To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.1
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All reviews(324)
Positive reviews(280)
Reviews with photos/video(129)
Average sound insulation(19)
Easy to get around(18)
Friendly front desk staff(16)
Convenient parking(11)
Perfect for business trips(8)
Close to metro(6)
Good Internet(2)
Convenient for shopping(2)
Negative reviews(44)
Abdullahi Isa
Small U Exquisite Double Bed Room (No Window)
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Clean, affordable and good services. Can navigate around the environment as well, easily accessible.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Eduardo
Small U Exquisite Double Bed Room (No Window)
Stayed in Nov 2024
Solo travelers
17 review
4.0/5
Very Good
Posted on Dec 20, 2024
The room is actually big but could be a little cleaner.
The location is not great but the price is pretty alright.
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Riccardo
Small U Exquisite Double Bed Room (No Window)
Stayed in Oct 2024
Solo travelers
12 review
1.5/5
Posted on Dec 3, 2024
There is no wifi in the rooms. The staff at the reception is not helpful and struggles a lot with English.
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Guest User
Small U Exquisite Double Bed Room (No Window)
Stayed in Dec 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 2, 2023
Had a very pleasant stay. Very quick check-in & check-ou procedure. Kind & friendly staff and many food stands and eatery’s that stay open till the early hours in the morning.
Response from Property: Dear Guest: First of all, thank you for taking your precious time to leave your review here. We are very happy to see that you were satisfied with your stay experience. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
SimonBB
Small U Exquisite Double Bed Room (No Window)
Stayed in May 2023
Business travelers
95 review
3.5/5
Posted on Jun 27, 2023
If you just need somewhere to lay your head because you missed the last train at GZ South Railway Station (like I did), then fine. If comfort and cleanliness are priorities for you, then maybe consider looking further afield. The person on front desk was super friendly and helpful though.
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的選擇,同時很感謝您的寶貴意見和建議,我們會努力改進,為您提供滿意的服務是我們的職責,期待您的再次光臨,我們會為您提供更優質的服務!
Oggie 奥吉
Cozy Xiao U Double Bed Room
Stayed in Mar 2023
Business travelers
14 review
2.7/5
Posted on Jul 9, 2023
Needs to be cleaner.
Response from Property: 尊敬的賓客,對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
DVA SYCHA
Cozy Xiao U Double Bed Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 28, 2023
not bad👍
Response from Property: 尊敬的客人:首先感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Aini1231
Small U Exquisite Double Bed Room (No Window)
Stayed in Dec 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Overall it's pretty good, there is free parking, the front desk reception service is very good, the surrounding environment is nice and there are many snacks. 👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Cozy Xiao U Double Bed Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The front desk service is good, the hygiene is OK, and the parking is very convenient
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Small U Exquisite Double Bed Room (No Window)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 12, 2024
This hotel is great, especially the cleanliness. The most important thing when staying here is that the hygiene must be clean. As long as the hygiene is clean, everything else is fine. But this hotel is also great in other aspects, free parking, warm and generous service, free snacks, high cost performance, excellent room hardware, dry and wet separation of toilets, this price has such a room is beyond expectations, next time I come to Panyu, I will stay in this hotel
Original TextTranslated by Google
6/9
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Cozy Xiao U Double Bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The hotel is very new and the mattress is a zero-pressure bed, which is very comfortable to lie on. The hotel is very close to the subway station and it is very convenient to get to Guangzhou South Station by taxi in ten minutes. There are quite a lot of guests staying in the hotel, and the overall experience during the stay is also very good. The hotel environment is very good, the room facilities and equipment are complete, the hygiene standards are very high, the room is very clean, the TV is super big, and the front desk service attitude is particularly good. Whether in terms of service, safety, and cleanliness, it is really suitable for people traveling and a highly recommended hotel.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Cozy Xiao U Double Bed Room
Stayed in Oct 2024
Business travelers
61 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Parking is very convenient; the surrounding facilities of the hotel are complete; convenient and convenient for breakfast and late night snacks; clean and tidy, good service; very cost-effective
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Guest User
Cozy Xiao U Double Bed Room
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 12, 2024
Speaking of experience, this hotel is one that I have deeply felt for its excellent service and beautiful environment. From the moment I entered the hotel lobby, I was attracted by its elegant and professional atmosphere. The design of the lobby is very modern, but at the same time warm and comfortable, making people feel relaxed and welcome. I would like to praise the quality of the hotel's rooms. The layout and design of the room are very reasonable, spacious and comfortable. The bed is comfortable, and the pillows and quilts are warm and satisfying, which made me get a good rest at night. Very impressive.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Cozy Xiao U Double Bed Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The front desk service is good, the hotel environment is very good, and the hygiene is very clean.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. We are very happy to see that you were satisfied with your stay. We welcome you to visit our hotel again in the near future and continue to provide us with your valuable comments and suggestions!
Anonymous User
Small U Exquisite Double Bed Room (No Window)
Stayed in May 2024
Other
1 review
1.7/5
Posted on Jun 11, 2024
The fee for a small room of 10 square meters is more than 100; the KTV upstairs is very noisy and the room is damp and smelly
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.