Lavande Hotel (Guangzhou Changshou East Road 13 lines up and down nine) Reviews
Lavande Hotel (Guangzhou Changshou East Road 13 lines up and down nine)
Guangfu Building, No.288 Middle Guangfu Road, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
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Lavande Hotel (Guangzhou Changshou East Road 13 lines up and down nine) Guest Reviews
4.7/5
Outstanding
3334 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3334)
Positive reviews(3249)
Reviews with photos/video(247)
Easy to get around(230)
Friendly front desk staff(180)
Classy environment(148)
Convenient parking(127)
Delicious breakfast(83)
Close to metro(59)
Perfect for business trips(53)
Stayed multiple times(30)
Negative reviews(85)
Kara Lau
Deluxe Room (2 beds)
Stayed in 12. 2024
Family
21 review
Amazing
Posted on 10.12.2024
Great location. Walking distance to Shangxiajiu pedestrian street. It’s also close 8-10 min walk to the metro station. Location is close to a lot of popular food shops. Staff was friendly and nice. There’s a small laundry room available. Rooms are a little on the smaller side
Response from Property: Reading your review, Xiao Feng feels very guilty! It's because within this short time, I haven't made you feel at home. Xiao Li will definitely strictly train on the small details that exist internally. We look forward to you discovering new little joys when you visit again! Xiao Feng wishes you a happy life and smooth work!
Low TC
Standard Single Room
Stayed in 4. 2024
Business travelers
26 review
Very Good
Posted on 19.5.2024
the location is very near 华林寺 metro station, about 7 min walk can arrival, also very near 上下九步行街, about 12 min walk, but its old town, so outside the hotel not very clean, but when i stay in Apr 2024, the state government have start to renovate the road side tile, hope after may more clean, and i have remark for non smoking room, but final the room have smoking smell, this is i m dissatisfied. The hotel breakfast choice is so limited and space is very small, no recomended.. 😄
Response from Property: First of all, thank you for taking your precious time to leave your review here. Guangzhou is a city where land is at a premium, so the room size will be relatively exquisite. Although the sparrow is small, it has all the internal organs.In 2024, the municipal government will focus on the construction of roads in the old city and the maintenance and repair of old buildings to provide tourists and surrounding residents with a better living experience.Welcome to visit our hotel again. We hope you can see our continuous progress. We hope that you will have a satisfactory stay experience next time. I wish you a happy life!
JOHNNYJOKE
Business Room (2 beds)
Stayed in 8. 2024
Business travelers
7 review
Outstanding
Posted on 9.8.2024
Nice hotel
Response from Property: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, while touching and surprise are what we always pursue. Thank you for your review, we hope to be with you all the time!
Tedy
Standard Single Room
Stayed in 4. 2024
Family
2 review
Great
Posted on 21.4.2024
nice small hotel
provide all the important amenity
locate in the middle of stores and restaurants
Response from Property: Thank you very much for sharing this beauty with Xiaofeng!!Xiaofeng will continue to work hard to continuously improve products and service quality, hoping to bring you a better accommodation experience. I hope you will come to our home often!!!Mmm~~~
Mohammed
Superior Double Room (No window)
Stayed in 5. 2024
Solo travelers
1 review
Outstanding
Posted on 17.5.2024
Place was good.lots of food and shopping mall is very much close the hotel.I enjoyed.
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. , I hope Xiaofeng will be the warmest and unique one in your memories! Come back often and wish me well!
Sunny Vinod
Superior Double Room (No window)
Stayed in 9. 2024
Business travelers
3 review
Outstanding
Posted on 18.11.2024
It’s was nice and good ambiance good for business stay
Response from Property: Dear Valued Guest,We are thrilled to hear that your stay with us was both pleasant and conducive to your business needs. Your appreciation of our ambiance truly warms our hearts. We are delighted that our efforts in creating a welcoming environment have been recognized and have contributed to a successful and enjoyable experience for you.
