Shangyuan World Trade Hotel (Guangzhou Baima Garment City Railway Station Metro) Guest Reviews
4.3/5
604 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.2
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All reviews(604)
Positive reviews(577)
Reviews with photos/video(129)
Easy to get around(73)
Friendly front desk staff(57)
Convenient location(56)
Classy environment(48)
Many dining options(25)
Close to train station(25)
Perfect for business trips(19)
Stayed multiple times(13)
Negative reviews(27)
Shubham
Queen Room
Stayed in 2024年8月
Business travelers
25 review
4.5/5
Great
Posted on 2024年8月13日
The girls at the front desks are rude. Otherwise hotel is amazing.
Response from Property: Dear customers, first of all, thank you very much for your affirmation of all aspects of the hotel! We apologise for the attitude of our employees! We will increase our efforts to train employees and improve their service quality. I hope you will give us a chance to correct it and ensure that you will have a better experience in your next stay! I'm also looking forward to your next stay to give us a five-star rating! I wish you a happy life!
Anonymous User
Queen Room
Stayed in 2024年5月
Business travelers
16 review
1.7/5
Posted on 2024年5月23日
I didn’t expect this hotel will that bad , rooms totally look different than what they posted on. Very dirty. The first room they gave me was so dirty and then when I asked for another room they gave me another room also dirty that room number was 803. I don’t recommend people and business men and women to stay there. The manager of the hotel at the lobby has a bad attitude, he was speaking like he gave you the room for free
Response from Property: Dear guests, you booked a special room. We have upgraded the big room for you free of charge. At present, the hotel facilities and equipment are constantly improving and upgrading. There may be some stains on the carpet that cannot be washed away, but we are all disinfected and cleaned. We apologize for the bad experience this time. We have informed the relevant departments to rectify and replace, and will strengthen the service awareness training of employees. Thank you for your comments and wish you a happy life!
Guest User
Queen Room
Stayed in 2024年9月
Solo travelers
2 review
5.0/5
Outstanding
Posted on 2024年9月9日
The staff are great and the hotel room is spacious and clean. Props to Tina she is an amazing receptionist.
Response from Property: Hello, dear guests! Thank you for your affirmation and praise. We are more pleased than any honor. Thank you for your support and trust. We will continue to improve the quality of service and bring you a better experience. I wish you a happy life! Looking forward to your next visit!
Valerij
Shangyuan Courtesy Double Bed Room
Stayed in 2024年6月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2024年6月17日
The reception staf name Coco helped me to choose suitable room for my needs amd helped me with lots of imformation around the town.Really appreciated to Coco for support me with my request in this hotel.Many thanks !!!
Response from Property: Thank you for giving us a five-star rating in your busy schedule. It is our greatest honour to serve you. In the future, we will work harder to provide you with high quality.
Vishal
Discount Twin Room
Stayed in 2024年3月
Business travelers
31 review
5.0/5
Outstanding
Posted on 2024年5月21日
Very cozy and comfortable hotel , the staff was friendly , would come back again
Wakizou
Queen Room
Stayed in 2024年4月
Solo travelers
280 review
5.0/5
Outstanding
Posted on 2024年5月21日
Always nice to
Come back to this hotel
The room is nice
We enjoy our stay
Khusnulla
Liuhu Lake Twin Room
Stayed in 2024年1月
Business travelers
10 review
4.0/5
Very Good
Posted on 2024年1月24日
Location is really good if you are doing business related to the textile and clothes. There are plenty of halal food around as well!
Response from Property: Hello dear guest! Seeing the score you gave me, I believe you may have clicked the wrong score, but thank you very much for taking the time out of your busy schedule to give Xiaoyuan a good review. We will definitely do better and strive to get it next time. Your 5-point praise, I wish you a happy life and happiness every day! Looking forward to visiting again!
Guest User
Queen Room
Stayed in 2024年2月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年2月12日
The rooms were clean, cost-effective and the service was OK
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of Guangzhou Shangyuan World Trade Hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling. I wish you a happy New Year and good luck in the Year of the Dragon! Sincerely look forward to your visit again!
