Four Seasons Hotel Guangzhou (Zhujiang New Town Wuyangyu Subway Station) Reviews
Four Seasons Hotel Guangzhou (Zhujiang New Town Wuyangyu Subway Station)
Room 901, East Tower, No. 8 Huacheng Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Four Seasons Hotel Guangzhou (Zhujiang New Town Wuyangyu Subway Station) Guest Reviews
4.1/5
418 review
Verified reviewsLocation4.1
Amenities4.1
Service4.2
Cleanliness4.1
Filter by:
Sort by:
All reviews(418)
Positive reviews(362)
Reviews with photos/video(44)
Easy to get around(27)
Classy environment(26)
Quiet & comfortable(16)
Many amenities(14)
Large rooms(13)
Friendly front desk staff(11)
Strange smell in room(6)
Close to metro(4)
Negative reviews(56)
UMESH BIHARILAL
Que
Stayed in Mar 2024
Business travelers
2 review
Posted on Apr 19, 2024
TERRIBLE IS WORD TO DESCRIBE THIS FAKE 4 SEASONS HOTEL, CHANGED ROOM 3 TIMES TO GET BETTER ROOM, THEY DONT CLEAN ROOMS, WHY TRIP.COM IS SELLING THEM ?
WHY ? TRIP.COM IS SPOILING THEIR OWN REPUTATION BY SELLING FAKE FIVE STAR NAME HOTELS, THIS IS MISLEADING, THESE HOTELS OR APARTMENTS SHOULD USE THEIR OWN NAMES AND NOT USE 5 STAR NAMES, THIS IS MATTER FOR COPY RIGHT ISSUES. WE NEED FULL COMPENSATION, PLS SEE ALL PICTURES
6/9
Response from Property: We are sorry that you were not satisfied with our stay this time. Thank you for your valuable suggestions. Your valuable suggestions are our greatest motivation for progress. I wish you a happy life!
Irasema
Que
Stayed in Mar 2024
Business travelers
24 review
Posted on Apr 22, 2024
Is okay for me because I only sleep few hours to rest. Good location !
Response from Property: We are sorry that you were not satisfied with our stay this time. Thank you for your valuable suggestions. Your valuable suggestions are our greatest motivation for progress. I wish you a happy life!
Andres Martinez
Deluxe Round-bed Room
Stayed in Jun 2023
Couples
15 review
Great
Posted on Jul 18, 2023
Very good location and the room is nice. Is not exactly a hotel but is an apartment complex so it is a bit tricky to find the entrance and the check in process. Good value for money.
Response from Property: Thank you for choosing to stay in our hotel apartment and sharing your stay experience. Our hotel apartment is adjacent to the U.S. Consulate, Sun Yat-sen University Eye Hospital, and Women and Children's Hospital. You can walk to the Pearl River to see the night view, Canton Tower, and Zhujiang New Town Metro Exit A2. 5 minutes away and 15 minutes' drive from Pazhou Exhibition Hall is the best choice for your business trip and tourism. We look forward to your visit again and wish you a happy life!
IamSilvaM
2-bed Room
Stayed in Nov 2023
Travel with friends
2 review
Posted on Dec 24, 2023
It looks a little bit dirty. 😦
Response from Property: 很遺憾，這次入住沒能讓您滿意
Guest User
Deluxe Round-bed Room
Stayed in Oct 2023
Solo travelers
1 review
Outstanding
Posted on Nov 27, 2023
Good service and great room
Response from Property: 謝謝您的支持！期待您的下次光臨，祝您生活愉快！
Serch 9
Que
Stayed in Feb 2022
Couples
43 review
Very Good
Posted on Apr 1, 2022
Great location, room size kinda small (compact), good host's attention and communication. Thanks!
Response from Property: 謝謝您的支持，期待您的下次光臨，祝您生活愉快！
Guest User
2-bed Room
Stayed in Nov 2024
Business travelers
11 review
Outstanding
Posted on Dec 18, 2024
The house is nice and quiet. You can see the Guangzhou Tower. It is very close to the subway and very convenient to go. It is worth recommending. The floor is high, the view is good, the housekeeper service is good, and it is a five-star rating
Original TextTranslated by Google
Response from Property: 您的好評讓我們深感榮幸，也倍感責任重大，期待您再次光臨，讓我們用更加優質的服務回饋您的信任。
Guest User
Que
Stayed in Nov 2024
Business travelers
1 review
Outstanding
Posted on Dec 17, 2024
The apartment is right in the city center. It's very convenient to go out. It's also safe to go up and down the elevator. You need to swipe your card. It's a good choice for traveling!
