Springdale Serviced Residence Reviews
Springdale Serviced Residence
Building B1, No.105 West Tiyu Road, Tianhe District, Guangzhou, Guangdong, 510620, ChinaView Hotel Details
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Springdale Serviced Residence Guest Reviews
4.3/5
287 review
Verified reviewsLocation4.5
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(287)
Positive reviews(270)
Reviews with photos/video(59)
Easy to get around(26)
Delicious breakfast(21)
Large rooms(16)
Convenient for shopping(10)
Perfect for families(9)
Close to metro(9)
Shower difficult to use(8)
Friendly front desk staff(7)
Negative reviews(15)
agarwal
Deluxe Suite - 1-Room
Stayed in May 2024
Business travelers
6 review
Posted on Jul 18, 2024
Good apartment but outdated . Lot of construction work going on in apartment.
Location is good . You can get more better apartment at thus price.
Anonymous User
2 Bedroom Deluxe
Stayed in Dec 2023
Family
38 review
Outstanding
Posted on Jan 11, 2024
Perfect for families… very nice…
Response from Property: Dear Sir/Madam,Thank you so much for your recent visit and comments. I am sure that our employee prides themselves in their quality of their work and love to hear from our family of customers; and upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace.
Goh
Deluxe Suite - 3-Room
Stayed in Dec 2023
Family
11 review
Amazing
Posted on Dec 26, 2023
Great location and helpful hotel staff.
Response from Property: We would like to thank you again for your time to have feed back to us. We are sincerely looking forward to welcome you again for a renewing experience.
hotelbum
Executive Suite - 2-Room
Stayed in Sep 2023
Family
9 review
Outstanding
Posted on Oct 22, 2023
Upgraded to a 3 bedroom suite. Everything was great!
Response from Property: Dear Sir/Madam,Thank you so much for your recent visit and comments. I am sure that our employee prides themselves in their quality of their work and love to hear from our family of customers; and upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace.Again, on behalf of Springdale Serviced Residence and all employees, a heart-felt thank you.
Marques Alison
2 Bedroom Deluxe
Stayed in Mar 2023
Family
4 review
Outstanding
Posted on Apr 6, 2023
The best hotel in Guangzhou in my option the service are great and breakfast are great the room service also great.
Response from Property: Thank you so much for your review and share your experience with us. We are highly appreciated your comments, regarding to the location, facilities as well as our service. Our apartment is a place for our guests to relax and experience the city’s great views, we are happy to have you with us and we will continually provide you the excellent service, the goal for us is to offer a home away from home to all our valuable guests. Sincerely, thank you again for your precious comments and looking forward to welcoming you again in Springdale Serviced Residence, Guangzhou.
Guest User
Deluxe Suite - 1-Room
Stayed in Apr 2024
Business travelers
1 review
Very Good
Posted on Apr 30, 2024
Clean and good place
Nao
Executive Studio Apartment
Stayed in Jun 2022
Business travelers
6 review
Amazing
Posted on Jul 3, 2022
Convenient location in Tianhe. Clean and comfortable. kitchen fully equipped with utensils. Breakfast place is small and a little bit each of Chinese Japanese western but sufficient. Staff can speak English or Japanese also.
In-room info says there’s a delivery robot in the hotel but during my stay staff delivered to my room each time, sometimes took up to half an hour to be delivered to my room.
On a semi long trip would definitely consider staying here again.
Response from Property: Thank you so much for your recent visit and comments. I am sure that our employee prides themselves in their quality of their work and love to hear from our family of customers; and upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace.About delivery we are sorry to learn about your dis-satisfactions and best be assured that our department will make appropriate rectifications. We sincerely hope that this single incident will not prevent you from using our hotel. In the meantime, we look forward to the pleasure of welcoming your good self-come and stay at the Springdale, Guangzhou again, in a not very distant future.
Guest User
Executive Studio Apartment
Stayed in Feb 2023
Business travelers
65 review
Very Good
Posted on Feb 10, 2023
Good location, and good services, reception giving very welcome performance.
