IU Hotel (Guangzhou Taihe Plaza) Reviews
IU Hotel (Guangzhou Taihe Plaza)
No.98 Taihe Middle Road, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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IU Hotel (Guangzhou Taihe Plaza) Guest Reviews
4.8/5
Excellent
758 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(758)
Positive reviews(737)
Reviews with photos/video(26)
Great value for money(100)
Classy environment(83)
Convenient parking(62)
Friendly front desk staff(59)
Good air conditioning(18)
Clean bedding(14)
Amazing natural light(13)
Perfect for business trips(6)
Negative reviews(20)
Marco1978
i Style
Stayed in Jun 2023
Business travelers
29 review
Very Good
Posted on Jun 9, 2023
Good choice if you need to stay in that area! Near by Taihe subway station with some love food shops nearby
ShuxianshengYang
Xiao U Comfort Double Bed Room
Stayed in Apr 2024
Business travelers
7 review
Posted on Apr 17, 2024
This is the worst chain I have ever stayed in. It is worse than dozens of hotels. I stay in hotels for business trips for at least 80 times a year. This is the most outrageous chain. There is a very strong musty smell that can't be dissipated until the next day when I check out. My throat is itchy and painful when I wake up. The corridor is not ventilated and it is full of musty smell. There is a KTV next door, which is so noisy that I can't describe it. At five o'clock in the morning, I can still clearly hear the free singing next door to help me sleep! The TV is broken, the air conditioner is not cold enough, the wall is black, and there are cockroaches beside the bed. Except for the sign that says IU, the bedding and other things can't be said to have nothing to do with IU. It can only be said that there is no connection. The bed and pillow are really not as good as the hotel, and there is water! The shower is not as far away as my bird, it's far from the sun. At 2:30 in the morning, there are still black people coming in and out of the hotel floor. Does the store have the qualification to receive foreigners? The above evaluation is true and true, and I bear legal responsibility!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Xiao U Comfort Double Bed Room
Stayed in Jan 2024
Travel with friends
33 review
Outstanding
Posted on Jan 11, 2024
The decoration is pretty good, the room is soundproof, and my friend said the pillows are very soft and comfortable to sleep on. High cost performance
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing IU Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Guangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of IU Hotel. I wish you a happy family. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your visit again and wish you a pleasant journey!
Guest User
i Style
Stayed in Jan 2024
Business travelers
11 review
Outstanding
Posted on Jan 6, 2024
The room is clean, tidy and comfortable. It is also spacious and bright. The soundproofing is very good. The big bed is very comfortable to sleep on. The front desk service is also very good. The economical price-performance ratio is very good, not inferior to those big hotels at all. I am very satisfied!
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you for choosing IU Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Guangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of IU Hotel. I wish you a happy family. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your visit again and wish you a pleasant journey!
😡😤hhjj
Xiao U Comfort Double Bed Room
Stayed in Nov 2023
Business travelers
4 review
Outstanding
Posted on Nov 28, 2023
The hotel environment is very good. The service of the front desk lady is super enthusiastic. The room is very comfortable. Parking and luggage storage are also very convenient. I am very satisfied and recommend it.
Original TextTranslated by Google
Response from Property: Dear guests, hello, Xiao U is very grateful for your support and affirmation. We are honored to provide you with the best service. We are committed to providing you with a cordial and thoughtful stay experience. If you encounter any related problems during your stay, you can report them to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. During your stay, it is not difficult to find free coffee bags for brewing and free mineral water for drinking. Free parking and laundry; within 300 meters around the branch, there are shopping malls, food, cinemas, KTV, foot baths, bus stops, subway stations, shopping, eating and drinking are convenient and fast. Whether it is a business trip or a tourist, staying at IU Hotel is a good choice. Xiao U is looking forward to your visit. I wish you a happy life and happiness every day!
Guest User
Xiao U Super Double Bed Room
Stayed in May 2024
Business travelers
34 review
Outstanding
Posted on May 13, 2024
The facilities are complete, the room is large, the hotel location is easy to find, and parking is very convenient. The layout of the room is very reasonable, simple and elegant, and the lighting is very good. It is worth staying
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing IU Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Guangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of IU Hotel. I wish you a happy family. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your visit again and wish you a pleasant journey!
Chung yan
Xiao U Super Twin Room
Stayed in May 2024
Business travelers
1 review
Posted on May 13, 2024
The place is convenient, the parking lot is large enough, and there are many restaurants nearby. However, as soon as I entered the room, every room smelled of cigarette smoke. I could smell it all night long when I went to sleep. Help🆘 I have a child and it made me feel like I was harming the child's health!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and detailed comments. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to the decoration and sound insulation issues you raised, and has communicated and negotiated with the property. Your tolerance and reason are encouragement and support for our work! Sincerely look forward to your visit again; during your stay, it is not difficult to find free coffee bags for brewing and free mineral water for drinking. Free parking and laundry; within 300 meters around the branch, there are shopping malls, food, cinemas, KTV, foot baths, bus stops, subway stations, shopping, eating and drinking are convenient and fast. Whether you are on a business trip or traveling, IU Hotel is a good choice. All the staff of the branch sincerely look forward to your visit again.
