Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station)

Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station) Reviews

Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station)

No.118 Shangjiao Village Section of No.105 National Highway, Luoxi New City, Panyu District, Guangzhou, Guangdong, 511431, ChinaView Hotel Details
Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station)
Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station)Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station)Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station)
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Lavande Hotel (Guangzhou Panyu Changlong Xiajiao Subway Station) Guest Reviews

4.6/5
Very Good
1943 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1943)
Positive reviews(1862)
Reviews with photos/video(173)
Classy environment(193)
Friendly front desk staff(134)
Awesome amenities(100)
Convenient parking(78)
Many amenities(75)
Easy to get around(68)
Large rooms(60)
Great location(40)
Negative reviews(81)
Guest User
Superior Double Room (No window)
Stayed in Dec 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Dec 19, 2023
PQ…………
Guest User
Superior Queen Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 14, 2024
Very clean, very close to Guangzhou South Station The front desk staff is well trained and very enthusiastic The three front desk staff provided me with a lot of help I only remember the names of Xiao Xie and Xiao Wei, and I don't know the name of the other beauty I will stay here again when I go to Guangzhou next time
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Chengduertiao
Superior Queen Room
Stayed in May 2024
Business travelers
6 review
4.7/5
Amazing
Posted on May 11, 2024
For business trips, Lavande and Atour have always been the first choice. Trustworthy brands and quality. The location is easy to find, parking is convenient, close to the subway station, and there are many takeaways. The service is also warm and thoughtful. I have two suggestions. First, the price of the king-size bed room without window can be more favorable. Second, the toilet seat in the room is broken and shifting. I hope it can be discovered and repaired in time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel lobby is spacious and bright. The rooms are not very big but very clean. If any problems arise, the front desk handles them promptly with a polite and enthusiastic attitude. I have to mention a young lady named Huang at the front desk. She was polite, friendly and provided thoughtful service.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
jiangn2
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
23 review
3.5/5
Posted on Feb 27, 2024
I used to approve of Lavande Hotel, but I don't recommend this one at all. It's very run-down and dirty. I suggest it be renovated. The price is not worth it at all. It's very convenient to have a parking lot.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the bad stay experience you have brought to us. We would like to express our sincere apologies! The hotel has recently been renovating all rooms in a planned manner. At present, the renovation of the public area and the partial renovation of some rooms have been completed! All colleagues in the hotel look forward to your visit again!
Guest User
Business Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Miss Xie and Miss Huang at the front desk are very enthusiastic, and the children really like chatting with the sisters at the front desk. Complete facilities, hygienic and clean, environment of grace Service: prompt The breakfast is rich and delicious, and there is yogurt
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Anonymous User
Premier Romantic Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 13, 2024
The room is big, clean and tidy, the bathtub is also big, the front desk service is very good, I left something behind when I checked out, and the front desk contacted me immediately, 👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Guest User
Family Room
Stayed in Dec 2023
Family
10 review
1.0/5
Posted on Dec 16, 2023
First of all, I am a very lazy person to write reviews, but this time I must review this Lefeng Hotel. It is worth praising that the attitude of the front desk staff is still very good and polite. Other aspects are one! No! Yes! Place! After playing in Chimelong and walking for a day, I was too tired and didn't want to change. The room is very poor, and the decoration quality is almost the same as the rental room for escape in the movie. It may be decorated according to the color of Lefeng. The other materials are too poor. In terms of hygiene, there may be no way to make the carpet dirty, but why are your bathroom, glass, sink, and toilet dirty? Half of the shower head does not produce water, and the water pressure is naturally very high where the water comes out, which hurts the body. There is also a magic cotton on the air conditioner. Whether it is turned on or not, the noise is very loud. It is disgusting that the toilet has not been cleaned for a long time! The luggage cart is extremely difficult to push!
Original TextTranslated by Google
6/13
Response from Property: Dear guest, hello! We are very sorry for the inconvenience and displeasure caused to your stay. We would like to express our sincere apologies to you! We have instructed the relevant departments to seriously deal with and rectify the hygiene issues you raised. All colleagues in the hotel look forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 9, 2024
Beautiful environment, convenient parking, free rooms Facilities: complete Sanitation: very good Service: very thoughtful Recommended to stay at W
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Guest User
Superior Double Room (No window)
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Hygiene: Good Facilities: OK Environment: New Service: Good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2023
Business travelers
5 review
1.0/5
Posted on Dec 21, 2023
The experience this time was very bad. I have stayed in so many hotels, and the experience of a Lavande that costs nearly 300 yuan a night is similar to that of a small hotel that costs about 100 yuan. On the night of check-in, the elevator was damaged, so I had to brave the cold wind, carry my heavy luggage around to the back of the building, take the freight elevator, and go up and down dirty stairs to get into the hotel room. Forget it, the hair dryer is dirty and the wind power is weak. One of the lights in the room is broken. The reading light shines in your eyes from above your head like a flashlight. If you don't turn it on, the room is too dark. I thought there was a light beside the bed, but the result is It's bad. I asked the front desk how to open it and it still didn't work, but it still didn't work. The room had a peculiar smell, so I had to open the window and turn on the air purifier to get some ventilation. It was cold! You ask me why I don’t change rooms? I'm so tired from the business trip. How can I stand up to the hassle after taking out everything? I had to make do with it. I couldn't sleep in the middle of the night and I was so angry that I ordered a luxury pair! I stayed in the city the night before, which was convenient and the housing experience was okay, but it was too far away from the market and the surrounding environment was too bad. I thought I would spend dozens more yuan to live comfortably, but I ended up feeling angry and didn't even get an apology. I don't blame the front desk, the ladies at the front desk are just performing their duties, it's their leader who is cold, rigid and unreasonable. Maybe they look down on small customers like us. I won’t stay here again!
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very sorry for the inconvenience and dissatisfaction caused to your stay! On behalf of the hotel, we would like to sincerely apologize to you! Due to a temporary water pipe burst in the hotel, the elevator temporarily failed. Our engineering staff immediately repaired it, and we also arranged front desk staff to lead every guest to our freight elevator, which we also put on each floor. Guide instructions, so we care about every guest's feelings throughout the entire process. All the hotel staff look forward to your visit again!
Anonymous User
Premier Romantic Room
Stayed in Dec 2023
Business travelers
27 review
2.7/5
Posted on Dec 20, 2023
Giving one point is too much. Avoid this hotel. There is no hot water for showering. The room attendant said to open all the taps for half an hour. Then the waterproofing is very poor. The auntie kept mopping the floor. After an hour, I could barely take a shower. I don't recommend this hotel at all.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the inconvenience and displeasure caused to you by the hot water problem. On behalf of the hotel, we would like to express our sincere apologies to you! Due to the recent cold weather in Guangzhou, the hot water circulation in some rooms is not very fast, which leads to the slow hot water in your room. When you raised the problem to us, we also followed up the whole process, and it was not as exaggerated as you said that it took an hour. All colleagues in the hotel look forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
253 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The first room the hotel gave me smelled like cigarette smoke and I couldn't live in it. Then I changed to a smaller room, but it didn't smell like cigarette smoke. I was also given a breakfast coupon as compensation.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 9, 2024
This hotel has an excellent environment, extremely convenient transportation, all kinds of facilities, and the sanitary condition is amazingly clean and tidy. Especially worth mentioning is Xiaoqiu, her service attitude is really good and makes people feel warm🌹🌹🌹🌹
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Deluxe Room (2 beds)
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Xiaoqiu's thoughtful service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!