Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate)

Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate) Reviews

Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate)

No. 275 Nanda Road, Hecun Village, Dashi Street, Panyu District, Guangzhou, Guangdong, 511430, ChinaView Hotel Details
Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate)
Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate)Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate)Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate)
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Beman Hotel (Guangzhou Hanxi Changlong Happy World North Gate) Guest Reviews

4.4/5
929 review
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(929)
Positive reviews(862)
Reviews with photos/video(151)
Convenient location(125)
Classy environment(83)
Friendly front desk staff(63)
Close to amusement park(39)
Delicious breakfast(38)
Many amenities(12)
Easy to call taxis(12)
Delicious buffet(5)
Negative reviews(67)
Ууганбилэг Баясгалан
Business 2-bed Room
Stayed in Apr 2024
Travel with friends
2 review
4.5/5
Great
Posted on May 10, 2024
room is clean. front desk is polite and help everything. cozy. breakfast is little boring. if u stay here u have little far from metro but i use taxi 11 yuan to metro its ok for me. or i just use bicycle or bike. there is nothing to complain about.
Kaya
Business 2-bed Room
Stayed in May 2024
Business travelers
6 review
4.0/5
Very Good
Posted on May 23, 2024
"Beman Hotel Exceeded Expectations - My Happy World Trip Base"
Miaowazhongzi1
Business Queen Room
Stayed in Aug 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is decent, but the room is a bit small. I asked for a family room. I can only open two large suitcases at most, but not three. The bathroom in the hotel is also very small. Other than that, there is no problem. It is very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Jessicaxiaoxujiejie
Business 2-bed Room
Stayed in Aug 2024
Family
1 review
2.0/5
Posted on Aug 22, 2024
First of all, there was a musty smell when we entered the door. The worst thing was that my child and I had allergies on our faces and bodies after sleeping there all night. Hygiene: bad Environment: bad Service: OK Facilities: average
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your timely feedback. We hope that it has not affected your mood for this trip. We will strengthen the business training of our employees and we will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your trip. We sincerely look forward to serving you again!
ChuguoshejiDH
Deluxe Family Room
Stayed in Jul 2024
Family
31 review
3.2/5
Posted on Jul 17, 2024
Convenient transportation, you can get to Chimelong by taxi for the basic fee. The sanitation is OK, but the sound insulation is not good. You can hear the conversation in the corridor clearly. The rooms facing the street are a bit noisy
Original TextTranslated by Google
6/13
Guest User
Standard Queen Room
Stayed in Jun 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Facilities: The room is fully equipped and luxurious Sanitation: Very clean and refreshing Environment: Very close to Chimelong Water Park, a taxi is only about ten yuan Service: Very good🎉.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Budingguoguobaby
Business Queen Room
Stayed in Jun 2024
Family
4 review
3.0/5
Posted on Jul 10, 2024
I took my baby to Guangzhou, but the flight was delayed and we landed at 12:00 at night. I stayed here for a while. I forgot the room number. The room was as big as the one in the picture. The bathroom smelled very bad. There was a loud noise outside the window every few minutes. I couldn't sleep at all. We barely stayed for a few hours before leaving.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our branch and sharing your stay experience! Guests can report any related problems encountered during their stay to the front desk in a timely manner. The hotel has someone on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. Our branch is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
1 review
0.6/5
Posted on Jul 5, 2024
I have never given a bad review, but this time it really made me angry. The originally happy honeymoon trip ended in an imperfect way because of the accommodation environment. At first, we booked a double bed room for two nights on Ctrip.com. After arriving at the hotel, the front desk said that they would upgrade us to a larger room for free, and we needed to give a good review when we checked out. I thought this hotel was okay at the time, but after sleeping for a whole afternoon, I went out to play in the afternoon, and when I came back to sleep at night, I found a foreign object at the end of my foot. As a result, I lifted the quilt and saw that it was a few pieces of mouse droppings, and even got them in the quilt, on the mattress, and on my feet (the picture was taken the next morning when I found some residue on my legs). I went to wash my feet immediately. It was already 10 o'clock in the evening. We were very sleepy and even a little collapsed. After receiving our call, the hotel front desk asked the cleaning lady to come and deal with it. We watched her change the sheets and clean, and told her that there were no vacant rooms to exchange. While waiting for the aunt to clean, we also saw a few pieces of mouse droppings under the bedside table. Later, an uncle came and apologized to us, but he was not the boss. He took us to the room of the next hotel to check in first. Since it was