Victoria Hotel Zhujiang New Town Guangzhou Reviews
Victoria Hotel Zhujiang New Town Guangzhou
No. 106 Huangpu Avenue West, Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Victoria Hotel Zhujiang New Town Guangzhou Guest Reviews
4.6/5
Very Good
2154 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2154)
Positive reviews(2085)
Reviews with photos/video(227)
Friendly front desk staff(147)
Great value for money(143)
Easy to get around(111)
Classy environment(105)
Convenient parking(56)
Delicious breakfast(53)
Located downtown(25)
Negative reviews(69)
Guest User
Cozy Queen Room
Stayed in Jan 2025
Travel with friends
1 review
Outstanding
Posted on Jan 11, 2025
Had an amazing experience staying at Victoria Hotel. The level of service provided by Rainy Qui was amazing. Will absolutely come again next time I visit. Room was cleanest we have been to in Guangzhou, well designed and excellent amenities. To top it all off the bed was super comfortable!!!
Response from Property: Thank you for support for our hotel and thank you for your 5-star comment.We will keep the high-quality service to make our guest feel at home.We are looking forward to service you soon.
username5565
Cozy Queen Room
Stayed in Dec 2024
Couples
9 review
Outstanding
Posted on Jan 4, 2025
Really enjoyed our stay, the location is good. The room is clean, the desk is friendly, will come back.
Response from Property: Dear guest: Thank you very much for your encouragement. Xiaowei is really touched. A spring breeze is not as good as your kind words. Thank you for your trust and love for Xiaowei. When we first met, it was like an old friend returning. Xiaowei believes that guests are family members, and every trip of yours feels like going home. I am very happy to let you spend a pleasant time in Xiaowei. I look forward to meeting you again. I wish you a happy life!
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Deepinder
Cozy Queen Room
Stayed in Aug 2024
Business travelers
16 review
Posted on Aug 16, 2024
Newly Renovated Hotel at a good location have great amenities … however House keeping needs much improvement as they do not clean room properly!
Response from Property: Greeting from Victoria Hotel Guangzhou, I am so sorry about the room situation. We will report to Housekeeping department to follow up,they will share the case and make the training.We hope you give us opportunity to show we are improve，and please accept my sincerest apologies.
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Guest User
Cozy Queen Room
Stayed in Jan 2025
Business travelers
8 review
Amazing
Posted on Jan 17, 2025
I recently had the pleasure of staying at Victoria Hotel in Tianhe, and the experience was nothing short of exceptional. From the moment I arrived, I was greeted with warm smiles and outstanding service. The highlight of my stay was undoubtedly the incredible service provided by Rainy Qui. Rainy went above and beyond to ensure my comfort and satisfaction. His attention to detail, genuine kindness, and willingness to assist with every request made my stay unforgettable. The rooms was immaculate and well-appointed, offering a cozy retreat after a day of business travel. The hotel's amenities were top-notch, and the location was perfect for easy access to Tianhe's vibrant attractions. The staff's professionalism and dedication to guest satisfaction were evident throughout my stay. I highly recommend Victoria Hotel for anyone visiting Tianhe and look forward to returning, especially to experience Rainy's outstanding service once again.
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Response from Property: Thank you for support for our hotel and thank you for your comment.We will keep the high-quality service to make our guest feel at home.We are looking forward to service you soon.
danish
Executive 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Oct 20, 2024
It was very nice experience staying in this hotel, this was my 1st time in China, the staff specially Mr. Rainy Qui is outstanding and so helpful, he is extremely helpful, I felt a stay like home, it was an amazing stay. A++++++ to Mr. Rainy Qui, see you again soon.
Response from Property: 親愛的客官，您好！歡迎下榻維多利酒店並分享此次入住體驗。感謝您的不吝誇獎與強烈推薦，同時感謝您對我們的稱讚，小維也將會不斷優化自我提升，酒店便捷的地理位置，是大多數賓客選擇我們的原因之一， 再次感謝您對小維的厚愛，期待您的再次光臨~~~
Ali al hadi
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
81 review
Outstanding
Posted on Apr 27, 2024
Very nice and clean hotel
Very close to many restaurants and caffees
Response from Property: Dear friend: Hello! Thank you for your trust in Xiaowei! Thank you for your generous praise and strong recommendation! It is really hard to leave Xiaowei. Victoria is your most beautiful and warmest home in this place. If you have time, come back to see Xiaowei often ~^_^
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Kristina_P
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
27 review
Outstanding
Posted on Aug 18, 2024
The hotel is great! I will definitely stay here again. The only problem is that in the shower it's hard to regulate hot and cold water to make it warm.
