Vienna International Hotel (Guangzhou Xintang High Speed Railway Station Cowboy City Branch) Reviews
Vienna International Hotel (Guangzhou Xintang High Speed Railway Station Cowboy City Branch)
No.29 Fuqian Road, Zengcheng District, Guangzhou, Guangdong, 511340, ChinaView Hotel Details
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Vienna International Hotel (Guangzhou Xintang High Speed Railway Station Cowboy City Branch) Guest Reviews
4.7/5
Outstanding
621 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(621)
Positive reviews(608)
Reviews with photos/video(49)
Classy environment(50)
Friendly front desk staff(49)
Delicious breakfast(33)
Easy to get around(22)
Convenient parking(21)
Many amenities(13)
Stayed multiple times(9)
Perfect for business trips(7)
Negative reviews(13)
Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
2 review
Outstanding
Posted on Sep 25, 2024
The room was clean and the waiter was nice during the stay, I liked it!
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Quek Wee Siang
Standard Queen Room
Stayed in Oct 2023
Travel with friends
4 review
Outstanding
Posted on Nov 11, 2023
Nice hotel to stay. Easy to check in. Reception is very helpful and explain very clearly. Allow us to late check-out too.
Recommended.
Response from Property: If you like it, please come again. Our gentle treatment will last forever. We look forward to meeting you again!
Guest User
Standard Queen Room
Stayed in Jun 2024
Other
4 review
Outstanding
Posted on Jul 21, 2024
The room is very comfortable, and the waiter has a good attitude
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Standard Queen Room
Stayed in Jan 2024
Solo travelers
26 review
Posted on Mar 1, 2024
It is a comfortable hotel, convenient location. It is a comfortable hotel, convenient location
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying in XX. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Standard Queen Room
Stayed in Sep 2023
Business travelers
6 review
Outstanding
Posted on Oct 18, 2023
设施：OK
卫生：OK
环境：OK
服务：OK
Response from Property: 感謝您對我們的肯定， 為了給您提供更加細緻周到的服務體驗， 我們新推出蝸睡系統服務， 很多生活必需品、消費品及酒店點餐都是可以通過手機掃碼提交在最快的時間內送達您的房間內， 讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意只有起點、沒有終點， 我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情！
Guest User
Standard Queen Room
Stayed in Jan 2024
Travel with friends
49 review
Outstanding
Posted on Feb 28, 2024
The service attitude of the lady at the front desk was very good and the room was very clean and tidy.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Xiao Wei. Your evaluation makes Xiao Wei feel refreshed. Xiao Wei will definitely continue to work hard to do the best and give you a better experience next time. Thank you again.
Guest User
Standard Queen Room
Stayed in Jan 2024
Family
7 review
Outstanding
Posted on Feb 13, 2024
The room is clean and sanitary, the price is cheap during the Chinese New Year, and the service is good
Original TextTranslated by Google
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Guest User
Superior Double Room
Stayed in Jan 2024
Couples
1 review
Amazing
Posted on Feb 11, 2024
The breakfast is not good. There is nothing for breakfast on the first day of the first ***** month. There is only a bowl of noodles. It is not worth ten yuan. It is seriously inconsistent with the breakfast standard claimed by the hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review, which we attach great importance to. We apologize for the inconvenience caused to you during the period. We humbly accept your criticism and suggestions and strengthen management. We look forward to your visit again with better service. We hope that you will leave a good impression when you stay again!
Guest User
Superior Double Room
Stayed in Dec 2023
Business travelers
2 review
Outstanding
Posted on Jan 30, 2024
We stayed for four days and thought it was good overall. The attitude and service of the front desk staff were quite patient and they upgraded my room.
Original TextTranslated by Google
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Guest User
Superior Double Room
Stayed in Mar 2024
Travel with friends
2 review
Amazing
Posted on Apr 13, 2024
Good attitude and thoughtful service
Original TextTranslated by Google
Response from Property: Thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create a more perfect service for you.
Guest User
Standard Queen Room
Stayed in Jan 2024
Business travelers
97 review
Outstanding
Posted on Feb 28, 2024
Very good stay experience, breakfast is also nice
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Nulishenghuodexiaotang
Superior Double Room
Stayed in Nov 2023
Business travelers
5 review
Outstanding
Posted on Dec 12, 2023
Vienna Hotel was a truly unforgettable stay. First of all, the hotel staff's excellent service was impressive. They were always warm and friendly, always quickly solved problems, and made my stay more comfortable. The professionalism and thoughtful service of the staff made me feel at home.
In addition, the hotel's environment was also very satisfactory. The whole hotel was clean and tidy, giving people a sense of tranquility and relaxation. The rooms were spacious and bright, with complete facilities and comfortable and soft beds. Every detail showed the hotel's high standards for hygiene and environment, which made people full of confidence.
Overall, Vienna Hotel won my five-star praise for its excellent staff service and clean and pleasant environment. This stay was not just an overnight stay, but also a wonderful memory. I highly recommend this hotel and look forward to your next visit!
Original TextTranslated by Google
Response from Property: It is such a blessing to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!
Guest User
Standard Queen Room
Stayed in Sep 2023
Business travelers
1 review
Outstanding
Posted on Oct 12, 2023
The hotel is very nice. The service smile of the front desk is very contagious! The room is clean and the sleep is very comfortable. It is a very cost-effective hotel! The first choice for business trips!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched a new snail sleep system service. Many daily necessities, consumer goods and hotel orders can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Standard Queen Room
Stayed in Sep 2023
Business travelers
3 review
Outstanding
Posted on Oct 9, 2023
Before booking, I compared the surrounding hotels such as Lavande and Chaoman, and this international hotel is the most cost-effective. I was just trying it out, but the whole process of staying was very comfortable and worth a thumbs up.
Original TextTranslated by Google
Response from Property: Thank you for staying at the Vienna Hotel. We hope that every guest who comes to the hotel can find a sense of belonging in Vienna and experience a home-like feeling! We look forward to seeing you again!
Anonymous User
Standard Queen Room
Stayed in Sep 2023
Travel with friends
3 review
Outstanding
Posted on Oct 9, 2023
The room is clean and no noise. The service attitude is very good and the stay is very comfortable! The lobby is quite atmospheric
Original TextTranslated by Google
Response from Property: Hello! We are honored to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!