Art Star Hotel (Guangzhou Quzhuang Metro Station) Reviews
Art Star Hotel (Guangzhou Quzhuang Metro Station)
No.728 East Dongfeng Road, Yuexiu District, Guangzhou, Guangdong, 510080, ChinaView Hotel Details
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Art Star Hotel (Guangzhou Quzhuang Metro Station) Guest Reviews
4.7/5
Outstanding
608 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(608)
Positive reviews(589)
Reviews with photos/video(97)
Easy to get around(47)
Friendly front desk staff(22)
Well decorated(18)
Delicious breakfast(15)
Would stay again(10)
Convenient parking(10)
Close to metro(10)
Perfect for business trips(9)
Negative reviews(19)
Hui Xian
Standard Queen Room
Stayed in Nov 2024
Couples
2 review
4.0/5
Very Good
Posted on Dec 18, 2024
Cleanliness is good. And staff is kind and polite. Overall, the stay was good.
Response from Property: Dear guest, hello!Thank you very much for your positive feedback and support towards our hotel!Our store completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make your stay comfortable. Yixing has always been committed to providing convenient and fast transportation as well as a comfortable environment, allowing every guest to enjoy a pleasant stay experience. Sincerely looking forward to providing you with a more satisfactory experience for your next visit through our professional and refined services. We look forward to your next visit and will wholeheartedly provide you with high-quality service. I deeply understand that only through persistent efforts can I do better and I look forward to meeting you again in the future~
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Geng Kian
Standard 2-bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Clean and nice hotel.. Recommended
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
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ngandennis
Standard 2-bed Room
Stayed in Feb 2025
Family
51 review
3.5/5
Posted on Feb 27, 2025
The hotel is quite new, the front desk check-in is rather lazy, the soundproofing of the room is not very good, the sound of closing doors and talking in the corridor is very loud. There were four bottles of water which was worth a mention, the welcome fruit was a bit stingy.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you very much for choosing our hotel and sharing your stay experience! We are very happy to receive your recognition of the new environment of the hotel and the free four bottles of water😃 But we are really sorry for the low efficiency of the front desk registration, poor room sound insulation and stingy welcome fruit. We have recorded these problems and will immediately arrange training to improve the efficiency of the front desk service. We will also check the room sound insulation facilities and improve them. We will also re-evaluate the configuration of the welcome fruit and strive to give everyone a more intimate stay experience. I hope there will be a chance to serve you in the future, and you will definitely see our changes💪
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Xiguapi
Standard 2-bed Room
Stayed in Feb 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The environment is clean and tidy, and the service attitude is very good. Overall, it is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your 5-star praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
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Guest User
Standard 2-bed Room
Stayed in Feb 2025
Other
19 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The hotel is in a good location, close to the subway, which is convenient for travel. It is convenient to eat downstairs; the room is clean and sanitary, and the front desk staff is very friendly. 👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
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Anonymous User
Standard Queen Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The room is well designed and fully functional.
Facilities: The bathroom washing, shower, and toilet areas are separated to avoid conflicts in the morning. There is a small round table and comfortable chairs.
Hygiene: Hygiene is particularly important. The room is very clean and tidy, giving you a comfortable and relaxing feeling as soon as you enter the room. The bedding and towels are clean and ironed flat.
Service: Starting from the front desk, all the staff are warm, thoughtful, meticulous and patient. I will choose here next time I come to Guangzhou!
