Movie Hotel (Guangzhou Pazhou Exhibition Center Store) Guest Reviews
4.7/5
Outstanding
562 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(562)
Positive reviews(533)
Reviews with photos/video(45)
Classy environment(31)
Awesome amenities(28)
Convenient parking(23)
Good audiovisual experience(21)
Friendly front desk staff(17)
Easy to get around(13)
Perfect for business trips(5)
Stayed multiple times(4)
Negative reviews(24)
Antel18
Hollywood Movie Double Bed Room
Stayed in Jun 2023
Couples
16 review
4.2/5
Very Good
Posted on Aug 10, 2023
Good hotel. Clean, comfortable and good service
Response from Property: 老鐵,感謝您對小影的喜愛,期待您的再次光臨,祝您旅途愉快
Vcc213
Queen Room
Stayed in Feb 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Mar 17, 2023
good!
Response from Property: 老鐵,感謝您對小影的喜愛,期待您的再次光臨,祝您旅途愉快
Guest User
Hollywood Movie Double Bed Room
Stayed in Jul 2024
Couples
46 review
1.0/5
Posted on Jul 28, 2024
I left a pair of yeezy slippers in the hotel. I called the store and they didn’t admit it was there. They were on the right side of the bed and I couldn’t find them. The service was terrible. Please don’t stay here. You can’t find anything left in a hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your shoes were left in the room because the guest room aunt was busy and forgot to tell the front desk. She found them yesterday and contacted you as soon as possible. Generally, the hotel will contact the guest to see if they need it before disposing of any items left behind by guests. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
7xiaobaobei
Queen Room
Stayed in May 2024
Business travelers
5 review
4.0/5
Very Good
Posted on May 10, 2024
good, very good, excellent.
Original TextTranslated by Google
Response from Property: A beautiful day starts with your 5-point praise. It is a great honor for Xiaoying to be your home on your journey. I believe that satisfaction is just the starting point, and surprise and touching are our ultimate goal. Xiaoying welcomes you to visit often and wish you a pleasant journey!
Anonymous User
Oscar Movie Double Bed Room
Stayed in May 2024
Business travelers
160 review
1.5/5
Posted on May 11, 2024
There is a smell of sewer as soon as you enter the room. There is a cheap and strong unpleasant so-called aroma of air freshener in the public passage of the guest room area. Perhaps to cover up the smell of sewer, the whole hotel environment is very messy, the elevator is old and does not display the number of floors. The only good thing about the surrounding area is that there is a large parking lot, but the hygiene is very poor and the personnel are very complicated. It is close to the avenue and it is very noisy to open the window of the hotel room. The facilities are relatively old because they are a certain number of years old. There is one good thing that the projected movie is not bad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! We are deeply sorry for the poor experience you had during your stay. We will face the problem and actively improve it! We will continue to work hard to provide you and more guests with better and more personalized services. We will continue to improve the hotel's services and facilities. I hope that you will have a different experience when you stay next time. We will do our best to provide you with perfection and continuously improve the quality of service. We sincerely look forward to your visit again.
ln.Lin🇨🇳
Queen Room
Stayed in Feb 2024
Business travelers
1 review
3.2/5
Posted on Feb 24, 2024
Odor, other than that it's ok
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
C&W
Oscar Movie Double Bed Room
Stayed in Sep 2023
Couples
5 review
4.0/5
Very Good
Posted on Oct 4, 2023
Overall, it's pretty good. The room was cleaned very well. If you have any problems with the equipment, call the front desk and they will immediately send relevant personnel to deal with it. The price is relatively cheap and the location is okay.
Original TextTranslated by Google
Response from Property: Dear: Thank you for your support and praise for our Xiaoying. The hotel has convenient transportation, which is very convenient for both tourism and business travel. It allows every guest who steps into Xiaoying to truly experience the charm of the personalized movie-themed hotel. Your support is the direction of our efforts. We look forward to your stay again and wish you a happy life!
Ivan
Oscar Movie Double Bed Room
Stayed in Mar 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Apr 6, 2024
The facilities are pretty good, the hygiene and soundproofing are good, and the air freshness can be improved. The front desk service and housing service department are good. The roses prepared are a surprise
Original TextTranslated by Google
Response from Property: Thank you for spending your precious time to share your stay experience. Xiaoying feels extremely honored to serve you. It is Xiaoying's unremitting pursuit to get your recognition! We will definitely carry out the purpose of the service industry to the end, insist on not forgetting our original intention, and welcome your next visit with full passion!