Hasanaki
Deluxe Double Room
Stayed in 4. 2024
Business travelers
96 review
Posted on 6.7.2024
Some rooms are smelly because of humidity, later they upgraded the room and it was better
Response from Property: Dear guests, thank you for your choice of stay and feedback. We apologize for the unpleasant experience you have caused. Due to the recent weather, the room is a little humid. We have taken measures to solve this problem and strengthen the ventilation of the room. I hope you will visit our hotel again, and we will provide you with better service and experience.
ivan toh
Standard Single Room
Stayed in 5. 2024
Travel with friends
11 review
Outstanding
Posted on 18.5.2024
Clean and Location is good. Food nearby is delicious and affordable too
Response from Property: Dear guest: Hello, thank you for your thoughtful ❤ review. Xiaoli is so happy to receive such a high evaluation from you. Your recognition of our daily work is the greatest encouragement to Xiaoli. We look forward to it. your next visit
Anna
Standard Single Room
Stayed in 1. 2024
Solo travelers
10 review
Amazing
Posted on 25.1.2024
A clean hotel. I stayed for one night.Location in the old town! Very friendly staff! We are ready to help in everything! The girls helped me order medicines! I am very grateful to them. Nice hotel.
Response from Property: Thank you very much for sharing this beauty with Xiaofeng!! Xiaofeng will continue to work hard to improve products and service quality, hope to bring you a better accommodation experience, hope that parents often come to our home!! Whoa, whoa, whoa
Lee Kai Hing
Deluxe Double Room
Stayed in 1. 2024
Travel with friends
1 review
Outstanding
Posted on 16.1.2024
Around the hotel they’re is a lot of eateries with very good quality and taste . Even though a near the road the noise is not to noisy
Response from Property: It's really nice to receive good reviews from my friends. During the tired business trip, Xiao Li will do her best to show you our best service! Looking forward to seeing you again
Shawn Jun Xian
Standard Single Room
Stayed in 5. 2024
Travel with friends
1 review
Outstanding
Posted on 18.5.2024
Very clean and very convenient! Super recommended!
Response from Property: Thank you for your stay and sharing. We will continue to maintain high-quality and excellent customer service and strive to create a comfortable and warm stay experience for every guest. We look forward to seeing you next time and wish you a happy life!
Anonymous User
Business Room (2 beds)
Stayed in 12. 2023
Business travelers
2 review
Posted on 11.12.2023
The room is small but clean and new. It could be better if staff can communicate in English.
Response from Property: Thank you for the comments, Xiao Li know that there are many deficiencies, we will work harder, looking forward to meet again with the guests, also hope that the next can be affirmed, refueling……
Backside Allsite
Standard Single Room
Stayed in 11. 2024
Business travelers
5 review
Outstanding
Posted on 30.11.2024
Receptionist so kindness
Response from Property: Dear guest: Hello! Thank you very much for being such a home to our hotel and look forward to your next visit!
Guest User
Deluxe Room (2 beds)
Stayed in 5. 2023
Business travelers
19 review
Posted on 13.5.2023
Currently under renovation and shouldn't be open to guests.
Mess everywhere, the entire 4th floor smelt like cheese, not in a good way. The room allocated had a view of bare concrete within arm's reach... I'd have preferred no window. The desk surface was covered in sticky/oily residue so I tried to cancel the booking, they said it was impossible so I called trip.com and managed to cancel the second night's stay. Thankfully I was then given a different room which was clean and had a real view, on level 3 which is also under construction/renovation so thankfully smells like cement rather than cheese.
Breakfast was fine but the coffee machine just pours 3in1 mix :(
6/8
Response from Property: Dear guests: Thank you for your choice to check in and feedback, we are deeply sorry for the unpleasant experience brought to you. At present, the hotel is gradually upgrading. We look forward to your next visit and witness the changes of Xiaoli together. I wish you a happy life!
Guest User
Business Room (2 beds)
Stayed in 4. 2024
Family
1 review
Very Good
Posted on 22.4.2024
The staff is friendly and helpful ~ excellent service
Response from Property: Thank you very much for sharing this beauty with Xiaofeng!!Xiaofeng will continue to work hard to continuously improve products and service quality, hoping to bring you a better accommodation experience. I hope you will come to our home often!!!Mmm~~~