Good East Hotel Guangzhou Baiyun Airport Reviews

Response from Property: Thank you so much for your kind words! We are delighted to hear that you had a wonderful experience during your stay with us. Your feedback truly motivates us to continue delivering the best hospitality possible.

Response from Property: Thank you so much for your kind words! We are delighted to hear that you had a wonderful experience during your stay with us. Your feedback truly motivates us to continue delivering the best hospitality possible.

Response from Property: 【❤Convenient transportation, a must for travel❤】You are a gift from afar, a spring brought by the wind~Thanks for meeting, this is the second home for travelers! Let you stay away from the hustle and bustle of the city and enjoy the tranquility of the moment! Feel the beauty of the moment! Dongdong is here to accompany you quietly, thank you for meeting! Thank you for having you! Dongdong is waiting for you to go home!

Response from Property: Thank you very much for choosing Excelsior Hotel. Thank you very much for your compliment. The hotel has just been upgraded and renovated. The hotel provides free airport pick-up service and can provide you with better service and quality. This has always been Excelsior's unremitting pursuit. Welcome next time Come!

Response from Property: 【❤Full range of facilities, service first❤】Dear, seeing your sharing really warms my heart. It is said that Dongdong's service is the most heartwarming, but now I find that yours is N times more heartwarming. Thank you for your generous praise. This will be the biggest motivation for us to move forward. Dongdong will continue to maintain it! Remember to come again, Dongdong will always be with you~~

Response from Property: 【❤Intimate Service, Quality First❤】Thank you for your true and detailed five-star evaluation of our hotel and the real pictures, which make everyone feel like they are not there but are better than on site. Thank you again on behalf of all the staff. I believe we will meet you again next time. Before checking in, please let the front desk know that you are a distinguished customer and have given us a 5-star recognition today. The front desk staff will thank you again in person. Thank you for your kindness. We will also work hard for more guests, better service and higher quality with your expectations.

Response from Property: Thank you very much for your detailed feedback. We are deeply sorry for the problems you encountered during your stay. Regarding the problems you mentioned, such as the wear of the central air-conditioning button, the hygiene of the bathroom, the inconvenience of using the shower head, and the poor quality of the TV, we admit that this is our inadequacy in the details of facility maintenance and service. First of all, regarding the problem of the wear of the central air-conditioning button, we have recorded this situation and will arrange for repair or replacement as soon as possible to ensure that guests can clearly see and operate the button. At the same time, we will also strengthen the regular inspection and maintenance of the facilities to avoid similar problems from happening again. Secondly, the hygiene of the bathroom is an issue we attach great importance to. We have investigated your feedback and taken corresponding corrective measures, including strengthening the training and supervision of cleaning staff to ensure the cleanliness and hygiene of the bathroom. At the same time, we will also regularly check the placement of items such as trash cans and rolls of paper to ensure that guests can use them conveniently. The use of the shower head has caused inconvenience to your use. We have recorded this problem and will consider improving or replacing the shower head to ensure that guests can use hot water more conveniently. At the same time, we will also strengthen the training of front desk staff to ensure that they can provide accurate and clear instructions for use. Regarding the issue of smoking areas, we are very sorry for the misunderstanding. The smoking areas are not clearly marked or managed improperly. We have recorded this issue and will strengthen the management and marking of smoking areas to avoid causing trouble to guests. Regarding the problem of poor TV quality, we have reported it and will consider upgrading or replacing the TV to improve the viewing experience of guests. At the same time, we will also strengthen the updating and maintenance of facilities to ensure that guests can enjoy more comfortable and convenient services. We attach great importance to your feedback and will take this incident as a lesson to continuously improve our service quality and facility level to ensure that every guest can enjoy a comfortable and pleasant stay. Once again, we sincerely apologize for the inconvenience caused to you and look forward to the opportunity to serve you again.

Response from Property: Dear guests, Dongdong provides you with high-quality guest room facilities and meticulous and warm service in order to make you feel the warmth of home after a long journey. Come to us, calm down and enjoy your wonderful time. Whether you come or not, I will be there and never leave you. Finally, you came, and I knew that I had waited for you. When you left, you left behind a heart full of joy, and I also missed you very much in my heart. "I only wish your heart is like mine." I hope to see you again!

Response from Property: 【❤Intimate Service, Quality First❤】Thank you for your true and detailed five-star evaluation of our hotel and the real pictures, which make everyone feel like they are not there but are better than on site. Thank you again on behalf of all the staff. I believe we will meet you again next time. Before checking in, please let the front desk know that you are a distinguished customer and have given us a 5-star recognition today. The front desk staff will thank you again in person. Thank you for your kindness. We will also work hard for more guests, better service and higher quality with your expectations.

Response from Property: 【❤One-time change for each guest, rest assured to stay❤】We insist on one-time change for each guest, just like adhering to the lowest and highest standards of the industry: self-inspection by waiters, inspection by foremen, review by supervisors, spot checks by managers, and monthly quality inspections to ensure the sanitation standards of guests' accommodation, so that guests can stay at ease and sleep comfortably. All hotel staff are always on the road. We are very honored to receive your recognition and trust, and look forward to your visit again.