Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital)

Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital) Reviews

Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital)

6-7F, Building 16, No.23 West Guangyuan Road, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital)
Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital)Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital)Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital)
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Royal Santo Exquisite Hotel (Guangzhou Railway Station Provincial Maternity and Child Hospital) Guest Reviews

3.9/5
442 review
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(442)
Positive reviews(394)
Reviews with photos/video(138)
Friendly front desk staff(23)
Easy to get around(19)
Great value for money(15)
Classy environment(11)
Average sound insulation(11)
Close to train station(11)
Stayed multiple times(5)
Many amenities(4)
Negative reviews(48)
Kapoor
Superior 2-bed Room
Stayed in Apr 2024
Travel with friends
1 review
1.7/5
Posted on Apr 5, 2024
Very dirty rooms, tiles in bathroom were coming out. Rooms were not vacuumed
Response from Property: Dear guest, thank you for your stay. We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us. We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
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FRX
Superior 2-bed Room
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Very big room . Good location . Near to watches and shoes market . Have many Pakistani restaurants.bus stop is near .
Response from Property: Dear host: Thank you very much for your support of Huangsheng Boutique Hotel. We always believe that a good reputation must come from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the best service. , enjoy it to your heart’s content, the nature and relaxation of city business travel and vacation, and the low-key and luxury of restrained elegance! Welcome your next visit!.
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Thariq
Comfy Family Room (3 beds)
Stayed in Dec 2023
Business travelers
79 review
3.2/5
Posted on Dec 13, 2023
Good location Muslim foods and market
Response from Property: Dear host: Thank you very much for your support of Huangsheng Boutique Hotel. We always believe that a good reputation must come from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the best service. , enjoy it to your heart’s content, the nature and relaxation of city business travel and vacation, and the low-key and luxury of restrained elegance! Welcome your next visit!.
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ZHEJIANG.BJEC
Comfy Family Room (3 beds)
Stayed in Aug 2023
Business travelers
15 review
4.0/5
Very Good
Posted on Sep 18, 2023
It’s located on good location
Response from Property: 親愛的小主:非常感謝您對皇聖臻品酒店的支持,我們始終堅信好的口碑一定是從客人的最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務,盡情的享受吧,那城市商旅度假的自然與放鬆,和內斂雅緻的低調與奢華!歡迎您的下次光臨!.
Krishna
Deluxe 2-bed Room
Stayed in Apr 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Thank you
Guest User
Superior 2-bed Room
Stayed in Jul 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Jul 13, 2022
008.good
Response from Property: 親愛的小主[愛心],每一天,我們都在喜歡着一些人,也被一些人喜歡着。人與人之間的緣分就是那麼妙不可言,感謝與您相遇!感謝您對小臻的支持與鼓勵,我們會加倍努力,期待您的再次光臨哦。
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Travel with friends
4 review
1.0/5
Posted on Apr 12, 2024
Booked two double bed rooms, the experience was very bad. The soundproofing was ridiculously poor. The room was close to the elevator. There were people talking in the corridor. There was a strange smell in the room. The wifi was broken and could not be connected. The TV was broken and could not be watched. The air conditioner was turned on at 16 degrees for one night, but it still showed that the indoor temperature was 25 degrees. It was like it was not turned on. The front desk service attitude was extremely poor. **Takeaways could not be delivered to the room. Guests had to go down to the hotel door to get them. I called the front desk to ask, but the front desk hung up the phone. There was no courtesy at all. There will be no next time.
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Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的入住,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Tonghua
Superior 2-bed Room
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Facilities: Good Sanitation: Good Environment: Good Service: Good Comfortable stay
Original TextTranslated by Google
Response from Property: 親愛的小主:非常感謝您對皇聖臻品酒店的支持,我們始終堅信好的口碑一定是從客人的最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務,盡情的享受吧,那城市商旅度假的自然與放鬆,和內斂雅緻的低調與奢華!歡迎您的下次光臨!.
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Other
1 review
1.6/5
Posted on Jul 10, 2024
This is the worst room I have stayed in in my many trips. First, I wanted to use the kettle, but there was a thick tea stain on the kettle mouth, so I didn't dare to use it. Then, when I used the toothbrush, I took it from the small drawer. There was a lot of water in the small drawer, and the toothbrush was also super bad. My teeth bled when I brushed. Also, the socket cover was broken and fell off, and it didn't get fixed. There were also a lot of mosquitoes. In short, I couldn't sleep well at all! The ceiling of the lobby on the first floor was also rotten, and the wires were leaking out. I forgot to take pictures. Even if it is more convenient, I dare not choose this room next time!
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Guest User
Superior 2-bed Room
Stayed in Dec 2023
Other
8 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The hotel is about 50 meters to the left of the Provincial Women and Children's Hospital. There are many small food shops around and there are many people. It is on the left after checking in and entering the building. The hotel is on the 6th and 7th floors. It's clean, the bed is comfortable, and it's next to a viaduct, so it's relatively not noisy.
Original TextTranslated by Google
Response from Property: Dear lady: Thank you very much for your support to the Royal Saint Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Enjoy it to your heart's content, the natural and relaxing city business travel and holiday, and the restrained and elegant low-key and luxury! Welcome to visit us next time!.
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Anonymous User
Deluxe Queen Room
Stayed in Jun 2024
Other
5 review
2.0/5
Posted on Jun 4, 2024
The quilt was yellow and bloody, there were a lot of mosquitoes, the toilet was not cleaned before check-in, there was only half a bottle of mineral water, the space was ok, but the hygiene was poor, the soundproofing was not good, and the service was not good.
Original TextTranslated by Google
Anonymous User
Superior 2-bed Room
Stayed in May 2024
Booked for others
8 review
5.0/5
Outstanding
Posted on Jun 26, 2024
I have stayed here several times. The room rate is cheap, the environment is nice, there is food and drink downstairs, and the transportation is convenient. It is quite good!
Original TextTranslated by Google
Anonymous User
Deluxe 2-bed Room
Stayed in Jul 2024
Family
11 review
1.5/5
Posted on Jul 30, 2024
Poor hygiene, poor front desk attitude, old hotel, very bad experience
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您的入住,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Xielufengsheng
Deluxe 2-bed Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Very cost-effective I was in such a hurry that I forgot to take pictures
Original TextTranslated by Google
Response from Property: Dear host: Thank you very much for your support of Huangsheng Boutique Hotel. We always believe that a good reputation must come from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the best service. , enjoy it to your heart’s content, the nature and relaxation of city business travel and vacation, and the low-key and luxury of restrained elegance! Welcome your next visit!.
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BAYEER
Deluxe Queen Room
Stayed in Jun 2023
Family
11 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The room is very good, the service attitude of the hotel staff is very good, especially the warm greetings from the cleaning brother, thumbs up👍🏻Shopping, dining and transportation around the hotel are very convenient. .
Original TextTranslated by Google
Response from Property: Dear host: Thank you very much for your support of Huangsheng Boutique Hotel. We always believe that a good reputation must come from the most sincere satisfaction of our guests. At the same time, we are honored to provide you with the best service. , enjoy it to your heart’s content, the nature and relaxation of city business travel and vacation, and the low-key and luxury of restrained elegance! Welcome your next visit!.
Show More
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