Danshen🐶🐶
Xiao U Super Double Bed Room
Stayed in May 2024
Business travelers
40 review
Outstanding
Posted on May 9, 2024
The experience was really great! From the service to the facilities, everything was impeccable. The service staff was warm and meticulous, the room was spacious and bright, the bed was soft and comfortable, and I had a good night's sleep.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Xiao U is very grateful for your support and affirmation. We are honored to provide you with the best service. We are committed to providing you with a cordial and thoughtful stay experience. If you encounter any related problems during your stay, you can report them to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. During your stay, it is not difficult to find free coffee bags for brewing and free mineral water for drinking. Free parking and laundry; within 300 meters around the branch, there are shopping malls, food, cinemas, KTV, foot baths, bus stops, subway stations, shopping, eating and drinking are convenient and fast. Whether it is a business trip or a tourist, staying at IU Hotel is a good choice. Xiao U is looking forward to your visit. I wish you a happy life and happiness every day!
Guest User
Xiao U Super Double Bed Room
Stayed in May 2024
Business travelers
35 review
Outstanding
Posted on May 8, 2024
The location is very good, the bedding is very soft and clean, the facilities are very good. The service is also very enthusiastic, the stay is very comfortable, and the price-performance ratio is good!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing IU Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Guangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of IU Hotel. I wish you a happy family. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your visit again and wish you a pleasant journey!
beautiful to day
Xiao U Super Double Bed Room
Stayed in May 2024
Business travelers
38 review
Outstanding
Posted on May 7, 2024
I didn't expect it to be so good, it exceeded my expectations. The room was clean and hygienic, the service attitude was very good and enthusiastic, and I must give a good review for this stay!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Xiao U is very grateful for your support and affirmation. We are honored to provide you with the best service. We are committed to providing you with a cordial and thoughtful stay experience. If you encounter any related problems during your stay, you can report them to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. During your stay, it is not difficult to find free coffee bags for brewing and free mineral water for drinking. Free parking and laundry; within 300 meters around the branch, there are shopping malls, food, cinemas, KTV, foot baths, bus stops, subway stations, shopping, eating and drinking are convenient and fast. Whether you are on a business trip or traveling, staying at IU Hotel is a good choice. Xiao U is looking forward to your visit. I wish you a happy life and happiness every day!
Guest User
Xiao U Comfort Double Bed Room
Stayed in May 2024
Business travelers
28 review
Outstanding
Posted on May 6, 2024
Facilities: Easy to use
Hygiene: Cleaned and no dead corners
Environment: The room is well soundproofed
Service: The front desk is very friendly and the attitude is very good👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Xiao U is very grateful for your support and affirmation. We are honored to provide you with the best service. We are committed to providing you with a cordial and thoughtful stay experience. If you encounter any related problems during your stay, you can report them to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. During your stay, it is not difficult to find free coffee bags for brewing and free mineral water for drinking. Free parking and laundry; within 300 meters around the branch, there are shopping malls, food, cinemas, KTV, foot baths, bus stops, subway stations, shopping, eating and drinking are convenient and fast. Whether you are on a business trip or traveling, staying at IU Hotel is a good choice. Xiao U is looking forward to your visit. I wish you a happy life and happiness every day!
Weilaiyidingshini❤️
Xiao U Comfort Double Bed Room
Stayed in Apr 2024
Business travelers
39 review
Outstanding
Posted on Apr 24, 2024
The hotel service is good. The attitude of the staff is very satisfactory. They turned on the air conditioner for me in advance, which is very considerate. The room is very clean.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Xiao U Comfort Double Bed Room
Stayed in Apr 2024
Business travelers
35 review
Outstanding
Posted on Apr 19, 2024
The hotel is very comfortable, the details are well controlled, the service attitude is very good and friendly. The facilities are complete, the room is large, the lighting is excellent, the price-performance ratio is excellent, and I am quite satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing IU Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Guangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of IU Hotel. I wish you a happy family. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your visit again and wish you a pleasant journey!
Guest User
Xiao U Comfort Twin Room
Stayed in Apr 2024
Business travelers
33 review
Outstanding
Posted on Apr 5, 2024
The staff is warm and friendly, and they are very patient and professional from check-in to check-out. The area around the hotel is very lively, but the room is well soundproofed and not noisy at all at night.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing IU Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Guangzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of IU Hotel. I wish you a happy family. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to your visit again and wish you a pleasant journey!
Guest User
i Style
Stayed in Mar 2024
Other
1 review
Posted on Apr 1, 2024
If anyone wants to book this hotel, you can read what I said.
First of all, the sound insulation is very poor. There is an entertainment venue next to this hotel. At 10 or 11 o'clock in the evening, people start singing in the KTV. The sound insulation effect is so bad. I woke up on the first day of sleep. One day, I even sang until 5 o'clock in the morning. I also heard other guests talk about this problem. Obviously, everyone is saying that it is the hotel's problem. If you don't want someone to sing and dance on your head every night, don't book this hotel.
Secondly, the toilet smells. The attitude of the service staff is really good. Why do I say this? It's because the toilet sewer smells, and there is still a smell when the exhaust fan is turned on.
Third, the surrounding environment is not very good. There are trucks all over the road. The cars are shaking endlessly when they pass by. It's not safe.
The above is what I want to express. I am not in the same industry. I am a college student who says what I have to say. I am patriotic, dedicated, honest and friendly. This is the worst hotel I have ever stayed in, because it is really noisy. Anyway, the experience is not good for me. Next time I book a hotel, I have to check whether there is an entertainment venue next door. Haha, I am really drunk.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us. Our hotel is not on the roadside, but a separate yard and separate parking lot. Did you get the wrong place? We will inform the relevant departments of your comments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!