Nansha Grand Hotel

Nansha Grand Hotel Reviews

Nansha Grand Hotel

No. 1 South 2nd Road of Shangmao Avenue, Nansha District, Guangzhou, Guangdong, 511458, ChinaView Hotel Details
Nansha Grand Hotel
Nansha Grand HotelNansha Grand HotelNansha Grand Hotel
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Nansha Grand Hotel Guest Reviews

4.5/5
Good
523 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(523)
Positive reviews(503)
Reviews with photos/video(197)
Classy environment(103)
Close to amusement park(21)
Perfect for kids(20)
Large rooms(20)
Nice sea view(18)
Has play area for children(10)
Friendly front desk staff(10)
Luxurious(8)
Negative reviews(20)
feklee
Business Sea-view Double Room
Stayed in Oct 2023
Couples
7 review
3.5/5
Posted on Oct 2, 2023
It needs renovation. There are spots of mold on the wall and the carpet floor has big stains. When we entered the room it was stuffy. I set the aircon to 18°C, but after a few hours, in the middle of the night, it was still warm. Staff tried to fix it, but that didn't work. For a third of the price paid here, you can get higher standards elsewhere. There are plenty of modern and clean hotels nearby, albeit without the resort-like facilities offered here. But if we don't sleep well, it's hard to enjoy.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
L
Deluxe Mountain-view Twin Room
Stayed in Aug 2023
Family
1 review
4.5/5
Great
Posted on Oct 23, 2023
Very good, nice view, just not much choose for breakfast
Guest User
Deluxe Mountain-view Twin Room
Stayed in Apr 2023
Family
1 review
4.7/5
Amazing
Posted on Apr 12, 2023
Clean and spacious room, nice Chinese cuisine , staff are polite and caring
Response from Property: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Guest User
Deluxe Sea-view Double Room
Stayed in Sep 2024
Travel with friends
7 review
4.6/5
Great
Posted on Sep 22, 2024
The most satisfying thing is the beautiful view outside the window. The facilities have a sense of history and are relatively old. The breakfast space is relatively densely designed and not very convenient. It is more Hong Kong-style.
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Xiaonvren57
Deluxe Sea-view Twin Room
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 27, 2024
This is the second time I have stayed here. I feel that the hygiene, environment, and facilities are very good, and the service is first-class. I will respond to your requests👍👍👍
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Response from Property: Dear guest, thank you for staying at Nansha Hotel and for your recognition. We will continue to work hard and hope to serve you again in the future!
Guest User
Deluxe Sea-view Double Room
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Aug 25, 2024
The location is excellent, the air is good, but the hygiene inside the hotel is worrying. As soon as I checked in, I saw a lot of hair on the floor of the room, which instantly made me feel bad. The bedding was also damp. In short, I didn't sleep well that night! ! I knew the environment was old before, but the hygiene shouldn't be so bad, right? ! When I checked in, the front desk lady threw a book for me to sign, and didn't even give me a pen. I was impressed! Attached is a picture of the hair on the floor when I first came in. Although this color is not easy to find, it is too obvious at the scene, with a lot of hair! ! !
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Response from Property: Dear guest, thank you for staying at Nansha Hotel and leaving your valuable comments. We will continue to work hard to strengthen room hygiene inspection and service management to improve customer experience. We hope to serve you again in the future!
Anonymous User
Deluxe Mountain-view Twin Room
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 12, 2024
Insufficient signs and signs in the lobby. Insufficient staff. The room layout is a bit ill-considered, the wardrobe and shoe rack are in the inner room close to the bed, the TV is in the outer room, only one bed in the inner room faces the TV, and the person in the other bed cannot see the TV. However, the office table and chair in the outer room are not facing the TV, and the sofa by the window is also sideways. The signature dishes of the Peony Hall are still good, and there is a service charge of about 15%.
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Response from Property: Dear guest, thank you for staying at Nansha Hotel and leaving your valuable comments. We will continue to work hard to strengthen service guidelines and add logos to improve customer experience. We hope to serve you again in the future!
Anonymous User
Deluxe Sea-view Double Room
Stayed in Aug 2024
Couples
41 review
5.0/5
Outstanding
Posted on Aug 13, 2024
A very quiet five-star hotel with a great environment, quiet in a busy area, and lots of food nearby. But we actually came here for the tennis court, which is so great!
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Anonymous User
Deluxe Sea-view Twin Room
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Aug 14, 2024
The room is traditional, but well maintained, and there is no balcony. The group purchase price in early July was quite favorable, and there were fewer people. I reserved the infinity pool for myself at night. The indoor pool is not open, so it is too sunny during the day to swim. The large pool is open from 10:00 to 19:00 from Thursday to Sunday, and the infinity pool is open from 7:00 to 22:00. I feel that the closing time is a bit early. It is more appropriate to open until 23:00.