Original TextTranslated by Google
Response from Property: 您的滿意如春風拂面，温暖又清新，激勵我們不斷提升，期待再次為您編織美好的住宿篇章
Yorkliuyan
Que
Stayed in Nov 2024
Business travelers
44 review
Outstanding
Posted on Dec 17, 2024
The room is very spacious and there is sunlight coming in in the morning, which is very nice and makes people feel very relaxed and comfortable!
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來滿意的住宿體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力時刻準備着您隨時回來
Guest User
Que
Stayed in Nov 2024
Travel with friends
6 review
Outstanding
Posted on Dec 12, 2024
The apartment is in an excellent location. You can reach the subway entrance just a few dozen meters away. I think it is quite good to have such a favorable price in Zhujiang New Town, the most prosperous area in Guangzhou. The room is warm, quiet and sunny. It was a good stay experience
Original TextTranslated by Google
Response from Property: Dear customer, we are very grateful that you took the time to leave a positive review for our hotel. Your satisfaction and loyalty are the driving force for our continuous progress. We will continue to provide you with high-quality services. Thank you again for your support and trust!
Lichun0512
Que
Stayed in Nov 2024
Other
5 review
Outstanding
Posted on Dec 9, 2024
The room is clean and bright, the hotel environment is very good, the small decorations in the room are very thoughtful, very satisfied
Original TextTranslated by Google
Response from Property: 感謝您的讚賞和好評！我們很高興您對我們的酒店整體印象表示滿意。我們會繼續努力改進細節，提供更多便捷的服務和高品質的設施，為您和其他客人帶來更好的體驗。再次感謝您的支持和鼓勵！
Guest User
Que
Stayed in Oct 2024
Other
24 review
Outstanding
Posted on Nov 23, 2024
The location is behind the navigation. You have to go through the south gate. There is a fruit shop diagonally opposite. The navigation is located at the north gate. When you arrive, call and someone will come downstairs to pick you up.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評，這讓我們感到無比的榮幸。我們會繼續努力，為您提供一流的服務和舒適的住宿體驗。
Guest User
Que
Stayed in Sep 2024
Solo travelers
10 review
Outstanding
Posted on Oct 10, 2024
The hotel is very good, and it is very convenient to go to tourist attractions such as Guangzhou Tower.
Facilities: The facilities are complete, daily necessities are well prepared, and there are also refrigerators and washing machines.
Original TextTranslated by Google
6/9
Response from Property: Thank you for choosing to stay in our hotel apartment and sharing your stay experience. Our hotel apartment is adjacent to the Zhujiang New Town business district, about 400 meters away from the Zhujiang New Town Metro Exit A2, and about a 15-minute drive from the Pazhou Complex. Thank you again for your recognition, We look forward to your visit again and wish you a happy life!
Gegehaoshuai
Que
Stayed in Aug 2024
Travel with friends
3 review
Posted on Sep 22, 2024
The exterior looks bright and beautiful, but the interior is really old, and so are the facilities. The toilet is very crowded, and the doors of the bathroom and shower room open outwards. My God, what era is this TV from? The toilet smells bad, and the water on the floor can't leak down and accumulates on the ground. The shower head is also leaking (I forgot to take a picture of this). The hot water is also intermittent, and it's not hot after washing for more than ten minutes. And this towel smells like disinfectant, and what's more disgusting is that it has holes! It's really uncomfortable to take a shower😞How dare you pay 200 for such a room? It's really a bad accommodation experience…
Original TextTranslated by Google
Response from Property: Thank you for your valuable suggestions. Your valuable suggestions are the driving force for us to move forward. We will do a better job every day. I wish you a happy life!
raybaobao
Deluxe Round-bed Room
Stayed in Jul 2024
Travel with friends
3 review
Posted on Sep 4, 2024
Thinking that it was close to the consulate, I chose this hotel without looking too much. Anyway, I won't try it next time. The main reason is that the bathroom is too narrow and it's troublesome to turn around. Open the door or tuck yourself in (I am relatively thin)
The room is quite big and there is a place to dry clothes.
Original TextTranslated by Google
Response from Property: Thank you for your valuable opinions. Your valuable opinions are our greatest motivation for moving forward! We will do a better job in our daily work and wish you a happy life!