Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station)

Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station) Reviews

Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station)

Near Pazhou Village Xinma Road (Pazhou Commercial Plaza), Haizhu District, Guangzhou, Guangdong, 510308, ChinaView Hotel Details
Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station)
Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station)Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station)Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station)
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Ivy Apartment (Pazhou Convention and Exhibition Wanshengwei Metro Station) Guest Reviews

4.5/5
Good
814 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(814)
Positive reviews(772)
Reviews with photos/video(89)
Easy to get around(103)
Close to metro(54)
Many dining options(41)
Large rooms(36)
Friendly front desk staff(31)
Convenient for shopping(28)
Perfect for business trips(8)
Loved the night views(8)
Negative reviews(42)
ANDREW
Budget Exceptional Room With Washing Machine
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 28, 2024
Similar to service apartment. At first bedsheets were a bit old. They were ok to change the pillow cases damaged. Quite fast service. There are 3 lifts to go up. Many other service apartments operate in the building. All are similar priced. Shower a bit old. But hot water. Some rooms have better views of the river. Has a washing machine. Air conditioning works. Tv is not large. Has enough space inside. Might be noisy for some people when there is traffic you can hear the horning. Windows are definitely not sound proof. Quite thin. Some other service apartments or hotels have 24x7 reception more than one person. This one is probably not 24x7 but ok and friendly. Location is convenient above shopping centre and metro, but never used. Taxis are cheap. Close to many shops and restaurants which open late.
Response from Property: Hello, beautiful and handsome guest~ Thank you for sharing your stay experience with us in your busy schedule! Our apartment is located next to the subway, and most rooms have a view of the beautiful Pearl River and the bustling city night view. If you travel to the city center, you can take the unique Guangzhou tram at the tram station, which is a five-minute walk from the apartment. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou! Looking forward to choosing us again.
Anonymous User
Business Room (2 Beds)
Stayed in Sep 2023
Solo travelers
5 review
1.5/5
Posted on Sep 6, 2023
I am extremely, deeply disappointed! The apartment is located in a building that is a mix of residential and commercial spaces. The room itself is incredibly basic and unsanitary, with a foul odor in the bathroom and hair on the bed sheets. I almost wanted to escape in the middle of the night. The rating was certainly fake. 我非常、極度失望!公寓是在住宅与公司並存的大廈裡,房間內非常簡單不在話下,而且不衛生,浴室有異味、床單上有头髮,差点半夜要逃出來,之前的分肯定是請水兵打的😡
Response from Property: Dear Ms. LAU, thank you for your review of the hotel! We are staying in an apartment, which may be different from the hotel you stay in in Hong Kong. We are deeply sorry for your experience during your stay at the hotel. Thank you very much for your valuable opinions, which are very important to us. We will inform the relevant departments of your opinions to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Dhananrat
Business Room (2 Beds)
Stayed in Aug 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Good hotel
Katieyxiu
Cozy Double Bed Room With Washing Machine
Stayed in Sep 2024
Business travelers
4 review
2.6/5
Posted on Sep 7, 2024
The room environment is not very good, the surrounding environment downstairs is OK, there is a shopping mall downstairs. The room is not cleaned, there are other people's hair everywhere
Original TextTranslated by Google
Response from Property: Dear Ms. Wang, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We will strengthen training and cleaning for hygiene issues. Sorry again! Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
royyzx
Budget Exceptional Room With Washing Machine
Stayed in Jul 2024
Business travelers
6 review
4.6/5
Great
Posted on Aug 1, 2024
The hotel is in a good location, in an apartment-style community building, with mature facilities downstairs. The room cleaning needs to be improved. When I woke up that night, there was blood on the mattress. I reported it to the hotel customer service on WeChat. But they just said "oh oh", I guess they are used to it. Please choose carefully if you have high hygiene requirements.
