Santorini Hot Spring Resort

Santorini Hot Spring Resort Reviews

Santorini Hot Spring Resort

No.112 Wenquan East Road, Conghua District, Guangzhou, Guangdong, ChinaView Hotel Details
Santorini Hot Spring Resort
Santorini Hot Spring ResortSantorini Hot Spring ResortSantorini Hot Spring Resort
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Santorini Hot Spring Resort Guest Reviews

4.3/5
1243 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(1243)
Positive reviews(1167)
Reviews with photos/video(615)
Classy environment(270)
Relaxing hot springs(211)
Perfect for kids(128)
Well designed(76)
Friendly front desk staff(57)
Garden view(16)
Has facilities for children(14)
Clean pool(14)
Negative reviews(72)
@Tauana
Trendy Pool-View Double Bed Room With Private Tub
Stayed in Aug 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 18, 2024
My stay at the Santorini Hot Springs Resort was absolutely wonderful! The room was spacious, romantic, and incredibly comfortable, offering a true slice of Santorini Island in Greece. The private pool in the room was a luxurious touch, perfect for a relaxing and intimate experience. The entire atmosphere was picturesque, with beautiful views and a serene environment that made it feel like a true getaway. The breakfast and buffet were delightful, offering a great variety of delicious options to start the day right. The public pools were well-maintained and provided a fantastic experience, while the service was impeccable, ensuring that every moment of our stay was perfect. I highly recommend this resort for anyone looking to escape into a little piece of paradise!
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6/9
Response from Property: Dear guests, Welcome to SANTORINI HOT SPRING RESORT. You are so beautiful!Your satisfaction is the pleasure of the hotel,We'll keep trying!Looking forward to seeing you next time~Have a nice day
Kimberly Kong
Superior Twin Room With Private Tub
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Very spaces and have in room hotspring 🛁, good breakfast and very good hot springs pools to enjoy where you can spend all time within hotel premises
Response from Property: Dear guest, thank you for sharing your stay experience. We look forward to bringing you more surprises during your next visit. Wishing you a happy life! Guangzhou Santorini Hot Spring Resort
Alex Dewitt Bukater
Trendy Duplex Double Bed Room With Private Tub
Stayed in Aug 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Sep 5, 2024
Was a good experience. Nice room, privet tub, Helpful and polite employees. But the only problem is the breakfast; only with Chinese options. There is a Mc Donald in front of the hotel was a good option during my trip to Santorini resort.
Response from Property: Dear guest,Thank you for sharing your stay!have a nice day~See you next time
Guest User
Superior Twin Room With Private Tub
Stayed in Nov 2023
Family
8 review
4.5/5
Great
Posted on Jan 3, 2024
A pleasant stay ideal for family. We stayed in a family room which was very spacious and easy location for springs. The hot tub was fantastic with a nice view. There is a good range of hot springs however the wave pool wasn't open which my children were disappointed by. The food was okay. An acceptable range for different tastes both Chinese and a few western choices. As the place is a bit old it's a little tired in places but I would go again for the lovely photo opportunities, great room and good atmosphere.
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Response from Property: Dear customer, hello! Thank you for your thoughtful feedback on us. We are glad that you had a pleasant vacation in Santorini. The estate is designed with a Greek Aegean style design concept and enjoys the world's rare radon containing baking soda hot springs, with a blue and white Mediterranean style. It is known as the "Santorini of the East". Santorini Hot Springs Estate has always been committed to providing every guest with high-quality service and a comfortable environment, Your satisfaction is a great affirmation of us! Looking forward to your next visit! Wishing you a happy life! Santorini Hot Springs Resort
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Vikram Singh
Deluxe Double Bed Room With Private Tub
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Nice and clean rooms, hot spring view is so natural. Hotel staff was so friendly.
Response from Property: Dear guests : Thank you very much for your choice and comments to share, your trust and satisfaction is our driving force, sincerely thank you for your support! Santorini Hot Spring Resort
JJJZZZ
Dome Skylight Double Bed Room With Private Tub
Stayed in Sep 2023
Couples
14 review
2.7/5
Posted on Sep 10, 2023
It is a pretty picturesque resort, but sadly a lot of facilities and areas were closed for the summer for example hot springs and sauna room. It was dark and deserted at night. The private pool wasnt clean. The breakfast was average. The public pools and hotsprings were relaxing, but id like more variety. I really liked the theme of the room and surrounding areas.I might give it a try again in winter. But i dont recommend it in summer if you want the full experience..
