Guangzhou Seaman Hotel Reviews
Guangzhou Seaman Hotel
No.218 Middle Jiangnan Avenue, Haizhu District, Guangzhou, Guangdong, 510250, ChinaView Hotel Details
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1 night
Guangzhou Seaman Hotel Guest Reviews
4.7/5
Outstanding
1743 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1743)
Positive reviews(1713)
Reviews with photos/video(749)
Friendly front desk staff(420)
Easy to get around(355)
Close to metro(192)
Convenient for shopping(136)
Delicious breakfast(86)
Convenient parking(60)
Stayed multiple times(28)
Great swimming pool(19)
Negative reviews(30)
Xavier79
Deluxe Room (2 beds)
Stayed in Oct 2024
Family
1 review
Outstanding
Posted on Nov 16, 2024
Fabulous service and allowed me for late check out. The location is fabulous and close to the MRT station and shopping malls.
Response from Property: High mountains and flowing water meet true friends, sailors would always be by your side, our enthusiasm remains unchanged, remember to come back and see us!
Guest User
Superior Queen Room
Stayed in Oct 2024
Family
2 review
Outstanding
Posted on Nov 17, 2024
Free snacks in the lobby 💕
Response from Property: 感謝您對我們海員賓館的支持，我們看到您對我們的評價很開心，我們將堅持這份熱情，真摯的為每一個客人服務，讓客人感受到温馨、舒適的入住體驗，感受到家的温暖，希望您常回家看看，期待您的再次光臨！
志玮
Parent-child Room
Stayed in May 2024
Family
3 review
Outstanding
Posted on Jun 21, 2024
The location is so convenient as it's close to the metro and eateries area around the hotel. In addition, the hotel serves a few amenities such as a swimming pool, a in-house restaurant and a convenient store just beside the hotel. Walking out of the hotel, directly is just a few steps away from a shopping mall.
They even help me arrange my cruise booking with their company cruise despite having no mainland number. Thanks!
Glad that I enjoy my stay, I even came back to the same hotel after visiting other cities in china during my entire trip in china. Hope you can always maintain top notch services, and all the best!
Response from Property: Thank you for your support to our seafarer hotel, we are very happy to see your evaluation of us, we will persist in this enthusiasm, sincere service for each guest, so that guests feel warm and comfortable check-in experience, feel the warmth of home, hope you often go home to see, look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Oct 2024
Couples
2 review
Posted on Nov 21, 2024
Great location! Close to the bus and MRT stations and close to restaurants and shops. Key note there is a convenience store right next to the hotel and walk across the strip and you're in a shopping centre.
Free laundry service on level 4 however there are only 2 washers and dryers... so you need to get in nice and early or very late in the night to have them free.
Response from Property: Dear guest: sorry that I didn get your five-point praise. Just like in life, there will always be some regrets before progress can be made. Thank you very much for your sincere sharing and stay experience. The hotel has always been adhering to the original intention of providing high-quality services to guests. Every Haiyou provides the warmest service experience. Looking forward to your visit again!
Poonyada
Superior Queen Room
Stayed in Sep 2024
Business travelers
13 review
Outstanding
Posted on Nov 7, 2024
good location room very nice good view very convinient they have shuttle bus to canton fairs
Response from Property: High mountains and flowing water meet true friends, sailors would always be by your side, our enthusiasm remains unchanged, remember to come back and see us!
David
Superior 2-bed Room
Stayed in Feb 2024
Couples
6 review
Great
Posted on Mar 9, 2024
Near metro Jiangnanxi. Take exit A instead of B. Exit A has an upgoing escalator but no down escalator.
Around hotel, a lot of food. Room has no heating. A bit cold.
Noise from street cars horn can be heard. This problem is every where in china.
If you have luggage and travelling by subway, not so good as there is no lift or escalator going down. Have to lug down 4 flights of staircase.
Response from Property: Dear guest, first of all, thank you for taking the time to leave a review here! We are deeply sorry for your experience during your stay at the hotel. We are very sorry for the bad stay experience you had. We will work hard to improve the areas that we did not do well. Your valuable opinions are very important to us. We have reported them to the leaders of the relevant departments. The hotel leaders attach great importance to them. We hope that you can book this hotel again so that we have the opportunity to improve and provide better services.
