Xindi Hotel (Guangzhou Cultural Tourism City Huaguoshan Subway Station) Guest Reviews
4.5/5
Good
406 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(406)
Positive reviews(385)
Reviews with photos/video(124)
Awesome rooms(54)
Friendly front desk staff(21)
Classy environment(20)
Easy to get around(20)
Large rooms(14)
Convenient parking(9)
Close to metro(6)
Stayed multiple times(2)
Negative reviews(21)
HAIDARA/ABBAS
Special Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Good very good I like this hotel.
Response from Property: We are willing to make 200% efforts just for your 100% satisfaction ~ Thank you for your support and love, and look forward to seeing you again at Sun Hung Kai Hotel ~
Guest User
North European-Style Smart Room (2 beds)
Stayed in Apr 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Apr 22, 2024
Great hotel with good facilities and fancy curtains.
Response from Property: Dear guest: Hello! Thank you very much for your review. It's a pity that we didn't get a full score from you. The hotel will try to correct it so that you can have a better experience next time. If you have any questions during your stay, you can call the front desk. We are happy to serve you. I wish you a happy life and welcome you to visit next time!
Guest User
Special Queen Room
Stayed in Sep 2023
Solo travelers
1 review
3.7/5
Posted on Sep 26, 2023
Draining water in the bathroom for 10 days.Nobody took care
Response from Property: 🌺24-hour front desk🌺Dear guests, thank you for choosing Xindi Hotel. I'm sorry that I haven't been able to bring you a pleasant experience. This hotel is full of constant temperature and hot water. We apologize. Every staff member of the hotel attaches great importance to the opinions of every guest. We will definitely strengthen management and organize relevant departments to solve this problem. Carry out training and supervision. The store will be trained again to ensure that similar problems do not occur. We will continue to work harPerfect every detail. If you have any questions during
Engela Maria Dorothea
Special Queen Room
Stayed in Jul 2022
Travel with friends
49 review
5.0/5
Outstanding
Posted on Aug 3, 2022
Staff were friendly and helpful.
Near shops. Room was clean and so beautiful.
I will certainly stay there again.
6/7
Response from Property: Dear customer, thank you very much for your praise. We will always work hard to provide customers with a clean, hygienic, comfortable and intimate check-in experience. We sincerely hope to bring different surprises to customers who come to our hotel. We look forward to your stay in Xindi Hotel again.
Anonymous User
Featured Smart Room (Double bed)
Stayed in Apr 2024
Other
2 review
1.7/5
Posted on Apr 20, 2024
It was a very bad experience. I've come several times, but this time was the worst. When I lifted the quilt and sheets, I was shocked. There was blood underneath.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the unpleasant experience you have brought. We have made a record of the problems you pointed out and will report them to the relevant departments. We apologize for the inconvenience caused to you. We have reported to the leaders to strengthen the room problems and improve the room facilities. If you have any problems with the room, you can call our hotel front desk as soon as possible. Finally, I apologize again for the unpleasant stay experience you have brought to you. We will strive to give you a different experience when you stay next time. I wish you all the best!
Guest User
North European-Style Smart Room (2 beds)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Convenient transportation, good service
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward.
Sun Hung Kai Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Sun Hung Kai Hotel looks forward to your visit again!
Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The room is very clean, the price is very favorable, the service is very warm, I will choose this room again next time I come
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Xiongmaozhibuguoshizhuangshipin
Special Queen Room
Stayed in Mar 2024
Business travelers
135 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Parking is convenient and the lady at the front desk is sincere and friendly.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The room is comfortable and you can have coffee downstairs ☕ Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Featured Smart Room (Double bed)
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel is clean and the front desk is hospitable
Original TextTranslated by Google
Response from Property: We are willing to make 200% efforts just for your 100% satisfaction. Thank you for your support and love. We look forward to seeing you again at Sun Hung Kai Hotel.
Guest User
Featured Smart Room (2 beds)
Stayed in Dec 2023
Family
37 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Stayed in this hotel for 3 days. The room is large and bright, clean and comfortable. The movie is very clear. The children are very happy. It is very convenient to eat around. There is a vegetable market and fruit shop opposite. The service attitude is warm and good. Come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Special Queen Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The front desk lady gave me a free upgrade, which was great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Special Queen Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The room was very nice. Great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Comfortable and clean. The front desk lady is also responsive
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Good environment. Great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time on your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!