Mingji Hotel (Guangzhou Shawan Old Town)

Mingji Hotel (Guangzhou Shawan Old Town) Reviews

Mingji Hotel (Guangzhou Shawan Old Town)

No. 9 Yushu New Village, Shawan Avenue, Shawan Town, Panyu District, Guangzhou, Guangdong, 511483, ChinaView Hotel Details
Mingji Hotel (Guangzhou Shawan Old Town)
Mingji Hotel (Guangzhou Shawan Old Town)Mingji Hotel (Guangzhou Shawan Old Town)Mingji Hotel (Guangzhou Shawan Old Town)
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Mingji Hotel (Guangzhou Shawan Old Town) Guest Reviews

4.7/5
Outstanding
706 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(706)
Positive reviews(692)
Reviews with photos/video(180)
Classy environment(60)
Delicious breakfast(45)
Friendly front desk staff(45)
Convenient parking(36)
Quiet & comfortable(25)
Easy to get around(20)
Would stay again(13)
Perfect for business trips(12)
Negative reviews(14)
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on May 7, 2024
The hotel is clean and good for its price. It perfectly fits my need for location (near my family).
Response from Property: We are incredibly grateful that you took the time to share your feedback towards the Service to us. Customer satisfaction is our top priority and We are very glad you like our hotel,Welcome back again Thank you very much,Best regards
Guest User
Large Screen Audiovisual Business Double Bed Room
Stayed in Jan 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 4, 2023
very good!!
Liduodimengteluozhangzhidong
Business Room (2 beds)
Stayed in Feb 2024
Travel with friends
1 review
2.5/5
Posted on Feb 13, 2024
The listing was for a room with a large Ming window. When I checked in, I was given a room with a matchbox size window. The front desk emphasized that there was no room that could be adjusted. After repeated negotiations, I changed the room type. After hearing the snoring next door all night, I discovered that the toilet was clogged and the water was leaking early in the morning... Attention, Before I even used the restroom, I noticed that the toilet water was not flowing smoothly and was blocked. The only thing worthy of recognition is the attitude of the waiter in correcting mistakes and active coordination.
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Response from Property: Dear guest: Hello, I am very sorry that I cannot provide you with satisfactory service. There are only a few rooms with small windows, and the rest of the rooms have large windows. You can communicate with the front desk to change the room selection when you check in, and stay in the same type of room later. Other customers have already checked in. We will try our best to solve the problem for each customer. We apologize again and wish you a pleasant journey and good luck in the Year of the Dragon.
Nangongfanyuqi
Discount Double Room
Stayed in Oct 2023
Business travelers
138 review
4.0/5
Very Good
Posted on Oct 12, 2023
The room is spacious and bright, but there is an indescribable smell on the side of the bed near the bathroom. I hope the cleaning staff will clean it well. Breakfast is very good, simple and hygienic.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Mingji Hotel. We are honored to serve you. We are very sorry to bring you a bad stay experience. We continue to improve and maintain high-level service facilities to make our services increasingly perfect. We welcome you to come again for a more comfortable and warm stay experience. All the staff of Mingji Hotel are looking forward to your stay again!
Luoyangfeiyu
Discount Double Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The room is clean and sanitary. The lady at the front desk is attentive. There is a tea restaurant next to it and it is also very close to the midnight snack street. The hotel has umbrellas for rent. The breakfast is also very rich. Parking is also very convenient. It is a treasure shop. It is the first choice for staying.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Mingji Hotel Shawan Branch. Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best quality. Serve. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Standard Room (2 beds)
Stayed in Oct 2023
Business travelers
4 review
2.7/5
Posted on Oct 9, 2023
This twin-bed room is not very good. They are completely combined.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are sorry that due to the negligence of the front desk staff, we have arranged a double room with double beds for you. Guests with children need to put the twin beds together to make it safe and spacious for the children to sleep. The front desk staff has arranged it for you. We are really sorry for the inconvenience. Your valuable opinions are very important to us. If you come here next time, I hope to book this hotel again and look forward to visiting again!
Guest User
Standard Double Room
Stayed in Mar 2023
Couples
71 review
5.0/5
Outstanding
Posted on Mar 20, 2023
The hotel is very close to Shawan Ancient Town, and it takes ten minutes to walk there. The facilities and services are also very good, the room is very clean, but because the windows are single-layered and not soundproof, it will be a bit noisy at night when cars pass by on the side of the street. Parking is free.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello, thank you for your love and recognition of Xiaoming. Xiaoming has been working hard to create a warm and comfortable stay experience for passengers. I hope we can add joy and touch to your vacation. The hotel looks forward to your coming again!
Guest User
Standard Double Room
Stayed in Mar 2023
Travel with friends
20 review
3.0/5
Posted on Mar 28, 2023
Generally, the front desk service is average, the so-called big bed room and preferential room are basically the same.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, our preferential room will be cheaper than it is to attract people. In fact, they are all checked in according to the standard large room type. Regarding the service, we have attached great importance to your opinion and brought you bad news. We are very sorry for the experience. The hotel will immediately convene the front desk staff for training, and strengthen the management of service and etiquette. We hope that you will have a different experience next time you stay.
✨mendaozhijiaogan✨ ҉҉҉҉҉҉҉҉
