Guest User
May 31, 2024
Before checking in, I received a caring call from the hotel's one-to-one butler service staff, asking if there were any special requirements for the room. I originally booked a two-bedroom and one-living room room, but when I checked in, I was upgraded to a three-bedroom room. What a surprise! I ordered takeout for dinner at the hotel, and the hotel staff delivered it to the room after it was delivered; in the evening, there were two different flavors of sugar water and a large plate of fruit delivered, which was very considerate. I communicated with the butler whether I could postpone the check-out to 2 o'clock, and I was soon promised. After checking out, I found that I had left a pair of pants in the hotel. After communicating with the hotel staff, I quickly got a reply and found that I had also left some documents and information 😂😂😂. The hotel was very careful to pack the clothes and documents in a special bag for me to go back and get. Thank you very much to the hotel staff Coco, the handsome guy who checked in at the front desk, and other staff, who really made the guests feel at home. Guangzhou NO.1 five-star hotel in my mind!
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