7 Days Premium (Guangzhou Tianhe Shipaiqiao Metro Station) Reviews
7 Days Premium (Guangzhou Tianhe Shipaiqiao Metro Station)
No.31-33 Tianhe South 2nd Road, Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
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7 Days Premium (Guangzhou Tianhe Shipaiqiao Metro Station) Guest Reviews
4.3/5
999 review
Verified reviewsLocation4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(999)
Positive reviews(882)
Reviews with photos/video(65)
Easy to get around(101)
Convenient location(81)
Close to metro(50)
Friendly front desk staff(49)
Many dining options(40)
Average sound insulation(20)
Perfect for business trips(6)
Stayed multiple times(5)
Negative reviews(117)
TiChatton
Economy Room With Queen Bed
Stayed in Aug 2024
Couples
9 review
Posted on Aug 29, 2024
I'm not sure how this is a 7 Days Premium hotel, it's worse than the regular version. The check-in was very slow, the hotel room was not very clean, blood stains on the sheets, the wood on the floor was rotting and warped, the TV was broken, the showerhead was broken, and the hair dryer would also break after 2 minutes of use. The air conditioner filter could use a cleaning as the allergies flared up for both my wife and I. The location is very convenient right by the shopping malls and metro station. For the price it cost and location, it's a bit hard to complain so much.
Response from Property: Dear guest, I am sorry to bring you a bad experience. We will definitely strengthen the health standards of the room and strengthen the training of room cleaning. If you are not satisfied with the room supplies, you can call us at any time and we will immediately send someone to replace them. In the future, we will also pay more attention to the user experience of the room supplies. We look forward to your next visit and supervision.
Danut Treerayapiwat
Special Superior Double Bed Room
Stayed in Aug 2024
Couples
9 review
Amazing
Posted on Aug 12, 2024
Nice location with amazing hotpot restaurant opposite of the hotel. The staff can’t speak English but google translate or alipay translate will help you out. My room has no window though.
Response from Property: Dear customer, thank you very much for choosing Seven Days Hotel and for your attention and affirmation. If you need a window, please communicate with the staff. Your support and encouragement is our driving force to move forward.
Anonymous User
Special Superior Double Bed Room
Stayed in Jul 2024
Solo travelers
3 review
Posted on Jul 7, 2024
Facilities are pretty outdated but standard room is clean. Manageable for a few days. No gym but the washer/dryer room is nice & convenient, located on the 5th floor. You can get complimentary detergent from the first floor.
Response from Property: Hello, dear customer, I am really sorry for the bad experience you have. I apologize to you here. Our hotel will be renovated and upgraded in the middle of the month. You are welcome to come and experience it next time.
ARTEM888
Business Room With Queen Bed
Stayed in Feb 2024
Solo travelers
84 review
Posted on Mar 8, 2024
It's an old hotel, cheap and old. It looks so miserable that you will feel ashamed to have any visitors.
I checked in, stayed in the room for 15 min and found out that the AC didn't work, and it was super cold outside, so in the room. They offered me a QUILT! I insisted on changing the room, they changed reluctantly and then asked to pay 70 rmb for the previous room! I had to call trip.com and complain, trip.com returned my money. I had to move to another hotel at night.
Response from Property: Hello dear customers and friends! We are very sorry that this stay has brought you a bad experience! We take your questions very seriously. The hotel has experienced countless receptions, and the facilities will inevitably leave traces of time. We will continue to strengthen the daily maintenance and upkeep of the equipment and facilities. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again.
ARTEM888
Business Room With Queen Bed
Stayed in Feb 2024
Solo travelers
84 review
Outstanding
Posted on Feb 25, 2024
The hotel has a very nice location, close to all main shopping malls in Guangzhou. It's a simple and rather old hotel but the price is very pleasant compared to the similar budget hotels in this area. It is clean and there's no noise from outside because it's not on the main road.
Response from Property: Dear customer, hello! As soon as I open the computer and see your comments, the moment people have a feeling of "suddenly like a night spring breeze, thousands of trees pear blossom". We are honored by your love for us, and our door is always open to you.