Response from Property: Greeting from Victoria Hotel Guangzhou, Thank you for your support of our hotel.It's our honor to service your stay.We are looking forward to your next stay,
Guest User
Cozy 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
Amazing
Posted on Sep 25, 2024
This hotel was very clean and comfortable to stay in; however, it was unfortunate to experience a delay in our trip back to the airport. The hotel kept trying to reach us because we were accused of stealing a gas mask in a specific room that they believed to be ours- even if we were staying in a different room number.
Response from Property: 感謝您入住維多利酒店並與我們反饋您的入住感想，非常抱歉此次入住未能達到您的期望，我們誠摯的希望與您取得聯繫，瞭解更多細節，以便做出相應的完善。您可以撥打酒店總機與我們反饋寶貴建議，希望我們的改進能迎來您的再次光臨！
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
6 review
Outstanding
Posted on Nov 12, 2024
Rainy qiu service good good good 👍👍👍
Response from Property: 遠處蔚藍地天空下，湧動着金色的麥浪；就在哪裡曾是你和我，愛過的地方，嗚嗚嗚~看到客官誇讚小維，小維真的很開心呢，多想您在小維身旁，和您在一起的日子才叫時光，和您在一起的日子才叫日子，小維希望每場演唱會都能遇見您，一起見證那讓人回味無窮的時刻
Natasha June
Suite
Stayed in Apr 2024
Family
4 review
Amazing
Posted on May 4, 2024
Great location, clean rooms. It was a good stay.
Response from Property: Thank you for staying at the Victoria Hotel and providing us with feedback on your stay experience. We have identified minor shortcomings, maintained positive aspects, and made improvements. We always strive to create a perfect stay experience for our guests, and we believe that you will have a brand new experience on your next stay. We hope you can give us a 5-star rating and sincerely invite you to come again.
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yudfamd
Executive 2-bed Room
Stayed in Dec 2023
Family
10 review
Outstanding
Posted on Jan 31, 2024
convenient location, but slightly far from metro station.
Response from Property: Dear guest: Thank you for your praise. It is Xiaowei's greatest honor to receive your recognition. It also gives Xiaowei a huge motivation. Xiaowei has prepared a new room type for you, a newer and more affordable room type, and newer equipment. , so that Xiaowei can provide you with better services in the future, and continue to move forward with continuous innovation and hard work. We look forward to your visit again, and we will serve you wholeheartedly~~~
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LiCherry
Superior Queen Room
Stayed in Jun 2024
Business travelers
3 review
Outstanding
Posted on Jul 8, 2024
Clean and excellent service
Response from Property: 親愛的客官：您好，得此美言甚歡喜，如沐春風在心間！您的一個讚美，一個簡單的喜歡，一句真摯的肯定都會讓小維的內心充滿着力量，讓所有感激的語言飛翔在生命的藍天，您的信任與支持是小維不斷進步的動力，您的讚美是對小維最大的認可，能為您服務是小維最大的榮幸，祝您生活愉快，工作順利！
H.G.H
Cozy 2-bed Room
Stayed in Aug 2024
Booked for others
56 review
Outstanding
Posted on Aug 8, 2024
They liked there stay
Response from Property: 親愛的客官：歡迎下榻維多利大酒店，看到您簡簡單單的幾個字，是對小維滿滿的信任，是穩穩的幸福。別人拿不走，也擦不掉的成就感。小維喜歡的是您輕敲鍵盤時敲出的關於認可的所有字眼。期待您再次回家~祝您生活愉快~（●'◡'●）
Mohamed Saad .
Cozy Queen Room
Stayed in Jan 2024
Travel with friends
18 review
Amazing
Posted on Feb 4, 2024
Good hotel , breakfast just ok
Response from Property: Your satisfaction is the greatest affirmation for Xiaowei. On a sunny afternoon, it is so pleasant to make a pot of tea, enjoy the scenery outside, and chat with friends... If you are satisfied, you must be more satisfied. Support Xiaowei. With your support and encouragement, Xiaowei will work harder!
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Sanjay Rajendra
Deluxe Queen Room
Stayed in Feb 2024
Business travelers
4 review
Posted on Feb 20, 2024
Hotel need renovation
Response from Property: Hello dear guests! The hotel was newly renovated in 2022. The rooms are bright, fashionable and generous; it has also been equipped with a self-service laundry room and a self-service gym, making it suitable for family and business trips. The hotel is equipped with buffet breakfast, Chinese and Western restaurants, conference rooms, self-service laundry room, and self-service gym. Complete facilities, convenient living, convenient transportation, and brand-new rooms allow you to live comfortably and rest assured!
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