Shangshui Trends Hotel (Dashadong subway station Huangpu East Road Guangzhou) Reviews
Shangshui Trends Hotel (Dashadong subway station Huangpu East Road Guangzhou)
No.727 East Huangpu Road, Huangpu District, Guangzhou, Guangdong, 510725, ChinaView Hotel Details
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Shangshui Trends Hotel (Dashadong subway station Huangpu East Road Guangzhou) Guest Reviews
4.6/5
Very Good
954 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(954)
Positive reviews(927)
Reviews with photos/video(38)
Classy environment(62)
Friendly front desk staff(44)
Delicious breakfast(34)
Easy to get around(29)
Convenient parking(16)
Large rooms(9)
Would stay again(8)
Close to metro(3)
Negative reviews(25)
Guest User
Discount Double Room
Stayed in Aug 2024
Business travelers
11 review
Outstanding
Posted on Aug 29, 2024
五脏六腑样样齐全，x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
kusman
Superior Double Room
Stayed in Oct 2023
Business travelers
8 review
Posted on Nov 1, 2023
Great
Response from Property: We carefully prepare every detail to make your stay comfortable. Xiaoshui is always here waiting for you and looking forward to meeting you again~
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Business travelers
31 review
Very Good
Posted on Feb 6, 2024
it is ok
Response from Property: Dear guest: Thank you very much for staying in this hotel, we are very happy to be able to provide you with service, we will continue to work hard, looking forward to your arrival again, I wish you a happy life!
0bangde0
Discount Twin Room
Stayed in Mar 2024
Family
9 review
Outstanding
Posted on Mar 31, 2024
The breakfast is delicious and the room is big. I will come again next time. 170973143624938380170973143624938380170973143624938380
Original TextTranslated by Google
Response from Property: The most healing things in the world are food first and words second. Xiaoshui also felt the satisfaction of the VIP after the experience. Imagine that the corners of the mouth must be upturned and deep dimples float on the cheeks when eating food and writing good reviews. Such a beautiful smile must be sweeter than barley and honey. Your satisfaction is the driving force of our service. We will regularly change the products according to the season and the satisfaction of the guests. VIPs like it and come often. We look forward to your visit again and wish you a happy life!
Anonymous User
Superior Double Room
Stayed in Mar 2024
Business travelers
2 review
Outstanding
Posted on Mar 5, 2024
Service: The front desk lady checked me in at 0800. The check-in was fast, polite and attentive. I said I had trouble sleeping, so she arranged a quieter room for me.
Environment: The hotel is close to the bus station, with convenient transportation and a good environment. The parking lot is large and easy to park, and there are many restaurants around.
Hygiene: The room is clean and hygienic
Facilities: There is a large balcony on the roof for drying clothes, and there are shared washing machines and dryers. It is really convenient for people like us who are on business trips.
Original TextTranslated by Google
Response from Property: What conquers people's hearts is never the discount, but the reputation. What satisfies customers is never the advertisement, but the real experience shared by users. Shanshui will continue to work hard. If you like it, please come back often. I wish you happiness.
Guest User
Discount Double Room
Stayed in Feb 2024
Business travelers
21 review
Outstanding
Posted on Apr 2, 2024
I stayed at this hotel when I was preparing for the civil service exam. It was very close to the company I applied for, which was very convenient. The hotel breakfast was also very good and rich. The front desk service attitude was very good and helped me stay in the original room for one night.
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Response from Property: Dear, your evaluation makes Xiaoshui feel warm in my heart. We will definitely live up to your expectations and create a warmer experience for every guest! Looking forward to meeting you again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Feb 2024
Solo travelers
1 review
Posted on Feb 28, 2024
The room facilities are very old, the air conditioner cannot adjust the temperature, the heating is completely useless, the quilt is very thin, and it is very cold to sleep. The room service phone cannot be reached.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for choosing to stay at Shanshui. From your comments, Xiaoshui is very sorry to see that this time I was unable to bring you a satisfactory travel experience. I would like to express my deep apologies to you! Your opinions are very important to us. We have fed back to the relevant departments of the hotel as soon as possible, and launched a week-long training for this incident to improve the comprehensive service level of employee services. In addition, the guest rooms in Block B of this hotel have been fully upgraded and renovated at the end of 2021. The new era decoration style and elegant environment style. VIPs can choose the hotel deluxe room or above for their next trip. I believe it will bring you a new experience. We will continue to improve the hotel's services and strive to provide you and every guest who comes to Shanshui with a better and better travel experience! I look forward to serving you again and wish you happiness!