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret any shortcomings. Your valuable opinions are very important to us. We will continue to improve hotel facilities and strengthen staff training. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
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Mahmoudmuj
Deluxe Double Bed Room With Private Tub
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very 👍
Response from Property: 謝謝親的嘉許,感激滿滿!您的滿意就是我們酒店的動力,無需贅言,常來就好~期待與您的下次遇見。廣州聖託利温泉莊園
Guest User
Deluxe Twin Room With Private Tub
Stayed in Feb 2025
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel is decorated in Mediterranean style, clean, with green plants and good night lighting. It is pleasant to walk in the community and enjoy the various room types. The receptionist, a little girl, enthusiastically showed us the room type and upgraded us to a small suite for free. The small suite was spacious, clean and comfortable. It was just that the guests next door were playing cards and talking, which affected our rest. The water quality of the hot springs in the room and the public area was clear, and the skin was smooth and the body felt good after soaking. It is worth re-spacing.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您在旅途中選擇入住聖託利温泉莊園。聖託利温泉莊園秉承24小時隨時隨需服務,時刻為您提供卓越服務。很高興獲悉我們英才們的貼心服務令閣下感到滿意,我們定必與“小兒”分享您的美言。期待您下一次蒞臨聖託利温泉莊園時,我們能有幸為您帶來更多的驚喜體驗。聖託利温泉莊園
Guest User
Deluxe Double Bed Room With Private Tub
Stayed in Feb 2025
Couples
28 review
4.3/5
Very Good
Posted on Feb 15, 2025
As soon as I checked in, the front desk helped me upgrade the room. The housekeeper also added WeChat in advance to answer any questions. The environment is better than expected. The room has its own hot spring pool. You can use the water card to fill the water. You can soak in it for about an hour. After bringing a disposable hot spring bag (you must bring this), the overall experience is not bad. The only shortcoming is that the hotel's various instructions are not very clear, but at this price, the cost performance is good, and there are many restaurants around.
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Original TextTranslated by Google
Response from Property: Guangzhou Shengtuoli Hot Spring Manor adheres to the 24-hour service anytime and anywhere, and always provides you with excellent service. We look forward to your next visit to the manor, and we will be fortunate to bring you more surprises. I wish you a happy life! Guangzhou Shengtuoli Hot Spring Manor
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Liangliang
Deluxe Twin Room With Private Tub
Stayed in Feb 2025
Family
7 review
2.0/5
Posted on Feb 11, 2025
The hotel is old, the facilities and hygiene are very poor, the pool is full of yellow and black stains, which can't be washed off! The output of hot spring water is also very scarce, less than half of the pool is filled in an hour! The outdoor pool also smells like urine! No wonder Conghua Hot Spring has more and more negative reviews!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!很抱歉這次入住沒有超越您的期望,同時也很感謝您對我們酒店提出了意見。對於您提出的反饋,我們非常重視並已馬上展開自查自糾。同時,我們非常希望向您瞭解更多具體情況,若您願意與我們聯繫,給我們一個瞭解您具體入住體驗的機會,我們定將積極跟進改善。祝生活愉快!廣州聖託利温泉莊園
Guest User
Deluxe Twin Room With Private Tub
Stayed in Feb 2025
Travel with friends
3 review
3.7/5
Posted on Feb 15, 2025
When checking in, I was told that my ideal room type was not available, which was a bit disappointing😢. Liang Huanling at the front desk listened to my request very patiently and upgraded me to a more comfortable room according to my preferred room type🤩. I am very grateful. This accommodation experience was super great👍🏻👍🏻👍🏻 This is a real hot spring, which allowed me to experience the real soda hot spring. I came here just for the hot spring. Unfortunately, some guests in the outdoor hot spring were not very civilized (practicing singing and rubbing mud loudly in the hot spring pool), which made this a bit unpleasant. Fortunately, each room in Santoli has an independent hot spring pool, so you can go back to your room and enjoy the real hot spring quietly.