Original TextTranslated by Google
Response from Property: Dear Mr. Ye, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. You reported that there were blood stains on the sheets after waking up, and it is really difficult for us to judge when they were stained. But our bedding must be changed, cleaned and disinfected for each guest. Please rest assured that you said that you reported to the hotel customer service on WeChat and did not take it seriously. This is indeed a bit unfair to us. I checked the chat records. At that time, our customer service replied to you with "OK, thank you for the feedback", not "Oh". T.T This is all evidenced by the WeChat chat records. Your words will indeed make others misunderstand that there is a problem with our service. I hope other customers will not misunderstand. Sorry again! Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
skyiiive
Budget Exceptional Room With Washing Machine
Stayed in Aug 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Facilities: Good Sanitation: Clean Environment: Good Service: Thoughtful
Original TextTranslated by Google
Response from Property: Hello, beautiful and handsome guest~ Thank you for sharing your stay experience with us in your busy schedule! Our apartment is located next to the subway, and most rooms have a view of the beautiful Pearl River and the bustling city night view. If you travel to the city center, you can take the unique Guangzhou tram at the tram station, which is a five-minute walk from the apartment. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou! Looking forward to choosing us again.
Guest User
Special Room
Stayed in Jul 2024
Solo travelers
14 review
4.8/5
Amazing
Posted on Aug 4, 2024
The room I booked can play audio and video. The room is quite spacious, and you can see the river view in the evening and early morning. The only bad thing is that it is difficult to wait for the elevator in this building, and sometimes there are too many people queuing for the elevator. Otherwise, there is nothing special.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, hello! Thank you for staying here and sharing your stay experience with everyone in your busy schedule. We are very honored to know that the convenient location of the apartment has brought you an efficient experience for your business trip. Our apartment is located at Wanshengwei Metro Station, Line 8/4, double-line subway, so-called subway station cover! Whether you are attending an international exhibition or shopping tour~ Our location is absolutely perfect~ Downstairs is Poly Plaza, Huangpu Ancient Lane Scenic Area, "Yuehai First Pass Memorial Hall" authentic food, IMAX Cinema, BBR Bar, morning tea night market, of course there is a serious one, that is Xueersi Tutorial Class hahaha. We will do our best to serve every guest sincerely! We sincerely look forward to your visit.
Guest User
Cozy Double Bed Room With Washing Machine
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The scenery outside the window is great! Sit and watch the clouds rise and the rain fall!
Original TextTranslated by Google
Response from Property: Hello, beautiful and handsome guest~ Thank you for sharing your stay experience with us in your busy schedule! Our apartment is located next to the subway, and most rooms have a view of the beautiful Pearl River and the bustling city night view. If you travel to the city center, you can take the unique Guangzhou tram at the tram station, which is a five-minute walk from the apartment. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou! Looking forward to choosing us again.
Guest User
Budget Exceptional Room With Washing Machine
Stayed in May 2024
Business travelers
36 review
4.5/5
Great
Posted on May 31, 2024
High cost performance. The shower head is broken and the bathroom has only one door. It doesn't have much impact and the environment is OK.
Original TextTranslated by Google
Response from Property: Hello, beautiful and handsome guest~ If the shower head is broken, you can contact us at any time to replace or repair it. Thank you for sharing your stay experience with us in your busy schedule! Our apartment is located next to the subway, and most rooms have a beautiful view of the Pearl River and the bustling city night view. If you travel to the city center, you can take the unique Guangzhou tram at the tram station, which is a five-minute walk from the apartment. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou! Looking forward to choosing us again.
Guest User
Special Room
Stayed in May 2024
Business travelers
1 review
3.2/5
Posted on Jun 19, 2024
Anyway, it was already past ten o'clock in the evening when I got there, and the room seemed to be not cleaned. She asked me to go to the front desk to get a set of clothes to change into, but the one she gave me was not suitable, so I asked her to bring it back again. It took a long time!