Business Double Room
Stayed in Mar 2023
Couples
2 review
2.5/5
Posted on Mar 6, 2023
When I was driving, I asked the front desk where to park. The answer was "You can park about 30-40 meters ahead." We thought that we could just find a place to park on the street. It turned out that there was a parking lot in front. I checked in and asked the front desk again. It turned out that they told me to park in the parking lot. I was speechless. You just told me to park in the parking lot in front. I really don't understand the hotel service. I work in the service industry in Guangzhou, but they can't understand Cantonese. They can't even understand the simplest language. They asked me to speak Mandarin. I can't speak it, and they asked my friend to translate Mandarin. I was speechless. The room was clean. The first thing I saw when I entered was the cleanliness of the table. There were several drops of liquid like drinks. It was obvious that no one cleaned it. I didn't take a photo. Lin Zhu didn't comment. It counted. I wiped it clean with hot water myself. I considered all the above problems during my stay, but the next morning, before 8 o'clock, there was an impact drill upstairs. I don't know who was causing the chaos. It was crazy. As a hotel, they can't even handle these basic things. I can't tolerate this. I am a person who doesn't like to comment. Even if I comment, it will not exceed 20 words. I just take it as a reference!
Original TextTranslated by Google
Response from Property: Dear guest, hello, we have attached great importance to your opinion, and we are very sorry to bring you a bad experience. The hotel will immediately convene a meeting and training for the front desk room staff, and strengthen the management of service and etiquette. We look forward to your It will be a different experience next time you stay.
Anonymous User
Discount Double Room
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Clean, hygienic and convenient
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Mingji Hotel Shawan Branch. Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best quality. Serve. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anonymous User
Business Room (2 beds)
Stayed in Jul 2022
Business travelers
11 review
1.0/5
Posted on Jul 25, 2022
I checked in at 4 a.m. and turned on the 16-degree cooling mode of the air conditioner until 8 a.m. The room was over 30 degrees hot and I couldn't sleep. I was soaked. The noise was so severe that I couldn't sleep at all. I called the front desk to arrange for security to come and take a look and said there was nothing I could do. Just make do with it. I called the front desk again and asked customer service to change the room. I either paid extra money to change the room, or I booked a new room. The customer service told me that there was no room for me to change now, so I had to make do with it first. I was there at 4 o'clock in the morning. From check-in to 8.30 in the morning, no one bothered to deal with my problem. They kept asking me to wait for so and so to call me, and kept telling me to make do with it for now. As your customer, am I being fooled by you like this? Don’t know how to prioritize customer issues? It's so bad. From the service to the environment to the equipment, everything is terrible! ! ! Finally, I advise everyone not to book this hotel! ! Finally, I booked a hotel nearby and finally got some sleep.
Original TextTranslated by Google
Response from Property: Dear: I'm sorry that the room was fully booked that day. There was an episode with the air conditioner in the room you stayed in. The air conditioner was not cooling, which gave you a bad experience. The new employee at the front desk did not handle the problem properly. There was indeed no room change arrangement. You should contact us in time. The superior management dealt with it and did not check you out and re-arrange you to stay in a nearby hotel. Sorry, it is indeed the new employee of our hotel who cannot communicate well. The employee has been educated and trained accordingly. In fact, there is no need for you. Comment on 5 negative reviews and make additional comments. The company in question has arranged for a maintenance technician to add refrigerant. The air conditioner has been in operation for several years. It is difficult for us to predict when the refrigerant will not be available. For example: Your air conditioner suddenly stops cooling at four or five in the morning and there is no refrigerant. Do you have to call a maintenance technician to repair it the next day? It’s just that the employee’s way of speaking was wrong at that time. We apologize for the inconvenience. understanding!
Guest User
Standard Room (2 beds)
Stayed in Mar 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Very good, beautiful environment
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your love and recognition of Xiaoming. Xiaoming has been working hard to create a warm and comfortable stay experience for passengers. I hope we can add joy and touch to your vacation. The hotel looks forward to your coming again!
Guest User
Discount Double Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2023
clean and good service
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your love and recognition of Xiaoming. Xiaoming has been working hard to create a warm and comfortable stay experience for passengers. I hope we can add joy and touch to your vacation. The hotel looks forward to your coming again!
Guest User
Standard Room (2 beds)
Stayed in Mar 2023
Family
5 review
5.0/5
Outstanding
Posted on Mar 23, 2023
OK service: very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your love and recognition of Xiaoming. Xiaoming has been working hard to create a warm and comfortable stay experience for passengers. I hope we can add joy and touch to your vacation. The hotel looks forward to your coming again!
Guest User
Discount Double Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2023
very good
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your love and recognition of Xiaoming. Xiaoming has been working hard to create a warm and comfortable stay experience for passengers. I hope we can add joy and touch to your vacation. The hotel looks forward to your coming again!