Borrman Hotel (Guangzhou Ouzhuang Metro Station) Guest Reviews
4.4/5
455 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(455)
Positive reviews(434)
Reviews with photos/video(78)
Easy to get around(59)
Friendly front desk staff(38)
Convenient location(38)
Close to metro(24)
Large rooms(18)
Many amenities(15)
Perfect for business trips(12)
Good sound insulation(5)
Negative reviews(20)
Anonymous User
Business Queen Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 5, 2024
Location of the hotel was great and the staff were really friendly and helpful for even the most mundane of requests. The cleanliness left much to be desired though. There were some cockroaches when I was there.
Response from Property: Dear guests, hello! Thank you for choosing to stay at the Borman Hotel Guangzhou Ouzhuang Subway Station under Dongcheng International. Your satisfaction and comfort are our driving force! I hope we will meet countless times in the future and let us give you countless surprises! No matter where you go, as long as there is a Borman Hotel, it is your second home! May warmth and luck always be with you, and look forward to your next return home!
karapuz
2-bed Room With City View
Stayed in Mar 2024
Business travelers
14 review
3.2/5
Posted on Jun 3, 2024
location is in the old downtown, staff does not speak English, but it's a value for money overall
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
Anonymous User
Cozy 2-bed Room
Stayed in Jul 2023
Other
2 review
5.0/5
Outstanding
Posted on Aug 25, 2023
Very good
Response from Property: 親愛的客官,謝謝您的點評哦~您的滿意就是我們前進的動力,柏曼會繼續努力,再次感謝您對柏曼的肯定,期待您的再次光臨,祝您旅途愉快!
Guest User
Executive Suite
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Friendly, professional and meticulous service, large room, clean and tidy, convenient location, two minutes walk downstairs to the subway station, no shortage of shopping districts and food nearby, and close to the popular Dongshankou
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. These few simple words contain the best praise for Berman and Xiaoman!!! It is like a warm current running through Xiaoman's body. At this time, Xiaoman does not have the most beautiful words, but has the most sincere heart. She will definitely pass this warm current to everyone who loves Berman, likes Berman, and supports Berman!
Guest User
Business Queen Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The hotel is in a good location. The front desk is online 24 hours a day. The room attendants smile at guests. The room facilities are complete.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. These few simple words contain the best praise for Berman and Xiaoman!!! It is like a warm current running through Xiaoman's body. At this time, Xiaoman does not have the most beautiful words, but has the most sincere heart. She will definitely pass this warm current to everyone who loves Berman, likes Berman, and supports Berman!
Guest User
Cozy Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel service attitude is very good, the room is very clean, the bed is very comfortable, the surrounding facilities are complete and convenient, and it is close to the subway station
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. As the saying goes: the simpler the words, the more powerful they are. Your word "good" is just to the point and goes straight to the deepest part of Xiaoman's heart~ Xiaoman looks forward to you bringing your friends. It is a great honor that you have entrusted your trust to us. We walk leisurely in the beautiful world and make our lives more colorful!
popjia
2-bed Room With City View
Stayed in Nov 2024
Other
2 review
1.0/5
Posted on Dec 12, 2024
I told the front desk that there were cockroaches 🪳. The front desk looked at the pictures and said that they might have crawled through the pipes and would not come again.
Original TextTranslated by Google
Response from Property: Dear traveler, we are very sorry for the inconvenience you encountered during your stay. We will seriously rectify the problems you reported and strive to improve our quality and service so that all travelers like you can enjoy the travel! I wish you smooth sailing and everything goes well!
Ruoruoyan
Cozy Double Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Hygiene: Very clean
Service: The staff is very friendly
Facilities: Complete facilities
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. These few simple words contain the best praise for Berman and Xiaoman!!! It is like a warm current running through Xiaoman's body. At this time, Xiaoman does not have the most beautiful words, but has the most sincere heart. She will definitely pass this warm current to everyone who loves Berman, likes Berman, and supports Berman!
Guest User
Business Queen Room
Stayed in Oct 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The rooms are cozy and spacious, the corridors are clean, the lobby is bright and clean, and the service is first-class.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. There is a kind of encounter, without invitation, but with a tacit understanding; Berman meets you unexpectedly. Berman is committed to creating a first-class environment, neighborly services, and comfortable space for guests, so that you can really feel "home" at Berman. Friends are looking forward to your next visit.
Guest User
Business Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The bed was soft and the sleep was very comfortable. The high-rise view could see the Guangzhou Tower. The sunrise was very beautiful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Anonymous User
2-bed Room With City View
Stayed in Sep 2024
Business travelers
13 review
4.5/5
Great
Posted on Nov 2, 2024
Good service! Room facilities are average. Convenient transportation.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
Guest User
Cozy Double Room
Stayed in Aug 2024
Couples
3 review
4.7/5
Amazing
Posted on Sep 21, 2024
I booked a special room. When I booked, I remember that the page said it had a window (small). When I got there, I found that it had no window. It is very close to Quzhuang subway station, about a five-minute walk. The service attitude is also very good. The room is average. There is a step at the entrance. There is no door between the shower room and the bed, only a curtain. The sound insulation effect is OK.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. The hotel has only 2 comfortable king-size rooms, one on the 29th and 30th floors. Due to the location, the one on the 29th floor has no windows, is larger, and has a 1.8-meter bed. The room type picture displayed by the hotel is the room number you stayed in, and there is no error! If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
Guest User
Business Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Convenient transportation, good service, comfortable room
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write a good review for us. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest, so as to live up to your love and support for our hotel! Looking forward to your next visit, I wish you a happy life!
Guest User
Business Queen Room
Stayed in Jun 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Sep 29, 2024
I stayed in the hotel for 10 days. So far, I feel it is OK, but the hygiene needs to be improved. If you want to travel, the hotel is on a building with more than 30 floors, so it is a bit troublesome to wait for the elevator. But other than that, this hotel is good.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of customers. At the same time, we are also honored to provide you with the best service. Our hotel is located opposite the head office of China Guangfa Bank, only more than 200 meters away from Exit B2 of Ouzhuang Metro Station, and only 2 to 3 kilometers away from Guangzhou Tower and Zoo. It is very convenient for business trips or sightseeing. You are very welcome to choose our hotel again for business trips or travel! Sincerely look forward to your visit again!
Guest User
Business Queen Room
Stayed in Dec 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The room is very nice, with a lot of space and good hygiene. The shampoo and shower gel smells good and I like it very much. The front desk service attitude is very good and responsive. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. These few simple words contain the best praise for Berman and Xiaoman!!! It is like a warm current running through Xiaoman's body. At this time, Xiaoman does not have the most beautiful words, but has the most sincere heart. She will definitely pass this warm current to everyone who loves Berman, likes Berman, and supports Berman!