Guest User
October 20, 2024
Extremely poor service attitude, when registering, the front desk service was very bad , two guests staying only gave a room card , then argued with him, he gave another electricity card, my husband was a bit annoyed that how could it be A hotel gives guests a card to enter and exit stupidly, the front desk waiter immediately said we insulted him, rude attitude said please us not to stay, how can there be such a service attitude? We were arguing when other staff came forward to give two room cards, I think Guangzhou is a garden city people from all over the world will come to Guangzhou, should be polite to the guests  try to satisfy the guests' requests, not over and over again, Again and again so stay difficult. Too much to regret booking this hotel, the rooms were very poorly hygienic and clean, the hot water supply was slow to heat up, and it was very bad anyway
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