Fraser Suites Guangzhou Reviews
Fraser Suites Guangzhou
No.232-2 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620, ChinaView Hotel Details
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Fraser Suites Guangzhou Guest Reviews
4.7/5
Outstanding
948 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(948)
Positive reviews(925)
Reviews with photos/video(172)
Convenient for shopping(80)
Many dining options(67)
Close to metro(35)
Perfect for families(32)
Friendly front desk staff(28)
Stayed multiple times(18)
Great swimming pool(11)
Negative reviews(23)
Yuen Fan Angela
Studio Deluxe King
Stayed in Aug 2024
Travel with friends
2 review
Great
Posted on Aug 24, 2024
Service was good, breakfast also good. But no USB plugs in the room which need to be upgraded
Response from Property: Dear guest: Greetings from Fraser Suites Guangzhou! First and foremost, I would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey.It is thoroughly appreciated that you found our overall products and services are excellent. And actually our room have the USB plugs at the Bluetooth player, we will put the stickers to remind the guest as well.We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Frankie0902
Two Bedroom Executive-2 Double
Stayed in Aug 2024
Family
12 review
Outstanding
Posted on Aug 9, 2024
Again the booking is great and the view and location are amazing, the top luxury apartments with everything you have and you are just hassle free to check in
Response from Property: Dear guest, thank you for staying with us at Fraser Suites Guangzhou and sharing your valuable comments. We appreciate your positive comments and look forward to welcoming you back in near future. Ruby Wirjono General Manager
Muimuifrog
Studio Deluxe King
Stayed in Jun 2024
Other
11 review
Outstanding
Posted on Jul 2, 2024
Very impressive~ Although this is just a service apartment, the service here is better than the hotel!!
Response from Property: Dear guest: Greetings from Fraser Suites Guangzhou!First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Adeline
Two Bedroom Executive-2 Double
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 6, 2024
Ideal location with easf access to mall & subway. A lot of eatery & restaurant surrounding the hotel.
Response from Property: Dear guest, thank you for staying with us at Fraser Suites Guangzhou and sharing your valuable comments. We appreciate your positive comments and look forward to welcoming you back in near future. Ruby Wirjono General Manager
Jsie
Studio Deluxe Twin
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on Jul 28, 2024
Would highly recommend this hotel. The location is really good with malls, food and train station within walking distance. The staffs are all very friendly and helpful, always greeting us with a smile. From concierge to front desk and to housekeeping, they made our stay a really enjoyable one. Fraser Suite would definitely be the first choice when weβre back in Guangzhou.
Response from Property: Dear guest: Greetings from Fraser Suites Guangzhou! First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future. Thank you and best regards, Ruby Wirjono General Manager
Mark801
Studio Deluxe King
Stayed in Jul 2024
Business travelers
6 review
Outstanding
Posted on Jul 24, 2024
UK owned hotel. Many English speaking channels on TV. In room washer:dryer was very nice although confusing to use. Nice downtown location
Response from Property: Dear guest, thank you for staying with us at Fraser Suites Guangzhou and sharing your valuable comments. We appreciate your positive comments and look forward to welcoming you back in near future. Ruby Wirjono General Manager
Sayang Tan
One-Bedroom Executive-Twin
Stayed in Jul 2024
Family
1 review
Outstanding
Posted on Jul 14, 2024
We always LOVE stay in Fraser. From Concierge, Reception to cleaning lady, more friendlier than other hotel. Jacky, concierge, welcomed us sincerely. Mark granted us late check out. Ben always offers coffe, that available in reception on 7th floor.
Make Note for extra bottled water, the cleaning ladies always supply them.
It is 3-5 minute walk to Shipaqiao MRT station, Exit A. It is adjacent to One Link Mall that connected to Grand View Mall.
In latest visit, our daughter left her handphone in library. 7th floor. After calling to hotel, Bruce and team responded And found it. Thanks for Great Management π
Response from Property: Dear Mr. Faria Rocha:Greetings from Fraser Suites Guangzhou !First and foremost, I would like to thank you very much for choosing Fraser Suites as your home in Guangzhou and also for taking your precious time to complete our on-line guest survey.It is thoroughly appreciated that you found our overall products and services are excellent. I am more than glad to share your compliments with our team members who will be delighted to be recognized in such friendly manner.We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
cxqmaggie
Studio Deluxe King
Stayed in Jun 2024
Solo travelers
3 review
Outstanding
Posted on Jul 7, 2024
My favorite place to stay in Guangzhou. Daily cleaning, incredible location, massage room is a nice bonus.