Guest User
Special Superior Double Bed Room
Stayed in Jul 2024
Business travelers
84 review
Outstanding
Posted on Jul 31, 2024
Close to everything, location is wonderful . Not so clean
Response from Property: Thank you for your support and encouragement! A few simple words represent your support and trust. Our hotel will keep up the good work and welcome you back again
Vasileios
Special Superior Double Bed Room
Stayed in Oct 2023
Business travelers
22 review
Posted on Oct 27, 2023
Very bad experience, the room was dirty and refuse to give us a new one ..bad smell everywhere
Response from Property: Dear customer, hello! We are very sorry to bring you such a bad check-in experience. We will collect your suggestions and feedback as soon as possible and have the maintenance master carry out repairs and facility maintenance. The hotel has gone through countless receptions, and the facilities will inevitably leave traces of time. We We will continue to strengthen the daily maintenance and upkeep of equipment and facilities. Xiaoqi has also been renovating in the past two months and will face everyone with a new look. Xiaoqi has also conducted training and rectifications for the staff on duty. We are deeply sorry for the inconvenience caused to you. Thank you again for your review and we sincerely look forward to it. Your visit again.
Guest User
Special Superior Double Bed Room
Stayed in Jun 2023
Business travelers
16 review
Amazing
Posted on Jun 29, 2023
Good Location, Clean , Only the Room Wall need to be Maintained
Response from Property: Dear guest, thank you for your suggestion, the store will be renovated in the past two months, looking forward to your next stay!
Guest User
Economy Room With Queen Bed
Stayed in Feb 2023
Business travelers
1 review
Very Good
Posted on Feb 13, 2023
The hotel is located in a good area, close to the subway and around one can easily find food around. Nice place
Response from Property: Since getting your affirmation, it seems to have seen light in the endless darkness, found a clear spring in the boundless desert, and found a flower in the rocks, how can Xiao 7 not thank you?
Md Mahmudul
Economy Room With Queen Bed
Stayed in Sep 2023
Travel with friends
2 review
Outstanding
Posted on Sep 20, 2023
Good Service & Affordable
JOEL KEVIN
Special Superior Double Bed Room
Stayed in Jun 2023
Business travelers
88 review
Posted on Jun 8, 2023
Raciste
Response from Property: Dear guest, hello! Our hotel treats all nationalities and locals equally. There is no such problem as your feedback. At the same time, we also went to understand your situation on the day. We gave you your room card, but you ran to the wrong floor and you came down We were trained, and then we asked two front desk staff on shift to take you to your room and explain it to you, but you have been angry and refused to listen to our suggestions, so we are also very distressed, we I also hope to have a good time with the guests, but no one would have guessed that you ran to the wrong floor. Remember to check the room card. In addition, if you are not sure which room it is or you can’t find the corresponding room number, you can contact our front desk at any time, and we will be the first I have time to deal with it for you, so you don't need to make a trip. I'm really sorry, and I hope you don't take it to heart!
Klingya
Business Room With Queen Bed
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 18, 2024
Five-star praise! The beautiful customer service at the front desk is serious and considerate. I suggest the boss to increase her salary. I will come again if I need it in the future.
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Zhenzhuobaiyunzuomeng
Special Superior Double Bed Room
Stayed in Aug 2024
Solo travelers
1 review
Posted on Aug 23, 2024
The house equipment is very old, the bedside, door, toilet walls are all damaged, and the floor looks dirty. The wires are simply and roughly pulled without protective covers. The front desk is just ordinary, there is no service to speak of, let alone experience. When I checked out, I was asked to give a five-star review and even wanted to use my phone to comment directly, but I refused ❌ The environment, infrastructure, and service are too bad. If you are looking for a clean and comfortable environment experience, I don’t recommend staying here. The accommodation experience will be very poor.
The only advantage is that the hotel is near Wanlinghui and 5 minutes away from Shipaiqiao subway station, which is quite convenient for travel.
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Anonymous User
Business Room With Queen Bed
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Aug 4, 2024
The location is very good, eating is very convenient, the sound insulation effect is okay, and the overall feeling is pretty good
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your recognition. I wish you a happy Chinese Valentine's Day in advance
Yunfeishushan
Special Superior Double Bed Room
Stayed in Jul 2024
Travel with friends
2 review
Outstanding
Posted on Jul 16, 2024
Very good. Very clean. The location is perfect. The most prosperous area in Guangzhou. The price is really good. It is convenient to go anywhere and eat. There are many places to eat before and after. Like
Original TextTranslated by Google
Response from Property: Your sweet praise flows through my heart like a cool spring. Joy surges into my heart, and my heart seems to be rippling in spring water. My heart is so happy that it can hardly contain the honey-like joy. Thank you for your affirmation of our work, thank you again for your trust, and wish you a happy life!