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Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your 5-star praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
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Guest User
Standard 2-bed Room
Stayed in Jan 2025
Family
69 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Pet-friendly, clean hotel, friendly service, washing machine, dryer, ground parking and underground parking. The room temperature was 17 degrees that day, but the heating was only provided when it was below 10 degrees, which was a little cool.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
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Guest User
Standard Queen Room
Stayed in Nov 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room is very clean and the front desk staff is very good. It brought me a very pleasant experience on this business trip. Thank you for the hotel's service. I will book your hotel in January.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的5星好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
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Guest User
Standard Queen Room
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The transportation is quite convenient. The nearby attractions are basically about six kilometers away. It is very convenient to take a taxi for less than 20 yuan. The service is also very thoughtful. The room facilities are very good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise and support for our hotel! Our hotel has been fully renovated and upgraded last year. The clean rooms and beautiful environment will make your stay comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely look forward to providing you with a more satisfactory experience through our professional and meticulous services. We look forward to your next visit and will be happy to provide you with excellent service. To receive your love, Xiaoyi knows that only through unremitting efforts can we do better. We look forward to meeting you next time~
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Guest User
Standard 2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
1. Location: Convenient transportation, only 3 minutes away from Ouzhuang subway station, close to Guangzhou Tower, Dongshankou and Chen Clan Academy
2. Hygiene: The room is clean and tidy, and it is very comfortable to live in
3. Service: Fruits were delivered on the first day, and the front desk and the aunt were very nice!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評和支持!我店已於去年完成全面裝修升級,乾淨的房間、優美的環境讓您住得舒心。藝星一直致力於提供方便快捷的交通和舒適的環境,讓每位客人都能享受愉快的入住體驗。衷心期待通過我們專業和精細的服務,能為您的再次光臨提供更滿意的體驗。我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
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Guest User
Standard 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The marketing manager of Yixing Hotel is very good and takes special care of me. I don't have a very good sleep quality, and their rooms are also very tight. The marketing manager happened to be there, so he asked the front desk staff to specially adjust a room for me that is not close to the road. In general, the environment and hygiene are all good. It is very good and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
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Guest User
Standard Queen Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 23, 2024
The environment is very nice, the yoga room is new and well-equipped, the restaurant is also very good, and the service of the front desk lady is also very good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your 5-star praise and support for our hotel! Our hotel has completed a comprehensive renovation and upgrade last year. The clean rooms and beautiful environment make you feel comfortable. Yixing has always been committed to providing convenient and fast transportation and a comfortable environment so that every guest can enjoy a pleasant stay. We sincerely hope that through our professional and meticulous service, we can provide you with a more satisfactory experience when you come again. We look forward to your next visit and will wholeheartedly provide you with quality service. Xiaoyi knows that only with unremitting efforts can we do better and look forward to meeting you next time~
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Guest User
Standard 2-bed Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 17, 2024
I accompanied my father to Guangzhou for medical treatment. I arrived at 5:00 in the morning. The front desk staff provided very good service, warm and thoughtful. You can go for a walk in the nearby Huanghuagang Park during the day, so I put my luggage at the front desk and went to the hospital first. They also helped me upgrade the room type for free. The room is clean, with north-south convection, good hygiene, powerful air conditioning, and a small refrigerator, but the space is a bit small. The hotel facilities are also good. There is a shared kitchen on the 6th floor, as well as a shared laundry room, buffet restaurant, gym, etc. There are also some warm little items at the front desk, such as tea (the little brother brought tea as soon as I checked in, thumbs up), brown sugar granules, makeup remover towels, masks, etc. I still recommend it!
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Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的5星好評和支持!我們期待着您的下次光臨,並將竭誠為您提供優質的服務。能得到您的厚愛小藝深知唯有以堅持不懈的努力,方能做的更好,期待與您的下次邂逅~
Guest User
Standard 2-bed Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The room was very clean, the service attitude of all the staff was very good, and the stay was very comfortable! ! I highly recommend it to everyone.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!俗話説,有朋自遠方來,不亦樂乎!我們真切地感受到了您對酒店服務的認可,為賓客提供最滿意最貼心的服務一直都是我們努力的方向,這樣才不能辜負您對我們的期待和厚愛!酒店離區莊站B2出口200米左右,旁邊有廣百百貨,附近有烈士陵園,東山湖公園,吃的附近應有盡有,比較有特色的是,老班長包子涼菜,惠食佳啫啫煲,京味道(北京菜)。店內還有7-11便利店(24小時服務),真功夫中式餐廳哦,期待您再次光臨!
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Andyckk
Standard Queen Room
Stayed in Feb 2025
Travel with friends
2 review
4.2/5
Very Good
Posted on Feb 17, 2025
The environment is quiet and the room is clean, but is there air conditioning in winter? If you don't have air conditioning, you will sweat when you sleep. If you open the window near the road, there will be noise from cars passing by, making it difficult to fall asleep.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and your thoughtful review. Thank you for your expectations for Yixing. The fact that we didn't get your 5-point praise also proves that we haven't done our best and need to continue to work hard. I hope you will have a brand new stay experience next time and look forward to meeting you next time~