Guest User
Discount Double Room
Stayed in Jan 2024
Solo travelers
5 review
Outstanding
Posted on Feb 1, 2024
A satisfactory experience, excellent location, good front desk service, ……………………………………………………………………………………
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Response from Property: The hotel is here for you, and the service is only for your satisfaction. Your needs are our responsibility! We serve with heart, and are grateful for the encounter. We are waiting for you to come. The scenery is changing, but we are waiting for you to stay. We sell the beauty of the world and make you feel at home. If you like it, please come back often. We look forward to meeting you again. I wish you happiness and health!
Nankexijiashengfankuai
Discount Twin Room
Stayed in Dec 2023
Solo travelers
2 review
Posted on Jan 4, 2024
There was a smell of stinky socks in the room that wouldn't go away, but the breakfast provided by the hotel was ok.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! First of all, thank you for choosing this hotel among many hotels. We know that what distinguished guests want when traveling is comfort and peace of mind. This time, our products and services have not met the expectations of distinguished guests, which has brought you poor experience and unpleasant mood. Xiaoshui hereby expresses her deep apologies to you on behalf of all the staff of the hotel! I hope that you will be able to bring you a little comfort when you see this message. Quality is the cornerstone of hotel development, and satisfaction is the wings of the hotel's soaring. The hotel attaches great importance to your hotel experience and opinions. It has been shared with the hotel management at the first time, and a week-long room service awareness training has been launched. At the same time, a quality inspection team has been established to conduct comprehensive quality inspections on the hotel's soft and hard services on a regular basis to improve the quality of hotel services. In addition, the deluxe rooms and above of this hotel have been fully upgraded and renovated at the end of 2021. It is recommended that you can choose a deluxe room or above for your next trip. I believe it can bring you a new experience. Shanshui will continue to improve every detail and strive to provide every guest who comes to Shanshui with a better and better travel experience! I hope that Shanshui can still get your support as always, and look forward to serving you again. I wish you happiness!
Haoqiyinqilewodezhuyi
Deluxe Double Room
Stayed in Feb 2024
Solo travelers
13 review
Outstanding
Posted on Feb 20, 2024
Very satisfied! Will stay here again if I have the chance
Original TextTranslated by Google
Response from Property: What conquers people's hearts is never the discount, but the word of mouth. What satisfies customers is never the advertisement, but the real experience shared by users. Shanshui will continue to work hard, so if you like it, please come back often~ I wish you good fortune and health all year round!
Guest User
Discount Twin Room
Stayed in Nov 2023
Travel with friends
4 review
Posted on Nov 9, 2023
The carpet in the room was very dirty, with many obvious stains, the toilet had a peculiar smell, and the peculiar smell of the toilet could also be smelled outside the toilet door. I called the front desk and looked at two other rooms, and the carpets were just as dirty.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! First of all, thank you for choosing this hotel among many hotels. We know that what distinguished guests want when traveling is comfort and peace of mind. This time, our products and services have not met the expectations of distinguished guests, which has brought you poor experience and unpleasant mood. Xiaoshui hereby expresses her deep apologies to you on behalf of all the staff of the hotel! I hope that you will be able to bring you a little comfort when you see this message. Quality is the cornerstone of hotel development, and satisfaction is the wings of the hotel's soaring. The hotel attaches great importance to your hotel experience and opinions. It has been shared with the hotel management at the first time, and a week-long room service awareness training has been launched. At the same time, a quality inspection team has been established to conduct comprehensive quality inspections on the hotel's soft and hard services on a regular basis to improve the quality of hotel services. In addition, the hotel's deluxe rooms and above have been fully upgraded and renovated at the end of 2021. It is recommended that you can choose a deluxe room or above for your next trip. I believe it can bring you a new experience. Shanshui will continue to improve every detail and strive to provide every guest who comes to Shanshui with a better and better travel experience! I hope that Shanshui can still get your support as always, and look forward to serving you again. I wish you happiness!
