Chateau Star River Peninsula Reviews
Chateau Star River Peninsula
Haiyi Garden Club at the east end of Shajiao Island, Shaxi Avenue, Panyu District, Guangzhou, Guangdong, 511430, ChinaView Hotel Details
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1 night
Chateau Star River Peninsula Guest Reviews
4.8/5
Excellent
2353 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2353)
Positive reviews(2303)
Reviews with photos/video(471)
Friendly front desk staff(206)
Delicious breakfast(185)
Great swimming pool(131)
Luxurious(59)
Has rooms for families(56)
Delicious buffet(49)
Offers pick-up/drop-offs(48)
Clean pool(19)
Negative reviews(50)
Ahmed Zamzami
Castle Room - Garden-View (Double bed)
Stayed in Jun 2024
Couples
3 review
Outstanding
Posted on Jun 24, 2024
Until now I see it as one of the best options in Guangzhou, The location itself is very great.. You have the whole star river around you by walking.. multiple shopping stores and restaurants around you inside star river resort.
Only one disappointed point, the swimming pool is not only for hotel users. So you will see it very crowded and noisey with a lot of children.
6/11
Response from Property: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Harleyqq
Executive Room-King Bed
Stayed in Sep 2024
Travel with friends
4 review
Outstanding
Posted on Sep 9, 2024
It was my second time staying here and I was very pleased with stay once again. Special thanks to si mon.
Response from Property: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
fred
Deluxe Room-King Bed
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 14, 2024
This is a fantastic hotel with great food choices and swimming pools. We arrived in kind of late, the front desk gave us upgrade to a family room, all my family really enjoyed the experience especially my two kids. Will definitely come back to stay this hotel again in the future.
Response from Property: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Guest User
Deluxe Room-King Bed
Stayed in Dec 2023
Couples
11 review
Amazing
Posted on Dec 30, 2023
Beautiful and spacious room
Great services and fast response to any requests
Big swimming pools
Response from Property: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
dali.g
Deluxe Room-King Bed
Stayed in Apr 2024
Business travelers
14 review
Outstanding
Posted on Apr 21, 2024
Great location, recommending the room and facilities in the hotel. Very quiet, staff is very nice. 10/10
See you next time.
Response from Property: Dear guests, thank you very much for your stay at CHATEAU STAR RIVER Hotel and for your affirmation and support! The hotel is committed to creating a comfortable stay experience for guests. Your satisfaction will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. We sincerely look forward to your coming again!
ROCCHI
Vr 4D Immersive Experience Double Bed Room
Stayed in Nov 2023
Solo travelers
51 review
Amazing
Posted on Jan 3, 2024
Excellent hotel. The parking is a bit far away from the lobby..
Response from Property: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Guest User
Deluxe Room-Two Beds
Stayed in Nov 2023
Family
1 review
Posted on Nov 6, 2023
The sports facilities were wrongly described in trip.com. No more snooker and table tennis. We are disappointed with that as we brought our rackets with us.
Luckily the tennis court was great though a bit expensive.
Response from Property: Dear guest, thank you for choosing Chateau Star River Peninsula and sharing your stay experience. We are sorry to see that the hotel facilities you mentioned are not satisfied with you , Due to apart of the hotel facilities are upgrading and renovation. We are deeply sorry for not being able to provide you with services during renovation period, and we will immediately communicate with ctrip .com to correct them also. With your supervision, we can be more perfect and perfect. Thank you again for staying in Chateau Star River Peninsula ,and sincerely look forward to your visit again!
Fat cat ac
Deluxe Family Friendly Room
Stayed in Apr 2023
Business travelers
127 review
Very Good
Posted on Apr 15, 2023
The hotel is nice and big room too! The staff are very nice and friendly.
Response from Property: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!
Sumeet
Accessible Room (2 beds)
Stayed in Apr 2024
Solo travelers
7 review
Outstanding
Posted on Apr 25, 2024
Huang si yu was great. Good stay at hotel
Response from Property: Dear guests, thank you very much for your stay at CHATEAU STAR RIVER Hotel and for your affirmation and support! The hotel is committed to creating a comfortable stay experience for guests. Your satisfaction will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. We sincerely look forward to your coming again!
miguel papa
Deluxe Room-Two Beds
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 27, 2024
Good hotel breakfast good
Response from Property: Dear guests, thank you very much for your stay at CHATEAU STAR RIVER Hotel and for your affirmation and support! The hotel is committed to creating a comfortable stay experience for guests. Your satisfaction will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. We sincerely look forward to your coming again!
A-BORG Management
Vr 4D Immersive Experience Double Bed Room
Stayed in Oct 2022
Couples
3 review
Outstanding
Posted on Oct 11, 2022
super spacious room, very comfy bed. Beautiful ammenities, friendly staff, Mr Huang was very accomodating and nice to us !
Will definitely come back
Response from Property: Dear guests, thank you very much for staying at Peninsula Star River Hotel and your recognition and support! The hotel is committed to creating a comfortable and homelike experience for guests, and we are honored to receive your recognition for our service. Your praise will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. Sincerely look forward to your visit again! Here, I wish you a smile, happy happy every day!
Sendayesen
Deluxe Room-Two Beds
Stayed in Jul 2024
Travel with friends
7 review
Outstanding
Posted on Aug 12, 2024
good good
Anonymous User
Vr 4D Immersive Experience Double Bed Room
Stayed in Sep 2022
Couples
7 review
Amazing
Posted on Dec 9, 2022
One of the best hotel me I visited in China , super clean and high standard for who look about and d’hôtel atmosphere so chill and relaxing and the service are so perfect
Response from Property: Dear guests, thank you very much for your stay at CHATEAU STAR RIVER Hotel and for your affirmation and support! The hotel is committed to creating a comfortable stay experience for guests. Your satisfaction will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. We sincerely look forward to your coming again!
Ballesio
Deluxe Room-King Bed
Stayed in Apr 2024
Business travelers
14 review
Very Good
Posted on Jun 8, 2024
Good buffet
Response from Property: Dear guests, thank you very much for your stay at CHATEAU STAR RIVER Hotel and for your affirmation and support! The hotel is committed to creating a comfortable stay experience for guests. Your satisfaction will be the biggest driving force for our continuous improvement in the future. Thank you again for your generous patronage and precious comments. We sincerely look forward to your coming again!
Ashley
Deluxe Room-King Bed
Stayed in Feb 2024
Business travelers
8 review
Outstanding
Posted on Mar 13, 2024
Great Stay !!
Response from Property: Dear customers, thank you very much for choosing Guangzhou CHATEAU STAR RIVER PENINSULA Hotel and sharing your stay with valuable time. At the same time, we also sincerely thank you for your recognition of our room and service. The opinion of the guests is an important measure for us to improve ourselves. Thank you again for your detailed comments. I wish you a happy life!