To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.7
Service3.6
Cleanliness3.8
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All reviews(325)
Positive reviews(274)
Reviews with photos/video(45)
Classy environment(25)
Great value for money(16)
Quiet & comfortable(15)
Perfect for business trips(10)
Strange smell in room(10)
Friendly front desk staff(10)
Large rooms(9)
Convenient parking(6)
Negative reviews(51)
Guest User
Deluxe Room (Double bed) (Bathtub)
Stayed in Nov 2024
Family
2 review
3.5/5
Posted on Nov 12, 2024
It is a nice hotel, value for your money but not near the metro station. Painting at the ceiling 😁
Response from Property: Hello! Thank you for your trust in Carrie Hotel! Sincerely thank you for taking the time out of your busy schedule to give us compliments and enthusiastic recommendations! We will continue to provide attentive and enthusiastic service and wholeheartedly make every guest feel at home! We are really happy to see your satisfaction and recognition, and sincerely look forward to your visit again! I wish you a smooth work and a happy life! Remember to come back often when you have time!
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Guest User
Standard Twin Room (No window)
Stayed in Jul 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Oct 26, 2024
Fantastic experience! Perfect location, excellent facilities, and attentive staff made our stay memorable. Highly recommend for business or leisure!
Response from Property: 尊敬的賓客您好:非常感謝您對我們服務的認可和讚美,為了給您提供更加細緻周到的人住體驗,為您提供歐舒丹洗漱用品及很多生活必需品。讓您在旅途中猶如家一般的舒心與便捷。滿意只是起點,服務沒有終點。我們會更加努力地用真心、誠心、暖心、愛心為您下一次光臨我們酒店提供更好的服務。祝您生活如意、事業順心!
LUXESHOPPER
Standard Twin Room (No window)
Stayed in Sep 2023
Solo travelers
25 review
5.0/5
Outstanding
Posted on Sep 15, 2023
They upgraded me to a bigger room free of charge . A perfect place to be
Vee.
Superior Double Room
Stayed in Dec 2023
Business travelers
7 review
3.2/5
Posted on Dec 11, 2023
The hotel is luxury at affordable prices.. Staff don’t speak English so it’s hard to communicate with them. The breakfast is mostly Chinese food. Location is not far from most markets.
Response from Property: Hello dear guests! Thank you for your stay and for giving us the opportunity to serve you. Thank you for your evaluation. Your suggestions are a rare and valuable asset for us, and they are also the best motivation for us to continuously improve. We will continue to work hard to continuously improve various services. We will adopt your suggestions in a timely manner and strive to achieve better results. On the first floor, satisfying and touching every guest is our goal of moving forward. We look forward to seeing you again at the Carrie Hotel. I wish you success in your career and happiness in your family!
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Guest User
Standard Twin Room (No window)
Stayed in Aug 2024
Business travelers
1 review
3.5/5
Posted on Sep 12, 2024
Good
Service
And good facilities
Response from Property: 尊敬的賓客您好:非常感謝您對我們服務的認可和讚美,為了給您提供更加細緻周到的人住體驗,為您提供歐舒丹洗漱用品及很多生活必需品。讓您在旅途中猶如家一般的舒心與便捷。滿意只是起點,服務沒有終點。我們會更加努力地用真心、誠心、暖心、愛心為您下一次光臨我們酒店提供更好的服務。祝您生活如意、事業順心!
Comradeice
Superior Room (2 beds)
Stayed in May 2023
Business travelers
2 review
4.0/5
Very Good
Posted on May 4, 2023
Very good choice and good customer service support.
Guest User
Superior Room (2 beds)
Stayed in Sep 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The service was very good and i like the room very much thanks
Amer
Superior Double Room
Stayed in Nov 2024
Business travelers
7 review
3.0/5
Posted on Dec 3, 2024
Good enough
Response from Property: 您好!感謝您對卡麗酒店的信賴!真誠地感謝您在百忙之中抽時間讚美誇獎與熱情推薦!我們會一如既往地保持殷勤熱忱的服務,全心全意讓每一位客人享有賓至如歸的人住體驗!看到您的滿意和認可,我們真的非常高興,真誠期待您的再次蒞臨!祝工作順利、生活愉快!記得有時間常回來看看!
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2023
Business travelers
3 review
2.0/5
Posted on Jun 23, 2023
The place used to be very nice and relaxing. But now, the place is a little run down. Breakfast is bad, hard to get transport. Furthermore, the receptionist not very friendly.
Need renovation asap!
Mathieu
Superior Double Room
Stayed in Apr 2023
Business travelers
4 review
4.2/5
Very Good
Posted on May 3, 2023
Nice room and clean. Missing hot water in morning. Breafast isvery good.
Guest User
Standard Twin Room (No window)
Stayed in Sep 2023
Solo travelers
33 review
5.0/5
Outstanding
Posted on Sep 12, 2023
The hotel is so clean and comfortable
THANAWAT
Deluxe Room (Double bed) (Bathtub)
Stayed in May 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on May 28, 2024
Nice Hotel
Response from Property: Hello! I'm very glad that you chose to stay at the Kaili Hotel. Your comments made the hotel staff immediately glow with great enthusiasm for work! At the same time, we are glad that we can provide you with products and services that provide you with a wonderful experience. Our hotel is conveniently located, bustling and quiet, making it a safe haven for business travelers. The hotel has always strived to provide guests with considerate and warm services. We hope that we can become your home away from home. We sincerely look forward to your next return home! I wish you happiness every day and everything goes well!
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ali
Standard Twin Room (No window)
Stayed in Jun 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Jun 29, 2023
good hotel
mungunsar
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
7 review
4.5/5
Great
Posted on Apr 18, 2023
Good luck
Guest User
Warm Room
Stayed in Dec 2024
Business travelers
12 review
3.3/5
Posted on Dec 26, 2024
I have to complain! I stayed in this hotel for training. I took some time to go to the lobby bar to discuss something. As soon as I sat down, a staff member named Hu gave me "special care". He didn't turn on the lights, didn't let me eat, and said it was time to go off duty. But the notice board clearly stated that the service was until 9:30 pm. He still drove us to the paid meeting room. The key point is that Hu drove us away like ducks. If we didn't leave, he would stand next to us and talk to disturb us. He acted like a rogue!!! This service really ruined my good impression. I should have recorded a video at that time and posted it! Although it has been several days, I am still angry when I think about it now!
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Original TextTranslated by Google
Response from Property: 尊敬的賓客您好:非常感謝您對我們服務的認可和讚美,為了給您提供更加細緻周到的人住體驗,為您提供歐舒丹洗漱用品及很多生活必需品。讓您在旅途中猶如家一般的舒心與便捷。滿意只是起點,服務沒有終點。我們會更加努力地用真心、誠心、暖心、愛心為您下一次光臨我們酒店提供更好的服務。祝您生活如意、事業順心!