Guest User
Superior Double Room
Stayed in Apr 2024
Family
1 review
Good
Posted on May 6, 2024
Facilities: relatively old
Service: the staff is very enthusiastic and efficient.
It is recommended to renovate it and it is no problem to increase the price by half.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! It is a pity that our product did not meet your expectations! Xiaoshuijia has been standing in this city for more than 17 years. The facilities are indeed very different from those of newly opened hotels. Your opinions are very important to us. Shanshui has been working hard to improve. Through your comments, Xiaoshui learned that you stayed in the superior king-size bed room of this hotel. It is recommended that you can choose the deluxe room or above next time. The deluxe room and above of this hotel have been fully upgraded and renovated at the end of 2021. The new era decoration style, complete facilities and elegant environment are believed to bring you a brand new experience. I look forward to serving you again and wish you peace and joy!
Guest User
Superior Double Room
Stayed in Oct 2023
Other
1 review
Very Good
Posted on Oct 29, 2023
The breakfast is good. The dining area is large and clean. The room is air-conditioned and the mattress is comfortable.
Original TextTranslated by Google
Response from Property: The world is big, but wishes are small. Three meals a day, four seasons, warm and interesting. To live, you must be hot! A beautiful day starts with Xiaoshuijia's breakfast. Xiaoshuijia is a buffet breakfast, and its reputation is No. 1 in the business district. It comes from star-level cooking, rich varieties, and delicious taste. There are more than 50 kinds of food every day. The ingredients are selected in combination with the characteristics of local teahouses, so that you can taste the local food without leaving home. The VIP is a tasteful foodie at first glance. If you like it, you should come back often. Xiaoshui will continue to work hard to make more guests like Shanshui. I look forward to meeting you again Shanshui. I wish you a happy life!
Calvin168
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
2 review
Outstanding
Posted on Oct 13, 2023
The customer service automatically upgraded the room, very good service, the environment and hygiene are very good!
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Response from Property: The best state is to live up to life, live up to myself, and live up to you in my heart. Thanks to your kindness, Xiaoshui will continue to work hard and strive for excellence to make more guests like Shanshui. If you like it, please come and see it often. I look forward to your return home and wish you a happy life!
CRH2A
Superior Room (2 beds)
Stayed in Feb 2024
Family
4 review
Posted on Feb 25, 2024
The rooms in Building A of this hotel are very special. When the temperature drops to around 15°C, all rooms in Building A will be forced to turn off the air conditioning and no fans will be provided.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for choosing our hotel among many hotels. I am sorry to see your comments. Xiaoshui knows that guests want to feel comfortable and at ease when traveling. Our products and services did not meet your expectations this time, which brought you a poor experience. Xiaoshui would like to express our deep apologies on behalf of all the staff of the hotel! During your stay, if there are any problems with the room equipment, you can call the front desk extension number 8618 or 3 at any time. The front desk will notify the relevant department to follow up or provide room change service as soon as possible. Quality is the cornerstone of hotel development, and satisfaction is the wings of hotel soaring. The hotel attaches great importance to your hotel experience and opinions. We have shared them with the hotel management as soon as possible, and used your opinions as training courseware to launch a one-week service awareness training for all employees. At the same time, a quality inspection team was established to conduct comprehensive quality inspections on the hotel's soft and hard services on a regular basis. Due to the large number of guests staying in the hotel every day, Xiaoshui cannot recognize your true identity. We hope to invite you to do an exclusive interview on this hotel stay, so that Xiaoshui can record your needs in time so that we can provide you with better help and service next time. We look forward to your call. Shanshui will continue to improve every soft and hard service, and strive to provide every guest who comes to Shanshui with a better and better travel experience! I hope Shanshui can still get your support as always, and look forward to serving you again. I wish you happiness!