Lavande Hotel (Guangzhou Ximenkou Metro Station)

Lavande Hotel (Guangzhou Ximenkou Metro Station) Reviews

Lavande Hotel (Guangzhou Ximenkou Metro Station)

No.691 Renmin North Road, Liwan District, Guangzhou, Guangdong, 413400, ChinaView Hotel Details
Lavande Hotel (Guangzhou Ximenkou Metro Station)
Lavande Hotel (Guangzhou Ximenkou Metro Station)Lavande Hotel (Guangzhou Ximenkou Metro Station)Lavande Hotel (Guangzhou Ximenkou Metro Station)
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Lavande Hotel (Guangzhou Ximenkou Metro Station) Guest Reviews

4.3/5
962 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(962)
Positive reviews(888)
Reviews with photos/video(97)
Easy to get around(109)
Classy environment(84)
Convenient location(82)
Friendly front desk staff(81)
Close to metro(55)
Average sound insulation(47)
Many dining options(26)
Perfect for business trips(6)
Negative reviews(74)
Isabelll
Superior Twin Room(No window)
Stayed in Oct 2023
Family
12 review
3.7/5
Posted on Nov 3, 2023
the room is very spacious and beds are big, but something is wrong with the tv remote and toilet has no lock, just a glass door.
Response from Property: Dear host, thank you very much for choosing Lavande Hotel as your stay for this trip and sharing your stay experience with us. Xiaoli was really surprised after reading your review. We are deeply sorry for the poor experience! In response to your feedback, the hotel will continue to strengthen the service attitude of the service staff, and continue to supervise and provide relevant training to employees. We will continue to work hard to provide you and more guests with better and more personalized services. Thank you for your sincere opinion. We sincerely hope that you will stay at Lavande Hotel Guangzhou Xikou Metro Station Branch again. We look forward to your visit again to witness the improvement and perfection of our hotel. Good Morrow, just for a better start!
Sajid C
Standard Single Room
Stayed in Apr 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Nice stay , good location. ……………. …….,.. ………………………………………..
RAFEEKH
Standard Single Room
Stayed in Aug 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Aug 23, 2024
very good & excellent nice location
Albert
Superior Double Room
Stayed in Aug 2023
Solo travelers
4 review
4.0/5
Very Good
Posted on Aug 22, 2023
everything is good, especially location (great), except that the smoking smell is too strong. the booking page does not let me book a room that is not smoking. i was taking a gamble that the smoking smell is not that strong, b/c i really like the location and price, but i was wrong!! it is insane! i would stay here again if they start to offer non-smoking rooms. otherwise, i will not recommend any non-smoker to come
Response from Property: I am very sorry for such a bad experience...... We have received your feedback on the problem and to improve; Thank you very much!
Samilo
Standard Single Room
Stayed in Jun 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Great and nice location
Guest User
Standard Single Room
Stayed in Feb 2023
Solo travelers
5 review
4.2/5
Very Good
Posted on Feb 8, 2023
This is a well-located hotel in the heart of the city, nearby Beijing road walking street and the like. The staff here are efficient and helpful, so this is certainly a hotel that is conducive to trouble-free travel. On the downside, the rooms do not seem to be at a standard of some of the other Lavande hotels I've been to. The USB charging slots in my room didn't work and the electronic curtains were faulty and had haphazardly-taped wires protruding from the side. There is also no breakfast service in the hotel, even though a 'free breakfast' upgrade was noted as one of the 'member benefits' on the site, which is either misleading on the part of the hotel or Trip.com. Luckily, there are lots of good local food options within very close walking distance of the hotel. Overall, despite the misgivings, this is a largely comfortable and welcoming hotel that should help give you a painless stay in Guangzhou.
Guest User
Standard Single Room
Stayed in Nov 2021
Solo travelers
28 review
3.2/5
Posted on Nov 14, 2021
nice little hotel. Room was good for the price. Check in was easy. Bathroom a little dirty
Response from Property: Dear guest, I'm really sorry to bring you a bad check-in experience. If you have any problems during your check-in, you can directly contact the hotel front desk. We will solve the problems for you at the first time, and we will further improve the service level and health quality of the staff!
Guest User
Standard Single Room
Stayed in Jul 2023
Business travelers
9 review
3.2/5
Posted on Jul 24, 2023
So far so good
毛毛 Mohamad Sadek
Superior Double Room