KingMD
Queen Room
Stayed in 2023年1月
Business travelers
15 review
5.0/5
Outstanding
Posted on 2023年1月30日
This hotel is an amazing one, arrived at the location which was in a very close proximity from my drop off point ( Guangzhou train station) the gentleman at the reception was very nice, he could communicate very well In English! The room was very neat and clean, equipped with wifi, hot water and all the necessary toiletries.. I loved it 😍
Response from Property: Hello, distinguished guest! Thank you very much for giving us your praise in spite of your busy schedule. I am really excited and encouraged to see your praise. Thank you for your recognition and support. We will work harder and make better service. All the staff of Shangyuan World Trade Hotel wish you a happy life! Warmly welcome your coming again!
Talia07
Yuexiu Double Bed Room
Stayed in 2023年1月
Couples
11 review
4.5/5
Great
Posted on 2023年2月6日
The location was good, just walking up to the street and in 1 km distance was a subway line. It got everything necessary. Beside that the room and furnishing was a little old,and there was only two socket for use which is not convenient cuz nowadays not only phone, but also watch and headphones need to charge, other everything was fine.
6/7
Response from Property: Hello, distinguished guests! We sincerely thank you for your pertinent evaluation of our hotel. Seeing the score you gave, we will definitely do better. We will strive to get your praise of 5 points next time. I wish you a happy life and happiness every day! Looking forward to coming again!
Jawad rafique
Queen Room
Stayed in 2022年7月
Business travelers
14 review
3.5/5
Posted on 2022年7月3日
Need improvement stuff for English
Response from Property: Dear guests, hello! I sincerely thank you for your comments on the services of our hotel after work. Your comments are a strong motivation for us to continuously improve customer service! We attach great importance to and apologize for seeing your comments. We will definitely strengthen service awareness training to provide customers with perfect services. We welcome your next review and look forward to your visit again!!
Guest User
Queen Room
Stayed in 2024年1月
Other
5 review
5.0/5
Outstanding
Posted on 2024年1月7日
Very clean hotel
Response from Property: Hello dear guest! Thank you very much for taking the time to review Shangyuan Hotel and give us your honest feedback. Thank you for your five-star praise. It is our greatest honor to serve you. The store will continue to work hard to improve our service and live up to your high praise and support for us. Thank you again for your praise and be happy every day! welcome next time!
KOSSI LAMINE
Yuexiu Double Bed Room
Stayed in 2022年8月
Travel with friends
12 review
5.0/5
Outstanding
Posted on 2022年8月11日
Great environment, Nice workers and clean room.I will book this hotel for my stay nice time when I come to Guangzhou
Response from Property: Hello, distinguished guest! Thank you very much for giving us your praise in spite of your busy schedule. I am really excited and encouraged to see your praise. Thank you for your recognition and support. We will work harder and make better service. All the staff of Shangyuan World Trade Hotel wish you a happy life! Warmly welcome your coming again!
Guest User
Queen Room
Stayed in 2021年12月
Solo travelers
3 review
3.5/5
Posted on 2021年12月29日
I spent two nights at the hotel, the staffs were good and supportive, the hotel is affordable
6/9
Response from Property: Dear Guest: Hello! Sincerely thank you for your affirmation of our hotel. Seeing the score you gave, Xiaodian believes that you must have scored the wrong score. We will make persistent efforts to do better. I hope to get your five-star praise next time. I wish you a good life Happy, looking forward to seeing you again!
Vikas
Discount Twin Room
Stayed in 2023年10月
Business travelers
44 review
3.0/5
Posted on 2023年11月26日
Just so so
Response from Property: Dear guests, hello! Thank you very much for your feedback on the hotel. If you have any questions during your stay, please feel free to give feedback to our staff. We will definitely make improvements and do better. We welcome you to visit us again. We hope our improvements will receive your five-star praise. Thank you and wish you a happy life!