Response from Property: Dear guest:Greetings from Fraser Suites Guangzhou!First and foremost, we would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Li Ting Pow
Two-Bedroom Executive -1 Double&Twin
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jul 5, 2024
Excellent service. We had an issue with the lock to the wardrobe and they send a team to the room quickly to resolve the issue. They also made sure to check in on us the next morning. Nice personal touch! The room was clean and spacious. Good for family with young children.
Response from Property: Dear guest,Greetings from Fraser Suites Guangzhou !First and foremost, I would like to thank you very much for choosing Fraser Suites as your home in Guangzhou and also for taking your precious time to complete our on-line guest survey.It is thoroughly appreciated that you found our overall products and services are excellent. I am more than glad to share your compliments with our team members who will be delighted to be recognized in such friendly manner.We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Anonymous User
Studio Deluxe King
Stayed in Jun 2024
Business travelers
64 review
Very Good
Posted on Aug 27, 2024
Good location, near to shopping mall and lots of restaurant nearby. Room is spacious and clean. Good service.
Response from Property: Dear guest, thank you for staying with us at Fraser Suites Guangzhou and sharing your valuable comments. We appreciate your positive comments and look forward to welcoming you back in near future. Ruby Wirjono General Manager
tenzing dash
Two-Bedroom Deluxe Suite
Stayed in Nov 2023
Business travelers
71 review
Great
Posted on Nov 17, 2023
Prime locations... Wonderful staffs..... Hotel is very clean, and we booked 2 bedroom 100m2 spacious apartment.... Overlooking the canton tower... Beautiful view in night time... Good food.... Steam and sauna was awesome.... Surrounding have lot of local food and cafes...
6/10
Response from Property: Dear guest, Greetings from Fraser Suites Guangzhou !First and foremost, I would like to thank you very much for choosing Fraser Suites as your home in Guangzhou and also for taking your precious time to complete our on-line guest survey.It is thoroughly appreciated that you found our overall products and services are excellent. I am more than glad to share your compliments with our team members who will be delighted to be recognized in such friendly manner.It is our privilege to be of any service to you and please do not hesitate to contact us in case that we can be of any assistance during your stay.Thank you and best regards,Ruby WirjonoGeneral Manager
Adrian TYT
Studio Executive King
Stayed in Sep 2024
Couples
3 review
Great
Posted on Sep 9, 2024
Very neat and clean hotel! Bed and pillows are very comfortable!
Response from Property: Dear guest, thank you for staying with us at Fraser Suites Guangzhou and sharing your valuable comments. We appreciate your positive comments and look forward to welcoming you back in near future. Ruby Wirjono General Manager
Anonymous User
Two Bedroom Executive-2 Double
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 14, 2024
The location is one of the best . it closes to metro and right above the shopping mall. there are so many eateries and places to indulge yourself. You may end up having difficulty to choose which one you want!
Response from Property: Dear guest:Greetings from Fraser Suites Guangzhou!First and foremost, I would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Guest User
Studio Deluxe King
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on May 3, 2024
The location is perfect and connected to a nice mall with lots of food and shopping. The staff is absolutely the best. Everyone is really wonderful and I will be back!
Response from Property: Dear guest:Greetings from Fraser Suites Guangzhou!First and foremost, I would like to thank you for your patronage at Fraser Suites Guangzhou and for taking your precious time to complete this on-line guest survey. It is thoroughly appreciated that you found our overall products and services are excellent. We will have the pleasure of welcoming you back in the future.Thank you and best regards,Ruby WirjonoGeneral Manager
Guest User
Studio Executive King
Stayed in Apr 2024
Business travelers
12 review
Outstanding
Posted on Jul 10, 2024
The location is very good where surrounding with shopping mall, restaurants, near to MRT , IT mall ..... Hotel staffs is very freindly and always provide excellents services
Response from Property: Dear guest, thank you for staying with us at Fraser Suites Guangzhou and sharing your valuable comments. We appreciate your positive comments and look forward to welcoming you back in near future. Ruby Wirjono General Manager