Response from Property: Dear Guest, Thank you so much for your recent visit and comments. I am sure that our employee prides themselves in their quality of their work and love to hear from our family of customers; and upon whose satisfaction we have been allowed to grow and prosper in this highly competitive marketplace. Again, on behalf of Springdale Serviced Residence and all employees, a heart-felt thank you.
NikoSuperstar
Deluxe Suite - 1-Room
Stayed in Sep 2022
Business travelers
3 review
Posted on Oct 1, 2022
Good Location. Adequate Service, friendly staff. Breakfast could be better, but overall good value for the price in a very good downtown location.
Response from Property: Dear guest, we are so glad to receive your comment pertaining to your recent stay at our hotel. Your comments on the breakfast have been brought up to the attention of hotel's top management and will be improved to provide you with a better dining experience.We sincerely look forward to welcoming your good self come and stay at the Springdale, Guangzhou again.
HSIAO TIAN
Executive Studio Apartment
Stayed in May 2022
Business travelers
405 review
Outstanding
Posted on May 20, 2022
Nice environment
Response from Property: Thank you for you selecting Springdale Serviced Residence for your recent stay in Guangzhou.We are honored to have made your stay a pleasant one. We are committed to providing you with warm, friendly, and attentive services with our service-oriented philosophy. Thank you again for your support and recognition, and we look forward to welcoming you, your family and friends again.
Jzhe
Deluxe Suite - 1-Room
Stayed in Jul 2024
Solo travelers
6 review
Outstanding
Posted on Jul 28, 2024
Facilities: The room is well-equipped. The hotel has a washing machine with drying function, which is very convenient in Guangzhou, but the machine is a bit old, and it is recommended that the hotel clean the washing machine barrel after the guests leave.
Hygiene: Clean and tidy upon check-in.
Environment: Located in a bustling area with convenient transportation around, but there is no air conditioning in the hotel corridor, and it is very stuffy when waiting for the elevator when leaving the room.
Service: The service is warm and polite, and takeaways can be delivered to the floor by robots.
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Jade_C
Deluxe Suite - 1-Room
Stayed in May 2024
Business travelers
5 review
Posted on May 22, 2024
There were cockroaches in the hotel room. The staff also provided another room with the same situation. The sanitary environment was poor.
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Guest User
Executive Studio Apartment
Stayed in Aug 2024
Business travelers
8 review
Posted on Aug 20, 2024
Arrived on a midnight flight, but there was no one, no one at the front desk, and I waited for 5-7 minutes before someone came.
The facilities are a bit old but the hygiene is OK, but there is no soap and hand sanitizer. I understand the importance of environmental protection, but you provide toothbrushes and toothpaste, as well as other shower caps, etc., and you tell me there is no hand sanitizer?
Another girl at the front desk was very interesting and asked me to wash my hands with shower gel. Well~ I can only say that it is very creative.
Not recommended, will not come again
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Guest User
2 Bedroom Deluxe
Stayed in Feb 2024
Family
14 review
Outstanding
Posted on Feb 21, 2024
I've stayed here several times. It's clean and the waiters are very nice. Good location.
But this time, the luxurious small toilet in the 2-bedroom apartment was very cold when I turned on the exhaust and took a shower. The exhaust fan was facing the shower, and it was very noisy when washing and drying clothes because the washing machine was in the open kitchen. Location. Those who stayed in the deluxe 3-room house did not have these problems before because the washer and dryer were placed on the balcony.
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Response from Property: Thanks for your feedback. We will further improve our work and improve our service quality based on your feedback! Sincerely hope to have the opportunity to serve you again!
Guest User
Executive Suite - 2-Room
Stayed in Feb 2024
Family
1 review
Very Good
Posted on Feb 11, 2024
The room is fully equipped, but I don't know if it has been renovated. There is a pungent smell.
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Response from Property: Thank you for staying at Guangzhou Shengya Service Apartment and taking the time to leave us a review. Regarding the opinions you shared, we thank you again for your support and affirmation of us, and sincerely look forward to your visit again with your family and friends.