Ocean Hotel Reviews

Response from Property: Dear guest, hello! Thank you for your stay and review. Ocean Hotel has always been committed to providing guests with the most comfortable and satisfactory stay experience. We are glad that the hotel has been recognized by you. If you like us during your next stay, you can give us a full score as encouragement! All staff of Ocean Hotel look forward to serving you again. Wishing you a happy life and smooth work!

Response from Property: Dear customer: Hello! Thank you very much for choosing our hotel. We have always been committed to providing guests with a clean and comfortable accommodation environment. We are glad that you are satisfied with this. Meanwhile, we are also honored to provide you with a self-service laundry room service on the 4th floor, which is free of charge and does not require any payment from you. We always hope that you can enjoy the most convenient and considerate service during your stay. Thank you again for your choice and support. We look forward to your next visit and continue to provide you with high-quality service and comfortable accommodation environment.

Response from Property: Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

Response from Property: Dear guest, hello! Thank you for choosing to stay at Ocean Hotel. Our development cannot be separated from your support, and our goal is to provide you with satisfactory service. I am glad that the comfortable living environment, thoughtful service, and free laundry at the hotel have left a wonderful impression on you. Thank you for your support and kindness along the way. We will do better and wish you a happy life and smooth work!

Response from Property: Dear distinguished guests, thanks for choosing Ocean Hotel and sharing your experience. We have seen your comments and truly moved. We are glad that the hotel has brought a good time for your trip. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your stay again.

Response from Property: Dear distinguished guests,thanks for choosing to stay in the ocean hotel. Thank you for your praise and recommendation. All we have done is for your satisfaction. Looking forward to your visit again. We wish you a happy life and a smooth work.

Response from Property: Dear distinguished guests,thanks for staying in the hotel and sharing, we are glad that every service of the hotel has been recognized by you. Through your careful description, we can feel the happiness brought to you by this trip. This is what our hotel have been pursuing, and this will be the driving force for us to continue our efforts and make progress. Looking forward to your visit again. We wish you a happy life and a smooth work.

Response from Property: Dear distinguished guests, thanks for choosing Ocean Hotel and sharing your experience. We have seen your comments and truly moved. We are glad that the hotel has brought a good time for your trip. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your stay again

Response from Property: Dear guest, hello! Thank you for your valuable review. We are delighted to hear that you had a pleasant time at our hotel! We deeply apologize for the feedback regarding breakfast, and your opinion is crucial to us. Our buffet breakfast is updated with different dishes at different times every day, totaling over 100 varieties and flavors that may not meet your requirements. However, we will immediately communicate with the catering team to continue improving the quality and diversity of breakfast, ensuring that every guest can enjoy a satisfactory dining experience. Regarding the collaboration ability of the staff you mentioned, we attach great importance to the cooperation and efficiency between teams. This is indeed an area where we need to constantly improve and strengthen. Please rest assured that we will strengthen internal training, enhance employees' collaboration skills and service awareness, and ensure that every employee can provide excellent service to guests in an efficient and harmonious manner. All staff of Ocean Hotel look forward to your next stay and wish you a happy life and smooth work!

Response from Property: Dear customer: Hello! Thank you for choosing and staying at our hotel. Your satisfaction and recommendation are great encouragement to us. We are pleased to hear that you have highly praised our hotel and staff for their enthusiasm and thoughtfulness. Our team has been working hard to provide warm and thoughtful service to every guest, hoping that you can feel the comfort and warmth of home during your time at the hotel. We sincerely appreciate your recommendation and look forward to the opportunity for you to visit our hotel again. We will continue to provide you with high-quality service, ensuring that every stay you make will leave beautiful memories.

Response from Property: Dear guest, hello! Thank you for your review of our hotel! We are all honored and proud of your high praise. Indeed, our hotel bears the traces of time, but this is precisely where its charm lies, like a bottle of aged wine, the more you taste, the more flavorful it becomes. Your recognition is the greatest encouragement for our work, and we will continue to maintain this standard and continuously improve our service quality to ensure that you can feel the warmth and comfort of home every time you stay. Looking forward to welcoming you again in the near future!

Response from Property: Dear guests, Hello! Thank you for your feedback on these issues, we value your opinions. And we're sorry for the poor stay. We know that Sunday morning is an important time for rest and relaxation, and the renovation work has brought you unnecessary trouble. We have reported this situation to the relevant departments and will take immediate measures to ensure that future renovation work is arranged with full consideration for guests' rest time, and try to avoid noisy work during sensitive periods such as early in the morning or late at night. At the same time, we will strengthen the supervision of the construction team to ensure that the decoration work is carried out efficiently and orderly and reduce the impact on guests. As for the cleaning of carpets, we have arranged a professional cleaning team to carry out a comprehensive cleaning and strengthen daily cleaning and maintenance. Once again, we sincerely apologize for the inconvenience and sincerely thank you for your feedback. Your opinion is an important driving force for us to improve our service and quality. All the staff of Ocean Hotel look forward to serving you again, and wish you a happy life and smooth work!

Response from Property: Thank you for your feedback. We are deeply sorry. Due to the busy hotel business recently, the waiting time for elevators has increased, which has caused inconvenience to you. Meanwhile, we deeply regret that you have booked a room without windows. We will strengthen internal management to ensure more reasonable room allocation.

Response from Property: Dear guest, thank you for choosing our hotel and taking the time to leave us feedback. Your comments are like morning dew, both fresh and direct, making us deeply responsible. We deeply apologize for the breakfast issue you mentioned, which prevented your taste buds from enjoying the expected feast. We will adjust the breakfast supply and strive to present you with more exquisite and delicious meals. We are very pleased with your affirmation in terms of service and facilities. We will continue to work hard to provide our guests with more considerate and thoughtful services. We look forward to your next stay where you can experience the new changes and upgraded services of our hotel. Wishing you a happy life!