Original TextTranslated by Google
Response from Property: Dear Ms. Liu, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We definitely cleaned the sanitation, and the bed sheets and quilt covers were changed for each guest. On that day, you said there was hair on the quilt cover, and we changed it for you as soon as possible. I am really sorry for wasting your time. Although we are a little helpless about your 3 negative reviews with a score of 3.2, we also understand and apologize again! Your valuable opinions are very important to us, and we will inform the relevant departments of the opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Cozy Double Bed Room With Washing Machine
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 7, 2024
The service attitude is very good. I left something in the room. After contacting the store, they found it and kept it for me for free. When I took it, they also verified my identity information. They are very responsible! 👍👍👍👍👍👍
Original TextTranslated by Google
Response from Property: Hello, beautiful and handsome guest~ Thank you for sharing your stay experience with us in your busy schedule! Our apartment is located next to the subway, and most rooms have a view of the beautiful Pearl River and the bustling city night view. If you travel to the city center, you can take the unique Guangzhou tram at the tram station, which is a five-minute walk from the apartment. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou! Looking forward to choosing us again.
Guest User
Special Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The front desk service is very good. It is in a prime location. The only drawback is that the toilet door cannot be closed, and the air conditioner is not very cool. It would be better if there was a full-length mirror.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your choice and sharing your stay experience with everyone in your busy schedule. Our aim is to put 100% customer satisfaction first! We will do our best to sincerely serve every guest with the service of "Haidilao"! I am very honored to know that the convenient location of the apartment has brought you an efficient experience for your business trip. Our apartment is located at Wanshengwei Station of the subway, Line 8/4, double-line subway, so-called subway station cover! Whether you are attending an international exhibition or shopping tour, our location is absolutely perfect. Downstairs is Poly Plaza, Huangpu Ancient Lane Scenic Area, "Yuehai First Pass Memorial Hall" authentic food, IMAX Cinema, BBR Bar, morning tea night market, eating, drinking and having fun! Of course, we also highly recommend business guests to stay here! There is a bus stop downstairs that goes directly to the Convention and Exhibition Center, or you can take the Guangzhou Metro, which is one stop away, and the taxi starts at more than ten minutes! In the morning, you can order a cup of American coffee at Starbucks downstairs to start a full day. If you come back late, you can order a cup of Mojito at the popular bar BBR downstairs to release and relieve a tired day! We are really looking forward to seeing you all.
Guest User
Budget Exceptional Room With Washing Machine
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
High value for money, comfortable environment, stayed there
Original TextTranslated by Google
Response from Property: Hello, beautiful and handsome guest~ Thank you for sharing your stay experience with us in your busy schedule! Our apartment is located next to the subway, and most rooms have a view of the beautiful Pearl River and the bustling city night view. If you travel to the city center, you can take the unique Guangzhou tram at the tram station, which is a five-minute walk from the apartment. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou! Looking forward to choosing us again.
Guest User
Cozy Twin Suite With Invoice Available, Near Wanshengwei Metro D Exit And One Stop From Exhibition Center
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The scenery is very good, there are a lot of delicious food downstairs, and it is right at the subway entrance, so traveling is very convenient.
Original TextTranslated by Google
Response from Property: Hello, beautiful and handsome guest~ Thank you for taking the time to share your stay experience with us! Our apartment is located next to the subway, and most rooms have beautiful views of the Pearl River and the bustling city night view. If you travel to the city center, you can take a five-minute walk from the apartment to the tram station and take the unique Guangzhou tram. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou. fundus! Looking forward to choosing us again.
Guest User
Budget Exceptional Room With Washing Machine
Stayed in Aug 2024
Solo travelers
1 review
4.8/5
Amazing
Posted on Aug 27, 2024
The room is very clean, the space is large enough, and the transportation is convenient. The disadvantage is that I found that the shampoo was gone when I took a shower. I hope I can pay attention to it when preparing the room next time.
Original TextTranslated by Google
Response from Property: Hello, beautiful and handsome guest~ Thank you for taking the time to share your stay experience with us! Our apartment is located next to the subway, and most rooms have beautiful views of the Pearl River and the bustling city night view. If you travel to the city center, you can take a five-minute walk from the apartment to the tram station and take the unique Guangzhou tram. On the way, you can enjoy the river view of Guangzhou, the flowers of the Flower City, the prosperity of Guangzhou, and the ancient buildings of Guangzhou. fundus! Looking forward to choosing us again.