Hooke Smart Hotel (Guangzhou Xintang South High-speed Railway Station) Reviews

Response from Property: Dear guests, thank you for your recognition of the hotel service. Your evaluation has been conveyed to our friends, and they are very happy! Your encouragement is our motivation. The hotel is designed by the designer who wrote many Shangri-La hotels! The style of the space is elegant and comfortable. All the rooms in the hotel have natural light, and there are no windowless rooms. The rooftop garden, the 9-meter high lobby, and the small scenes on the floors are all carefully designed, just for the elegance when you meet! It is suitable for business meetings and receiving friends. Xiaohou’s mattress is scientifically designed, moderately soft and hard, and made of exquisite materials. Some guests will buy one to take home after staying! The bedding is made of high-count cotton, and even the quilt core is made of cotton; the bath towels and towels are 100% imported yarn, soft and comfortable, just to provide a better stay experience. The toilets are all smart! Looking forward to your stay again with your family!

Response from Property: Thanks a lot! Welcome back again!

Response from Property: Thank you for your support and evaluation! You have vision! The hotel is designed by the designers of multiple Shangri La hotels! The style of the space is elegant and comfortable, with all rooms in the hotel having natural lighting and no windowless rooms. The rooftop garden, 9-meter spacious lobby, and small floor views are all carefully designed for the elegance of meeting you! It is suitable to receive business guests and friends

Response from Property: Dear guest, Xiaohoujia’s network has been fully upgraded! The internet speed is amazing, fast and stable. Whether working or watching TV shows, it goes smoothly. Dear guests, if you have anything to do, please inform the queen directly, or call the store's duty phone or call extension "0", and the queen will rush to you as soon as possible. Thank you for your support and evaluation! I wish you a happy life and all the best!

Response from Property: thank you very much for your positive feedback

Response from Property: thank you for coming welcome back

Response from Property: Thanks for your appreciating. As your beteauful word we are all happy and will always having worked hard. Welcome to come again.

Response from Property: Hello! Thank you for your favorable review of our hotel. We are very honored to serve you. Xiao Hou has always attached great importance to hygiene. When doing ward rounds, she strictly follows the procedures and never dares to slack off. She checks every level and strives to check every detail, just to serve you well and tastefully. The guest rooms in Xiaohoujia have high floors. The bamboo garden outside the window of the room you are staying in has a quiet, comfortable and comfortable garden view. You can wander, take a nap, chat with friends, overlook the distant city scenery, and see the tallest building in Xintang. During the day, you can soak in the sun and watch the clouds roll in, and at night you can sigh at the cool breeze and enjoy the incomparable night view! Opposite the hotel is Star Island Plaza, where you can find all kinds of food! Japanese, Hunan, Cantonese, Sichuan, Shaanxi, drunk goose, abalone, crayfish, Cantonese breakfast are all available; nearby RT-Mart, Guanghui Home, etc., it is a good place for shopping and eating! And the transportation is convenient, 600 meters away from the subway station, high-speed rail station, and light rail station, and only a few minutes' walk away. Now in the post-epidemic period, hotel prices have been reduced, and you can enjoy the same environment and services at half the original price. We look forward to having you and your family stay here again!

Response from Property: Hello! Thank you for your favorable review of our hotel. We are very honored to serve you. The guest rooms in Xiaohoujia have high floors. The bamboo garden outside the window of your room is quiet, comfortable and comfortable. You can wander, take a nap, chat with friends, overlook the distant city scenery, and see the tallest building in Xintang. During the day, you can soak in the sun and watch the clouds roll in, and at night you can sigh at the cool breeze and enjoy the incomparable night view! Opposite the hotel is Star Island Plaza, where you can find all kinds of food! Japanese food, Hunan food, Cantonese food, Sichuan food, Shaanxi food, drunk goose, abalone, crayfish, Cantonese breakfast are all available; RT-Mart, Guanghui Home, etc. are nearby, so it is a good place for shopping and eating! And the transportation is convenient, 600 meters away from the subway station, high-speed rail station, and light rail station, and only a few minutes' walk away. Now in the post-epidemic period, hotel prices have been reduced, and you can enjoy the same environment and services at half the original price. We look forward to having you and your family stay here again!