already 11pm, we were very sleepy and we were going to Chimelong Safari Park the next day, and he was not the boss, we did not talk too much about the claim. The next morning, we called their boss again to report the matter. The boss said he did not know about it and needed to verify it with the employees. As a result, we waited until the afternoon, but did not get the boss's active reply. At this time, we had decided not to stay for another night, but to end this bad journey in advance. So, we took the initiative to communicate with the boss again about this matter and asked them to compensate for the hotel accommodation fee last night, but the boss said that it could only be discounted, not completely exempted, and even said that we had seen too many people like us and said we were blackmailing. So we could only communicate with Ctrip customer service and ask them to coordinate. The Ctrip staff was very patient, responsible, and actively coordinated the matter throughout the process, but the other boss always replied that he would never waive the bill, and even said that we could not ask us to compensate just based on a few black things, and said that they had seen too many people like this, and even said that unless the rats bit us and provided relevant evidence, they would believe it and let us complain (the relevant chat records are attached). In short, there was no apology for the matter and respect for customers throughout the process, which was in sharp contrast to Ctrip customer service. The matter ended with Ctrip admitting that it did not do a good job of supervision and management and paying us 80 yuan. Now we no longer ask the hotel to pay compensation. The purpose of writing so much is to restore the facts. Please refer to it for yourself!
Original TextTranslated by Google
Response from Property: Here's what happened. First, our hotel checks the rooms twice a day and keeps records of them, just in case some guests try to blackmail us. Let's not discuss where those black spots you mentioned came from. Regardless of whether we were right or wrong, we immediately solved the problem for you and upgraded you to a hotel next door that was 2 levels higher and twice as expensive. All these costs were borne by our hotel. You agreed to this plan at the time, but the next day you asked for compensation and asked us to let you stay for free, otherwise you would write a bad review for us. Do you think we would compromise? We will never give in to blackmailers. If we can't solve the problem, we can understand your request for free, but we immediately upgraded you to a hotel that was 2 times higher and twice as expensive, and you asked for free the next day after you stayed there, and threatened to give us a bad review if it wasn't free. Haha~~~
Guest User
Standard Queen Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 15, 2024
The environment and sanitation are really good, and the breakfast is also delicious and self-service, recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Business Queen Room
Stayed in May 2024
Booked for others
11 review
4.0/5
Very Good
Posted on May 13, 2024
It's close to the main road and easy to find. It's also close to the subway by taxi. The only drawback is that the sound insulation is not very good. The sound of vehicles on the road lasts late. The environment and sanitation are generally good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Business travelers
57 review
4.0/5
Very Good
Posted on Apr 17, 2024
The hotel is located close to Chimelong, with the north gate just across the road. It is about 1.3 kilometers to walk to Chimelong Hotel. The hotel is close to Jiaotong Avenue with heavy traffic. The hotel provides washing machines and dryers, which is convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Business 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The guy at the front desk was very nice and helped me upgrade the room for free. Overall it was very good. Full score recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
vivi&jay
Business 2-bed Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 30, 2024
I stayed here when I went to Chimelong Safari Park with my mother. It's very close by taxi, so it's very convenient to have a simple meal here in the morning and go out to play.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our branch and sharing your stay experience! Guests can report any related problems encountered during their stay to the front desk in a timely manner. The hotel has someone on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. Our branch is committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again!
Guest User
Deluxe Family Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel is very good, with a good location. You can use various taxi apps to get to the subway entrance in less than two digits. Hotel appearance: very technological, especially at night, it looks particularly good. Environment: very clean and tidy, there are hotel supplies on display at the entrance. Service: The front desk is very patient and will answer all kinds of questions for you. We stayed in the family room on the 6th floor. The room was quite large and the bed was big enough. There was no problem for 3 people. The breakfast was also very good and rich.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
First of all, the hotel is in a good location, it is convenient to go anywhere, the room is clean and the waiter is friendly
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.