Renminggang
Queen Room
Stayed in Mar 2024
Business travelers
97 review
1.0/5
Posted on Mar 21, 2024
The front desk service is very bad. They start to speak out when they don't agree with something. Can't consumers give some suggestions? What kind of hotel is this? What kind of service is this? They even threaten consumers. The front desk service is very bad, very bad, very bad, very bad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We have contacted the relevant departments to understand the problems that occurred during your stay. We are deeply sorry for your experience during your stay. The management method of our hotel is to prohibit take-out delivery to the floor. First, it is to prevent strangers from entering the guest room floor, and second, it is exempt from food safety. The guest took the initiative to come down to get it, indicating that this food is non-hotel food that the guest planned to bring into the room. We have set up a take-out storage table in the lobby on the first floor of the hotel. If there are special circumstances, please inform the front desk. We will handle it properly according to the actual situation. The hotel will strengthen the training of front desk staff. If you come here next time, I apologize to you again. I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Minmin
Queen Room
Stayed in Sep 2023
Couples
10 review
5.0/5
Outstanding
Posted on Sep 17, 2023
The room was a pleasant surprise, with a window. The projection was very good for watching movies. You can watch any movie for free! Very good, and there is also breakfast! Late check-out and free parking!
Original TextTranslated by Google
Response from Property: Dear: Thank you for your support and praise for our Xiaoying. The hotel has convenient transportation, which is very convenient for both tourism and business travel. It allows every guest who steps into Xiaoying to truly experience the charm of the personalized movie-themed hotel. Your support is the direction of our efforts. We look forward to your stay again and wish you a happy life!
Guest User
Hollywood Movie Double Bed Room
Stayed in Dec 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Good facilities and good hygiene
Original TextTranslated by Google
Response from Property: A beautiful day starts with your 5-point praise. It is a great honor for Xiaoying to be your home on your journey. I believe that satisfaction is just the starting point, and surprise and touching are our ultimate goal. Xiaoying welcomes you to visit often and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 23, 2023
The hotel environment is good; the screen is big, and the space is wide, much larger than ordinary hotels, good reviews! I will come again next time~ The front desk lady is very enthusiastic, and I called to confirm when I arrived late
Original TextTranslated by Google
Response from Property: My dear friend, thank you very much for taking the time out of your busy schedule to evaluate your stay experience. Your affirmation brings us unlimited motivation. I wish you all the best and a happy life. We look forward to seeing you again!
Guest User
Oscar Movie Chess & Cards Suite
Stayed in Feb 2024
Couples
14 review
2.0/5
Posted on Feb 18, 2024
Fortunately, I picked a room with a movie projection. If it didn't work, it wouldn't be a good idea! I stayed for four days and three nights this time. Breakfast was from 7 to 10. On the first day, I went to the restaurant at 9:00 and there was nothing to eat. In the end, the waiter only steamed some steamed buns and the coffee was terrible. I have never tried hotel breakfast. This way, I didn’t eat again on the second or third day! There is no wardrobe, some clothes are hung on the side of the wash basin, and the space for hanging clothes is very small!

The funniest part is that you order takeout, but it cannot be delivered to your room. You have to drop it off at the lobby yourself. When the food arrives at the hotel, the hotel staff will not notify you. What kind of hotel service is this?
I will definitely never go to this hotel again
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! We are deeply sorry for the poor experience you had during your stay. We will face the problem and actively improve it! We will continue to work hard to provide you and more guests with better and more personalized services. We will continue to improve the hotel's services and facilities. I hope that you will have a different experience when you stay next time. We will do our best to provide you with perfection and continuously improve the quality of service. We sincerely look forward to your visit again.
Guest User
Queen Room
Stayed in Jul 2023
Family
4 review
1.0/5
Posted on Aug 3, 2023
The hotel was not clean, and I was infested with ***** lice after staying there for a few nights. There were also lice on my child's head.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! We are deeply sorry for the poor experience you had during your stay. We will face the problem and actively improve it! Our bedding is changed for each guest, and the replaced linens are sent to a professional laundry factory with business qualifications for many years for cleaning and disinfection. For many years, no guest has ever reported the problem you mentioned. In the hot summer, mosquitoes are easily bred in the park lawn and bushes. Please pay attention to safety. We will continue to work hard to provide you and more guests with better and more personalized services. We will continue to improve the hotel's services and facilities. I hope that you will have a different experience when you stay next time. We will do our best to do perfection for you and continuously improve the quality of service. We sincerely look forward to your visit again.
Guest User
Hollywood Movie Double Bed Room
Stayed in Dec 2023
Business travelers
25 review
3.0/5
Posted on Dec 26, 2023
I won't stay there again. I didn't fall asleep until after 2am last night. It was the noise from the disco. The audio was particularly harsh.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We have communicated with the relevant departments. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!