Hanxuan International Apartment (Guangzhou Luogang Xiangxue Metro Station) Reviews
Hanxuan International Apartment (Guangzhou Luogang Xiangxue Metro Station)
Room 832, 8F, Building 1, Ruifeng Center, Huangpu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Hanxuan International Apartment (Guangzhou Luogang Xiangxue Metro Station) Guest Reviews
4.3/5
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.3
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All reviews(69)
Positive reviews(65)
Reviews with photos/video(7)
Clean and tidy(15)
Awesome stay(13)
Classy environment(6)
Large rooms(4)
Great value for money(4)
Easy to get around(4)
Convenient location(3)
Great location(1)
Negative reviews(4)
Rajesh
Light Luxury Queen Room
Stayed in Oct 2023
Business travelers
1 review
2.7/5
Posted on Nov 20, 2023
Not went stay as expected….especially the cleanliness.
Guest User
Light Luxury Queen Room
Stayed in Apr 2023
Travel with friends
4 review
3.0/5
Posted on May 1, 2023
The hygiene of the room is really poor and the floors are old. Same as ghetto. I won’t dare to go there again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will also inform relevant departments to improve service quality. Looking forward to visiting again!
Guest User
Light Luxury Queen Room
Stayed in Sep 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 14, 2022
It is more convenient. The staff will take the initiative to explain the room type and show us the room. We are very satisfied with the design of the room. It is unique and cost-effective. The window ventilation effect is very good. The front desk staff is enthusiastic. There is also a large window and the air is very good. Staff The service is very patient. Awesome, there are many delicious restaurants downstairs and a movie theater. It is very convenient to eat, drink and play. The hotel facilities are also very complete, including all the necessary toiletries! Looking forward to your next stay. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are glad that you have made a positive evaluation of our hotel. Our aim is to provide every guest with consistent high-quality service to meet your expectations. I believe that with your support, we will continue to improve our service quality to ensure that every trip and stay you have is an unforgettable experience. We sincerely look forward to your visit again!
Guest User
Duplex Deluxe Room (Double bed) (Fridge)
Stayed in Sep 2022
Couples
4 review
1.0/5
Posted on Sep 12, 2022
Hygiene: Poor. The bathroom is too small and smells bad.
Service: Call for check-out at 1 o'clock
Environment: Poor, can't see outside
Original TextTranslated by Google
Response from Property: It’s no problem for 10 people to enter the bathroom at the same time. I don’t know how big you want to be satisfied. The normal check-out time is 12 o’clock. Every room has windows. Do you think you can’t see the outside on the first floor of the duplex? You stayed twice and gave two bad reviews. It was really bad. Why did you come back after a while after giving a bad review the first time? Are you looking for malicious negative reviews to make your presence felt? Please find another apartment to stay next time. The store cannot afford to accommodate you! ! !
Guest User
Duplex Deluxe Room (Double bed) (Fridge)
Stayed in Jan 2022
Business travelers
1 review
3.2/5
Posted on Jan 30, 2022
The hygiene is so bad. The gray sofa is stained with hundreds of colors and is not cleaned. The ground was covered with melon seed shells, and the tatami in the attic room was covered with a layer of dust.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will also inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Ajinxuan
Light Luxury Queen Room
Stayed in May 2022
Business travelers
1 review
4.0/5
Very Good
Posted on May 5, 2022
After changing rooms three times, the exhaust fan in the bathroom could not be turned on. Some door locks were broken, and some air conditioners and TVs were broken. The guy at the front desk was very happy to change rooms. Overall, it was okay. The requirements were not high anyway.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will also inform relevant departments to improve service quality. Looking forward to visiting again!