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6/7
Response from Property: Dear guest: Hello. Thank you for choosing to stay at Guangzhou Shengtuoli Hot Spring Manor and taking the time to provide feedback on your stay. We attach great importance to the feedback of every guest. We have shared your valuable opinions with the hotel management and relevant departments as soon as possible. We look forward to your visit again, so that we have the opportunity to provide you with a better stay experience! Guangzhou Shengtuoli Hot Spring Manor
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Guest User
Superior Twin Room With Private Tub
Stayed in Feb 2025
Family
1 review
4.8/5
Amazing
Posted on Feb 9, 2025
The room and the pool are big enough, the environment is simply invincible! It would be more perfect if there were more types of hot springs outside
Original TextTranslated by Google
6/8
Response from Property: 您好,非常高興您在我們酒店度過了美好時光!在忙碌的生活中,您選擇了聖託利温泉莊園,我們將竭盡全力讓您滿意。您的信任和滿意是我們前進的動力,真誠感謝您的支持!廣州聖託利温泉莊園
Guest User
Superior Twin Room With Private Tub
Stayed in Feb 2025
Family
2 review
1.0/5
Posted on Feb 8, 2025
It is dirty and messy. Among the many hot spring hotels I have visited in Conghua, this one has the worst environment and facilities. There are only about a dozen pools open. It is basically occupied by elderly people and is very uncivilized. The place is too small and the repairs are not in place. Very bad experience. Facilities: Dilapidated Hygiene: Hair can be seen everywhere, and cleaning is not done properly Environment: dilapidated, very little space for activities, only more than a dozen hot spring pools are open, too many fallen leaves in the hot spring pools and the water is turbid Service: The parking lot is far away, there is no one to pick us up, we walked about 1 km on our own, the room was not clear and we spent a long time looking for it
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Original TextTranslated by Google
Response from Property: 新年好~感謝您選擇入住廣州聖託利温泉莊園並花費寶貴的時間對您本次入住提出反饋意見。 在您的意見中,我瞭解到您本次的入住體驗並不理想,對此,請接受我們最誠摯的歉意。我們高度重視每一位賓客的反饋,我們已經第一時間和酒店管理層及相關部門分享了您的寶貴意見,我們會不斷改善並努力提高,為每位到店賓客提供更貼心、更優質的服務!祝您生活愉快!廣州聖託利温泉莊園
Guest User
Superior Double Bed Room With Private Tub
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The kids were very happy. The room should have floor heating, it was so hot, but it was really comfortable with a yard, very happy! Very cost-effective, real hot spring
Original TextTranslated by Google
Response from Property: 廣州聖託利温泉莊園秉承24小時隨時隨需服務,時刻為您提供卓越服務。期待您下一次蒞臨莊園,我們能有幸為您帶來更多的驚喜體驗。祝生活愉快!廣州聖託利温泉莊園
Guest User
Guestroom (Double bed)
Stayed in Feb 2025
Family
1 review
0.7/5
Posted on Feb 3, 2025
How to say it, I stepped on a thunder. If I can give a lower score, I will never give 0.5 points. The first is that the service is very poor. I called the front desk to ask the battery car to pick us up to the parking lot. The driver saw us at the door of the room and was about to go out. As a result, when I went back to the room, he had left. I called back and waited for 10 minutes but he still didn't come. The battery car driver's service is generally very poor. The second is that the hot springs are very poor. Most of the hot springs are pure hot springs, with fewer categories and many of them are cold and dirty. You can see the dirt floating in the water. I guess they haven't washed it. The third is that the environment is quite satisfactory. It's just that the battery car will shuttle quickly in it, and the hotel parking lot is a bit far away. The hot spring pool in the room is quite dirty. There are 3 rooms in the diamond suite, and one room can't turn on the water. I won't talk about breakfast. It may be personal taste. Anyway, I ate a bite and went to McDonald's outside the door. In the end, I can only say that there is a reason why there are few people in this hotel.
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Original TextTranslated by Google
Response from Property: 新年好~很抱歉!我們此次提供的入住服務未能令您滿意,獲悉您提及的情況後,我們十分重視,已展開自查和加強對員工的培訓,若您方便,歡迎致電或通過攜程與我們聯繫,告知我們更多的詳情,我們將不勝感激並定將改進,以期為客人提供更優質的服務體驗。希望有機會能再次為您服務!新的一年祝您巳巳如意!廣州聖託利温泉莊
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