Loo
Parent-child Room
Stayed in Jul 2024
Business travelers
5 review
Posted on Aug 21, 2024
Everything is fine , just only I booking for 3 pax room, the room is too small for 3 pax, nearly not more room for working if put a extra bed in it.
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興海員能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，希望下次能看到您的五星好評！熱切期待您的再次光臨！
seanhsl
Business Room (2 beds)
Stayed in Jan 2024
Family
19 review
Very Good
Posted on Feb 18, 2024
We had a great time staying at this hotel. Very close to subway station. Convenient store downstairs. Shopping mall right beside the hotel. The hotel can improve a little more by serving more western style food at breakfast to attract more foreigners. Will definetly stay here again when we goto Guangzhou next time^^
Response from Property: Thank you for your support of our Seaman Hotel. We are very happy to see your evaluation of us. We will maintain this enthusiasm and serve every guest sincerely, so that the guests can feel a warm and comfortable stay and feel the warmth of home. We hope you will come home often and look forward to getting your 5 little stars next time!
Dalaina
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
23 review
Very Good
Posted on Aug 3, 2024
The room is so humid that the bed is almost wet. Being so humid makes you feel uncomfortable. So ask from workers how to reduce humidity.
Response from Property: Thank you for your comments, we apologize for your comments, any questions can be contacted at any time, you did not tell us directly can not know the true situation, thank you!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
10 review
Very Good
Posted on Jun 28, 2024
Room are clean, quite, comfortable. Beside the hotel are mall, many shops and restaurants. The hotel's restaurant is also good, price is reasonable, service are good. Also near shopping street and local apartments complex that you can walk to know how the local life is .
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad that Seafarers can bring you a wonderful time on your outing. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and hope to see your five-star praise next time! We look forward to your visit again!
ChinRachel
Superior 2-bed Room
Stayed in Nov 2023
Couples
13 review
Outstanding
Posted on Dec 30, 2023
Location is great for metro, food n shopping…easy to get taxi, the room is spacious n clean, the reception Lily is very polite n helpful
Response from Property: Dear guest: Hello! Thank you so much for staying at Guangzhou Seafarer Hotel! A gentle smile, a satisfied comment, like the warm winter sun, the summer breeze, gives us hope and motivation, carrying our tireless expectations for you, thank you for your praise and support, thank you for accompanying you all the way ~~
Guest User
Childlike Zoo Family Room
Stayed in May 2023
Family
1 review
Outstanding
Posted on Jun 22, 2023
We booked a themed room and my kids love it. There are lots of toys and the room is very kids friendly. There are slippers, bathrobes and bathtub for kids, which is super kids friendly. When checked out, we also received a panda bear plush toy! This is a great souvenir for my son.
6/8
Response from Property: Your comments also let us see very moved it, see is from the heart of our satisfaction! We hope to be able to provide you with the same service as before, making your visit to the Seafarer feel like home. Looking forward to seeing you again! Waiting for you!
Vipin kapoor
Superior Queen Room
Stayed in Nov 2023
Business travelers
2 review
Outstanding
Posted on Dec 12, 2023
The hotel have good location . It’s just outside metro station just one minute walk. The front desk they give very warm welcome . Smile on the face . The room is very comfortable and very good. Front desk also very nice and clean . Love to stay in this hotel . I give them 5 star .
Response from Property: Thank you for your support to our Seafarer hotel, we are very happy to see your evaluation of us, we will adhere to this enthusiasm, sincere service for each guest, so that guests feel warm and comfortable stay experience, feel the warmth of home, hope you often go home to see, looking forward to your visit again!
Cony Je
Business Double Room
Stayed in Oct 2023
Couples
1 review
Outstanding
Posted on Nov 20, 2023
Great location. A lot of eateries and malls surrounding the hotel. Great front desk service.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
Tim hui
Business Double Room
Stayed in Mar 2023
Travel with friends
19 review
Outstanding
Posted on May 1, 2023
It is very good hotel, good hygiene and very close the MTR station very convenient
Response from Property: The sky is blue because of you, the clouds are elegant because of you, all the good, because of you! Thank you for your full score comments. Your love is the driving force for us to continuously improve our service. We look forward to our next appointment with you!