Pullman Guangzhou Baiyun Airport (Terminal 1) Reviews
Pullman Guangzhou Baiyun Airport (Terminal 1)
No.2 Yiheng Road, Airport Avenue, Huadu District, Guangzhou, Guangdong Province, P. R. China, Huadu District, Guangzhou, Guangdong, 510470, ChinaView Hotel Details
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Pullman Guangzhou Baiyun Airport (Terminal 1) Guest Reviews
4.6/5
Very Good
4039 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(4039)
Positive reviews(3920)
Reviews with photos/video(670)
Close to airport(563)
Easy to get around(539)
Offers pick-up/drop-offs(250)
Delicious breakfast(167)
Friendly front desk staff(131)
Stayed multiple times(54)
Tasty restaurant(40)
Negative reviews(119)
Ricardo da Palma
Superior Queen Bed Room
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 31, 2024
Amazing service, contacted with Mr. Wang because i had a late check-in and an early flight next day. Everything excelent, 5 min walk from terminal 1, fast check-in, very confortable and clean room and next day had an amazing breakfast just before the free shuttle bus to terminal 2. This hotel is my favorite spot each time i have a late arrival or early flight in GZ.
Guest User
Superior Twin Beds Room
Stayed in Jun 2024
Family
3 review
Posted on Jun 17, 2024
Atrocious service, their English is barely understandable, and the shuttle service was smelly, slow and unprofessional.
Room was small and the toilet had terrible plumbing. Room was honestly terrible for that price point
Anonymous User
Superior Queen Bed Room
Stayed in Apr 2024
Solo travelers
2 review
Outstanding
Posted on Apr 28, 2024
I’ve been to many hotels and different hotel chains, and I have never seen a super customer service and hospitality like I have seen from this hotel, especially from Mr. Wang Yang
He make the experience special and always available to support even when he is during non-working hours
I’ll for sure stay here again and it is always my choice when I want to stay close to Guangzhou airport. Very close to the airport with shuttle buses service every 30 minutes for T2. And, T1 is just in the back side of the hotel.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
AlanW
Superior Queen Bed Room
Stayed in Apr 2024
Family
45 review
Very Good
Posted on Apr 9, 2024
This hotel is kind of all but still value for money if you are transiting near guanzhou airport and needed a short stay. There is shuttle
Bus to T2 but need to get to lobby early as it is 30
Min per interval
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Dejan
Superior Twin Beds Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 27, 2024
The hotel is located at the airport, easy to find and travel to including a shuttle service.
Rooms are spacious and all amenities needed, very nice gym.
Breakfast of high quality with alot of choices.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Asia Explorer
Superior Twin Beds Room
Stayed in Aug 2024
Business travelers
5 review
Great
Posted on Aug 28, 2024
Great hotel at the airport. The furniture is a little bit outdated, but price/value is very good.
Sheng Lay
Superior Queen Bed Room
Stayed in Dec 2023
Business travelers
23 review
Outstanding
Posted on Jan 11, 2024
The room is spacious with lots of pillows… very good location for travelers with flights in Terminal 1 just across the road of the departure are. 5 minutes ride to Terminal 2 by their hotel’s shuttle bus service which keavea the hotwl evwey 30 minutes.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Alex Tong G S
Superior Queen Bed Room
Stayed in Aug 2024
Business travelers
21 review
Very Good
Posted on Aug 21, 2024
Near to T1 & the room are big enough, check in was smooth & everything was good.
Peng Sim
Superior Twin Beds Room
Stayed in Jul 2024
Solo travelers
6 review
Great
Posted on Jul 30, 2024
Breakfast is very good, location is less than 5mins walk from T1 Guangzhou Baiyun airport.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Osvaldo de Sousa
Deluxe Queen Bed Room
Stayed in Jun 2024
Business travelers
5 review
Very Good
Posted on Jun 9, 2024
Extremely convenient you can walk from the terminal 1 into the hotel in 5m.
It’s clean and nice its value for money specially for the location if you need to commute fast.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Ray
Superior Queen Bed Room
Stayed in Nov 2023
Business travelers
5 review
Posted on Nov 10, 2023
Location is good, near to the airport and shutle bus is provided if you need to go to Terminal 1/2. However, if you wish to go to downtown then you need to take a taxi which takes about 40min. Cleanliness was great, no doubt about that. Service & facilities were great as well. Breakfast was very good, Chinese style, Western style and Japanese style.
Overall, worth the money and you will like it.
6/10
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Ahmad Altuijri
Superior Queen Bed Room
Stayed in May 2024
Business travelers
17 review
Outstanding
Posted on Jul 10, 2024
This hotel wasn't just close to the airport, it practically gave the airplanes a high-five as they took off! It was so convenient, I almost missed my flight because I was too relaxed from the luxurious stay. Seriously though, the rooms were so spotless I could see my reflection in the faucets, the staff treated me like a VIP (very important pampered guest), and the location was perfect for catching those early morning flights. It was the whole package!
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
Guest User
Superior Twin Beds Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 11, 2024
Very convenient to have one night rest waiting for flight. Very comfortable bed and good service .
Just located opposite to T1 gates.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
龙王
Executive King Size Bed Room
Stayed in Oct 2023
Travel with friends
3 review
Amazing
Posted on Nov 2, 2023
Beautiful hotel very close to the Guangzhou airport. The staff was very helpful. I can speak a little chinese, and they were understanding. The room was huge and well equipped. S well epuipped gym as well. And the breakfast was extraordinary. Two thumbs up for this hotel.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Pullman Guangzhou Baiyun Airport Hotel
JOSHUA DONATO CUEVAS
Superior Queen Bed Room
Stayed in May 2024
Business travelers
17 review
Posted on May 2, 2024
Good location, great breakfast, but room was not well maintenance, rooms smell like humidity …
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will pay more attention to room inspection to ensure all rooms are under good condition.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Pullman Guangzhou Baiyun Airport Hotel