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Guest User
Deluxe Sea-view Double Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 10, 2024
There is no other hotel in Nansha with the best value for money during holidays! Although it is a little old, it is not shabby (because it is a little old, the four-year-old child thinks this hotel is not luxurious enough) But the adults are still very satisfied. After all, there is no price increase during the holidays, and you can use the preferential package, 628 including breakfast! The service and supporting facilities are not bad, what else can I say? Extra large outdoor swimming pool + indoor heated swimming pool. There is also a large lawn in the garden where you can camp. There is a door in the garden that leads directly to the seaside plank road, and you can take a small train to the Tianhou Palace to play in the sand (25 per person, free for those under 1.2) There is a fish pond where you can feed the fish. The children's playground is quite large (a little old, and the floor smells bad due to dampness). The breakfast is not bad, basically meeting the breakfast standards of a five-star hotel, the dining environment is very good, and the window overlooks the garden. The first day of the Dragon Boat Festival holiday provided a rice dumpling wrapping activity. I learned it and wrapped a few rice dumplings to take back. I will consider the hotel next time if I have nowhere to go during the holiday~
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6/19
Response from Property: Dear guests, thank you for staying at Nansha Hotel and leaving your valuable comments. We will continue to work hard to provide guests with a clean and comfortable living environment and strive to improve customer experience. We hope to serve you again in the future.
Fengzhengyubaihe
Deluxe Sea-view Twin Room
Stayed in Jul 2024
Solo travelers
18 review
4.1/5
Very Good
Posted on Jul 31, 2024
The facilities are old, the garden cannot go out to the seaside corridor, there are no commercial streets or shopping malls around, the hotel cafe is not open, the pillows are too soft and too short, the air conditioning vents are adjusted to the lowest setting but it is still noisy and I can't sleep. The most worthwhile thing is that the room has an unbeatable sea view.
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6/7
Response from Property: Dear guests, thank you for staying at Nansha Hotel and leaving your valuable comments. We will continue to work hard to improve customer experience. If you need anything during your stay, please contact the lobby assistant manager. We will serve you 24 hours a day to solve your problems. We hope to serve you again in the future!
Aisibiyueyiya
Deluxe Sea-view Double Room
Stayed in Jul 2024
Family
4 review
3.7/5
Posted on Aug 19, 2024
It may be because it is summer vacation. When I went to the hotel this time, there were people everywhere. There were too many people in the swimming pool. The experience was not as good as before. In particular, there is a children's play area on the first floor. The area is not big, but the front desk put too many children in it, which completely exceeded the appropriate number of people. I had to leave with my children in disappointment.
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Anonymous User
Business Sea-view Double Room
Stayed in Jul 2024
Business travelers
57 review
4.7/5
Amazing
Posted on Jul 2, 2024
A five-star hotel with style, good views, good service attitude and complete room supplies. It's a pity that there are no shops nearby, not even a convenience store. Can the hotel consider opening one by itself to facilitate the residents' daily needs? In addition, there are no mobile phone charging plugs and cords in the room. The picture below shows the beautiful scenery outside the window and the beautiful garden!
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Response from Property: Dear guests, thank you for staying at Nansha Hotel and leaving your valuable comments. We will continue to improve our facilities and equipment and strive to enhance customer experience. We hope to serve you again in the future.
Yangmiemiezhouweizou
Deluxe Sea-view Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 4, 2024
😃A very nice hotel. Although the decoration looks a bit old, it is still quite luxurious overall. The facilities are complete. Although the children's playground is a bit small and old, the grass landscape outside is also enough to play. We booked a deluxe sea view. When we went in, we saw that it was a real estate and thought it was very bad. Later, we found that sitting on the bed really had a full view of the river. The view was great. 👏 In addition, the service was very good. The lady who passed by saw that we brought children and prepared a set meal for children. The children liked it very much. It was a very good experience.
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6/10
lin1278
Deluxe Sea-view Twin Room
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on May 3, 2024
Except the decoration is a bit old, everything else is good. Every staff is friendly and enthusiastic. The environment is also good.
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