Response from Property: Hello! Thank you for your favorable review of our hotel. We are very honored to serve you. The guest rooms in Xiaohoujia have high floors. The bamboo garden outside the window of your room is quiet, comfortable and comfortable. You can wander, take a nap, chat with friends, overlook the distant city scenery, and see the tallest building in Xintang. During the day, you can soak up the sun and watch the clouds roll in, and at night you can sigh at the cool breeze and enjoy the incomparable night view! Opposite the hotel is Star Island Plaza, where you can find all kinds of food! Japanese, Hunan, Cantonese, Sichuan, Shaanxi, drunk goose, abalone, crayfish, Cantonese breakfast are all available; nearby RT-Mart, Guanghui Home, etc., it is a good place for shopping and eating! And the transportation is convenient, 600 meters away from the subway station, high-speed rail station, and light rail station, and only a few minutes' walk away. Now in the post-epidemic period, hotel prices have been reduced, and you can enjoy the same environment and services at half the original price. We look forward to having you and your family stay here again!

Response from Property: Dear guest, I am very sorry that I failed to give you a satisfactory stay experience and made you unhappy and unhappy. Sorry! Xiaohou apologizes to you. Xiaohou has submitted the relevant situation to the management, who attaches great importance to it, held a special meeting, and carried out a series of targeted diagnoses and improvements. At present, Xiaohou provides a simple breakfast: milk, bread, and eggs. Although simple, they are all branded, and the eggs are also free-range eggs. They are freshly cooked and hot in the morning. Although simple, they are clean, hygienic, and healthy, providing enough nutrition for a morning activity. Xiaohou's home is centrally air-conditioned, and the room temperature and air volume are default. Generally, when you just enter the room, the air volume will be relatively large due to the need for rapid cooling, and there will be some noise. When the set temperature is reached, the air volume will be automatically adjusted, and the sound of the wind will drop and be almost inaudible. The set temperature is adjusted to 17 degrees. It takes a long time for the actual temperature of the room to reach and maintain this temperature. High-speed air supply, the wind sound is relatively loud. If you want to keep the indoor temperature very low, you can set the air volume to medium or low speed, so that the room can be kept very low, and the wind noise at the air outlet will be greatly reduced and almost inaudible. If you have any questions during the check-in process, as long as you call or send a message, Xiao Hou will rush to you as soon as possible. You can also inform Xiao Hou of your approximate arrival time in advance, and Xiao Hou will help you turn on the air conditioner according to your needs in advance, so that you will be quiet and at the right temperature when you enter the room, and you don’t need to adjust the temperature and air volume yourself. Thank you again for your support and trust! Welcome to visit again! Dear guests, in fact, during the check-in process, you can directly inform any questions, or you can also give feedback when Xiao Hou returns to visit, which will help Xiao Hou understand the actual situation, so as to better serve the guests, and the guests will live more comfortably. This is very good, and it keeps writing here, so Xiao Hou has no way to understand, and can only guess the psychology of the perpetrator: the paper towel sticks to the smoke sensor, it is estimated that smoking is afraid of causing an alarm; or it is purely masturbation, dislike Xiao Hou, teasing Xiao Hou, anyway, no matter how carefully the room is checked, it can only be checked after checking out. As for the small hole in the air conditioner, it is even more unbelievable. Xiaohou's home is equipped with central air conditioning, and there are only air outlets and air inlets in the room, both of which are grilles (louvers). Do you mean to dig a hole in the louvers? In addition, the hotel's check-out time is 12 o'clock, and delaying your check-out to 2 o'clock is the maximum that Xiaohou can do. If you still don't check out at 3 o'clock, urging you to check out is also Xiaohou's basic job content. Xiaohou is also wronged!

Response from Property: Hello! Thank you for your favorable review of our hotel. We are very honored to serve you. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for each customer. Thank you for your recognition of our hotel services and look forward to your and your family's stay again!