Stayed in May 2023
Business travelers
21 review
3.2/5
Posted on May 3, 2023
It is ok
Response from Property: Dear host, thank you very much for choosing Lavande Hotel as your stay for this trip and sharing your stay experience with us. Xiaoli was really surprised after reading your review. We are deeply sorry for the poor experience! In response to your feedback, the hotel will continue to strengthen the service attitude of the service staff, and continue to supervise and provide relevant training to employees. We will continue to work hard to provide you and more guests with better and more personalized services. Thank you for your sincere opinion. We sincerely hope that you will stay at Lavande Hotel Guangzhou Xikou Metro Station Branch again. We look forward to your visit again to witness the improvement and perfection of our hotel. Good Morrow, just for a better start!
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The room is very clean and the front desk service is very friendly. Thumbs up. I will continue to book in the future.
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Complete facilities, beautiful environment, thoughtful service, very clean
Original TextTranslated by Google
Response from Property: "Dear little master, thank you for your affirmation. Your affirmation is the greatest support for Xiaoli! Xiaoli is honored to receive your full praise. Her heart feels sweeter than tasting honey. Xiaoli will continue to maintain With excellent service, thank you for sharing this experience with everyone. "
Anonymous User
Business Double Room
Stayed in Aug 2024
Other
3 review
2.7/5
Posted on Aug 15, 2024
I have never stayed in such a noisy hotel. The only good thing is the location. The front desk said it was a bit noisy because it was close to the road, but it was not the cars that were noisy, but the hotel air conditioner. The rooms were not soundproofed, and the windows were not soundproofed. The air conditioner outside the window was like a tractor at night. Later I found out that the exterior wall was a glass curtain wall, and the air conditioner was resonating directly against the glass. What was even more weird was the bathroom. How do you open the door if it is closed? Do you put your fingers in the crack of the door?
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The environment is clean and hygienic, quite new, the front desk is also very nice, and helped me find a few more hangers to wash my clothes, good reviews
Original TextTranslated by Google
Response from Property: "You have a new mood. May this blessing bring you a new starting point. Thank you for your praise of Xiaoli. We have no special abilities. We only hope that our attentive service can bring you a 100-point experience. We look forward to working with you next time. See you again~"
Guest User
Standard Single Room
Stayed in Jun 2024
Travel with friends
13 review
4.0/5
Very Good
Posted on Jul 2, 2024
The room is clean and tidy. I like the toiletries of Lifeng. It is not noisy on the street, but the air conditioner is a bit loud. It is close to Ximenkou subway station and convenient for travel
Original TextTranslated by Google
Response from Property: Dear host, thank you very much for choosing Lavande Hotel as your stay for this trip and sharing your stay experience with us. Xiaoli was really surprised after reading your review. We are deeply sorry for the poor experience! In response to your feedback, the hotel will continue to strengthen the service attitude of the service staff, and continue to supervise and provide relevant training to employees. We will continue to work hard to provide you and more guests with better and more personalized services. Thank you for your sincere opinion. We sincerely hope that you will stay at Lavande Hotel Guangzhou Xikou Metro Station Branch again. We look forward to your visit again to witness the improvement and perfection of our hotel. Good Morrow, just for a better start!
Andy@Yahoo22
Superior Double Room
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 9, 2024
The brand image of Lavande Hotel has always been excellent, and it is the first choice for hotels.
Original TextTranslated by Google
Response from Property: Thank you for choosing Xiaoli and having such a high evaluation of me. Xiaoli is very happy to be favored by me. Xiaoli is extremely honored. In the vast sea of ​​​​people, meeting is fate. Xiaoli hopes that this A relationship can last forever. Xiaoli hopes that you can come and visit Xiaoli often. Xiaoli has many surprises in store! The room has an air purifier! Forest-like air, Bluetooth music, mousse mattresses, aromatherapy, etc. We look forward to the little master coming over at any time!