aug 2024
Business travelers
3 review
Outstanding
Posted on Oct 1, 2024
The downstairs of the room is very prosperous, very close to Jinan University, two intersections to the shopping mall, free delivery point to Mei Le takeaway
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
LostSherlock
Standard Double Room
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Sep 26, 2024
The boss is very nice, the environment is good, it's close to the university, and there are many places to eat nearby, it's great!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Huangyouhao
Single Room
Stayed in Nov 2024
Solo travelers
1 review
Outstanding
Posted on Dec 30, 2024
Very satisfied with the environment
Original TextTranslated by Google
Response from Property: Dear, your five-star praise makes Hengtong Hotel happy for a whole day. Hengtong Hotel will continue to work hard and make continuous progress. We look forward to letting you see a different Hengtong Hotel next time. I wish you a happy life o(*-▽-*)プ Our prices will be discounted from time to time, please pay more attention to us. I wish you a happy journey!
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Sep 12, 2024
The elevator is convenient and fast. It is convenient for the deliveryman and I don't have to go downstairs to get the takeaway. It is a good review.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Guest User
Standard Double Room
Stayed in Oct 2024
Solo travelers
1 review
Outstanding
Posted on Nov 10, 2024
Very good, very good, service attitude is also very good
Original TextTranslated by Google
Response from Property: We are very glad that you had a wonderful holiday in Hengtong. Your review is the best affirmation and encouragement for our service. We have been working hard and look forward to meeting you every time. I wish you a happy life.